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Rashtrapati Bhavan

ROHINI SEC-24

 
J K EXIM PRIVATE LIMITED
J K Exim Pvt Ltd has grown up as a matured business organization primarily into technology products for rolling stock in the area of fire protection, electropneumatic systems and condition monitoring. With international collaborations and in house R&D we are able to offer products and solutions meeting customer needs.

 We are looking for a Field Service Supervisor to manage and guide our team of Technicians and Service Engineers. 


Job Description :- 

Lead and supervise field service technicians to ensure timely closure of complaints.
Ensure repair TAT.
Plan and allocate daily work to technicians based on priority and availability.
Maintain daily, weekly, and monthly reports for team performance and complaint status.
Provide technical support and guidance to technicians for complex fault diagnosis and resolution.
Ensure adequate inventory and spare parts availability with technicians for timely issue resolution.
Monitor timely return of defective and unused materials to the warehouse.
Provide feedback to the product and quality team to drive continuous product improvement.
Coordinate with Railway staff for complaint resolution and maintain strong customer relationships.
Collaborate with inter-department teams (logistics, purchase, stores, quality, and product team) to fast-track processes.
Conduct regular team meetings and provide on-job training to technicians.
Track and improve team productivity and efficiency.
Ensure adherence to company policies, safety standards, and compliance requirements.
Handle escalations and ensure customer satisfaction in service delivery.

Desired Candidate Profile:
Diploma/Degree in Electronics / Electrical / Mechanical Engineering or related field.
4 to 6 years of experience in field service, with at least 2 years in a supervisory/team leader role.
Hands-on knowledge of Fire Detection / Suppression Systems/Railway product will be preferred.
Strong people management, reporting, and coordination skills.
Good communication and relationship-building abilities.
Problem-solving mindset with focus on process improvement.
Ability to handle pressure and deliver within timelines.



Note :- Preference will be given who have experience of handing Railway based product.


JK Exim Private Limited

Field Service Supervisor

Britania Factory

Job Description

As a Jio Fiber Engineer-In-Training, you will be responsible for delivering seamless customer experience by ensuring smooth installation, commissioning, troubleshooting, and upgrades of Jio Fiber services at customer premises. The role demands strong technical understanding, customer handling skills, and the ability to resolve issues effectively.

Key Responsibilities:

Installation & Commissioning
Carry out installation and activation of Jio Fiber connections at customer premises.
Ensure work is completed as per appointment schedule and company guidelines.


Customer Demonstration & Education
Explain and demonstrate the features and benefits of Jio High-Speed Internet (HSI PPP) and related services.
Guide customers on usage, safety, and troubleshooting basics.


Customer Support & Upgrades
Provide technical support to customers for internet, home networking, and smart home/security solutions.
Recommend and assist with product upgrades where required.


Troubleshooting & Issue Resolution
Diagnose and resolve technical issues related to installation, network connectivity, and devices.
Ensure first-time resolution (FTR) to improve customer satisfaction.


Compliance & Reporting
Follow safety standards and company procedures during field work.
Document work completed, customer feedback, and issues resolved using company tools/apps.
Provide timely updates to the supervisor/technical lead.


Competencies / Skills Required
Technical Skills:
Basic knowledge of networking, cabling, routers, modems, and installation tools.
Ability to troubleshoot internet connectivity and device configuration issues.

Soft Skills:
Strong problem-solving ability and logical thinking.
Good communication skills (verbal and written).
Ability to explain technical concepts in simple terms to customers.
Teamwork and collaboration.

Behavioral Competencies:
Customer-first mindset and patience while handling queries.
Self-motivated, disciplined, and punctual.
Ability to work under field conditions and meet deadlines.

Education Qualification
Mandatory: ITI / Diploma in Electronics, Electrical, Telecommunications, or related fields.
Preferred: Bachelor of Engineering (BE) / Bachelor of Technology (B.Tech).

Experience
Required: 1 – 3 years of field experience in installation, service, or technical support.
Freshers with relevant qualifications may be considered for trainee positions.


Age Criteria: 18 – 25 years


Reliance Jio

Jio Fiber Engineer-IT

Lajpat Nagar, New Delhi

Leolux Lighting Solutions

Electrician

IIT Delhi

Job Summary:We are seeking a skilled and detail-oriented AV Technician to install, operate, maintain, and troubleshoot audio-visual equipment for meetings, events, conferences, and presentations. The ideal candidate has a strong technical background, excellent problem-solving skills, and the ability to work effectively in high-pressure environments.
Key Responsibilities:Set up and operate AV equipment, including microphones, projectors, speakers, video monitors, recording equipment, soundboards, lighting, and conferencing systems.
Conduct system testing and troubleshooting for hardware, cabling, and software issues.
Support live and hybrid events, ensuring high-quality sound and video performance.
Coordinate with event organizers, IT staff, and other stakeholders to understand AV requirements.
Maintain and update inventory of AV equipment.
Perform routine maintenance and upgrades on AV systems and equipment.
Provide on-site and remote technical support during events or meetings.
Ensure compliance with safety and operational standards.
Document AV system configurations and service logs.




Crystal Presentation Solutions Private Limited

AV Technician

Sarita Vihar

We Required Service Engineer for Site and Field Support in Himachal Pradesh, Uttrakhand, Delhi NCR, with min 2 Year Experience of Electrical, Software, HVAC and Service on Lab Instruments


Om Electrical Engineers & Services

Field Service Engineer

Key Responsibilities:
Installation, configuration, and testing of audio-visual equipment such as projectors, displays, amplifiers, speakers, microphones, mixers, control systems, video conferencing setups, etc.
Performing electrical and cabling work (power, signal, and network connections) for AV systems.
Troubleshooting and resolving technical issues during installation or service visits.
Assisting in maintenance, service calls, and AMC support for installed systems.
Coordinating with the project and engineering team for site readiness and installation schedules.
Maintaining proper documentation and reporting of work done at sites.
Ensuring safety standards and company quality procedures are followed on all sites.




AV Electrician

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