Collections Representative
EXL SERVICES
Collections Representative
EXL SERVICES
Noida
Not disclosed
Job Details
Job Description
Executives
- Has to do B2B collections & dispute resolution.
- Provide and accept on time feedback on process training and ensure timely corrective action.
- To clear the assist queue on a daily basis and provide feedback to team members.
- To acquire new process knowledge and operate as a domain knowledge expert; maintain exceptional cases database and process updates
- To substitute Assistant Manager in their absence on the floor.
- To contribute to processing on need basis and ensure that targets in accordance with SOW are met.
- To work on process improvements and instigate sharing of best practices across the team.
- Ensure adherence to Company Policies and Procedures
Job role
Work location
Noida
Department
Finance & Accounting
Role / Category
Finance
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
About company
Name
EXL SERVICES
Job posted by EXL SERVICES
This job has expired