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Etribe Finance Private Limited

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Ahmedpur

Sathini

About ProsParity
ProsParity is a fast-growing fintech that finances electric vehicles in smaller cities across central India. We work with EV dealerships to help customers buy electric two- and three-wheelers on easy EMIs, and we're scaling quickly across Madhya Pradesh, Chhattisgarh and Uttar Pradesh. We're now looking for someone to lead our field collections function.
 
What You'll Do
Build, hire and lead the in-house collections team and manage field agencies.
Plan budgets, manpower and incentive/commission programs across our locations.
Drive recovery action, legal notices, repossession and resale of vehicles — through to case settlement.
Make sure all collections activity follows RBI Fair Practices Code and Digital Lending Guidelines.
Handle sensitive legal and compliance cases with proper documentation and borrower records.
Build daily, weekly and monthly dashboards and MIS for management.


How Success Is Measured
Collection and recovery rates across the portfolio.
Performance of the team and agencies you build.
Timely, compliant handling of legal and repossession cases.
Quality and accuracy of reporting and MIS.



Collection Team Leader

Nai Duniya

Semalya Raimal

About ProsParity
ProsParity helps people in smaller cities own electric vehicles by making finance easy and affordable. We work hand-in-hand with EV dealerships to help customers buy electric three-wheelers and two-wheelers on easy EMIs. We're growing fast across Indore and Madhya Pradesh, and we're looking for energetic people to join us on the ground.
 
What You'll Do
Visit dealerships every day and help bring in new customers.
Onboard customers onto ProsParity and complete their loan paperwork.
Visit customers' homes to verify their details.
Help customers pick the right loan amount and EMI as per their budget.
Help customers set up DigiLocker (KYC) and e-NACH (EMI payments) on their phone.
Meet your monthly target for new customers.
Follow up with customers and make sure they pay their EMIs on time.
Build good relationships with dealers and help bring in new dealerships.


How Success Is Measured
Number of new customers you bring in each month.
On-time EMI payments from your customers.
Good relationships with dealers.
Honest and correct customer information.



Sales Executive / Relationship Manager

Sales Executive

Sri Nagar Colony

Railway Station Road

Sonegaon

Amgaon

About ProsParity
ProsParity helps people in smaller cities own electric vehicles by making finance easy and affordable. We work hand-in-hand with EV dealerships to help customers buy electric two-wheelers and three-wheelers on easy EMIs. We're growing fast across Madhya Pradesh, and we're looking for energetic people to join us on the ground.

What You'll Do
- Visit dealerships every day and help bring in new customers.
- Onboard customers onto ProsParity and complete their loan paperwork.
- Visit customers' homes to verify their details.
- Help customers pick the right loan amount and EMI as per their budget.
- Help customers set up DigiLocker (KYC) and e-NACH (EMI payments) on their phone.
- Meet your monthly target for new customers.
- Follow up with customers and make sure they pay their EMIs on time.
- Build good relationships with dealers and help bring in new dealerships.

How Success Is Measured
- Number of new customers you bring in each month.
- On-time EMI payments from your customers.
- Good relationships with dealers.
- Honest and correct customer information.

Immediate joiners preferred.


Field Sales Executive

About ProsParity
ProsParity is building the credit infrastructure for India’s EV revolution. We are a full-stack, multi-lender lending platform focused on getting affordable EV financing to mass-market borrowers across Bharat. Founded by a team of operators from BFSI and Fintech backgrounds and backed by reputed investors, we combine deep financial rigor with genuine ground-level hustle. Join us if you want your work to matter — for real people, at real scale.

Role Summary
The Tele Caller – Collections & Operations is a critical front-line role within ProsParity’s two-wheeler lending vertical. The incumbent will manage high-volume outbound calling for collections related reminders, follow-up, handle bounced case management, conduct telephonic verification for loan disbursement approvals, coordinate with the field sales and RM teams, and support day-to-day operations through accurate MIS maintenance. This role demands a disciplined, detail-oriented individual with strong communication skills in both Hindi and English.

Key Responsibilities
Collections & Bounce Management
•	Make structured outbound reminder calls to borrowers ahead of EMI due dates to reduce delinquency.
•	Conduct follow-up calls on bounced cases, document borrower responses, and escalate non-responsive cases appropriately.
•	Maintain a call log for all collection-related interactions with accurate disposition tagging.
•	Coordinate with the collections team for field escalation where telephonic resolution is not achieved.
Telephonic Verification (TVR)
•	Conduct TVR calls for loan applications that have been approved but are yet to be disbursed.
•	Verify borrower details, intent, and awareness of loan terms as part of the pre-disbursement quality check.
•	Document TVR outcomes accurately and flag discrepancies or concerns to the credit / operations team promptly.
Post-Disbursement Follow-Up
•	Follow up with Relationship Managers (RMs) and the field sales team to ensure timely submission of post-disbursement documents including RC (Registration Certificate) and insurance.
•	Track pending documentation cases, send reminders, and escalate overdue items to the relevant manager.
•	Maintain an updated tracker of document collection status across all disbursed loans.
Repossession (Repo) Vehicle Tracking
•	Coordinate with the field and operations team to track the status of repossessed vehicles.
•	Maintain an updated repo inventory log and follow up on pending resale or transfer cases.
•	Assist in scheduling and tracking vehicle-related movements and ensure timely closure of repo cases.
MIS & Reporting
•	Prepare and maintain daily, weekly, and monthly MIS reports covering collections, TVR, document status, and repo tracking.
•	Update internal trackers and dashboards accurately and on time.
•	Assist the operations team with data entry, reconciliation, and ad-hoc reporting requirements.

Candidate Requirements
Experience & Skills
•	Minimum 2 years of experience in a tele-calling, collections, or loan operations role, preferably in NBFC, banking, or microfinance.
•	Prior exposure to two-wheeler loan products or retail lending operations is a strong advantage.
•	Proficiency in Microsoft Excel — including data entry, filters, VLOOKUP, and basic MIS preparation.
•	Fluency in Hindi (mandatory) and working proficiency in English for written communication.
•	Familiarity with LMS (Loan Management System) or CRM tools is preferred.

Competencies
•	High discipline and consistency in daily calling targets and follow-up routines.
•	Clear, polite, and persuasive communication style suited to borrower interaction.
•	Strong attention to detail in documentation and data maintenance.
•	Ability to handle pressure, manage a high call volume, and remain composed in difficult borrower conversations.
•	Team player with proactive coordination skills across field and operations teams.

Qualifications
•	Graduate in any discipline (Commerce or Arts preferred).
•	Minimum 2 years of relevant work experience (mandatory).

Why Join ProsParity?
•	Be part of a fast-growing EV lending company at a pivotal stage of its growth.
•	Work in a performance-driven team that values ownership and initiative.
•	Competitive compensation with performance-linked incentives.
•	A clear growth path into senior operations, collections, or credit roles for high performers.
ProsParity is an equal opportunity employer. All applications are treated with the highest level of confidentiality.


Telecaller - Collections & Operations

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Etribe Finance Private Limited Jobs - 6 Verified Vacancies

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