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Kotak Mahindra Bank

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Relationship Manager-NEW CAR FINANCE-SalesAs a Relationship Manager, you will be responsible for developing and managing relationships with new car buyers, understanding their financial needs, and offering tailored car finance solutions. Your role will involve building a strong network, identifying potential customers, and providing excellent customer service to ensure a seamless and satisfying car-buying experience.<ul><li>Build and maintain strong relationships with new car buyers and potential customers.</li><li>Understand customer financial needs and offer suitable car finance solutions.</li><li>Identify and target new business opportunities within the new car finance market.</li><li>Provide excellent customer service and ensure a positive and efficient sales process.</li><li>Stay updated with industry trends and competitor offerings to maintain a competitive edge.</li><li>Collaborate with the sales team to achieve individual and team sales targets.</li><li>Maintain accurate records and documentation for all customer interactions and transactions.</li><li>Resolve customer queries and concerns in a timely and professional manner.</li><li>Attend industry events and network to promote the company's new car finance offerings.</li></ul><ul><li>A bachelor's degree in business, finance, or a related field is preferred.</li><li>Minimum 2 years of experience in a relationship management or sales role, preferably in the automotive or finance industry.</li><li>Strong interpersonal and communication skills with the ability to build rapport and trust.</li><li>Excellent customer service orientation and a passion for delivering exceptional experiences.</li><li>Proven track record of achieving sales targets and building a network of clients.</li><li>Proficiency in using CRM systems and other sales-related software.</li><li>Ability to work independently and manage a diverse portfolio of customers.</li><li>Strong organizational skills and attention to detail.</li><li>Valid driving license and willingness to travel for business purposes.</li></ul><h4>Experience Level</h4>Mid Level

Relationship Manager

Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches OperationsWe are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment. The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications. The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations.
Source new customers for gold loan products through branch walk-ins, field visits, and local networking
Explain product features, eligibility criteria, and documentation requirements to customers
Ensure timely processing and disbursement of gold loans
Maintain high levels of customer service and satisfaction
Cross-sell other banking products such as CASA, insurance, and investment products
Ensure compliance with internal policies, audit norms, and regulatory guidelines
Maintain accurate records of customer interactions and loan documentation
Collaborate with branch teams to ensure seamless operations and customer experience<h4>Experience Level</h4>Mid Level

Gold Loan Executive

Product Designer 2-Digital Banking Kotak 811-Regional SalesAbout Us: Kotak811 is a completely digital, in-your-phone, mobile bank. It was founded in 2016 to help India adapt, evolve, and eventually overcome the barrier of digital banking and make it accessible to all. Our sole aim is to bring you the excitement and ease of digital banking with the trust and reassurance of Kotak Mahindra Bank’s experience and legacy. Incubated by Kotak Mahindra Bank, Kotak811 is where innovation meets banking to offer the user the most seamless banking experience there has ever been. (Kotak 811 is a digital zero balance savings account that can be opened online by everyone (Indian residents only) which acts as a one-stop solution for all your financial needs and day today transactions.) Equal Employment Opportunity: All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by the state, or local law. Kotak 811, is committed to providing equal employment opportunities Role – Product Designer 2 Years of Experience : 4-8 Years Who we are looking for: We are seeking a talented and experienced Lead Product Designer to join our dynamic team at Kotak811. The ideal candidate will have a passion for creating intuitive and visually appealing user interfaces that elevate the overall user experience. In this role, you will collaborate closely with cross-functional teams including product managers, UX designers, and developers to design and implement user interface solutions for our digital banking platform. What you will do: -  Own the UI design process from concept to execution, ensuring consistency and adherence to brand guidelines.  Create prototypes and high-fidelity mockups that effectively communicate design concepts and interaction flows. –  Collaborate with UX designers to translate user research and insights into actionable design solutions.  Work closely with developers to ensure seamless implementation of UI designs, providing Support and guidance as needed.  Conduct usability testing and gather feedback to iterate and improve upon design solutions.  Stay updated on industry trends and best practices in UI design, incorporating new ideas and techniques into our design process. –  Mentor and coach junior designers, fostering a culture of creativity and continuous learning within the team Join our Mumbai team, full-time! If you are passionate about creating exceptional user experiences and thrive in a fast paced, Collaborative environment, we'd love to hear from you. Join us at Kotak811 and be a part in shaping the future of digital banking. Note: Please include a link to your portfolio along with your application<h4>Experience Level</h4>Senior Level

Design Manager

Area Business Manager - Portfolio - WC-SALARIED PL AND WORKING CAPITAL-SalesJob Description    Job Role: <ul><li>To drive a team of Business and/or Portfolio RMs at Area level</li><li>To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers</li><li>Drive team for new acquisition through Branch Banking and/or Customer referrals</li><li>To build relationships with key persons (CFOs/ promoters) in the target segments &amp; build client trust &amp; confidence.</li><li>Focus to continually increase the Book size, SOH and profitability of the Location</li><li>To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of</li><li>opportunities and growing client relationships.</li><li>Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity)</li><li>Resolving/Addressing location level concerns</li><li>Channel Management viz RL, Privy, Wealth etc</li><li>Drive adoption of various digital initiatives at location level</li><li>To ensure right sourcing is being done at the location</li><li>Deepen our market reach through trade meeting, industry associations, local forums etc.</li><li>Enhance X-sell opportunities such as KLI, KGI, CMS etc</li><li>Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level</li><li>To be alert on competitive elements in the target segments (viz. other banks etc.) &amp; Augment the presence and penetration of the Kotak brand in the target market</li><li>Drive high caliber client service from the Team</li><li>Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc</li><li>Improve efficiency by monitoring &amp; overseeing continuous improvement of processes.</li><li>Benchmark and adopt best practices used in the Industry to further build efficiency at the location</li><li>Constantly share rapport with the operating units to customize and develop solutions</li><li>Mitigate risks and manage them actively</li><li>Ensure hygiene parameters such delinquency, churn, utilization etc are met at location</li></ul>   Job Requirements:<ul><li>Qualification – MBA and/or Professional Degree preferred</li></ul> Job Knowledge and experience –<ul><li>Experience: 8 years’ experience in the local market. Background in Credit &amp; Sales Knowledge is required. Prior experience of driving and managing Teams is required. </li><li>Good Leadership, Self-motivation and communication skills  for driving Teams</li><li>Relationship Management Skill </li><li>Good influencing skills </li><li>Should be able to drive  and work with a Team reporting</li><li>Should be a Team player, Relationship person and should be ready to travel widely</li><li>Must have  on-rolls team handling experience (Need to have supervisory role experience</li></ul><h4>Experience Level</h4>Mid Level

Area Sales Manager (B2B)

Branch Relationship Manager - Business Development-BRANCH BANKING-Relationship ManagementWe are seeking a driven and customer-focused Branch Relationship Manager to lead business development efforts at the branch level. The role involves acquiring new customers, deepening existing relationships, and driving sales of retail liabilities and third-party products. The ideal candidate will be energetic, goal-oriented, and passionate about delivering exceptional customer service while achieving business targets.
Achieve business objectives for retail liabilities sales at the branch, meeting value, volume, and productivity metrics Generate revenue through the sale of CASA, cross-sell products, and third-party offerings like insurance Source high-value CASA customers and build comprehensive family banking relationships Acquire new-to-bank customers through personal efforts and acquisition channels Contact a minimum of 20 customers daily and meet at least 4 customers/prospects per day Upgrade customers from lower product categories to premium offerings Deliver excellent customer service and maintain long-term relationships<h4>Experience Level</h4>Mid Level

Branch Relationship Manager

Regional Marketing Manager-HO & SUPPORT-Marketing HO 



 
 
 
 


 
 
 
 



    <ul><li>Key Expertise Required for BTL, Brand Visibility &amp; Activation, Events, Lead Generation Drives, Reward &amp; Recognition Events, Multiple Stake Holder Management </li><li>BTL / Lead Generation Engagements: Planning Marketing Activities for lead generation for Sales and Branch Banking Channel every month.</li><li>Tracking of Output: Tracking output of lead generation engagements done for Sales and Branch Banking Channel. </li><li>To align marketing initiatives with the overall region’s monthly business plan and execute marketing activation plan for the month for the region. </li><li>Vendor Relationship Management : To create new marketing vendors and manage the entire vendor billing and implementation of events using these vendors </li><li>Brand Visibility Initiatives: Complete visibility support - In &amp; around Branches, Explore avenues especially Government Departments / Other Avenues for Brand Visibility. All subject to laid down norms of the organization and government bodies esp. Municipal Corporation </li><li>Corporate Salary / NRI Banking / Privy League / Asset Products: Executing lead generation activities for the said channels to help teams generate more leads and subsequent conversions.</li><li>MIS Reporting:  Monthly marketing reports to be shared on timely bases on the Marketing Jobs undertaken</li><li>Small to Mid to Large Scale Events for Existing Customers / Prospects &amp; Reward &amp; Recognition Programs for Employees : Design and execution of such events and results tracking</li><li>Strategic Alliances / Cross Promotion – To identify alliance partners and get discount offers and barter alliances for customers / prospects  </li><li>Merchandise Solutions for all HO and Regional product campaigns: Identify merchandise and respective vendors and make merchandise according to the business plan and track conversions  </li><li>Managing / Planning for the New Branch Launch. Planning for Pre-Launch engagements (LG + Brand Visibility) campaign &amp; activation. Executing the main branch launch ceremony and supporting teams post the launch as well.</li><li>Branch &amp; ATM hygiene check visits</li><li>Creative development process  All creative development to be done as per brand guidelines and all regional creative’s  approvals to be taken from  branding team</li></ul> 



 
 
 
 


 
 
 
 



    <ul><li>A local candidate will be preferred who will be based out of Chandigarh.</li><li>Experience : 7-8 Years or Above </li><li>Preferably from BFSI</li><li>Post Graduate in MBA  </li><li>Marketing Experience in BTL / Events / Advertising / PR Agencies (Client Servicing) and Trade / Channel Marketing &amp; Sales in Insurance / Banking &amp; Financial Services</li><li>Strong Execution Skills </li><li>Self-motivated with a passion to learn and perform </li><li>Interpersonal Skills along with customer orientation</li><li>Effective vendor relationships management skills </li><li>Good analytical skills </li><li>Strong financial Analysis Skills </li><li>Strong communication (Written and Oral) </li><li>Eye For detail</li></ul> ..<h4>Experience Level</h4>Mid Level

Marketing Manager

Product Manager-HOUSING FINANCE-Product Manager Job title – Channel Manager Department: HF - Product  Location: Goregaon Infinity Office  Reports to: Product Head - HF Designation – M6  Job summary:- The Channel Manager will be responsible for developing and managing relationships with Key Internal Partners (Bank Branch, Wealth etc.) and drive Sales and expand the home loan product reach in the market.Role requires strategic thinker with a deep understanding of Channel Sales, Partnership management, and excellent communication skills to drive business  Key Responsibilities:  <ul><li>Develop and execute a channel strategy to expand business opportunities</li><li>Build and maintain strong relationships with channel partners and bank branches, ensuring they are motivated, informed and equipped to promote our product.</li><li>Conduct regular training sessions and provide resources to channel partners &amp; bank branches</li><li>Collaborate with marketing team to develop promotional materials, sales tools, and implement joint marketing campaigns and other demand generation activities.</li><li>Track, analyze and report on channel performance metrics to ensure goals are being met and identify areas for improvement</li></ul>    Qualifications:   • MBA or relevant Master’s degree preferred.  • Min 3+ years of experience in product management, ideally within the home loans or mortgage industry.  • In-depth knowledge of Mortgage loan products.  • Proven track record of managing channel partners and driving growth through direct or indirect sales.  • Good knowledge of MS office tools<h4>Experience Level</h4>Mid Level

Channel Manager

Elite Relationship Manager-Business Banking-BRANCH BANKING-Relationship ManagementWe are seeking a highly motivated and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have a strong understanding of trade finance, commercial lending, and investment products, along with a passion for delivering exceptional customer service.
Develop and expand relationships with High Net Worth customers for liabilities and commercial assets
Ensure high levels of customer service and compliance with bank policies
Cross-sell a wide range of banking products to deepen client engagement
Inform clients about new products and enhancements to strengthen relationships
Plan and execute targeted sales initiatives and client engagement events
Collaborate with group companies to offer integrated financial solutions
Maintain detailed records of client interactions and relationship history
Monitor and resolve customer complaints and queries within defined turnaround times (TAT)<h4>Experience Level</h4>Mid Level

Assistant Relationship Manager

Manager - Corporate Employee Solutions-Corporate Employee Solutions-Regional salesThis is an Internal document. Manager - Corporate Employee SolutionsCorporate Employee Solutions-Regional sales JOB DESCRIPTION Job Role: • Enhancement of Deposit pool from Customers • Establishing standards and delivery of service • Sale of non-deposit products. Cross selling targets progressively • Sale of MF and Insurance products • Fee Income • Branch Administration • Regulatory Compliance • Manage productivity and overall morale of branch team members • Overall responsible for break-even and P&amp;L of branch Job Requirements: • Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities • Must have had Sales experience and exposure, preferably of Liabilities products • Qualifications- MBA / CA/ CAIB • Good Leadership skills (though more tactical than strategic) • Thinker: Doer – 40:60 • In-depth understanding of financial instruments, markets and macro micro economic processes • Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” • Liaising with product management team, marketing and other centers &amp; verticals for new product development, service enhancements and sales initiatives.<h4>Experience Level</h4>Mid Level

Manager Human Resources

Technical Manager-Product-Support-Housing Technical DepartmentWe are seeking a qualified and detail-oriented Civil Engineer with 1–2 years of experience in property valuation and project appraisal. The ideal candidate will be responsible for conducting site inspections, preparing valuation and technical reports, monitoring construction progress, and ensuring due diligence in property-related approvals and funding.
Property Valuation &amp; Site Inspection:

Conduct physical inspections of properties and project sites.
Prepare detailed valuation reports in accordance with industry standards.
Assess project feasibility and monitor construction progress at various stages.
Project Appraisal &amp; Monitoring:

Appraise residential and commercial projects for funding and approval.
Monitor the stage-wise progress of approved/funded projects.
Ensure compliance with technical and financial benchmarks.
Documentation &amp; Reporting:

Scrutinize property-related documents and prepare technical reports.
Maintain accurate records of builder status and project data across zones.
Review and update process notes periodically to reflect regulatory changes.
Due Diligence &amp; Risk Mitigation:

Ensure thorough due diligence during project approval to prevent fraud.
Identify and report discrepancies or risks in property documentation.
Market Intelligence &amp; Regulatory Updates:

Collect and update market information on a regular basis.
Track amendments and regulations affecting property and construction sectors.<h4>Experience Level</h4>Mid Level

Senior Technical Associate

Business Relationship Manager - SBE-Small Business Enterprise-Sales• To understand clients business &amp; provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. • Work closely with Branch Banking teams for new customer addition. • To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship &amp; Group companies. • To build relationships with key persons (CFOs/ promoters) in the target segments &amp; build client trust &amp; confidence. • Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. • To be alert on competitive elements in the target segments (viz. other banks etc.) &amp; Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. • Improve efficiency by monitoring &amp; overseeing continuous improvement of processes constantly have a rapport with the operating units to customize and develop solutions
Understand client businesses and provide appropriate working capital solutions across fund/non-fund based products.
Collaborate with branch banking teams for new customer acquisition.
Cross-sell products such as Current Accounts, Term Deposits, Transaction Banking, and Trade Finance to primary and group companies.
Build and maintain relationships with key client stakeholders (CFOs, promoters).
Increase book size and profitability of the assigned portfolio.
Analyze client business models, trade activities, and cash flows to identify growth opportunities.
Monitor competitive landscape and enhance Kotak’s brand presence in target segments.
Ensure high-quality client service and timely resolution of queries.
Drive process improvements and coordinate with operating units to develop customized solutions.<h4>Experience Level</h4>Mid Level

Relationship Manager - Commercial Vehicles-SCV - Small Commercial Vehicle-Retail SalesWe are seeking a motivated and experienced Relationship Manager to lead sales and customer engagement in the Small Commercial Vehicle (SCV) segment. The role focuses on deposit mobilization, cross-selling financial products, and ensuring operational excellence at the branch level. The ideal candidate will bring strong sales expertise, leadership qualities, and a customer-centric approach to drive business growth.
Portfolio Management: Manage and maintain the existing portfolio of Small Commercial Vehicle (SCV) customers, ensuring consistent engagement and service delivery. Loan Handling: Oversee the end-to-end process of Commercial Vehicle loans (both new and used), from customer onboarding to loan disbursement. Loan Processing: Facilitate the complete loan process for vehicle financing, ensuring smooth documentation, verification, and timely approvals. Collections Follow-Up: Regularly follow up with customers for EMI payments and address arrears to ensure timely collections and minimize delinquencies. Market Development: Explore and develop new market areas, gathering relevant market intelligence to support business growth and strategy. Sales Generation: Proactively identify and create new market opportunities to drive sales and expand the customer base. Relationship Building: Establish and maintain strong relationships with vehicle dealers and existing clients to foster trust and long-term engagement.<h4>Experience Level</h4>Mid Level

HO Acquisition Manager - Digital Sales-Digital Banking Kotak 811-SalesJob Role-<ul><li>Have good awareness of Corporates with entry point links in those corporates.</li><li>Good Communication &amp; Presentation Skills required since he will be focusing on core corporates for Digital Banking.</li><li>Cross sells bank products to existing set of Corp Sal customers which are mapped.</li><li>Handle Investment and Insurance requirements of clients</li><li>Informs customers of new products or product enhancements to further expand the banking relationship.</li><li>Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products.</li><li>Goes beyond the professional need of the customer by providing other products - enhancement of customer value</li><li>Maintains complete relationship record for assigned customer accounts.</li><li>Penetration of group/family account of the existing mapped base.</li><li>Tracks customer complaints/queries and turnaround times for customer satisfaction</li></ul>Job Requirement-<ul><li>Good communication and presentation skills.</li><li>Willing to travel extensively within the city limits.</li><li>Two- wheeler and an android phone is must.</li><li>Liability Sales experience or KYC knowledge is an added advantage.</li></ul>Graduate with Minimum 0-2 Yrs. of experience.<h4>Experience Level</h4>Mid Level

Acquisition Manager

Elite Relationship Manager - WC-SALARIED PL AND WORKING CAPITAL-SalesJob Role <ul><li>To understand clients business &amp; provide appropriate working capital solutions across Fund/ non-Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc.</li><li>To managed the mapped portfolio through regular meetings with the clients, to serve them, and to enhance the wallet share</li><li>Build a sustainable direct sourcing channel by working closely with DSAs, CAs, associations etc. for new customer acquisition. </li><li>To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship &amp; Group companies.</li><li>To build relationships with key persons (CFOs/ promoters) in the target segments &amp; build client trust &amp; confidence. </li><li>Focus on continually increasing book size and profitability of the assigned portfolio.</li><li>To understand client business model, trade related activities, cash flows etc. and identify opportunities and grow client relationships. </li><li>To be alert on competitive elements in the target segments (viz. other banks etc.) &amp; augment the presence and penetration of the Kotak brand in the target market </li><li>Maintain high caliber client service. </li><li>Improve efficiency by monitoring &amp; overseeing continuous improvement of processes </li><li>Share rapport with other operating units to customize and develop solutions</li><li>To ensure correct sourcing of clients is done and maintain high standard of hygiene parameters including managing risk/delinquency etc. </li></ul> Job Requirement <ul><li>Excellent written and oral communication skills </li><li>Preferably MBA/ CA </li><li>Experience: 2-3 years’ experience in the local market preferably some background in Sales &amp; Credit Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate &amp; fees.</li><li>Strong oral and written Communication</li><li>Relationship Management Skill </li><li>Good influencing skills </li><li>Job Knowledge- The candidate would need to handle Sales for a gamut of products like OD, CC, BG, LC, Imp/Exp limits etc. </li></ul><h4>Experience Level</h4>Mid Level

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Kotak Mahindra Bank Jobs - 2475 Verified Vacancies

Relationship Manager

Gold Loan Executive

Design Manager

Area Sales Manager (B2B)

Branch Relationship Manager

Marketing Manager

Channel Manager

Assistant Relationship Manager

Manager Human Resources

Senior Technical Associate

Assistant Relationship Manager

Relationship Manager

Acquisition Manager

Relationship Manager