Key Responsibilities:

1. Employee Engagement & Documentation:

o Conduct employee meetings to gather demographic information and understand HR-related challenges.

o Develop job descriptions and templates (appointment letters, salary slips, etc.).

o Oversee the onboarding process, preparing offer and appointment letters, and guiding clients on employee induction.

2. Performance Management:

o Facilitate the development of Key Result Areas (KRAs) and Key Performance Indicators (KPIs).

o Assist clients in the implementation of appraisal systems, including preparing necessary formats.

3. Compliance & HR Policy Consulting:

o Advise clients on HR compliance and assist with the implementation of compliance requirements.

o Create HR Handbooks and conduct awareness sessions on policies, regulations, and the code of conduct.

4. Recruitment Support:

o Guide clients on recruitment channels and coordinate with consultants to streamline hiring processes.

o Conduct initial interview rounds on behalf of clients.

5. Client Service Administration:

o Maintain records of action plans and follow up with clients post-visit.

o Ensure clients’ teams adhere to reporting schedules and compliance timelines.

o Share Minutes of Meetings (MOM) and track in-person visits to monitor action item fulfillment.

6. Internal HR & Administrative Management:

o Manage internal HR and admin tasks to ensure operational efficiency.

o Prepare client proposals, invoices, and monitor accounts receivable.

o Oversee petty cash, routine purchases, and office maintenance for a well-functioning workplace.