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Mercurim

Patli Pada

JOB OPENING - BPO Industry
Location: Delhi/Mumbai (Work From Home Opportunity)
Shift: US Shifts (Night Shift)
Process: International Voice Process

Key responsibilities:
Contacting debtors: Reaching out to individuals with outstanding debts through various channels to discuss their account status.
Negotiating terms: Working with debtors to establish realistic and manageable payment plans or settlements.
Record keeping: Maintaining accurate and detailed logs of all calls, negotiations, and payments in a database.
Problem-solving: Investigating discrepancies, resolving customer complaints, and addressing inquiries professionally.
Skip tracing: Locating debtors who have moved or are not easily reachable through various investigative techniques.
Monitoring accounts: Tracking accounts to ensure debtors are adhering to the agreed-upon payment plans.
Escalation: Identifying accounts that are unlikely to be collected and escalating them for further action, which may include legal proceedings.


Requirements:
Experience in International Voice Process is mandatory
Excellent communication skills in English
Knowledge/Experience in US Debt Collection preferred
Comfortable working in night shifts

What We Offer:
Work From Home Opportunity
Attractive Salary + Incentives
Career Growth in International BPO


Interested Candidates
Send your CV to WhatsApp Number
For more details, contact [8879478251]

Join us and grow your career in the BPO industry!


Befound Networks Private Limited

International Voice Process Agent

Pilerne

Call Center Supervisor:

Qualifications:
Bachelor's degree or diploma in relevant field

2-4 years of experience in customer service or call center environment
Leadership abilities and team management skills
Good communication skills
Familiarity with call center software and tools
Ability to handle escalations and train agents

Job Description:
Supervise daily operations and ensure team meets performance targets

Provide coaching and training to agents
Monitor calls and review performance to ensure quality standards
Motivate team members and foster a positive work environment
Generate reports on team performance and escalate issues
Assist in recruitment and onboarding of new agents





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WE ARE HIRING CUSTOMER SUPPORT ASSOCIATE CUM SALES BOY/GIRL FOR OUR MAGSON SUPERMARKET AT GOA, CANDIDATE SHOULD HAVING 1-2 YEARS OF EXPERIENCE IN THE RETAIL STORE. INTERESTED CANDIDATE CAN CALL ON 99-23634912


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Telecalling Bpo Telesales Jobs In Goa - 3 Verified Vacancies

International Voice Process Agent

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