Telecaller

24X7 Easy Recruitz Private Limited

Jasola Vihar, New Delhi

₹17,000 - ₹30,000 monthly*

Fixed

17000 - ₹28000

Average Incentives*

2,000

Earning Potential

30,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 6.0 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

58 applicants

Job Description

Company Profile TLC Relationship Management (P) Ltd (TLC) is a tech product and services company providing end to end digital solutions for customer acquisition, activation, engagement, retention, and loyalty. We have domain expertise in the travel and hospitality space. Set up 20 years ago, we have a pan India presence and a regional presence in Middle East and Africa. With our corporate office in New Delhi, we have a team strength of 600 plus people and bring a culture of innovation to deliver excellence. Our teams including Design, Tech, Digital, Support, Contact Centre’s provide a unique single window solution to our customers. Our tech products are developed on world class platforms to include CRM on Salesforce and Heroku with all integrations managed through MuleSoft. Our digital delivery is on the Adobe stacks including Adobe Experience Manager, Analytics, Target, and Adobe Campaign with Mobile Apps developed on Ionic hybrid platform. Our Contact Centre’s are integrated with voice, chat, WhatsApp, FB Messenger, Email, Social, Web and SMS. TLC Compliance and Statutory Audits are managed by a Big Four global Accounting Firm. We follow the highest levels of Information Security with an ISO 27001 certification. We are members of CII, FHRAI, TAAI, Nasscom, Dun & Bradstreet etc. Details on the company are available on . Our Membership details are available on TLC managed websites include and TLC Apps include Club Marriott South Asia that can be downloaded from the App Store or the Google Play Store. Designation : Voice Executives Job Location : Delhi/NCR, Mumbai, Hyderabad, Bangalore Company Website : Key Responsibilities: 1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program. 2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not. 3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment. 4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system. 5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used. 6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed. 7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again. 8. Ensure any escalation or potential escalation is immediately reported to the Manager. 9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix. 10. Ensuring confidentiality of all company information is maintained at all times. Required Skills Set: 1. Minimum two years’ experience in a high-quality outbound voice process. 2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation. 3. Proactive, confident, and self-motivated. 4. Performance oriented with a passion for sales and numbers. Compensation: Fixed compensation + Sales Incentives + incentives from sales competitions

More about this Telecaller job

24X7 Easy Recruitz Private Limited is aggressively hiring for the job profile of Telecaller at Delhi-NCR in Jasola locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 17,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 06-Apr-2024. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 6.0 months

Education

12th Pass

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Sales & BD

Employment Type

Full Time

Role / Category

Telesales

Shift

Day Shift

Interview & address details

Work Location

D.L.F. Tower B, Jasola, Apollo, Delhi, India

Interview mode

In person

Interview address

D.L.F. Tower B, Jasola, Apollo, Delhi, India

Job posted by 24X7 Easy Recruitz Private Limited

Trusted by top companies

Zomato

106 Jobs

Talent Scope

94 Jobs

Anshi Immigration Pr...

30 Jobs

Sure Staffing Servic...

27 Jobs

This job has expired

Follow us on social media


© 2024 Apna | All rights reserved Privacy Policy Terms & Conditions