Customer Service: Greet guests warmly, escort them to their tables, and ensure they feel comfortable and attended to throughout their dining experience.

Order Taking: Accurately take food and drink orders, suggest menu items when needed, and relay orders to the kitchen and bar staff.

Serving Food and Drinks: Serve food and beverages to guests in a timely manner, ensuring correct orders and excellent presentation.

Knowledge of Menu: Be knowledgeable about the menu, including ingredients, preparation methods, and any specials or promotions to confidently answer customer queries.

Upselling: Recommend additional items like appetizers, desserts, or drinks to enhance the dining experience and increase sales.

Handling Payments: Present bills to customers, process payments (cash, credit, digital), and provide change when necessary.

Maintaining Cleanliness: Ensure the dining area, tables, and service stations are clean and organized throughout the shift.

Handling Complaints: Address any customer concerns or complaints promptly and professionally, seeking solutions to ensure guest satisfaction.