Collections Representative

EXL SERVICES

Noida

Not disclosed

Work from Office

Full Time

Any experience

Job Details

Job Description

Executives

  • Has to do B2B collections & dispute resolution.
  • Provide and accept on time feedback on process training and ensure timely corrective action.
  • To clear the assist queue on a daily basis and provide feedback to team members.
  • To acquire new process knowledge and operate as a domain knowledge expert; maintain exceptional cases database and process updates
  • To substitute Assistant Manager in their absence on the floor.
  • To contribute to processing on need basis and ensure that targets in accordance with SOW are met.
  • To work on process improvements and instigate sharing of best practices across the team.
  • Ensure adherence to Company Policies and Procedures

Job role

Work location

Noida

Department

Finance & Accounting

Role / Category

Finance

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

About company

Name

EXL SERVICES

Job posted by EXL SERVICES

This job has expired

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