REGIONAL OPERATION MANAGER -THIRUNELVELLI

•        Ensure redressal of Customer queries and complaints within timelines
•         Resolution of  Gold / Account Audit irregularities.
•        Ensure timely updating of the legal matters in the Legal Software and seek guidance from  legal teams in ZO/HO
•        Timely reporting of police seizure cases to the legal team in HO and follow-up for approval to hand over the gold to police