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Job Title: Back Office Executive – E-commerce & Sales Support

Company: History Lifestyle
Location: Pan India (Office-based / Hybrid / As per company requirement)
Experience: 1–3 years preferred (Freshers with strong skills may apply)

Job Description

History Lifestyle is a premium fragrance and aroma solutions brand. We are looking for a Back Office Executive who can efficiently manage e-commerce orders, handle sales leads, and support daily operations across multiple online platforms.

Key Responsibilities

Order & Portal Management
	•	Manage and process orders on Shopify, Amazon, and other sales portals
	•	Coordinate with logistics partners (Shiprocket, courier partners, etc.)
	•	Track shipments, handle returns, RTOs, and customer order issues
	•	Maintain accurate order and inventory records

Sales & Lead Management
	•	Generate leads through WhatsApp, calls, emails, and online inquiries
	•	Follow up with potential customers and convert leads into sales
	•	Handle customer queries professionally and close deals
	•	Maintain lead data and sales reports

Customer & Backend Support
	•	Respond to customer messages, emails, and calls
	•	Coordinate with internal teams for smooth order fulfillment
	•	Update product listings, pricing, and offers when required
	•	Prepare daily/weekly performance reports

Required Skills & Qualifications
	•	Experience with Shopify, Amazon Seller Central, or similar portals
	•	Good communication skills (Hindi & basic English required)
	•	Sales-oriented mindset with confidence in closing leads
	•	Basic computer knowledge (Excel, Google Sheets, Email)
	•	Ability to multitask and work under deadlines
	•	Honest, disciplined, and detail-oriented

Preferred (Not Mandatory)
	•	Experience in D2C or e-commerce brands
	•	Familiarity with Shiprocket or logistics dashboards
	•	Experience in fragrance, lifestyle, or luxury products

Salary & Benefits
	•	Salary: As per experience & skills
	•	Performance-based incentives on sales
	•	Growth opportunities in a fast-growing premium brand


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BIKE IS COMPULSORY

Working Hours:
Work for 9 hours every day.

Delivery Area:
Deliver orders within 2 to 3 KM from the store.

Work Type:
Pick up and deliver small grocery parcels from a nearby quick delivery store to customers.

Payout:
Weekly payments will be made for your deliveries.

Joining Process:
ID will be created on the same day, and you can start work immediately.

Insurance:
You will get ₹5 Lakh insurance cover while working.



Okaygo

Delivery Boy Biker

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12th Pass Jobs In Dev Prime Ahmedabad - 1559 Verified Vacancies