Collection Manager

Career Job Solution

Surat

₹40,000 - ₹80,000 monthly

Fixed

40000 - ₹80000

Earning Potential

80,000

Work from Office

Full Time

Min. 2 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

129 applicants

Benefits include: Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Internet Allowance, Laptop, Health Insurance, ESI (ESIC)

Job Description

Roles-

● Managing a team of ground Field Executives for effective & efficient recovery of overdue

amounts from default customers through planned visits to customer addresses

● Ensure proper planning for effective recovery through strong execution; guide and

motivate the field team to reach monthly targets

● Overview of day-to-day agent activities including regular performance monitoring, in-person

visits for high-value accounts, and regular & timely follow-ups with customers

● Guide executives to increase contactability with customers and execute advanced

loss prevention activities wherever applicable (i.e. skip tracing, fore-closures, etc.)

● Maintain fair collection practices in adherence with the code of conduct & legal

guidelines and ensure that the team follows the same

● Ensure agents regularly attend all meetings, AHMs, and training sessions as required

● Highlight accounts requiring legal action and following process on the same

● Ensure that the team adheres to SOPs related to collection such as timely updation of

feedback for assigned accounts, conducting in-depth review and audit of collection cases,


alongside review and presenting a synthesis of high-value accounts on a weekly basis

● Run daily team stand-up/ huddle, ensure attendance and App adoption by the agent

● Ensure that you and the team are up to date on all relevant circulars and all

products/services offered.


What are some of the good to have skills for this role?

● Strong communication and influencing skills.

● Should have a geographical understanding of specified area.

● 2 - 5 years of people management experience in sales, operations, customer experience or

collections role.

● Should have a working knowledge of MS Excel and Google Sheets

● Should have high professional ethics and integrity

● Qualification: Any Graduate

Positive and collaborative work environment


HR Recruiter 

Name: Summya Jan

Contact no.: 8309037984

E-mail id: response2.hiringcjs@gmail.com

Career Job Solution

Permanent Recruitment Solution for IT & Non-IT Industries

PAN INDIA Hiring

Job role

Work location

Surat, Gujarat, India

Department

Banking / Insurance / Financial Services

Role / Category

Debt Collections / Recovery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

Past role/category experience

Lending Operations, Debt Collections / Recovery

Skills

Collection-Debt Recovery, Debt Collection, EMI collection, Delinquent accounts, Debt facilities management, Overdue analysis, Collections developments, Collection development, Debt management, Debt collection laws

English level

Good (Intermediate / Advanced) English

Degree/ Specialisation

Any B.Sc, Any B.Com (Hons.), Any B.Ed, Any BCA, Any BE/B.Tech, Any BBA, Any B.A, Any B.A (Hons.), Any Bachelor, Any B.Com (Atleast one)

Age limit

30 - 45 years

Gender

Male

About company

Name

Career Job Solution

Address

Surat, Gujarat, India

Job posted by Career Job Solution

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