Job Description -
The position holder will be managing a team of 5-6 individuals
 Build and manage productive, professional relationships with clients
 Accurately plan, forecast and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients
 Maximize revenue by upselling higher value services and achieve fortnightly, monthly client retention and revenue targets
 Systematic follow-up and time-bound closures
 Prompt resolution of complaints 
 Daily 4-5 in person meetings (F2F) with clients onsite