Company Description

Yashjyoti Debt Consultancy Pvt.Ltd. is located in Pune and offers debt collection services from amicable settlements to litigation. The company's teams of Tele-callers rely on persuasion, polite but assertive language, and persistent efforts to assist clients with their debt collection needs.

 Role Description

This is a full-time on-site role for a Telecaller. The Telecaller will be responsible for making outbound calls to potential clients to recover debt. The role requires strong communication and persuasive skills to build a relationship with the debtors while keeping clients' interest in focus.

 Qualifications

Experience in tele-calling or related customer service role

Strong communication and interpersonal skills

Persuasive and assertive language skills

Persistent follow-up skills

Ability to work in a team and meet targets

Knowledge of debt collection practices and regulations would be a plus

Fluency in regional language(s) would be a plus

The candidate should possess excellent listening skills and the ability to handle tough conversations while navigating through objections and rejections. A bachelor's degree is preferred, but not required.