Organization: Rise Up Overseas - a Student Visa Consultancy

Job Summary:

We are seeking a dynamic and results-oriented Telecaller to join our team. The ideal candidate will be responsible for handling inbound calls, providing information about our student visa services, generating leads, and nurturing potential clients.

Responsibilities:

• Answer incoming calls on the company's general phone number.
• Provide clear and concise information to callers regarding student visa processes, eligibility criteria, and company services.
• Effectively address inquiries and concerns of potential students.
• Generate leads by identifying potential candidates and capturing their information.
• Assign inquiries to appropriate visa counselors based on student profiles.
• Qualify leads to differentiate between genuine and uninterested inquiries.
• Maintain accurate and up-to-date records of all inquiries in Excel or Google Sheets.
• Gain in-depth knowledge of visa processes and requirements through interaction with visa counselors.
• Handle challenging and demanding callers with professionalism and patience.
• Provide timely information about the company's address, location, contact details, etc., via WhatsApp or text.
• Follow up with potential students to nurture leads and encourage enrollment.

Requirements:

• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in using computers and relevant software (Excel, Google Sheets).
• A positive and enthusiastic attitude.
• Previous experience in telecalling or customer service is preferred.

Benefits:

• Competitive salary
• Opportunities for growth and advancement
• Dynamic and fast-paced work environment

If you are a motivated individual with a passion for helping students achieve their educational goals, we encourage you to apply.