Property Manager

Royal Camping Club

Panhala

₹10,000 - ₹15,000 monthly

Fixed

10000 - ₹15000

Earning Potential

15,000

Field Job

Full Time

Freshers only

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

28 applicants

Benefits include: Food/Meals, Accommodation

Job Description

Key Responsibilities:Resort Operations & Maintenance:

  • Oversee the daily operations of the resort, including front desk, housekeeping, food and beverage services, and recreational facilities.
  • Ensure all facilities and amenities are well-maintained, clean, and in good working order (e.g., rooms, pools, gardens, spa).
  • Supervise the maintenance team to carry out regular inspections, repairs, and upgrades as needed.

Guest Relations:

  • Act as the primary point of contact for guests, ensuring a seamless and exceptional experience from check-in to check-out.
  • Handle guest feedback, complaints, and requests in a timely and professional manner.
  • Ensure the resort meets guest expectations for service quality, cleanliness, and amenities.
  • Develop programs and events to enhance the guest experience and increase guest satisfaction.

Staff Management & Training:

  • Hire, train, and manage a team of staff, including front desk employees, housekeepers, kitchen staff, and maintenance personnel.
  • Set performance expectations, conduct regular evaluations, and provide feedback and coaching.
  • Foster a positive and motivated work environment that reflects the resort's values of hospitality and service excellence.

Financial Management & Budgeting:

  • Develop and manage the resort's operational budget, ensuring cost-efficiency and maximizing profitability.
  • Monitor expenses and track income, ensuring the resort stays within budgetary limits.
  • Implement pricing strategies for rooms, events, and services to optimize revenue.
  • Prepare regular financial and operational reports for senior management.

Guest Services & Reservations:

  • Oversee reservations, ensuring accurate booking systems and managing guest inquiries or special requests.
  • Coordinate with the sales and marketing teams to attract new guests, manage promotions, and boost occupancy rates.
  • Ensure smooth check-in/check-out processes, guest satisfaction, and prompt resolution of any issues during the guest's stay.

Event Planning & Coordination:

  • Oversee event planning and execution for corporate retreats, weddings, family gatherings, and other special events hosted at the resort.
  • Coordinate with external vendors and service providers to ensure events run smoothly and guests have a memorable experience.
  1. Health & Safety Management:

  • Ensure the resort complies with all health, safety, and hygiene standards, particularly related to food and guest accommodations.
  • Conduct regular safety checks of the resort's facilities, equipment, and public areas.

Marketing & Community Engagement:

  • Collaborate with the marketing team to promote the resort through various channels (online platforms, social media, local partnerships).
  • Stay connected with the local community to build relationships and create opportunities for the resort to host local events and attract regional guests.

Qualifications:

Education:

Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).

Experience:

Minimum of 1 year of experience in resort or hotel management, with at least 2 years in a managerial role.

  • Proven track record in hospitality management, staff supervision, and guest service excellence.

Skills:

  • Strong organizational and multitasking abilities.
  • Excellent interpersonal and communication skills.
  • Experience with property management software and basic financial management tools.
  • Knowledge of resort operations, including guest services, housekeeping, food and beverage, and event coordination.
  • Ability to work under pressure and solve problems efficiently.

Personal Attributes:

  • Strong leadership skills and the ability to motivate and manage a team.
  • Customer-focused with a passion for delivering exceptional service.
  • Flexible, proactive, and detail-oriented approach to work.
  • Ability to work weekends and holidays as needed in the hospitality industry.
  • Compensation:Competitive salary, based on experience.
  • Benefits may include paid time off, and other perks.

How to Apply:Interested candidates are invited to submit their resume along with a cover letter detailing their relevant experience to canyoncrew.dm@gmail.com

Job role

Department

Facility Management

Role / Category

Property Management

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Freshers only

Education

Graduate

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Royal Camping Club

Address

Kolhapur, Maharashtra, India

Job posted by Royal Camping Club

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