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Rashtrapati Bhavan

Depot Greater Noida

1. Drive channel expansion in the catchment territory,
2. Monitor the performance of retail outlets in the catchment territory,
3. Drive acquisition and revenue targets - inbound and outbound,
4. Operationalize all the Jio points within a Jio Centre,
5. Own performance of the preferred outlets of the territory,
6. Ensure world class customer experience at Jio Points,
7. Maintain hygiene and governance at Jio Points,
8. Monitor and manage productivity of the team,
9. Monitor, evaluate and train the team and channel partners


Jio Point Lead

Ahmedpur

Gangrol

1. Drive home connect and care operations in the assigned territory,2. Source and train technicians by teeing up with target colleges,3. Conduct classroom and on the job trainings for technicians,4. Mentor and guide technicians to enhance productivity,5. Ensure zero defect execution of home connect activity,6. Drive home connect installation and fault repair related SLA,7. Ensure customer satisfaction,8. Ensure adherence to processes as per company defined SLAs.


Home Connect Master Supervisor

Gandhi Nagar Mod

Goshala

Job Description
1. Monitor the work of data verification agents to reduce rejection rate,
2. Ensure adherence to process service level agreement to meet TAT,
3. Audit Customer acquisition forms verified by data verification agents,
4. Extend support in regulatory audits,
5. Train the stakeholders on submission of correct KYC documents,
6. Circulate product and process updates to team and channel partners,
7. Assist in activation, verification & feedback survey of COCP accounts


Customer KYC Verification Operations Lead

Khokhaddad

Rajgadh

Job Responsibilities :
1. Develop the Jio point market
2. Achieve acquisition and revenue target
3. Identify & onboard channel partners
4. Service retailers as per beat plan
5. Ensure stock availability and visibility in retail outlets
6. Maintain supply chain stability
7. Ensure daily cash deposit
8. Monitor, evaluate, train the team and channel partners
Experience Requirement :
2 - 4 years in Sales & Distribution
Skills & Competencies :
1. Familiarity with the territory
2. Product sales knowledge
3. Entrepreneurial skills
4. Distribution handling skills
5. People management skills
6. Training skills
7. Cash handling skills
8. Problem Solving skills
9. Technical orientation


Best Regards,
Hitanshi Arora
Area TA Executive – Rajkot
+91 9510439221
arora.hitanshi@ril.com


Jio Point Manager - Kotda Sangani

Nagla Jhanda

Naurangpur

Job Description:
1. Develop the Jio point market,
2. Achieve acquisition and revenue target,
3. Identify & onboard channel partners,
4. Service retailers as per beat plan,
5. Ensure stock availability and visibility in retail outlets,
6. Maintain supply chain stability,
7. Ensure daily cash deposit,
8. Monitor, evaluate, train the team and channel partners
9. Distribution Handling


Jio Point Manager

Colllege Road Andarliayan Galian

Tibba Village, Ludhiana

Job Opening: Digital Repair Specialist / Senior Digital Repair
Specialist
 Company: Jio
 Location: Ludhiana
About the Role:

 Jio Ludhiana is hiring Digital Repair Specialists and Senior Digital
Repair Specialists to manage device repairs, technician training, and service operations while ensuring excellent customer experience and operational efficiency.
Key Responsibilities:
·      Shortlist, onboard, and certify partners/technicians.
·      Ensure technician availability and manage upgrades or terminations.
·      Conduct initial training, reskilling, upskilling, and periodic refresher programs.
·      Deliver hands-on field training through On-the-Job Training (OJT).
·      Track KPIs and performance metrics of partners and technicians.
·      Take corrective actions based on performance evaluation outcomes.
·      Guide and support issue resolution within defined TAT to ensure customer satisfaction.
·      Conduct audits, inventory reconciliation, and FTTx device inspections.
·      Handle walk-in customer interactions, device repairs/swaps, CRM entries, and software upgrades.
·      Train and support extended service points.
·      Travel to service touchpoints as required.
·      Manage complaint resolution, out-calling, and coaching of Jio Associates when needed.
Skills & Competencies:
·      Strong customer focus
·      Good communication skills
·      Problem-solving ability
·      Handset repair expertise
·      Knowledge of spare parts operations
·      Experience working with CRM systems
·      Technical troubleshooting skills
·      Field team management capability
Education Requirement:
·      ITI / Diploma (Preferred Specializations: ECE / Telecommunication / IT / Computer Science
 Fore More Info please connect - Sunny kaushik -6397747677


Digital Repair Specialist

Naurangabad

1. Shortlist, onboard and certify Partner/Technician,
2. Ensure availability and manage upgrades or terminations,
3. Conduct initial training, reskilling, upskilling, and periodic, refresher programs,
4. Deliver hands-on field training through OJTs,
5. Track KPIs and performance metrics of partners and technicians,
6. Take corrective actions based on evaluation outcomes,
7. Guide and support issue resolution within TAT to ensure customer,satisfaction,
8. Conduct audits, inventory reconciliation and FTTx device inspections,
9. Handle walk-in customer interactions, device repairs/swaps, CRM,entries, and software upgrades,
10. Train and support extended service points,
11. Travel to touchpoints as per requirement,
12. Handle complaint management, out-calling, and coaching Jio,Associates as per need


Senior Digital Repair Specialist

Shivdaspura

Onsite Resident Engineer (Cyber Butler)
Key Focus Area - Wi-Fi Network Support 

Responsibilities:
L1 Support for Jio CPE infra in Hotel.
L1 Support for Resident, Non-Resident Guests & Belvedere
L1 Support for Hotel Staff for “Team Internet”
Wi-Fi assistance for Events/Conferences.
First point of contact for Troubleshooting WiFI network related Incidents
Escort Field/Jio engineers during incident/Project Work.
Ensure Periodic Wi-Fi Audits for Guest Rooms.
L1 Support for the Managed Services offered by the Jio


Qualification: B.Sc. / BE /B Tech
   Work experience: 1-3 Years 

CCNA trained Preferred
Excellent communications skill to handle premium users

Systematic problem-solving skills, with the ability to think.
Excellent in analytical thinking for translating data into informative visuals and reports.
Adaptable to change.
Quick Learner – Open learn and work on new technologies and products





Cyber Butler - Network Engineer

Mirsali Colony

Teli Mohalla

Job Descriptions:

1. Drive home connect and care operations in the assigned territory
2. Source and train technicians by teeing up with target colleges
3. Conduct classroom and on the job trainings for technicians
4. Mentor and guide technicians to enhance productivity
5. Ensure zero defect execution of home connect activity
6. Drive home connect installation and fault repair related SLA
7. Ensure customer satisfaction
8. Ensure adherence to processes as per company defined SLAs


I.I.T.Main Gate

Mumbai

Ghansoli Naka

1. Manage all customer interactions
2. Respond to all customers in appropriate tone and language
3. Offer a solution-based approach for all customer interactions
4. Adhere to rostered timing, scheduled shifts and activities
5. Capture customer details and data relevant to the call or service
6. Resolve customer queries within agreed timelines
7. Manage outbound campaigns as per business requirement
8. Follow all contact center policies, procedures, code of conduct and legislative requirements
9.Working on Excel & making reports


Customer Care Executive (Outbound)

Kodur

Parappanangadi

Job Responsibilities
1. Develop the Jio point market
2. Achieve acquisition and revenue target
3. Identify & onboard channel partners
4. Service retailers as per beat plan
5. Ensure stock availability and visibility in retail outlets
6. Maintain supply chain stability
7. Ensure daily cash deposit
8. Monitor, evaluate, train the team and channel partners
Education Requirement
Graduation degree in any discipline
Experience Requirement
2 - 4 years in Sales & Distribution
Skills & Competencies
1. Familiarity with the territory
2. Product sales knowledge
3. Entrepreneurial skills
4. Distribution handling skills
5. People management skills
6. Training skills
7. Cash handling skills
8. Problem Solving skills
9. Technical orientation



Sales Executive

Gondal H. O.

1) Air fiber Installation
2) CCTV Installation
3) Good communication
4) Customer satisfaction

Best Regards,
Hitanshi Arora
Area TA Executive – Rajkot
+91 9510439221
arora.hitanshi@ril.com
 


Senior Digital Repair Specialist - Gondal

Tirurangadi

Job Responsibilities
1. Develop the Jio point market
2. Achieve acquisition and revenue target
3. Identify & onboard channel partners
4. Service retailers as per beat plan
5. Ensure stock availability and visibility in retail outlets
6. Maintain supply chain stability
7. Ensure daily cash deposit
8. Monitor, evaluate, train the team and channel partners
Education Requirement
Graduation degree in any discipline
Experience Requirement
2 - 4 years in Sales & Distribution
Skills & Competencies
1. Familiarity with the territory
2. Product sales knowledge
3. Entrepreneurial skills
4. Distribution handling skills
5. People management skills
6. Training skills
7. Cash handling skills
8. Problem Solving skills
9. Technical orientation




Abdu Rahiman Nagar

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Reliance Jio Jobs In Neyyattinkara - 64 Verified Vacancies

Jio Point Lead

Home Connect Master Supervisor

Customer KYC Verification Operations Lead

Jio Point Manager - Kotda Sangani

Jio Point Manager

Digital Repair Specialist

Senior Digital Repair Specialist

Cyber Butler - Network Engineer

Home Connect Master Supervisor

Customer Care Executive (Outbound)

Sales Executive

Senior Digital Repair Specialist - Gondal

Sales Executive

Sales Executive