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<p>Relationship Manager-Agri-Fin-Dealer Funding(DF) -Sales</p><p> </p><p>Role- Relationship Manager</p><p>Job Description :</p><p>Job Profile : <br/>ü Candidate should be Self-motivated with High energy Level, Fast and Positive learning attitude and strong team player. Should have excellent communication skill, including Hindi and Local language along with English. Should have the good inter personal skills and polite attitude to handle customers. Should have excellent people Management skills so that he can coordinate between different department / Branches / customers well. Must be Techno Savvy and should be well versed with latest computer skills. Should work with Mantra of “Speed, Scale and Skill”. <br/>ü Able to source Working capital Loan facilities to Agri Related Industries and Food Processing and Agro Processing Industries and Other Manufacturing Industry in MSME Segment and responsible for overall Quality Business along with size of business. Must have basic knowledge of working capital finance along with understanding of reading balance sheet and P &amp; L. Candidate also having good knowledge about properties / legal will have edge over others since it is a Mortgage Business and loans are secured by properties. Candidate with Knowledge of local area, strong networking and negotiation skill will have edge over others. <br/>ü Sourcing of New Customers and ensure month on month disbursement having ticket size from Rs. 2 crore to Rs. 25 crore. Each RM is expected to do minimum 3  New Cases per month. He is expected to meet and appoint New CAs / Financial Consultants, DMAs, Kotak Bank Branch and source business on daily basis, he has to meet at-leats 2 New Leads every working day. <br/>ü Candidate should have excellent follow-up Management skills. Ensure that Customer requirements and complaints are serviced at the local level with speed and quality. <br/>ü Collaborate  with trade finance ,CMS, operation, treasury , legal and branch banking team for seamless customer service   <br/>ü Closely work with credit team for managing client expectation and effective risk management <br/>ü Candidate should be willing to run extensively for sourcing the business as the profile is 80% of Filed Job and 20% of Office job. Must have Own Vehicle with valid driving license.  <br/>Job Requirements : <br/>ü Post Graduate Diploma  / Post Graduate in Banking and Finance / And (Major  / Minor) Marketing and Finance  will have edge over others <br/>ü Strong oral and written Communication <br/>ü Relationship Management Skill <br/>l ü HDFC BBG RM of grade E2 and E3 are preferable. </p><h4>Experience Level</h4>Mid Level

Relationship Manager

<p>Territory Sales Manager-Vishwas-Sales</p><p>As a Territory Sales Manager, you will play a crucial role in driving the sales performance of the Vishwas-Sales department. Your primary responsibility will be to develop and execute sales strategies that align with the company's goals and objectives. This role requires strong leadership skills, as you will be managing and motivating a team of sales professionals to achieve optimal results. You will also be responsible for identifying new business opportunities, building and maintaining client relationships, and ensuring a high level of customer satisfaction.</p><ul><li>Lead and manage a team of sales professionals, providing guidance and support to achieve sales targets.</li><li>Develop and implement effective sales strategies to drive business growth and market penetration.</li><li>Identify new business opportunities and potential clients through market research and analysis.</li><li>Build and maintain strong relationships with existing clients, ensuring their satisfaction and loyalty.</li><li>Conduct regular performance reviews and provide feedback to the sales team, fostering a culture of continuous improvement.</li><li>Stay updated with industry trends and competitor activities, and adapt sales strategies accordingly.</li><li>Collaborate with other departments, such as marketing and operations, to align sales efforts and ensure a seamless customer experience.</li><li>Monitor and analyze sales data, identifying areas for improvement and implementing necessary actions.</li><li>Ensure compliance with company policies and procedures, as well as regulatory requirements.</li><li>Represent the company at industry events, conferences, and client meetings, promoting the brand and building a positive reputation.</li></ul><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li><li>Minimum 5 years of experience in a sales management role, preferably in the banking or financial services industry.</li><li>Proven track record of successful sales leadership and achieving sales targets.</li><li>Excellent communication and interpersonal skills, with the ability to build strong relationships.</li><li>Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.</li><li>Proficiency in using sales management tools and CRM systems.</li><li>Ability to work independently and manage multiple priorities effectively.</li><li>Strong organizational skills and attention to detail.</li><li>Willingness to travel as required for business development and client meetings.</li><li>Flexibility and adaptability to changing market conditions and business needs.</li></ul><h4>Experience Level</h4>Mid Level

Territory Sales Manager

<p>Acquisition Manager-Sales-Sales</p>The Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.
Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
Generate leads through market activities, referrals, and cold calling.
Ensure proper documentation and adherence to KYC norms as per company guidelines.
Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
Maintain strong relationships with channel partners and ensure consistent business flow.
Track and update the status of loan applications to customers and partners.
Achieve monthly and quarterly sales targets as assigned.
Provide excellent customer service and resolve queries promptly.<h4>Experience Level</h4>Mid Level

Acquisition Manager

<p>Sales Manager-Loan Against Shares-Regional sales</p><p><strong><u>Responsibilities</u></strong></p><ul><li>Relationship management with Branch Banking, Privy and Wealth across different levels from top management to middle management</li><li>Evolve and operationalise sales plan to achieve volume , SOH and market share. </li><li>Manage existing portfolio and Ensuring customer retention. </li><li>Ensuring unilateral growth by adding new customers. </li><li>Training and Development of the Branch, Privy ,Wealth and external channels. </li><li>End to end processing of the case and updating the status of the same to the customers &amp; sourcing channels too</li><li>Recruiting and provide training to D0.</li><li>Develop relationship and liaise with Internal cross functional stakeholders for business like Credit, Legal, Technical, RCU &amp; Operations.</li><li>Ensure compliance to bank’s audits, statutory and regulatory requirement.</li></ul><h4>Experience Level</h4>Mid Level

Sales Manager

<p>Relationship Manager-Mid Market-Sales</p><p><span><span>RM in Mid-Market business will be given a small portfolio of existing clients to handle. Majority emphasis is on New Client Acquisition and thus growing the portfolio at a fast pace. RM is also expected to sell Trade, Forex, CMS solutions to clients and cross sell Salary Accounts, Privy and Wealth Banking solutions.</span></span></p><ul><li><p><span>Acquisition of NTB clients – Asset &amp; Liability </span></p></li><li><p><span>Manage existing portfolio, and grow SOH and CASA book</span></p></li><li><p><span>Generate Fee Income &amp; be responsible for account profitability and ensuring minimal delinquency</span></p></li><li><p><span>Revenue delivery across products, ensure compliance to bank’s audits, statutory and regulatory requirements, </span></p></li><li><p><span>Develop Relationships and liaise with product and operations teams to provide customers experience of high standards.</span></p></li></ul><ul><li><p><span>CA/ MBA in finance/Marketing </span></p></li><li><p><span>3-6 Years of relevant banking experience </span></p></li></ul><h4>Experience Level</h4>Mid Level

<p>Relationship Manager-Vishwas-Sales</p><ul><li>Products include Vishwas HL and LAP</li><li>Handle team of executives to achieve business targets (Volume, Cross-sell, Insurance etc.).</li><li>Manage, develop and enhance deepening of the relationship with Channels (Kotak Branches, DSA, Builder)</li><li>Responsible for achieving team targets and sales volume.</li><li>Ensuring team productivity along with location productivity</li><li>Ensure customer satisfaction as measured trough NPS metrics</li><li>Effective management of working relationships (e.g. Credit, Operations, Legal, Technical etc.) to drive business outcomes</li><li>Responsible for cross sell of CASA and TPP.</li><li>Administer and ensure compliance to all business practices.</li></ul><p><strong><u>Person Requirements</u></strong></p><p> </p><ul><li>Professionals with minimum 1-2years of experience.</li><li>Good interpersonal and relationship building skills.</li><li>Influencing skills for driving business with both internal and external channel partners</li><li>Knowledge of secured banking products is preferred</li></ul><h4>Experience Level</h4>Mid Level

<p>Senior Data Engineer-Digital Banking Kotak 811-Regional Sales</p><p>This is an Internal document.<br/>Job Title: Senior Data Engineer<br/>Job Description<br/>As a Senior Data Engineer, you will play a key role in designing and implementing data solutions @Kotak811.<br/>● You will be responsible for leading data engineering projects, mentoring junior team members, and collaborating with cross-functional teams to deliver high-quality and scalable data infrastructure.<br/>● Your expertise in data architecture, performance optimization, and data integration will be instrumental in driving the success of our data initiatives.<br/>Responsibilities<br/>1. Data Architecture and Design:<br/>a. Design and develop scalable, high-performance data architecture and data models.<br/>b. Collaborate with data scientists, architects, and business stakeholders to understand data requirements and design optimal data solutions.<br/>c. Evaluate and select appropriate technologies, tools, and frameworks for data engineering projects.<br/>d. Define and enforce data engineering best practices, standards, and guidelines.<br/>2. Data Pipeline Development &amp; Maintenance:<br/>a. Develop and maintain robust and scalable data pipelines for data ingestion, transformation, and loading for real-time and batch-use-cases<br/>b. Implement ETL processes to integrate data from various sources into data storage systems.<br/>c. Optimise data pipelines for performance, scalability, and reliability.<br/>i. Identify and resolve performance bottlenecks in data pipelines and analytical systems.<br/>ii. Monitor and analyse system performance metrics, identifying areas for improvement and implementing solutions.<br/>iii. Optimise database performance, including query tuning, indexing, and partitioning strategies.<br/>d. Implement real-time and batch data processing solutions.<br/>3. Data Quality and Governance:<br/>a. Implement data quality frameworks and processes to ensure high data integrity and consistency.<br/>b. Design and enforce data management policies and standards.<br/>c. Develop and maintain documentation, data dictionaries, and metadata repositories.<br/>d. Conduct data profiling and analysis to identify data quality issues and implement remediation strategies.<br/>This is an Internal document.<br/>4. ML Models Deployment &amp; Management (is a plus)<br/>a. Responsible for designing, developing, and maintaining the infrastructure and processes necessary for deploying and managing machine learning models in production environments<br/>b. Implement model deployment strategies, including containerization and orchestration using tools like Docker and Kubernetes.<br/>c. Optimise model performance and latency for real-time inference in consumer applications.<br/>d. Collaborate with DevOps teams to implement continuous integration and continuous deployment (CI/CD) processes for model deployment.<br/>e. Monitor and troubleshoot deployed models, proactively identifying and resolving performance or data-related issues.<br/>f. Implement monitoring and logging solutions to track model performance, data drift, and system health.<br/>5. Team Leadership and Mentorship:<br/>a. Lead data engineering projects, providing technical guidance and expertise to team members.<br/>i. Conduct code reviews and ensure adherence to coding standards and best practices.<br/>b. Mentor and coach junior data engineers, fostering their professional growth and development.<br/>c. Collaborate with cross-functional teams, including data scientists, software engineers, and business analysts, to drive successful project outcomes.<br/>d. Stay abreast of emerging technologies, trends, and best practices in data engineering and share knowledge within the team.<br/>i. Participate in the evaluation and selection of data engineering tools and technologies.<br/>Qualifications:<br/>1. 3-5 years’ experience with Bachelor's Degree in Computer Science, Engineering, Technology or related field required<br/>2. Good understanding of streaming technologies like Kafka, Spark Streaming.<br/>3. Experience with Enterprise Business Intelligence Platform/Data platform sizing, tuning, optimization and system landscape integration in large-scale, enterprise deployments.<br/>4. Proficiency in one of the programming language preferably Java, Scala or Python<br/>5. Good knowledge of Agile, SDLC/CICD practices and tools<br/>6. Must have proven experience with Hadoop, Mapreduce, Hive, Spark, Scala programming. Must have in-depth knowledge of performance tuning/optimizing data processing jobs, debugging time consuming jobs.<br/>7. Proven experience in development of conceptual, logical, and physical data models for Hadoop, relational, EDW (enterprise data warehouse) and OLAP database solutions.<br/>8. Good understanding of distributed systems<br/>9. Experience working extensively in multi-petabyte DW environment<br/>10. Experience in engineering large-scale systems in a product environment<br/>Commented [1]: @anshulpahwa25@gmail.com - Going too far here ?<br/>_Assigned to Anshul Pahwa_</p><h4>Experience Level</h4>Senior Level

Data Engineer

<p>Relationship Manager-SARAL LOANS-Marketing Branches Operations</p>We are looking for a customer-focused and sales-driven Relationship Manager to manage and grow the Commercial Vehicle (CV) business under the Saral Auto (SA) segment. The role involves handling customer service requests, selling liability and investment products, and enhancing customer relationships through cross-selling and referrals. The ideal candidate should have a blend of service and sales orientation with experience in financial services or banking.
Handle customer service tasks including account opening, DMAT services, and grievance resolution.
Educate customers on product features and assist with service requests like cheque book issuance.
Achieve sales targets for bank and investment products through cross-selling and referrals.
Enhance customer value by offering relevant financial solutions beyond their stated needs.
Support relationship managers handling HNI clients and ensure low attrition rates.
Maintain a balance between service excellence and sales performance.<h4>Experience Level</h4>Mid Level

<p>Manager-Support-Digital Banking Kotak 811-Regional Sales</p>As the Manager-Support, you will be responsible for overseeing and guiding a team of support professionals, ensuring a seamless and exceptional customer experience. Your role is crucial in maintaining and enhancing the bank's reputation and digital presence. You will work closely with the regional sales team to align support strategies with sales goals, ensuring a cohesive and effective approach.
<ul><li> Lead and manage a team of support professionals, providing guidance and support.</li><li> Ensure efficient and effective customer support, resolving queries and issues promptly.</li><li> Collaborate with the regional sales team to align support strategies with sales objectives.</li><li> Monitor and analyze customer feedback and support data to identify trends and areas for improvement.</li><li> Implement and oversee support processes and procedures, ensuring compliance with bank standards.</li><li> Train and develop team members, fostering a culture of continuous learning and improvement.</li><li> Handle complex customer escalations and provide timely resolutions.</li><li> Stay updated with digital banking trends and technologies, and incorporate them into support strategies.</li><li> Build and maintain strong relationships with internal stakeholders and clients.</li><li> Ensure a positive and professional brand image through excellent customer support.</li></ul><ul><li> A bachelor's degree in Business Administration, Finance, or a related field is preferred.</li><li> Minimum 5 years of experience in a customer support or management role, preferably in the banking industry.</li><li> Strong leadership and team management skills, with the ability to motivate and inspire.</li><li> Excellent communication and interpersonal skills, with a customer-centric approach.</li><li> Analytical mindset with the ability to interpret data and make informed decisions.</li><li> Proficiency in using customer relationship management (CRM) systems and tools.</li><li> Familiarity with digital banking platforms and technologies is an advantage.</li><li> Ability to work independently and manage multiple priorities effectively.</li><li> Strong problem-solving and conflict resolution skills.</li><li> Willingness to stay updated with industry trends and best practices.</li></ul><h4>Experience Level</h4>Mid Level

ATM Operations Manager

<p>Area Sales Manager - LAP-HF LOAN AGAINST PROPERTY (LAP)-Sales</p><p>KMBL – <strong>Area Sales Manager – Loan Against Property </strong>|</p><p>Grade: <strong>M5/M6</strong> | Location: Kerala (158192)</p>

 •ASM will be responsible for managing entire Kerala business.


 •Evolve &amp; operationalize sales plan to achieve volume, SoH and market share targets.


 •Monitoring market &amp; competition, identifying &amp; quantifying new markets/channels for growth.  


 •Channel Management : Assessment ,appointment and performance management of distributors to drive growth in volumes and SoH.


 •Provide an environment full of energy, excitement, fairness &amp; opportunities to team members to help them grow and develop, in line with the Kotak DNA.


 •Maintain high caliber customer service – own the NPS for the region.


 •Ensure timely execution &amp; disposal of quality proposals by down the lines Relationship mangers/ Location Sales Managers.


 •Drive functional synergies amongst various functions of Business, Credit , Technical, Legal, Ops &amp; Collections.


 •Performance Review : Conduct weekly/monthly/quarterly review of individual / Cluster performance and take corrective actions


 •Marketing Initiatives : Develop and implement effective marketing activities to improve revenue by enhancing customer experience/retention.


 •Minimum 10-12 years of experience in Sales management.


 •Experience in Mortgage preferred


 •Assertive and passionate individual with a natural flair for sales/Business.


 •High drive for results, strong work ethic, relationship management and negotiation skills.


 •Spent twelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division function role.


 •Applications can be made for roles in same level or one level above.


  


  

<p>If you wish to apply for this job position, please apply on HRMS portal</p><h4>Experience Level</h4>Senior Level

Area Sales Manager

<p>Sales Manager-Personal Loan-Sales</p>As a Sales Manager, you will play a crucial role in achieving our sales targets and expanding our personal loan business. You will be responsible for developing and implementing effective sales strategies, leading and mentoring a high-performing sales team, and building strong relationships with clients. Your expertise and leadership will contribute to the overall success of our personal loan sales department.
<ul><li> Lead and manage a team of sales professionals, providing guidance and support to drive sales performance.</li><li> Develop and execute sales strategies to achieve personal loan sales targets.</li><li> Conduct regular performance reviews and provide feedback to team members for their development.</li><li> Identify new business opportunities and explore potential partnerships to expand our client base.</li><li> Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.</li><li> Stay updated on market trends, competitor activities, and industry best practices to enhance our sales approach.</li><li> Collaborate with other departments to ensure a seamless customer experience and cross-selling opportunities.</li><li> Analyze sales data and prepare reports to identify areas for improvement and make data-driven decisions.</li><li> Ensure compliance with all regulatory and internal policies related to personal loan sales.</li><li> Mentor and train team members to enhance their sales skills and knowledge.</li></ul><ul><li> A bachelor's degree in business, sales, or a related field is preferred.</li><li> Minimum 5 years of experience in sales management, with a successful track record in personal loan sales.</li><li> Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team.</li><li> Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.</li><li> Proven ability to build and maintain client relationships, with a focus on customer satisfaction.</li><li> Proficiency in using sales management tools and CRM systems.</li><li> Excellent communication and presentation skills, both written and verbal.</li><li> Ability to work independently and manage multiple priorities effectively.</li><li> Strong organizational and time management skills.</li><li> Willingness to stay updated on industry trends and best practices.</li></ul><h4>Experience Level</h4>Mid Level

<p>CEC Officer - Inbound - Credit Card-Customer Experience Center-Contact Centre Inbound</p><ul><li>Graduate</li><li>Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage</li><li>Excellent communication skills – Verbal &amp; Written</li><li>Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays</li><li>Flexible to get scattered 8 Week Offs in a month with 9hours shift</li><li>Good listening skills and strong communication abilities.</li><li>Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude &amp; works with integrity</li><li>Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers &amp; customers</li></ul><h4>Experience Level</h4>Entry Level

Call Center Agent

<p>Acquisition Relationship Manager-SME-Sales</p>The Acquisition Relationship Manager (ARM) in the SME business is responsible for acquiring new clients in the Small &amp; Medium Enterprises segment, targeting businesses with turnover between ₹50 to ₹500 crores. As part of the fastest-growing vertical within Wholesale Banking at Kotak, the ARM plays a critical role in expanding the bank’s footprint, offering tailored banking solutions, and ensuring a seamless onboarding experience for new clients. The role demands strong financial acumen, relationship-building skills, and the ability to collaborate across internal teams to deliver comprehensive banking solutions.
1. New Client Acquisition
Acquire New-To-Bank (NTB) SME clients by offering customized banking solutions including asset-based products (funded and non-funded), transaction banking, trade finance, and treasury (FX).
Generate leads through internal channels, open market sourcing, DSAs, and strategic partnerships (SFG deals).
Conduct thorough business and financial analysis to identify suitable banking opportunities.
2. Credit Appraisal &amp; Onboarding
Engage with credit, risk, legal, technical, and CAD teams to ensure smooth and timely onboarding of clients.
Prepare and present credit proposals with detailed financial analysis and risk assessment.
Ensure closure of documentation deferrals and compliance with audit and statutory requirements.
3. Relationship Management &amp; Transition
Ensure a pleasant onboarding experience for NTB clients and facilitate a smooth handover to the portfolio management team.
Act as a trusted advisor during the initial engagement phase, addressing client queries and aligning solutions with business needs.
4. Cross-Selling &amp; Revenue Generation
Identify and execute cross-sell opportunities across Kotak’s franchise including Trade, CMS, FX, KLI (Kotak Life Insurance), and KGI (Kotak General Insurance).
Drive fee income through trade finance, CMS, and FX solutions.
5. Performance Metrics &amp; Reporting
Deliver on key performance indicators including NTB value, count, portfolio funding (PF), and FX income.
Track and report lead generation, conversion rates, and onboarding timelines.
Maintain high standards of portfolio hygiene and compliance.<h4>Experience Level</h4>Mid Level

Branch Relationship Manager

<p>Credit Manager-Business Loans-Credit</p>As the Credit Manager, you will be responsible for overseeing the credit operations and strategies for business loans. Your role is crucial in ensuring the bank's financial health and growth by managing risks and maximizing returns. You will lead a team of credit analysts and underwriters, providing guidance and expertise to ensure efficient and effective credit processes.
<ul><li>Lead and manage the Business Loans-Credit department, setting strategic directions and goals.</li><li>Oversee the credit approval process for business loan applications, ensuring compliance with policies and regulations.</li><li>Analyze and assess credit risks associated with business loan portfolios, implementing risk mitigation strategies.</li><li>Develop and maintain strong relationships with key stakeholders, including business clients and internal teams.</li><li>Monitor and analyze market trends and competitor activities to identify opportunities and potential risks.</li><li>Ensure compliance with legal and regulatory requirements, maintaining a strong internal control environment.</li><li>Provide expert guidance and mentorship to the credit team, fostering a culture of continuous improvement.</li><li>Collaborate with other departments, such as marketing and operations, to align credit strategies with overall business objectives.</li><li>Prepare and present periodic reports to senior management, providing insights and recommendations for credit-related decisions.</li></ul><ul><li>A bachelor's degree in finance, business administration, or a related field is required, with a preference for advanced degrees or professional certifications.</li><li>Minimum 10 years of experience in credit management, with a strong background in business lending.</li><li>Proven leadership and management skills, with the ability to motivate and develop a high-performing team.</li><li>Excellent analytical and problem-solving abilities, with a strong understanding of credit risk assessment and management.</li><li>Strong communication and interpersonal skills, with the ability to build and maintain relationships at all levels.</li><li>Proficiency in using credit analysis tools and software, as well as MS Office applications.</li><li>A results-driven and proactive approach, with a track record of achieving credit-related targets and goals.</li><li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li><li>Strong ethical standards and a commitment to maintaining the highest level of integrity and confidentiality.</li></ul><h4>Experience Level</h4>Senior Level

Credit Manager

<p>Premier Acquisition Manager-Business Banking-Sales-Sales</p><p>The Premier Acquisition Manager – Business Banking is responsible for acquiring and managing high-value Current Account (CA) customers and driving business banking product penetration. The role involves sourcing new-to-bank customers, building family banking relationships, and generating revenue through cross-sell and third-party products. The candidate should have strong customer orientation, high energy levels, and prior experience in sourcing and managing business banking clients.</p>
Achieve business objectives for Retail Liabilities Sales at the branch level, focusing on value, volume, and channel productivity. Source and onboard high-value Current Account customers and their family banking relationships. Drive revenue through cross-selling of third-party products such as insurance and investment solutions. Promote and penetrate business banking products like CMS, POS, and Beat services to CA customers. Acquire new customers through personal efforts and acquisition channels. Coordinate with internal teams including credit, legal, operations, and product to ensure smooth onboarding and servicing. Maintain strong relationships with customers to ensure long-term engagement and satisfaction.<h4>Experience Level</h4>Mid Level

<p>Relationship Manager-Two Wheeler Finance-Sales</p><p>As a Relationship Manager, you will be the face of our company, representing Kotak Mahindra Prime Ltd in the market. Your primary focus will be on developing and nurturing relationships with customers, understanding their financial needs, and offering tailored two-wheeler finance solutions. You will be responsible for driving sales and ensuring customer satisfaction throughout the finance process.</p><ul><li>Build and maintain strong relationships with customers, understanding their financial goals and requirements.</li><li>Offer personalized two-wheeler finance solutions, providing expert advice and guidance.</li><li>Process and approve finance applications efficiently, ensuring a smooth and timely experience for customers.</li><li>Stay updated with market trends and competitor offerings to provide competitive finance options.</li><li>Collaborate with the sales team to identify potential leads and convert them into successful finance applications.</li><li>Maintain accurate records and documentation for all finance transactions.</li><li>Address customer inquiries and concerns promptly, providing excellent customer service.</li><li>Conduct market research and analyze customer feedback to improve finance products and services.</li><li>Attend industry events and network with potential clients to expand our customer base.</li><li>Ensure compliance with all regulatory and legal requirements in finance operations.</li></ul><ul><li>A bachelor's degree in finance, business administration, or a related field is preferred.</li><li>Minimum 2 years of experience in relationship management or sales, preferably in the finance industry.</li><li>Strong knowledge of two-wheeler finance products and the ability to explain complex financial concepts.</li><li>Excellent communication and interpersonal skills, with a customer-centric approach.</li><li>Ability to build rapport and establish long-term relationships with customers.</li><li>Proficiency in using CRM systems and MS Office applications.</li><li>Analytical skills to interpret data and make informed decisions.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work independently and manage a high volume of customer interactions.</li><li>A self-motivated and results-driven mindset, with a passion for sales and customer satisfaction.</li></ul><h4>Experience Level</h4>Mid Level

<p>Relationship Manager-Housing Finance-Sales</p><p>We are seeking a driven and experienced Relationship Manager to manage and grow the DSA (Direct Selling Agent) or branch channel for mortgage products. This is an individual contributor role focused on driving sales, ensuring compliance, and managing end-to-end case processing. The ideal candidate will have a strong background in mortgage sales, excellent communication skills, and the ability to build and manage rela+P33:P35tionships with DSAs and internal stakeholders.</p>
Manage sales and distribution of mortgage products through DSAs. Empanel new DSAs from the market and drive business growth through them. Train and develop DST (Direct Sales Team) and DSA partners to ensure productivity and compliance. Ensure adherence to KYC and documentation norms as per company guidelines. Ensure timely and accurate closure of disbursement documentation. Liaise with internal departments including Credit, Legal, Technical, RCU, and Operations for smooth case processing. Handle end-to-end processing of customer applications and keep customers and channel partners updated on status. Ensure high levels of customer service and satisfaction throughout the loan lifecycle.<h4>Experience Level</h4>Mid Level

<p>Relationship Manager-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Marketing Branches Operations</p>We are seeking a high-energy and self-motivated Relationship Manager – Agri-Finance to drive business in the Tractor Loans and Retail segment. The role involves sourcing working capital loans for Agri-related industries, food processing units, and MSMEs, while ensuring quality portfolio growth and customer satisfaction. The ideal candidate should possess strong interpersonal skills, financial acumen, and a deep understanding of local markets and customer needs. This is a field-intensive role (80% field, 20% office) requiring strong networking, negotiation, and follow-up capabilities. Candidates must be tech-savvy and committed to delivering results with speed, scale, and skill.
Source working capital loans for Agri-related, food processing, and MSME industries
Ensure monthly disbursements with ticket sizes ranging from ₹2 crore to ₹25 crore
Achieve a minimum of 3 new cases per month and meet at least 2 new leads daily
Build and manage relationships with CAs, financial consultants, DMAs, and Kotak Bank branches
Collaborate with internal teams (credit, trade finance, CMS, treasury, legal, operations) for seamless service delivery
Maintain strong follow-up and ensure timely resolution of customer requirements and complaints
Understand and evaluate financial documents including balance sheets and P&amp;L statements
Leverage knowledge of property/legal aspects for mortgage-based lending
Maintain accurate documentation and reporting of business activities
Operate with the mantra of “Speed, Scale, and Skill” in all business efforts<h4>Experience Level</h4>Mid Level

Deputy Manager Finance

<p>Premier Acquisition Manager-Business Banking-Sales-Sales</p>The Premier Acquisition Manager – Business Banking is responsible for acquiring and managing high-value Current Account (CA) customers and driving business banking product penetration. The role involves sourcing new-to-bank customers, building family banking relationships, and generating revenue through cross-sell and third-party products. The candidate should have strong customer orientation, high energy levels, and prior experience in sourcing and managing business banking clients.
Achieve business objectives for Retail Liabilities Sales at the branch level, focusing on value, volume, and channel productivity.
Source and onboard high-value Current Account customers and their family banking relationships.
Drive revenue through cross-selling of third-party products such as insurance and investment solutions.
Promote and penetrate business banking products like CMS, POS, and Beat services to CA customers.
Acquire new customers through personal efforts and acquisition channels.
Coordinate with internal teams including credit, legal, operations, and product to ensure smooth onboarding and servicing.
Maintain strong relationships with customers to ensure long-term engagement and satisfaction.<h4>Experience Level</h4>Mid Level

<p>Business Relationship Manager - SBE-Small Business Enterprise-Sales</p>• To understand clients business &amp; provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. • Work closely with Branch Banking teams for new customer addition. • To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship &amp; Group companies. • To build relationships with key persons (CFOs/ promoters) in the target segments &amp; build client trust &amp; confidence. • Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. • To be alert on competitive elements in the target segments (viz. other banks etc.) &amp; Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. • Improve efficiency by monitoring &amp; overseeing continuous improvement of processes constantly have a rapport with the operating units to customize and develop solutions
Understand client businesses and provide appropriate working capital solutions across fund/non-fund based products.
Collaborate with branch banking teams for new customer acquisition.
Cross-sell products such as Current Accounts, Term Deposits, Transaction Banking, and Trade Finance to primary and group companies.
Build and maintain relationships with key client stakeholders (CFOs, promoters).
Increase book size and profitability of the assigned portfolio.
Analyze client business models, trade activities, and cash flows to identify growth opportunities.
Monitor competitive landscape and enhance Kotak’s brand presence in target segments.
Ensure high-quality client service and timely resolution of queries.
Drive process improvements and coordinate with operating units to develop customized solutions.<h4>Experience Level</h4>Mid Level

Assistant Relationship Manager

<p>Platinum Banker-Household-Outbound-Branch Banking-Relationship Management</p>We are seeking a dynamic and experienced Platinum Banker to manage and grow relationships with High Net Worth (HNW) clients. The role involves deepening existing relationships and acquiring new ones by offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have strong knowledge of trade finance, commercial lending, and investment products, along with a passion for delivering exceptional customer service. This is a high-impact role that requires strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams to deliver a seamless banking experience.
<ol><li>Acquire and expand relationships with High Net Worth individuals for both liabilities and commercial assets.</li><li>Deliver superior customer service while ensuring adherence to bank policies and compliance standards.</li><li>Cross-sell a wide range of banking products and services to deepen client relationships.</li><li>Educate clients about new products and enhancements to maximize engagement.</li><li>Organize and lead targeted sales initiatives and client engagement events.</li><li>Collaborate with other group companies to offer integrated financial solutions.</li><li>Maintain comprehensive records of client interactions and relationship history.</li><li>Monitor and resolve customer complaints and queries with a focus on quick turnaround and satisfaction.</li></ol><h4>Experience Level</h4>Mid Level

<p>Product Manager-WBG HO / IPO / CIP-SME Platform</p>Business Unit

<p>Channel Team(Digital)– Wholesale Banking</p><p> </p><p>Channel Team in wholesale banking , is a specialized team that manages digital platforms and solutions for business banking clients. Channel Team is responsible for strategy Development, Platform Management, Customer Experience, Digital Transformation , Compliance &amp; Security and Performance Optimisation. The team bridges corporate banking, IT operations, and external partners, ensuring seamless ,secure and innovative banking experience for corporate clients.</p>


Role
Product manager- Process, Controls &amp; Data Management


Objective
We are seeking a highly analytical and detail-oriented Process Control and Data Management to oversee the operational integrity and data governance of our business banking digital platform. This role is responsible for ensuring smooth platform operations, defining and enforcing process controls, and managing data quality, reporting, and analytics


Responsibilities

<p>Process Control &amp; Platform Operations</p><ul><li>Define, document, and enforce process controls to ensure seamless platform operations.</li><li>Monitor platform performance, identifying and addressing operational risks or inefficiencies.</li><li>Collaborate with product, technology, and operations teams to improve process automation and minimize manual interventions.</li></ul><p>Data Management &amp; Reporting</p><ul><li>Ensure data integrity, consistency, and accuracy across all business banking digital platforms.</li><li>Work with analytics teams to provide actionable insights for business decision-making.</li><li>Support reporting requirements, including MIS, regulatory reports, and internal data &amp; dashboards.</li></ul><p>Risk &amp; Compliance management</p><ul><li>Collaborate with compliance, risk, and audit teams to ensure adherence to internal and regulatory guidelines.</li><li>Serve as the point of contact for process control-related issues and escalations.</li></ul>


Experience

<ul><li>Experience: 4-6 years in process control, data management, business operations, or a similar role, preferably in banking or fintech.</li><li>Technical Skills: Strong understanding of process automation, managing reports &amp; MIS , SQL, Excel, and BI tools (Tableau, Power BI, etc.).</li><li>Analytical Mind-set: Ability to analyse data, identify patterns, and drive insights.</li><li>Attention to Detail: Strong focus on accuracy, compliance, and risk management.</li><li>Experience working with cross-functional teams, including IT, risk, compliance, and operations</li></ul>


Preferred competencies

<ul><li>Experience with digital banking platforms and transaction systems.</li><li>Knowledge of regulatory reporting and compliance requirements in banking.</li><li>Exposure to automation tools and workflow management systems.</li><li>Prior experience of working in process / data / analytics related domain.</li></ul><p>What We Offer:</p><p> </p><ul><li>Opportunity to work on high-impact projects in a dynamic, fast-paced environment.</li><li>A collaborative culture with exposure to diverse challenges in digital banking.</li></ul>


Base Locations

<ul><li>Kotak Mahindra Bank- Mumbai</li></ul><h4>Experience Level</h4>Mid Level

Product Manager

<p>Elite Banker-Household-Outbound-Branch Banking-Relationship Management</p>We are seeking a dynamic and experienced Elite Bankers to manage and grow relationships with High Net Worth (HNW) clients. The role involves deepening existing relationships and acquiring new ones by offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have strong knowledge of trade finance, commercial lending, and investment products, along with a passion for delivering exceptional customer service. This is a high-impact role that requires strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams to deliver a seamless banking experience.
<ol><li>Acquire and expand relationships with High Net Worth individuals for both liabilities and commercial assets.</li><li>Deliver superior customer service while ensuring adherence to bank policies and compliance standards.</li><li>Cross-sell a wide range of banking products and services to deepen client relationships.</li><li>Educate clients about new products and enhancements to maximize engagement.</li><li>Organize and lead targeted sales initiatives and client engagement events.</li><li>Collaborate with other group companies to offer integrated financial solutions.</li><li>Maintain comprehensive records of client interactions and relationship history.</li><li>Monitor and resolve customer complaints and queries with a focus on quick turnaround and satisfaction.</li></ol><h4>Experience Level</h4>Mid Level

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