Please Contact Serious Candidates Only And Read The Job Description Carefully .

It Technical Support Types

• installing, configuring, and maintaining computer networks for use in large organizations
• desktop assistance - providing immediate user support
• Working for a company that has contracts to maintain and repair computer hardware is known as contract hardware maintenance.
• Working for a provider of a software program for a particular industry, such as retail, travel, or pharmaceuticals, is known as using vertical software applications.
• Providers of managed hosting monitor their customers' websites and applications for uptime and provide technical support.

Responsibilities Include

Individual tasks vary depending on the type of technical support you are providing, but in general, you'll need to:

• keep computer systems running smoothly and ensure users get the maximum benefit from them
• install and configure computer hardware operating systems and applications
• monitor and maintain computer systems and networks
• talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• troubleshoot system and network problems, diagnosing and solving hardware or software faults
• replace parts as required
• provide support, including procedural documentation and relevant reports
• follow diagrams and written instructions to repair a fault or set up a system
• support the roll-out of new applications
• set up new users' accounts and profiles and deal with password issues
• respond within agreed time limits to call-outs
• work continuously on a task until completion (or referral to third parties, if appropriate)
• prioritise and manage many open cases at one time
• rapidly establish a good working relationship with customers and other professionals, such as software developers
• test and evaluate new technology
• conduct electrical safety checks on computer equipment.

Salary

• Starting salaries in IT support range from 15,000 to 20,000.
• Experience - 1 to 2 years . Preferably from the IT POS Hardware Industry . 
• It's work from the office .