Collection Manager
Career Job Solution
Collection Manager
Career Job Solution
Surat
₹40,000 - ₹80,000 monthly
Fixed
₹40000 - ₹80000
Earning Potential
₹80,000
Job Details
Interview Details
Job highlights
Fast HR reply
129 applicants
Benefits include: Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Internet Allowance, Laptop, Health Insurance, ESI (ESIC)
Job Description
Roles-
● Managing a team of ground Field Executives for effective & efficient recovery of overdue
amounts from default customers through planned visits to customer addresses
● Ensure proper planning for effective recovery through strong execution; guide and
motivate the field team to reach monthly targets
● Overview of day-to-day agent activities including regular performance monitoring, in-person
visits for high-value accounts, and regular & timely follow-ups with customers
● Guide executives to increase contactability with customers and execute advanced
loss prevention activities wherever applicable (i.e. skip tracing, fore-closures, etc.)
● Maintain fair collection practices in adherence with the code of conduct & legal
guidelines and ensure that the team follows the same
● Ensure agents regularly attend all meetings, AHMs, and training sessions as required
● Highlight accounts requiring legal action and following process on the same
● Ensure that the team adheres to SOPs related to collection such as timely updation of
feedback for assigned accounts, conducting in-depth review and audit of collection cases,
alongside review and presenting a synthesis of high-value accounts on a weekly basis
● Run daily team stand-up/ huddle, ensure attendance and App adoption by the agent
● Ensure that you and the team are up to date on all relevant circulars and all
products/services offered.
What are some of the good to have skills for this role?
● Strong communication and influencing skills.
● Should have a geographical understanding of specified area.
● 2 - 5 years of people management experience in sales, operations, customer experience or
collections role.
● Should have a working knowledge of MS Excel and Google Sheets
● Should have high professional ethics and integrity
● Qualification: Any Graduate
Positive and collaborative work environment
HR Recruiter
Name: Summya Jan
Contact no.: 8309037984
E-mail id: response2.hiringcjs@gmail.com
Career Job Solution
Permanent Recruitment Solution for IT & Non-IT Industries
PAN INDIA Hiring
Job role
Work location
Surat, Gujarat, India
Department
Banking / Insurance / Financial Services
Role / Category
Debt Collections / Recovery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Past role/category experience
Lending Operations, Debt Collections / Recovery
Skills
Collection-Debt Recovery, Debt Collection, EMI collection, Delinquent accounts, Debt facilities management, Overdue analysis, Collections developments, Collection development, Debt management, Debt collection laws
English level
Good (Intermediate / Advanced) English
Degree/ Specialisation
Any B.Sc, Any B.Com (Hons.), Any B.Ed, Any BCA, Any BE/B.Tech, Any BBA, Any B.A, Any B.A (Hons.), Any Bachelor, Any B.Com (Atleast one)
Age limit
30 - 45 years
Gender
Male
About company
Name
Career Job Solution
Address
Surat, Gujarat, India
Job posted by Career Job Solution
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