Jobs

Operations

Anywhere in India

Agra

Ahmedabad

Ahmednagar

Ajmer

Aligarh

Amritsar

Asansol

Aurangabad

Bareilly

Belagavi

Bengaluru

Bhavnagar

Bhilai

Bhopal

Bhubaneswar

Bikaner

Chandigarh

Chennai

Coimbatore

Cuttack

Dehradun

Delhi-NCR

Dhanbad

Gorakhpur

Guntur

Guwahati

Gwalior

Hubli

Hyderabad

Indore

Jabalpur

Jaipur

Jalandhar

Jamnagar

Jamshedpur

Jodhpur

Kannur

Kanpur

Kochi

Kolhapur

Kolkata

Kota

Lucknow

Ludhiana

Madurai

Malappuram

Mangalore

Meerut

Mumbai

Mysuru

Nagpur

Nashik

Panipat

Patna

Prayagraj

Puducherry

Pune

Raipur

Rajkot

Ranchi

Saharanpur

Salem

Solapur

Surat

Thiruvananthapuram

Trichy

Udaipur

Ujjain

Vadodara

Varanasi

Vijayawada

Visakhapatnam

Warangal

Admin / Back Office / Computer Operator

Advertising / Communication

Aviation & Aerospace

Banking / Insurance / Financial Services

Beauty, Fitness & Personal Care

Construction & Site Engineering

Consulting

Content, Editorial & Journalism

CSR & Social Service

Customer Support

Data Science & Analytics

Delivery / Driver / Logistics

Domestic Worker

Energy & Mining

Engineering - Hardware & Networks

Environment Health & Safety

Facility Management

Finance & Accounting

Healthcare / Doctor / Hospital Staff

Human Resources

IT & Information Security

Legal & Regulatory

Maintenance Services

Marketing / Brand / Digital Marketing

Media Production & Entertainment

Production / Manufacturing / Engineering

Product Management

Project & Program Management

Purchase & Supply Chain

Quality Assurance

Research & Development

Restaurant / Hospitality / Tourism

Retail & eCommerce

Risk Management & Compliance

Sales & BD

Security Services

Shipping & Maritime

Software Engineering

Strategic & Top Management

Tailoring, Apparel & Home Furnishing

Teaching & Training

UX, Design & Architecture

Popular Job Localities

Popular Job Companies

Popular Job Departments

Jobs in Top Cities

Popular Job Type

Start Hiring

Team Leader - Operations-20About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.As per JDHow We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Senior Level

Taskus India Private Limited

Team Leader - Operations

Operations Support AnalystEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.As a key member of the USIS Operations delivery team you will facilitate key customer adoption of our offline products and solutions. In this role you will translate business requirements, configure, test, and deploy them within our proprietary cloud-based systems. You will have the opportunity to work closely with professional services, technical support, and product management teams. You will play a key part in the Fulfillment organization's evolution, joining a team dedicated to understanding current processes and then applying technology and automation to reimagine our workflow. This transformation will shift our focus from operational systems to analyzing outcomes and proactively identifying anomalies. What you’ll do<ul><li>Responsible for executing against standard customer requirements to implement the most efficient solution. </li><li>Follow standard operating procedures for most efficient data processing. </li><li>Extract and refine data using a variety of proprietary tools. Troubleshooting and participating in problem management to resolve client-impacting issues will be ongoing.</li><li>Collaborate with multiple groups within the organization to ensure project success including other fulfillment analysts, project managers and sales.</li><li>Ensure on time high quality deliverables by adhering to internal quality procedures and standards by participating in quality assurance related tasks.</li></ul> What experience you need <ul><li>Bachelor’s degree in Computer Science, Mathematics, statistics, or equivalent work experience.</li><li>1+ years prior experience coding and shell scripting experience</li><li>English Proficiency (C1)</li></ul> What could set you apart<ul><li>Experience working with data dictionaries, layouts, data formats, and data encoding (ASCII, UTF, UNICODE, EBCDIC). In addition, experience with Linux and/or other programming languages is desired.</li><li>Prior experience with the creation of complex datasets and their QA, general knowledge of Software Development Life Cycle and/or Agile practices, or previous Data Quality experience.</li></ul>We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!Primary Location: IND-Pune-Equifax Analytics-PECFunction: Function - Fulfillment / OperationsSchedule: Full time<h4>Experience Level</h4>Entry Level

Equifax Credit Information Services Pvt Ltd

Associate Analyst

Senior Strategic Sourcing SpecialistAt Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.<h4>A Day in the Life</h4>Responsibilities<ul><li>Create value across the entire portfolio of ~$500M+</li><li>Work independently to build strategic relationships with internal stakeholders and suppliers</li><li>Lead reporting &amp; data analytics for supplier management &amp; spend program governance</li><li>Support  implementation of sourcing strategies that result in a sustainable competitive advantage</li><li>Assist in supplier relationship management activities for strategic IT services categories</li><li>Achieve year on year value improvements for all aspects of service, innovation, and cost</li><li>Lead and support complete RFx events for IT services</li><li>Lead and support strategic contract negotiations for large scale engagements with sophisticated IT partners</li><li>Advise internal stakeholders with a balanced view of contract risk and liabilities and advocate for their interests</li><li>Gather market intelligence and industry trends</li><li>Recommend solutions to business problems and identify opportunities for improvement</li><li>Educate and train stakeholders on key indirect supply management initiatives and policies</li><li>Bring forth a mindset of continuous improvement</li><li>Lead from your seat!  We’re looking for a highly talented individual who is motivated by setting challenging goals and given the freedom to achieve them. </li><li>Work alongside experienced and motivated colleagues who are collaborative, creative and know how to have fun.</li><li>Have the opportunity to mentor early to career talent, if this is an area of interest for you! </li></ul>Required Knowledge and Experience<ul><li>Bachelor's degree and 7+ years of sourcing/category management experience.</li><li>Growth mindset, passion, curiosity + grit; Must demonstrate a strong desire to learn from every opportunity</li><li>Ability to influence stakeholders at all levels of the organization</li><li>Strong oral and written communication skills</li><li>Strong analytical and critical thinking skills and ability to drive actionable insights from data</li><li>Highly proficient in Microsoft Excel, Word, PowerPoint.</li></ul>Nice to Have: <ul><li>Indirect sourcing experience (Professional Services, IT or IT Services, Financial Services, Legal Services, Facilities, etc.) preferred, however will consider the right candidate with only direct materials experience</li><li>Experience reviewing and drafting legal agreements</li></ul>Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. <h4>Benefits &amp; Compensation</h4>Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).<h4>About Medtronic</h4>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.  We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity <a href="http://www.medtronic.com" rel="noopener noreferrer" target="_blank">here</a>   <h4>Experience Level</h4>Senior Level

India Medtronic Pvt. Ltd

Procurement Manager

Operations Business Analysis and DesignElevate your expertise and lead our intelligent automation initiatives to shape the future of operational efficiencies. Coach and mentor team members, collaborate with stakeholders, build and deliver training on workflow automation, and revolutionize while streamlining the firm’s processes. Job Summary As an Operations Automation Senior Associate within the Operations Team, you conduct independent intelligent automation and business analysis to gather requirements from the Operational Function to translate process improvements and solutions for operations efficiencies. You gather information, execute, and implement automation and the digitization strategy to deliver the outcomes of automation to support the Operations function. Job responsibilities<ul><li>Engages with stakeholders to support all aspects of process automation engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous improvement while adhering to the firm’s standards, controls, and intelligence automation solutions governance</li><li>Implements the operational automation strategy involving intelligence automation tools and works with technology to create the required infrastructure to support the capability of low-code automation</li><li>Utilizes intelligent automation solutions to allow the team to automate functions and deliver benefits in capacity creation, risk reduction, and streamlining of operational processes </li><li>Coaches and mentors less experienced team members on automation tools and potentially creates and/or delivers training curriculum and courses around workflow automation </li><li>Identifies and collaborates with key stakeholders on Objectives and Key Results (OKR), Key Performance Indicators (KPIs) and/or metrics to deliver benefits from operational automation  </li></ul>Required qualifications, capabilities, and skills<ul><li>5+ years of experience and proven ability to gather and analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications</li><li>Intermediate experience using Microsoft Office suite</li><li>Sound knowledge of one or multiple intelligence automation applications and or programming languages </li><li>Experience with consistent collaboration across all levels of the business</li></ul> Preferred qualifications, capabilities, and skills<ul><li>Bachelor's or higher degree</li><li>Advanced skills and an understanding of business analysis, design, development, testing, and deployment</li></ul>

JP Morgan Services India Pvt Ltd

Technical Operations Associate

Service Team Lead - (QR) - Tumkur<div class="section page-centered" data-qa="job-description"><div>About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div> </div><div>About Team: QR &amp; Sound Box is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data-driven technology. This team is responsible for growing the penetration of Paytm’s QR Code &amp; Sound Box business in Indian merchants. Visibility Accountability through Extensive QR/Soundbox deployment. Grow Distribution and Market share in the assigned area of operations. Formulate and launch the counter strategy for local initiatives taken up by the competition. Plan the market size, span and geographies by the team.</div><div> </div><div> Responsibilities:</div><div>1. Team Management (Service FSEs) min 15-20.</div><div>2. SLA Management- Ticket Closure of both Proactive and Reactive Merchants issues. (device related)</div><div>3. Material Management from Hub to FSE. (Fwd and Reverse Logistics).</div><div>4. Upselling Skill.</div><div>5. Analytical and Data Manager.</div><div>6. Trainer Mindset.</div><div> </div><div> Criteria: </div><div>1. Strong service background</div><div>2. Industry- DTH/Broadband/Consumer Electronics etc.</div><div>3. Local market knowledge</div><div>4. Strong understanding of stock handling/ inventory management</div><div> </div></div>

Paytm Services Private Limited

Service Delivery Leader

Senior Associate - Operations<h4>Company Description</h4>WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.<h4>Job Description</h4>Payments ExecutiveThese are the core responsibilities:• Process incoming and outgoing payment transactions accurately, timeously and with awareness of cut off times for the respective countries and payment types.• Work closely with the wider Business Operations Team to ensure payments are authorized within the above cut off times.• Where necessary investigate and assist with resolving payment queries ensuring we put the customer’s best interest first.• Liaise with various banks as required, for example contacting the bank if there is insufficient information on a payment.• Ensure all correspondence in connection with customers is recorded in the Client Relationship Management system (CRM)• Raise any system incidents that occur to the Trading Application Support Team (TAS) and follow up continuously until the issue is resolved.• Work closely with Reconciliation’s team to resolve outstanding breaks.• Maintain personal and professional development to meet the changing demands of the role, including all relevant regulatory and legislative training for example, Global Data Protection Regulations (GDPR) and Anti Money Laundering (AML).• Work shifts, as required, to cover the opening hours of the Payments Team based in the UK, which are 07:00- 18:00.• Undertake such other duties, as may reasonably be required and which is consistent with the general level of responsibility of this role.Business Operations, Market DataResponsibilities:• Ensure accurate, timely processing and reconciliation of market data invoices;• Maintain accurate information in the Inventory database (FITS) for example, including prices increase, user’s names and departments to enable us to service the business in a timely manner;• Preparation of monthly reports:o Review and interpret the raw data to facilitate reporting to Exchanges;o Input to the production of monthly market data MI Reports;• Actively participate in project work, for example, setting up a new dataset for CMC Stockbroking;• Manage the Market Data Team inbox and assign tasks to appropriate team member and monitor progress;• Work with Finance Department:o To ensure accruals and monthly reports are accurate;o Support budgets and forecasting;• Support the Institutional Team to interpret, approve costs and assign costs within the Inventory database;• Interact with key external suppliers to request information and resolve day-to-day queries for the business;• Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training;• When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high quality service that presents a professional and positive image of CMC Markets;• Take all reasonable steps to ensure appropriate confidentiality;• Undertake such other duties, training and/or hours of work as may reasonably require and which are consistent with the general level of responsibility of this role.Accounts Payable AnalystKey Responsibilities• Process, validate, and reconcile vendor invoices including market data vendors, custodians, PSPs, and suppliers.• Ensure compliance with internal policies and accrual-based accounting standards.• Support payment processing by preparing AP payment files for approval and liaising with Payments team.• Ensure compliance with 2-step authorization and MFA requirements on payment platforms.• Maintain vendor master data and support reconciliations of vendor accounts and banking platform access.• Prepare monthly AP reports and support budget/forecasting activities with accurate vendor cost data.• Collaborate with Market Data, Payments, Reconciliations, and Finance teams to ensure smooth vendor payment cycles.• Contribute to process improvement initiatives and automation opportunities.<h4>Qualifications</h4>• Previous Payments experience (minimum 1 year)• A good understanding of UK and European Payment types• Working knowledge of Word and Excel (preferable) • 2–4 years’ experience in Accounts Payable, preferably in financial services or global shared services.• Strong knowledge of invoice processing, accruals, reconciliations, and vendor management.• Familiarity with payment types (BACS, CHAPS, SEPA, SWIFT, Faster Payments) and AP workflows.• Proficiency in MS Excel and AP systems (ERP, workflow tools).• The ability to analyse, model and interpret large datasets, predominantly in Excel and to present the data in a meaningful manner.• An awareness of the Financial Services sector and an understanding of Foreign exchange and share trading.• Desirable - Knowledge of Inventory Management Systems and an understanding of access controls and system provisioning.• Desirable - Familiarity of accrual based accounting.• An inherent attention to detail with a methodical and logical approach to tasks.• Good written and verbal communication skills • Teamwork and collaborative thinking.• Strong organisational skills• Resilience &amp; Adaptability• Problem Solving<h4>Experience Level</h4>Mid Level

WNS Global Services Pvt Ltd

Senior Operations Associate

REF81920B- Business Analyst(BRD+ FRD+ ERP+ Visio/ Lucidchart+ Azure+ APi) SCM / Logistics domain only 10 + yrs Group Manager-Analytics<h4>Company Description</h4>WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.<h4>Job Description</h4>Job Role-Business AnalystWe are looking for a seasoned Business Analyst to bridge the gap between our complex business operations and our technology development team.The ideal candidate will be an expert in dissecting intricate processes, from product onboarding and inventory management to order fulfillment and returns.You will be responsible for translating business needs into clear, actionable requirements for a platform that is integral to our daily operations and strategic growth.Key ResponsibilitiesRequirements Elicitation &amp; Analysis:Conduct workshops and interviews with stakeholders across Warehousing, Sales, Logistics, Finance, and IT to understand and document current and future state processes.Analyze and model complex business processes, data flows, and system integrations.Develop a deep understanding of the end-to-end product lifecycle, including variations, pricing, stock code generation, and refurbishment processes.Stakeholder Management &amp; Communication:Act as the primary liaison between business units and the development team, ensuring clear and consistent communication.Manage stakeholder expectations, facilitate prioritization discussions, and negotiate solutions that balance business value with technical feasibility.Documentation:Create and maintain detailed business requirements documents (BRDs), functional specifications (FSDs), and user stories with clear acceptance criteria.Develop process maps, data mapping documents (for APIs and system integrations), and use case diagrams.Document the logic for complex business rules (e.g., client/vendor ID mapping, stock code generation, quality control checks).Solution Design &amp; Validation:Collaborate with architects and developers to design solutions that meet business needs and adhere to system architecture.Lead User Acceptance Testing (UAT) efforts: develop test plans, create test cases, coordinate with business users, and track defects to resolution.Validate that delivered features meet the defined requirements and business objectives.Continuous Improvement:Proactively identify opportunities for process improvement, system enhancement, and operational efficiency within the platform.Stay current with industry trends in supply chain management, ERP systems, and API-led integration.Core Domain Expertise Required The successful candidate will have proven experience working on enterprise systems with the following specific functionalities:Product Information Management (PIM): Onboarding, attribute management, and handling complex product variations.Inventory &amp; Warehouse Management: Stock code logic, inbound/outbound processes, quality control, batching, and asset tracking (including IMEI/serial number management).Order Management: Order lifecycle, fulfillment rules, client/vendor mapping, and integration with external systems (e.g., salvage systems, refurbishment partners).API Integration:Designing and specifying requirements for real-time API integrations with third-party systems.Returns &amp; Reverse Logistics: Managing the returns journey, warranty assessment, and disposition.Compliance &amp; Audit:Understanding of data compliance (e.g., GDPR, CCPA) and experience designing systems with full audit trails.<h4>Qualifications</h4>Qualifications and SkillsEssential:Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.10+ years of experience as a Business Analyst, preferably with a focus on supply chain, logistics, e-commerce, or enterprise resource planning (ERP) platforms.Exceptional analytical and problem-solving skills with the ability to handle complex, multi-faceted projects.Proficiency in process modeling tools (e.g., Visio, Lucidchart) and requirements management tools (e.g., Jira, Azure DevOps).Strong SQL skills for data analysis and validation.Excellent written and verbal communication skills, with the ability to present complex information clearly to both technical and non-technical audiences.Experience with API concepts (REST, JSON) and tools (Postman) for testing and documentation.<h4>Experience Level</h4>Mid Level

Business Analyst

Head. Master Data Management, M&S Services, Hyderabad HubJob title: Head, Master Data Management, M&amp;S Services.Location: Hyderabad About the job: Represent master data (MD) business operations at the leadership level (M&amp;S Master Data Office lead) and liaise with relevant stakeholders, especially Data &amp; Process Manager at site level and global master data teams. Secure master data (MD) quality and availability at the Sanofi target. Manage master data hub teams. Identify any master data quality and availability issues and propose solutions and remediation (continuous improvement spirit). Main Responsibilities: <ul><li>Partnering with M&amp;S Master Data Office lead and team</li></ul><ul><li>Guarantee hub activities at the target of quality and responsiveness</li><li>Managing Master Data team of the hub</li><li>Put in place effective hub management mechanism:</li><li>To motivate team leads to improve teams’ performance everyday</li><li>To ensure required skills of team members and increase retention rate</li><li>To identify and leverage synergies across the different teams within MD business operations</li><li>Ensure continuous improvement initiatives receive relevant buy-in of key stakeholders and required budget approvals, as well as improve collaboration between business operations and M&amp;S Master Data Office</li></ul>About you: <ul><li>Experience: Minimum 8 years in senior leadership position. Minimum 5 years lead role in Master Data Management with knowledge of pharma industry.</li><li>Technical &amp; soft skills: Strong understanding of Master Data Management and data governance frameworks. Work experience with SAP ERP (ECC 6.0, S/4H), LIMS, data analytics tools (SnowFlake).Multiple years of work experience in pharma. Lead and motivate the team to get better every day. Be a good communicator and leader to resolve ad-hoc issues. Strong ownership and stakeholder mgmt.</li><li>Education: Educational background in supply chain mgmt. / logistics and / or pharma quality mgmt. and / or pharma manufacturing and / or data analytics.</li><li>Languages: Good communication in English. </li></ul><h4>Pursue progress, discover extraordinary</h4>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our <a href="https://www.youtube.com/watch?v=SkpDBZ-CJKw&amp;t=67s" rel="noopener noreferrer" target="_blank">ALL IN video</a> and check out our Diversity Equity and Inclusion actions at <a href="https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness" rel="noopener noreferrer" target="_blank">sanofi.com</a>!<h4>Experience Level</h4>Executive Level

Sanofi India Ltd

Assistant Manager MIS

Manager OperationsYour ideas can drive the future of corporate travel. Join BCD and challenge the status quo!Manager OperationsFull time, BangaloreThe Manager, Operations is responsible for the overall management and performance of the travel operations including operational performance, client servicing and retention, employee management and budgetary and cost management.This position demonstrates an extensive understanding and applicability of all areas in the travel industry, call center operations and client servicing.As a Manager Operations, you will<ul><li>Strong understanding of a client policies and processes, determining the impact to the operation team as changes are implemented</li><li>Has a strong understanding and accurately and provides direction on a large spectrum of travel supplier rules</li><li>Maintains and seeks expansion of current knowledge of various industries (Travel Management, Account Management, Contact Center Operations, etc.)</li><li>Supports BCD Travel and client driven initiatives</li><li>Reviews operations performance reports and provides direction and implements programs to improve the performance of the operations against goals</li><li>Consistently follows BCD Travel guidelines</li><li>Leads the team in error reduction efforts, providing direction, measurement and reviews of progress against goals</li><li>Ensure customer satisfaction is measured and goals are met; implementing plans for continuous improvement</li><li>Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement</li><li>Monitors and controls departmental expenses, seeking and implementing improvements to improve the profitability of the operations</li><li>Leads the effort to implement new business implementations (client, technology, processes, etc.) successfully and on-budget</li><li>Manages overall budget and performance against budget</li><li>Responsible for evaluating and maintaining operation staffing</li><li>Responsible for all assigned administrative tasks</li><li>Leads change efforts, providing information and communication</li><li>Identify and communicate risks, issues and benefits to the operations and/or the customer</li></ul>  About you<ul><li>Bachelor degree, or equivalent work experience (preferred)</li><li>Minimum of five (5) years corporate travel experience.</li><li>Prior managerial experience</li><li>Thorough knowledge of the travel industry, fares and markets.</li><li>Knowledge of specified GDS(s).</li><li>Thorough knowledge of travel agency operations</li><li>Knowledge of word processing, spreadsheets, presentation, and email software</li><li>Ability to travel on a regular basis</li><li>Ability to work night and weekends, when needed</li></ul>About us We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.bcdtravel.com%2Fcareers%2Fabout-us%2F&amp;data=05%7C02%7C%7C9dedfe3e783e475dd8cc08dd092a3e4f%7Ccdb191c8fc034343aead2808b21fd513%7C0%7C0%7C638676799246724249%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=cs%2FsKPnqVb4Dl1Zj9kGToDj4LNlqVzzR%2FpbNbvcafvk%3D&amp;reserved=0">BCD Travel</a>.  Your life at BCDWorking at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.bcdtravel.com%2Fcareers%2Flife-at-bcd%2F&amp;data=05%7C02%7C%7C9dedfe3e783e475dd8cc08dd092a3e4f%7Ccdb191c8fc034343aead2808b21fd513%7C0%7C0%7C638676799246745825%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=VlPYb5wAemz39n%2BnayZc%2BYHnRfTgYrMeOVg4Q13J8Tc%3D&amp;reserved=0">Life at BCD</a>.  You’ll be offered<ul><li>Flexible working hours and work-from-home or remote opportunities </li><li>Opportunities to grow your skillset and career</li><li>Generous vacation days so you can rest and recharge</li><li>A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools</li><li>Travel industry professional perks and discounts</li><li>An inclusive work environment where diversity is celebrated</li></ul> Ready to join the journey? Apply now! We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at <a href="mailto:careers@bcdtravel.com">careers@bcdtravel.com</a><h4>Experience Level</h4>Mid Level

BCD Travel

Operations Manager

WFM - Real Time AnalystA WFM (Workforce Management) short-term forecasting role is primarily responsible for predicting near- future staffing needs by analyzing historical data and current trends, allowing a company to accurately schedule employees to meet anticipated stakeholder demand within a short time frame, usually focusing on daily or weekly timeframes; key responsibilities include monitoring call volume, average handle time, and other relevant metrics to generate accurate short-term forecasts, identifying potential fluctuations in demand, and adjusting staffing levels accordingly to optimize service levels while managing labor costs. Skills and qualifications for a WFM short-term forecasting role:<ul><li>Strong analytical skills and proficiency in data analysis techniques</li><li>Experience with workforce management software and forecasting tools</li><li>Excellent communication and collaboration skills to effectively communicate forecasts to stakeholders</li><li>Understanding of contact center operations and key performance indicators (KPIs)</li><li>Proficiency in Microsoft Excel and other data analysis tools</li><li>Ability to work under pressure and adapt to changing conditions</li></ul> <h4>Role &amp; Responsibilities</h4><ul><li>Data analysis:</li></ul>       Regularly reviewing historical call volume data, stakeholder behavior patterns, and other relevant metrics to identify trends and patterns for       accurate  forecasting.<ul><li>Forecasting model creation:</li></ul>       Utilizing WFM software to build and maintain short-term forecasting models, adjusting parameters based on current trends and       seasonal fluctuations.<ul><li>Intraday adjustments:</li></ul>       Monitoring real-time call volume and service levels, making necessary adjustments to staffing schedules       as needed throughout the day.<ul><li>Communication and collaboration:</li></ul>       Communicating forecast updates to operational teams, including supervisors and agents, to ensure proper staffing levels are maintained.<ul><li>Performance reporting:</li></ul>       Generating reports on forecasting accuracy, identifying areas for improvement, and proposing adjustments       to forecasting methodologies.<ul><li>Capacity planning:</li></ul>       Assessing potential impacts of events like promotions or holidays on staffing requirements and adjusting forecasts accordingl<ul><li>Trend analysis:</li></ul>       Identifying emerging trends in stakeholder demand and incorporating them into short-term forecasts.<h4>Experience Level</h4>Mid Level

Gainwell Technologies

Project Manager

Lead - Operations NOC<h4>Responsibilities</h4>Operations Management:Lead and manage the NOC team, providing mentorship, guidance, and training to ensure the smooth and efficient operation of network monitoring and management activities.Network Management:Oversee the real-time monitoring of network systems, ensuring that performance, uptime, and security protocols are met and any issues are quickly identified and addressed.Incident Resolution:Develop and implement effective incident response protocols and workflows. Ensure timely identification, troubleshooting, and resolution of network issues to minimize service disruptions.Cross-functional Collaboration:Work closely with network engineers, IT teams, and other relevant departments to identify, troubleshoot, and resolve network-related problems and optimize performance.Performance Analysis &amp; Reporting:Regularly review network performance, conduct root cause analysis for recurring issues, and provide detailed reports to senior management. Ensure key performance indicators (KPIs) are met and maintained.Network Upgrades :Participate in and lead network upgrade projects, expansions, and performance improvement initiatives. Plan and coordinate changes to ensure minimal disruption to services.Regulatory Compliance :Ensure compliance with industry standards, regulatory requirements, and security protocols. Implement and maintain security measures to protect network infrastructure from threats.Documentation &amp; Best Practices:Maintain accurate documentation of network operations, including standard operating procedures, configurations, and incident logs. Establish and promote best practices for network operations.Process Improvement:Stay updated on the latest advancements in network technologies and tools. Proactively incorporate new technologies and processes to enhance network efficiency and reliability.Management Reporting:Provide regular updates to senior management on network performance, incident trends, and areas for improvement. Suggest and implement corrective measures when neededBrand Positioning:Ensure Adani's brand values are shown in all interactions. Strengthen relationships to boost the organization's brand and trust within the market and company.Team Development:Build a high-performing team. Set clear KPIs, track progress, and implement strategies for continuous improvement. Promote a respectful and safe workplace, lead collaborative and productive teams, and mentor for growth and success. Tracks and reports on key performance indicators (KPIs) for digital business success.Digital mindset:Champions a digital mindset within the organization to drive innovation and competitiveness. Keep up with digital and AI advancements to enhance business and maintain competitiveness. Key Stakeholders - Internal:Head OperationsDirect ReporteesCross Functional TeamsKey Stakeholders - External:Customers,Vendors <h4>Qualifications</h4>Educational Qualification:Bachelor's or Master's degree in Computer Science, Information Technology, or a related fieldWork Experience:14-18 years of experience in the data centers industryCertification Required:Certifications in network administration, such as CCNA, CCNP, or equivalentITIL Foundation certification or higher

adani capital pvt ltd

Operations In charge

Executive Claims ManagementLocation: Chakan, Maharashtra, India  Job ID: 81894 <h4>We Elevate... Quality of urban life</h4>
 

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&amp;D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally.   Join us as a<h4>Executive Claims Management </h4> <h4>Your main responsibilities</h4>Objectives of the function <ul><li>Claims BOM addition.(Non conformity in process, product, operations)</li><li>GCM / CMT Cost data Entry </li></ul>              Responsibilities<ul type="disc"><li>Daily BOM Processing as per claims requirement received from FO.</li><li>BOM Processing of Claim Parts.</li><li>Release orders from System. </li><li>Co-ordination with various stakeholder’s planners/MMSE/production.</li><li>Maintain SO Vs Claims data.</li><li>Publish Daily BOM processing MIS internally.</li><li>Publish Monthly MTS ID creation requirement to MMSE.</li><li>Errorless BOM processing</li><li>Logistics activities, warehousing </li></ul> Authorities<ul><li>Claim BOM addition and pricing accuracy</li><li>AMR BOM addition and pricing accuracy </li></ul>



 


<h4>What you bring</h4>Professional skills<ul><li>SAP MM/ SD (must)</li><li>Statistical data analysis</li><li>Ability to work in Cross Functional teams( KW &amp; KG ) for quick solution to field team</li><li>Proficiency in computers, MS Office, Power point</li><li>Excel Basics must</li><li>Product Knowledge if available </li><li>Continuous Improvement Mindset</li><li>Focus on Customer centricity (must)</li><li>SAIS Process Knowledge (if available)</li><li>Power BI </li></ul>Professional experience<ul><li>~1-2 Years in SAP, Power BI, Excel, Elevator parts, Quality management</li></ul>Standard Awareness<ul><li>Occupational Health, Safety, environment &amp; Quality policy awareness</li><li>IMS Awareness. (ISO 14001,45001, 9001 standard awareness.) ISO 50001 EnMS Awareness</li></ul>Languages<ul><li>Hindi, English, Marathi</li></ul>IT<ul><li>SAP</li><li>Computer soft skills Excel</li><li>Power BI (If available can be advantage)</li></ul>Key Competence Required for this job<ul><li>Product knowledge</li><li>Analytical Thinking</li><li>Team player</li></ul>



 


<h4>What’s in it for you?</h4><ul><li>Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.</li><li>Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.</li><li>Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.</li></ul>
 


<h4>We Elevate… Your Career</h4>
 

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow. Are you ready to embark on a new journey? Join #TeamSchindler! Discover more on our <a href="https://www.schindler.in/en/careers.html" target="_blank">career website</a>. At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability. Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.<h4>Experience Level</h4>Executive Level

Schindler India Pvt Ltd

Claims Assistant

Associate Director- ValMoAbout the Team Being part of Meesho's Fulfillment and Experience (F&amp;E) team will zip you to the cockpit of our ever-burgeoning rocketship. And, you’ll shape the experience of Bharat’s next billion e-commerce users. We’re an eclectic mix of over 200 professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics. At Meesho, we’re trying to do what's never been done before – herald e-commerce into the tier-2, tier-3 cities of India. Our team’s role in this ambitious mission is to reimagine logistics from the ground up completely. This means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain that reimagines e-commerce, not just in India but globally.We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and recognitions.  About the Role We are looking for strong, independent and innovative problem solver to head the central operations team for Fulfillment &amp; Experience. You’ll work closely with the program and product managers who lead fulfillment and user/supplier experience charters in order to serve our users better. To this end, you’ll lead key initiatives and impactful projects to revamp the very way we solve the most complex problem of a logistics network. Your guiding question in this role will be “is Meesho the preferred channel of e-commerce for all our customers, small entrepreneurs and users?”. You’ll answer this question every day through user-centric, cost-effective designs and processes. You’ll also own the performance metric for Fulfillment and Experience in your charter. <h4>What you will do</h4><ul><li>Lead the partner strategy charter for Valmo (Meesho’s foray into logistics)</li><li>Own all aspects of partner lifecycle from acquisition to price optimization that are user-centric, cost-effective, scalable and aligned to business strategy</li><li>Manage Internal and external stakeholders and work closely with cross functional teams</li><li>Own all the metrics associated with partner programs</li><li>Identify potential points of continuous improvement to fill in existing process gaps</li><li>Conduct data analysis to develop insights and identify areas of improvement</li></ul><h4>What you will need </h4><ul><li>Bachelor’s / Master’s degree from Premium Institutes in any discipline with 8+ years of work experience in start-ups / consumer internet companies/management consulting/operations</li><li>Strong first principles and data-driven mindset to solve problems. </li><li>Ability to challenge existing ways of working through innovative ideas </li><li>Proven ability to form points of view on business implications</li><li>Proven track record of defining and driving initiatives with minimal supervision</li><li>Expertise in multi-front stakeholder management</li></ul><h4>Experience Level</h4>Mid Level

Meesho

Associate Director

Senior Associate - OperationsAt Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job DescriptionThe position is responsible for serving as a designated subject matter expert (SME) on basic projects such as coordinating with the call center operations and quality control teams to improve efficiencies within the call center to increase the quality of customer relations and to improve overall service to all call center customers, and coordinating with the AB operations training unit to identify call center training needs and assist in the development of training materials.<h4>Key Responsibilities </h4>• Act as a role model for the rest of the team • Provide professional assistance and resolution for escalated/supervisor calls • Represent the Customer care Center on projects, initiatives or testing as needed • Assist with development and dissemination of training materials • Must demonstrate basic telecommunications and provide an advanced knowledge of products and functionality • Provide support for questions (including help hotline) from customer service specialists • Provides training to team members and guide reps on specific steps of the research process of a particular case or issue • Responsible to interpret a variety of policies, rules, and regulations and performs a full range of customer service duties, answers customer questions, research, resolve and respond to requests • Answer complex customer inquiries and respond to a high volume of complex internal and external customer inquiries in a professional manner <h4>Education </h4>• 4 year Bachelors Degree (Preferred) <h4>Experience </h4>• 0-2 years experience (Preferred) <h4>Supervisory Responsibilities </h4>• This job does not have supervisory duties. <h4>Education &amp; Experience (in lieu) </h4>• In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary SkillsCustomer Experience Management, Performance Management (PM), Relationship Building, Stakeholder Relationship ManagementShift TimeRecruiter InfoShital Holambe [C]shon4@allstate.comAbout AllstateJoining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.Learn more about Allstate India <a href="https://www.allstateindia.com/life-at-allstate" rel="noopener noreferrer" target="_blank">here</a>.<h4>Experience Level</h4>Mid Level

AI Resume builder

AI Resume checker

AI Cover letter generator

Blog

Operations Jobs - 864 Verified Vacancies

Team Leader - Operations

Associate Analyst

Procurement Manager

Technical Operations Associate

Service Delivery Leader

Senior Operations Associate

Business Analyst

Assistant Manager MIS

Operations Manager

Project Manager

Operations In charge

Claims Assistant

Associate Director

Senior Operations Associate

Know more about Operations Jobs