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Savedi Road

Midc (anr)


Hiring Sales CRM and Service CRM
Location- Ahmednagar, MH and Nasik, MH
Vacancies - 4


A car dealership Customer Relations Manager is responsible for building and maintaining customer relationships, handling inquiries and complaints, and ensuring high levels of customer satisfaction. Key duties include managing customer feedback, coordinating with sales and service teams, and developing strategies for customer retention and loyalty. This role also involves analyzing customer data, overseeing post-sale follow-ups, and ensuring smooth communication between customers and dealership staff.
Key responsibilities
Customer management: Manage customer inquiries, complaints, and feedback across various channels like phone, email, and social media.
Customer satisfaction: Monitor and improve customer satisfaction through surveys, feedback, and direct follow-up, especially after vehicle delivery or service.
Relationship building: Establish and maintain positive relationships with new and existing customers to foster loyalty and retention.
Sales and service coordination: Work with the sales team to address customer needs and preferences, and collaborate with the service department to ensure customer satisfaction with repairs and maintenance.
Data analysis: Analyze customer data to identify trends, generate insights, and develop strategies to enhance the customer experience.
Strategic planning: Develop and implement strategies for customer retention, conflict resolution, and improving overall customer service processes.
Product and service knowledge: Provide information on vehicle features, finance options, and warranty details to customers. 




Kamu Motors

Customer Relationship Manager

Role Overview:
The Sales Team Lead is responsible for driving sales performance, managing a team of Sales Officers, and achieving revenue targets. This role involves motivating the team, monitoring daily activities, ensuring lead conversions, and maintaining strong client relationships.
Key Responsibilities:
Lead, motivate, and manage a team of Sales Officers to achieve daily, weekly, and monthly targets.
Monitor team performance through reports, dashboards, and field reviews.
Conduct regular sales meetings, training, and performance reviews.
Drive new customer acquisition and ensure customer satisfaction.
Collaborate with the business development team to execute sales strategies.
Track and report sales metrics, conversion ratios, and market insights.
Support recruitment and onboarding of new sales team members.
Maintain discipline, team coordination, and result-oriented work culture.

Required Skills & Qualifications:
Bachelor’s degree (MBA preferred).
2–5 years of sales or team handling experience.
Strong leadership and communication skills.
Ability to analyze performance data and make strategic decisions.
Goal-oriented and self-motivated.



Phonepe

Sales Team Lead

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Business Development Jobs In Ahmednagar - 2 Verified Vacancies

Customer Relationship Manager

Sales Team Lead