Job Title: Female Admissions Counselor

Location

Noida

Job Type

Full-Time

Role Overview

The Finxperts Academy is seeking a dedicated Female Admissions Counselor to join our dynamic team. In this role, you will be instrumental in engaging prospective students and guiding them through the decision-making process, helping them to understand the various programs and opportunities available at our academy.

Key Responsibilities

• Lead Management: Engage with prospective students via phone, email, and messaging platforms to provide comprehensive information about the academy's offerings.
• Enrollment Goals: Achieve enrollment targets by effectively guiding prospects through the registration process.
• Customer Relationship Management: Use CRM tools to track interactions, ensuring detailed communication logs and data-driven insights to refine engagement strategies.
• Outreach and Promotion: Participate in outreach activities such as webinars and virtual tours to promote the academy and its programs.
• Feedback Collection: Gather feedback from prospective and newly enrolled students to enhance the admissions process and overall student experience.

Qualifications

• Educational Background: Bachelor’s degree in Business Administration, Education, Communication, or a related field.
• Experience: Minimum of 3 months in a customer-facing role, preferably in an educational or counseling environment.
• Skills:
• Strong communication and interpersonal skills.
• Excellent organizational and planning abilities.
• Proficiency with CRM software and Microsoft Office Suite.
• Independent and team-oriented work capabilities.
• Prior experience in education or admissions is highly desirable.

Personal Attributes

• Empathetic and Attentive: Able to listen to and address the needs and concerns of prospective students.
• Driven Achiever: Motivated by reaching and surpassing set goals.
• Adaptable and Responsive: Quick to adjust strategies in response to new information or changing environments.

Salary & Benefits

• Competitive salary with performance-based incentives.
• Comprehensive benefits package including health insurance and retirement savings plans.
• Professional development opportunities.

Application Process

Candidates interested in applying should submit a resume and a cover letter detailing their qualifications and suitability for the role. Please highlight relevant experience and how it aligns with the responsibilities of this position.

Applications should be directed to thefinxpertsacademy@gmail.com.