About Navi

Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI,Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple,accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.

Founders: Sachin Bansal & Ankit Agarwal

What makes you a good executive at Navi?

Ability to learn

Being disciplined

Communicating well

"Please carry your education and employment proof for verification purpose at the time of interviews."

Perks:

1. Can earn incentives upto Rs 40,000 /- per month.

2. Travel Allowance - Rs 3000 to Rs 4000 /- per month

3. Health Insurance coverage upto 3 lacs

4. Eligible for annual appraisal cycle & promotions.

5. Full time job

How would your role at Navi look like?

• Follow-up with customers for recovery of overdue amounts through field visits to customers address
• Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company
• Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity
• Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App
• Ensure that the weekly/monthly collection target is met
• Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner

What are some of the good to have skills for this role?

• Any education background
• 1 - 6 years of experience in relevant field role (Collections, Sales, Marketing ) e.g., door-to-door sales or field ops experience, collections.
• Fluent and proficient in communication in the local language
• Take responsibility of effectiveness and timely completion of work
• Understanding of the Loan process and documents as informed in training
• Planning, organizing, and time management skills along with the ability to prioritize tasks/visits.