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Kotak Mahindra Bank

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Employee Engagement Manager-SUPPORT SERVICES-HR-CoEJob DescriptionInternal Communications – HR  <ul><li>Develop and drive communications framework to engage and inspire employees around the company’s vision, values, business objectives and milestones to become brand ambassadors</li><li>Develop channel strategy to deliver the messaging framework to reach employees with information they care about </li><li>Partner with HR and recruiting teams to drive inspirational communications around employer branding to help retain existing employees and recruit best-in-class talent</li><li>Partner with leadership to create compelling employee communication campaigns that support the foster a strong sense of connection across teams.</li><li>Manage communications around organizational updates, milestones, and change initiatives to ensure transparency and alignment.</li><li>Collaborate with cross-functional teams to align communication strategies with business objectives and ensure consistent messaging.</li><li>Content Creation &amp; Design: Create visually engaging and informative content, including but not limited to PowerPoint presentations, branded assets, newsletters, and one-pagers, to support digital projects and initiatives.</li></ul> Employer Branding and Alignment<ul><li>Develop and execute marketing campaigns that enhance our employer brand visibility in the industry. </li><li>Partner with HR, talent acquisition, and marketing teams to design and implement strategies to attract top talent in the region.</li><li>Leverage branding initiatives to elevate the company narrative as an employer of choice, emphasizing culture, values, and career growth.</li><li>Develop and execute comprehensive internal communication plans to engage employees and foster a cohesive work environment.</li></ul>Your Key Responsibilities<ul><li>Write, edit, produce and curate content for internal deliverables such as internal news articles, personnel announcements, newsletters, videos, internal reports, meeting and town-hall materials and intranet content</li><li>Project manage, plan and prepare material for effective rollout </li><li>Develop and execute internal communications strategy/plans</li><li>Draft business leadership and internal messages</li><li>Develop and implement communications initiatives aligned to business priorities to engage, educate, and inspire employees/users</li><li>Interact and collaborate with internal teams on multiple projects</li></ul> We are looking for someone with an experience in the PR and Corporate Communications with a creative bent of mind, agile and willing to try new ideas and looking for opportunity to return-to-work after a career break. <h4>Experience Level</h4>Mid Level

Senior HR Manager

Asst Product Sales Manager-BRANCH BANKING-POS (Point of Sale)As an Assistant Product Sales Manager in the Merchant Acquiring vertical, you will play a pivotal role in expanding the bank’s digital payment ecosystem by sourcing and onboarding merchants for POS/EDC terminals and Bharat QR solutions. This role demands a proactive sales professional who can work closely with branch teams, identify market opportunities, and deliver customized payment solutions to merchants. You will be responsible for driving business growth through lead generation, client acquisition, and relationship management. The role involves understanding merchant needs, negotiating pricing, ensuring compliance with KYC norms, and maintaining high service standards. You will also be expected to generate performance reports, analyze sales trends, and contribute to strategic initiatives that enhance revenue and client retention. This position offers a dynamic work environment with opportunities to collaborate across teams, engage with diverse clients, and contribute to the bank’s digital transformation journey.
Source merchants in the local market for POS/EDC terminals and Bharat QR solutions. Collaborate with mapped branches and sales teams for lead generation and closure. Meet prospective clients, understand their needs, negotiate pricing, and complete onboarding documentation (AOFs). Independently generate leads through references and proactively close sales. Ensure thorough understanding and adherence to KYC, costing, pricing, and subvention guidelines. Prepare and analyze performance reports to identify gaps and opportunities. Drive top-line revenue growth through strategic merchant engagement. Retain and grow client portfolios by building strong relationships and delivering value-added services.<h4>Experience Level</h4>Mid Level

Senior Product Manager

Relationship Officer-SBE-Small Business Enterprise-SalesRole: Relationship Officer- SBEGrade- E0 Job Description  <ul><li>Assisting team in day to day tasks and coordinating with RMs for activities related to business. </li><li>Document collection from client and to ensure completion of all the documents along with signatures and stamps. </li><li>To ensure documentation is completed with utmost accuracy and to ensure the case is cleared in first pass.</li><li>Coordinating with the internal teams for documentation to ensure smooth processing of client transactions.</li><li>To understand clients business &amp; provide appropriate working capital and business loan solutions.</li><li>Deal across secured and unsecured lending such as Fund/ non-Fund based products like Cash Credit, Demand Loan, BG etc.</li><li>Work closely with Branch Banking teams for new customer addition. </li><li>To ensure smooth onboarding of the client and catering to client requirements.</li><li>Coordinate with the internal teams, RMs or clients for completion of documentation relating to renewal/ modification/ enhancement or fresh disbursement. </li><li>To coordinate with RMs for business related activities and also help in cross sell</li><li>Calling active clients to encourage them to take up new facilities and products. </li><li>Addressing client’s uncertainties, grievances and suggestions on time.</li><li>Communicating requests and acceptances of offers to our sales team for closing. </li><li>Recording all successful and unsuccessful attempts to close sale. </li><li>Keep up quality service by adhering to organizational guidelines. </li><li>To be updated about the latest product offerings and offers</li><li>To understand clients business &amp; provide appropriate working capital solutions across Fund/ non Fund based products.   </li><li>To penetrate client with various products for the primary Relationship &amp; Group companies.   </li><li>To build relationships with key persons in the target segments &amp; build client trust &amp; confidence.   </li><li>Focus to continually increase the Book size and profitability of the assigned portfolio.   </li><li>To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships.   </li><li>To be alert on competitive elements in the target segments (viz. other banks etc.) &amp; Augment the presence and penetration of the Kotak brand in the target market   </li><li>Maintain high caliber client service.   </li><li>Improve efficiency by monitoring &amp; overseeing continuous improvement of processes   </li><li>Constantly have a rapport with the operating units to customize and develop solutions  </li></ul> Job requirements:  <ul><li>Passionate to do sales</li><li>Go Getter Attitude </li><li>Strong Customer Orientation </li><li>Self-Motivated </li><li>Good relationship Management</li><li>Good communication </li><li>Good convincing &amp; influencing skills</li><li>Graduation is a must</li></ul>

Relationship Officer

Relationship Manager - Tractor and Crop Finance-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Marketing Branches OperationsWe are seeking a high-energy, self-motivated Relationship Manager – TFE to drive quality business in the MSME segment, specifically targeting Agri-related industries, food processing units, and manufacturing sectors. The ideal candidate will be a strong team player with excellent communication skills in English, Hindi, and the local language, and possess a deep understanding of working capital finance, balance sheet analysis, and property/legal aspects of mortgage lending. This role is field-intensive (80% field, 20% office) and demands strong networking, negotiation, and follow-up skills to ensure consistent business sourcing and customer satisfaction.
Source working capital loan facilities for Agri-related and MSME industries
Ensure quality and size of business through effective lead generation and conversion
Maintain a monthly disbursement pipeline with ticket sizes ranging from ₹2 crore to ₹25 crore
Achieve a minimum of 3 new cases per month and meet at least 2 new leads daily
Build and manage relationships with CAs, financial consultants, DMAs, and Kotak Bank branches
Collaborate with internal teams (credit, trade finance, CMS, treasury, legal, operations) for seamless service delivery
Ensure timely resolution of customer requirements and complaints
Maintain strong follow-up and documentation standards
Adhere to the mantra of “Speed, Scale, and Skill” in all business activities<h4>Experience Level</h4>Mid Level

Relationship Manager

Authoriser-Branch Banking-BRANCH BANKING-ServiceWe are seeking a meticulous and experienced Authoriser to manage high-value transactions and ensure operational excellence at the branch. This role involves servicing walk-in customers, generating leads, cross-selling financial products, and ensuring strict compliance with regulatory and audit requirements. The Authoriser will also act as a key custodian and play a pivotal role in maintaining service quality and team coordination.
Service walk-in customers across all segments with professionalism and efficiency
Generate leads for New-To-Bank customers and cross-sell products such as Term Deposits (TD), Mutual Funds (MF), CASA, and Gold
Ensure regulatory and procedural compliance across all branch operations
Coordinate and support branch audits
Deliver service excellence to enhance customer retention and cross-sell opportunities
Authorize and verify entries made by Relationship Officers (RO) and Service Officers (SO)
Review end products and clear transactions of ₹10 lakhs and above
Act as vault/key custodian and ensure secure handling of branch assets<h4>Experience Level</h4>Mid Level

Client Servicing

Relationship Manager-Business Banking-Affluent-Priority-Regional salesKey Responsibilities:<ul><li>Client Acquisition &amp; Relationship Management:<ul><li>Develop new and expand existing HNI customer relationships through in-depth profiling.</li><li>Match client needs with Kotak Group’s product offerings.</li><li>Ensure client contactability through regular weekly/monthly interactions.</li></ul></li><li>Sales &amp; Revenue Generation:<ul><li>Generate business across:  
 <ul><li>Liabilities: Current Accounts, Term Deposits.</li><li>Assets: CC, OD, Term Loans, Export Finance.</li><li>Fee Products: Trade, Forex, Insurance, Mutual Funds.</li></ul></li><li>Formulate and implement sales plans to acquire new HNI clients and grow relationship value.</li></ul></li><li>Portfolio Management:<ul><li>Conduct client portfolio reviews and recommend suitable products.</li><li>Maintain complete relationship records for assigned accounts.</li><li>Resolve client queries within defined turnaround times (TAT).</li></ul></li><li>Customer Experience &amp; Compliance:<ul><li>Ensure high levels of customer service and adherence to bank policies.</li><li>Coordinate with internal teams and group companies for seamless service delivery.</li><li>Plan and execute special sales initiatives and client engagement events.</li></ul></li></ul>

  

Candidate Requirements:<ul><li>Education: Graduate (mandatory); MBA/Postgraduate preferred.</li><li>Experience: 4–13 years in banking or financial services, preferably in HNI relationship management.</li><li>Certifications: AMFI / IRDA / NISM preferred.</li><li>Skills:  
 <ul><li>Strong interpersonal and communication skills.</li><li>Decision-making ability with a sense of ownership.</li><li>Expertise in Trade, Forex, and Commercial Assets.</li><li>High energy, customer orientation, and a go-getter attitude.</li></ul></li></ul>
Acquire and expand relationships with HNI clients through strategic profiling and personalized engagement. Generate business across liabilities, assets, and fee-based products to enhance relationship value and revenue. Formulate and implement sales plans to onboard new HNI customers and grow the client base. Conduct regular portfolio reviews and present investment solutions tailored to client needs. Maintain consistent client contact through weekly/monthly calls and meetings. Resolve client queries within defined turnaround times (TAT) to ensure satisfaction. Ensure high standards of customer service and adherence to bank policies and regulatory guidelines. Educate clients on new products and enhancements to deepen banking relationships. Plan and execute special sales initiatives and client engagement events. Maintain complete and up-to-date relationship records for all assigned customer accounts. Collaborate with product managers and group companies to offer integrated financial solutions. Stay informed about market trends, competitor strategies, and regulatory updates.<h4>Experience Level</h4>Mid Level

Branch Relationship Manager

Acquisition Manager-Sales-SalesThe Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.
Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
Generate leads through market activities, referrals, and cold calling.
Ensure proper documentation and adherence to KYC norms as per company guidelines.
Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
Maintain strong relationships with channel partners and ensure consistent business flow.
Track and update the status of loan applications to customers and partners.
Achieve monthly and quarterly sales targets as assigned.
Provide excellent customer service and resolve queries promptly.<h4>Experience Level</h4>Mid Level

Acquisition Manager

Business Relationship Manager-Business Loans-SalesBusiness Relationship Manager – Business Loans  DepartmentBusiness Loans (BL)Location
 


Reporting RelationshipIC  Position GradeM3/M4  Job Role <ul><li>Sourcing NTB clients through various channels – Direct, DSA, RL etc.</li><li>Detailed understanding of Unsecured loan &amp; small ticket loans product, segments etc.</li><li>Able to handle various loan products and implement strategies towards enhancing market penetration, business volumes and growth.</li><li>Expertise in tapping prospects, analyzing their requirements, rendering guidance to the clients and negotiate (commercially) for the Loan products.</li><li>Recruiting DST’s, assisting them in achieving their targets and driving them towards company goals with Branch Banking as the main channel.</li><li>Should have strong relationship building as need to interact with various RL Branches &amp; DSA/Channels for business.</li><li>Responsible for monitoring industry trends, Competition initiatives and ensuring that we are always ahead of Competition</li><li>Responsible for adoption drive for all digital initiatives</li><li>Maintain Co-ordial relationships with internal stakeholder and external agencies to generate leads for New to bank Clients.</li><li>Ability to source High Value Business Banking Account</li></ul> Job Requirement <ul><li>Preferably MBA/ CA </li><li>Experience: 2-3 years experience in the local market preferably some background in Credit &amp; Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate &amp; fees.</li><li>Strong oral and written Communication</li><li>Relationship Management Skill </li><li>Good influencing skills </li><li>Job Knowledge- The candidate would need to handle Sales for a gamut of products like BL, FCCR, OD etc.</li></ul> <h4>Experience Level</h4>Mid Level

Assistant Relationship Manager

Credit Manager-Affordable Housing Finance-Credit<ol><li>Credit Assessment,</li><li>Risk Management,</li><li>Loan Approval Process:</li></ol><ul><li>Evaluate loan applications and creditworthiness of applicants based on financial data and other relevant factors.</li><li>Perform detailed analysis of financial statements, bank statements, and credit reports.</li><li>Assess repayment capacity and recommend appropriate loan structures.</li><li>Identify, analyze, and mitigate potential credit risks.</li><li>Ensure compliance with internal credit policies and regulatory guidelines.</li><li>Conduct periodic portfolio reviews to identify early warning signals.</li><li>Coordinate with sales and operations teams for smooth processing of loan applications.</li><li>Approve or recommend loans within delegated authority limits.</li><li>Liaise with legal and technical team for finalization. </li></ul> <h4>Experience Level</h4>Mid Level

Credit Manager

Acquisition Manager-Business Banking-RL SALES-SalesAcquisition Manager-RL SALES-Sales JOB DESCRIPTIONJob Role: • Enhancement of Deposit pool from Customers • Establishing standards and delivery of service • Sale of non-deposit products. Cross selling targets progressively • Sale of MF and Insurance products • Fee Income • Branch Administration • Regulatory Compliance • Manage productivity and overall morale of branch team members • Overall responsible for break-even and P&amp;L of branch   Job Requirements: • Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities • Must have had Sales experience and exposure, preferably of Liabilities products • Qualifications- MBA / CA/ CAIB • Good Leadership skills (though more tactical than strategic) • Thinker: Doer – 40:60 • In-depth understanding of financial instruments, markets and macro micro economic processes • Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” • Liaising with product management team, marketing and other centers &amp; verticals for new product development, service enhancements and sales initiatives. <h4>Experience Level</h4>Mid Level

Area Sales Manager-HOUSING FINANCE-SalesArea Sales Manager - HF - Housing Finance-SalesJOB DESCRIPTIONJob Role:<ul><li>To lead a team of relationship managers.</li><li>Manage, develop and enhance deepening of the relationship with Channels (Branch, DSA, Builder)</li><li>Responsible for achieving team targets and sales volume.</li><li>Ensuring Teams Productivity along with Location Productivity</li><li>Responsible for Location NPS</li><li>Managing HNI Clients and responsible for deepening of the relationship with them</li><li>Responsible for cross sell of CASA and TPP.</li></ul>Job Requirements:<ul><li>Should have good interpersonal skills.</li><li>Ability to manage, motivate and lead team.</li><li>Should possess relationship building skills.</li></ul>Job Specifications:<ul><li>Should have minimum work experience of 8-10 years.</li><li>Expertise in banking products specially Assets.</li></ul> <h4>Experience Level</h4>Mid Level

Area Sales Manager

Relationship Manager-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Retail SalesWe are seeking a dynamic and results-driven Relationship Manager to lead retail sales initiatives in the AGRI-FIN and Tractor Loans segment. The ideal candidate will have a strong background in banking, particularly in retail liabilities, and a proven track record in sales and customer relationship management. This role involves enhancing the deposit pool, cross-selling financial products, and ensuring regulatory compliance while driving branch profitability and team productivity.
Sales &amp; Business Development Enhance the deposit pool from existing and new customers. Drive sales of non-deposit products including Mutual Funds and Insurance. Achieve cross-selling targets progressively across product categories. Generate fee income through strategic product placement. Customer Relationship Management Deliver high standards of customer service and ensure customer satisfaction. Liaise with internal teams to ensure seamless customer service and delight. Act as a key point of contact for high-value clients in the AGRI-FIN and Tractor Loans segment. Branch Operations &amp; Compliance Oversee branch administration and ensure adherence to regulatory compliance. Manage overall productivity and morale of branch team members. Ensure the branch meets its break-even targets and contributes positively to the P&amp;L. Strategic Collaboration Work closely with product management, marketing, and other verticals for new product development and service enhancements. Contribute to sales initiatives and tactical planning. Leadership &amp; Team Management Demonstrate strong leadership skills with a tactical focus. Balance strategic thinking with execution (Thinker:Doer ratio of 40:60). Foster a collaborative and performance-driven team culture.<h4>Experience Level</h4>Mid Level

Sky Phygital - Relationship Manager-Sky Channel-PhygitalAs a Relationship Officer – Customer Engagement, you will be responsible for acquiring and managing high-net-worth individuals (HNIs) within the bank’s Priority Banking segment. This role focuses on deepening customer relationships, enhancing engagement, and driving cross-sell opportunities across the bank’s product suite. You will be expected to source new customers through lead generation models and field support, while ensuring a high standard of customer service and adherence to bank policies. The role also involves coordinating with product managers and group companies to deliver a seamless banking experience, conducting sales initiatives, and maintaining detailed relationship records. This position is ideal for professionals with a strong sales orientation, excellent communication skills, and a passion for building long-term client relationships in a dynamic banking environment.
Acquire and expand relationships with High Net Worth (HNI) customers by sourcing Category A Priority clients. Generate new customer leads through structured lead generation models and external field support. Ensure high levels of customer service and strict adherence to bank policies and compliance norms. Cross-sell a wide range of bank products to existing customers to deepen wallet share. Educate clients on new products and enhancements to strengthen the banking relationship. Plan and execute special sales initiatives and client engagement activities in collaboration with Product Managers. Coordinate with group companies to offer integrated financial solutions across product lines. Maintain comprehensive relationship records for all assigned customer accounts. Ensure timely resolution of customer queries and maintain consistent client contact. Act as a role model within the organization by demonstrating professionalism and teamwork.<h4>Experience Level</h4>Mid Level

Tech Product Manager 1-Digital Banking Kotak 811-Regional SalesTechnical Product Manager What we need  [Must have] Collaborative experience across a wide range of organizational functions like Product, Marketing, Design, Dev, QA, BA, Info-sec, Finance, Legal and compliance etc.  [Must have] Ability to break down complex problems into byte sized requirements  [Must have] Experience in offering Functional Solutions for Business problems and thus drafting Functional requirements which are clear and concise  [Must have] Should be experienced in creating and understanding UML, Flow charts, Sequence diagrams, Network diagrams, Infrastructure/Architecture diagrams, wire-frames &amp; Algorithms  [Must have] Should be well-versed with Technologies like Web Application, Mobile App, Rest and SOAP APIs, Databases like MySQL, Postgresql, etc. and basic Programming concepts.   [Must have] Persistence and perseverance in communication with respect to reported Issues, Bugs, dependencies and stakeholder management  [Must have] Experience with working in a process based environment [Good to have] Financial and Banking Terminologies, Payments and Settlements, Debit Cards life-cycle, KYC using Aadhaar etc.  [Good to have] Hands on with programming languages like Python, JS and SQL  [Good to have] Knowledge of different tools like Sentry, Kibana, Sumologic, Postman, Oracle SQL, draw.io/Visio/any other drawing tools etc. What you would do  Managing new requirements and defect triaging for existing applications with minimal handholding  Collaborate with Business and Product teams to gather requirements and translate them into functional and non-functional requirements  Collaborate with Dev and QA teams to implement these requirements and test them in UAT  Support the Product team, QA Teams to perform UAT testing and subsequently release to Production  Stakeholder management and vendor management Keywords Functional Requirements End-to-End Functional support for Applications Digital Product Management Technical Business Analyst<h4>Experience Level</h4>Mid Level

Product Manager

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Kotak Mahindra Bank Jobs - 1681 Verified Vacancies

Senior HR Manager

Senior Product Manager

Relationship Officer

Relationship Manager

Client Servicing

Branch Relationship Manager

Acquisition Manager

Assistant Relationship Manager

Credit Manager

Acquisition Manager

Area Sales Manager

Relationship Manager

Relationship Manager

Product Manager