Property Manager
Royal Camping Club
Property Manager
Royal Camping Club
Panhala
₹10,000 - ₹15,000 monthly
Fixed
₹10000 - ₹15000
Earning Potential
₹15,000
Job Details
Interview Details
Job highlights
Urgently hiring
28 applicants
Benefits include: Food/Meals, Accommodation
Job Description
Key Responsibilities:Resort Operations & Maintenance:
- Oversee the daily operations of the resort, including front desk, housekeeping, food and beverage services, and recreational facilities.
- Ensure all facilities and amenities are well-maintained, clean, and in good working order (e.g., rooms, pools, gardens, spa).
- Supervise the maintenance team to carry out regular inspections, repairs, and upgrades as needed.
Guest Relations:
- Act as the primary point of contact for guests, ensuring a seamless and exceptional experience from check-in to check-out.
- Handle guest feedback, complaints, and requests in a timely and professional manner.
- Ensure the resort meets guest expectations for service quality, cleanliness, and amenities.
- Develop programs and events to enhance the guest experience and increase guest satisfaction.
Staff Management & Training:
- Hire, train, and manage a team of staff, including front desk employees, housekeepers, kitchen staff, and maintenance personnel.
- Set performance expectations, conduct regular evaluations, and provide feedback and coaching.
- Foster a positive and motivated work environment that reflects the resort's values of hospitality and service excellence.
Financial Management & Budgeting:
- Develop and manage the resort's operational budget, ensuring cost-efficiency and maximizing profitability.
- Monitor expenses and track income, ensuring the resort stays within budgetary limits.
- Implement pricing strategies for rooms, events, and services to optimize revenue.
- Prepare regular financial and operational reports for senior management.
Guest Services & Reservations:
- Oversee reservations, ensuring accurate booking systems and managing guest inquiries or special requests.
- Coordinate with the sales and marketing teams to attract new guests, manage promotions, and boost occupancy rates.
- Ensure smooth check-in/check-out processes, guest satisfaction, and prompt resolution of any issues during the guest's stay.
Event Planning & Coordination:
- Oversee event planning and execution for corporate retreats, weddings, family gatherings, and other special events hosted at the resort.
- Coordinate with external vendors and service providers to ensure events run smoothly and guests have a memorable experience.
- Health & Safety Management:
- Ensure the resort complies with all health, safety, and hygiene standards, particularly related to food and guest accommodations.
- Conduct regular safety checks of the resort's facilities, equipment, and public areas.
Marketing & Community Engagement:
- Collaborate with the marketing team to promote the resort through various channels (online platforms, social media, local partnerships).
- Stay connected with the local community to build relationships and create opportunities for the resort to host local events and attract regional guests.
Qualifications:
Education:
Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
Experience:
Minimum of 1 year of experience in resort or hotel management, with at least 2 years in a managerial role.
- Proven track record in hospitality management, staff supervision, and guest service excellence.
Skills:
- Strong organizational and multitasking abilities.
- Excellent interpersonal and communication skills.
- Experience with property management software and basic financial management tools.
- Knowledge of resort operations, including guest services, housekeeping, food and beverage, and event coordination.
- Ability to work under pressure and solve problems efficiently.
Personal Attributes:
- Strong leadership skills and the ability to motivate and manage a team.
- Customer-focused with a passion for delivering exceptional service.
- Flexible, proactive, and detail-oriented approach to work.
- Ability to work weekends and holidays as needed in the hospitality industry.
- Compensation:Competitive salary, based on experience.
- Benefits may include paid time off, and other perks.
How to Apply:Interested candidates are invited to submit their resume along with a cover letter detailing their relevant experience to canyoncrew.dm@gmail.com
Job role
Department
Facility Management
Role / Category
Property Management
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Freshers only
Education
Graduate
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Royal Camping Club
Address
Kolhapur, Maharashtra, India
Job posted by Royal Camping Club
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