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telephone-operator,call-centre-bpo-executive,senior-telesales-associate,telesales-executive,call-center-representative,call-center-executive

I.I.T.Main Gate

Mumbai

Malad West

Company: Teleperformance
Designation: Customer Support Representative
Location: Mumbai – Malad
Employment Type: Full-time
Salary: ₹4 LPA
Shifts: Rotational (Candidate must be flexible)
✨ About the RoleWe are hiring enthusiastic freshers and undergraduates with a minimum of 6 months of experience who are passionate about building their career in customer service. As a Customer Support Representative, you will be the first point of contact for international customers, providing assistance through voice/chat/email channels (depending on process allocation).
🔹 Key ResponsibilitiesProvide professional and courteous customer support for international clients.
Handle customer queries, complaints, and requests with accuracy and timely resolution.
Maintain process quality standards and adhere to company guidelines.
Troubleshoot basic issues and escalate complex cases when needed.
Document interactions accurately in the system.
Meet performance metrics including quality, productivity, and customer satisfaction.
🎓 Eligibility CriteriaFreshers and undergraduates with minimum 6 months of experience are eligible.
Must be fluent in English communication (written & verbal).
Comfortable working in rotational shifts (including nights) and rotational weekly offs.
Must be willing to work in an International BPO environment.
Candidates from Mumbai or willing to relocate to Malad, Mumbai preferred.
💼 Skills RequiredExcellent communication and interpersonal skills.
Problem‑solving ability and customer-first mindset.
Ability to work in a fast-paced environment.
Basic computer knowledge and typing skills.
🌟 BenefitsAttractive salary of ₹4 LPA.
Performance-based incentives (process-wise).
Growth opportunities within Teleperformance.
Training and career development programs.
Health and wellness benefits (as per company policy).

📍 Work LocationMalad, Mumbai – On-site

For more information - hr Neha 
8008325085
mamidi.neha@teleperformancedibs.com


Customer Care Executive

Jawahar Nagar

* Urgent hiring for voice process 
process- international voice process
Job description - voice process
5 days working 2 rotational off 24/7 shift
( thats includes night shifts too)
salary between 20000- 30000
qualification - grad (fresher) graduate with 6 months of experience/ HSC with 6 months of experience
 Job role - handling calls from international customer help them solve their problems
skills - excellent verbal communication and written english
   Hiring boundary- Mira road to Churchgate(western line)
  Thane to Mumbai CST (central line ) 
    Vashi to Masjid ( harbour line)

                          


* for more details contact HR Joel -7083806453


Customer Service Executive

Quinscent Height

Job Title: Customer Care Support – Voice Process
Work Location: Malad – Main Office
Salary: Up to ₹4.5 LPA
Additional Benefits: Retention Incentive up to ₹50,000 (as per process policy)
About the Role
We are hiring Customer Care Support Executives - Voice Process. This role involves assisting customers with account, transaction, payment, and service-related queries, while ensuring a smooth and secure customer experience. Candidates with prior experience in customer service or banking will be given preference.
Key Responsibilities
Handle inbound and outbound voice calls customers.
Assist customers with account issues, transaction concerns, payment troubleshooting, and general support.
Provide clear, professional, and customer‑friendly communication.
Resolve queries efficiently while maintaining PayPal compliance and quality standards.
Document customer interactions accurately in the system.
Ensure high levels of customer satisfaction (CSAT) and low error rates.

Eligibility Criteria
Education: Graduates or Undergraduates.
Experience: Minimum 1 year of experience in Customer Service, preferably in Banking or Customer Support domains.
AMCAT Requirement: B2 level | Minimum Score: 65
Excellent verbal communication skills (English).
Ability to handle customer interactions with patience, empathy, and professionalism.

Compensation & Benefits
Salary: Up to ₹4.5 LPA
Retention Incentive: Up to ₹50,000
Attractive performance-based benefits.
Opportunity to work with a globally reputed digital payments brand.


KINDLY SHARE YOUR RESUME: Gaddam.varsha@teleperformancedibs.com


Orlem Post Office

Job Role: Loan Sales Executive – ICICI (HL / PL / AL)

 Process Type: Outbound Sales
Job Summary:
 We are hiring Loan Sales Executives for ICICI Home Loan (HL), Personal Loan (PL), and Auto Loan (AL) outbound sales process. The role involves contacting prospective customers, explaining loan products, generating leads, and achieving sales targets.
Key Responsibilities:
Make outbound calls to potential and existing customers.
Explain ICICI loan products (HL/PL/AL) and guide customers through the application process.
Generate and qualify leads through tele-calling.
Achieve assigned monthly sales targets.
Maintain accurate records of calls and customer details in the system.
Follow up with customers for documentation and loan processing.
Ensure compliance with company policies and banking guidelines.

Eligibility Criteria:
Graduate (mandatory).
Prior sales or tele-calling experience required.
Excellent communication and convincing skills.
Target-oriented with strong negotiation abilities.

Experience & Compensation:
V4: Graduate with 1 year of experience – CTC up to ₹26,000.
V5: Graduate with 6 months of experience – CTC up to ₹30,000.
V6: Graduate with 6 months of experience – CTC up to ₹35,000 (₹29,000 in-hand).
Excellent communication skills required for V6.

Shift Timing:
9:30 AM to 6:30 PM
Any 1 week off

Location: Malad West 

Interested candidates with relevant experience in loan sales or outbound sales can apply.
Contact On:- HR Aditya  - 7030023969


ICICI - Loan Sales Executive

Job Title: Customer Care Support – Voice Process
Work Location: Malad – Main Office
Salary: Up to ₹4.9 LPA
Additional Benefits: Retention Incentive up to ₹50,000 (as per process policy)
About the Role
We are hiring Customer Care Support Executives - Voice Process. This role involves assisting customers with account, transaction, payment, and service-related queries, while ensuring a smooth and secure customer experience. Candidates with prior experience in customer service or banking will be given preference.
Key Responsibilities
Handle inbound and outbound voice calls customers.
Assist customers with account issues, transaction concerns, payment troubleshooting, and general support.
Provide clear, professional, and customer‑friendly communication.
Resolve queries efficiently while maintaining PayPal compliance and quality standards.
Document customer interactions accurately in the system.
Ensure high levels of customer satisfaction (CSAT) and low error rates.

Eligibility Criteria
Education: Graduates or Undergraduates.
Experience: Minimum 1 year of experience in Customer Service, preferably in Banking or Customer Support domains.
AMCAT Requirement: B2 level | Minimum Score: 65
Excellent verbal communication skills (English).
Ability to handle customer interactions with patience, empathy, and professionalism.

Compensation & Benefits
Salary: Up to ₹4.5 LPA
Retention Incentive: Up to ₹50,000
Attractive performance-based benefits.
Opportunity to work with a globally reputed digital payments brand.

Can Reach out to Neha HR 
8008325085
mamidi.neha@teleperformancedibs.com



Dahisar Station (W)

INTERNATIONAL CUSTOMER SERVICE EXECUTIVE ( VOICE & NON- VOICE )

Salary-
17000 to 30000 in hand for international process 

Openings - 
International Voice and Non Voice Process 

Eligibility - 
Graduate Fresher & Experience Candidates are eligible 

HSC with 6 months on paper Experience is Eligible 

Travel- 
DROP FACILITY TILL HOME 

Weeks off 
5 DAYS WORKING WITH 2 ROTATIONAL WEEKS OFF 

INTERESTED CANDIDATES MAY APPLY✉️


Voice & Non-Voice Call Center Agent

Goregoan East

We are hiring for Customer Service Executive roles on Teleperformance.

UK Backend Process
Work Location - Malad East, Mumbai
Salary - 28-33 Inhand
Shift Timing - Rotational/Night Shifts
Graduate With 6-1 Year Exp
5 working days and 2 rotational week-off


International BPO Executive - Backend

Process: HSBC Cards - outbound process 

Prior Experience: HSC fresher and  Graduate fresher 
Shift timing: 9.30am to 6.30pm / Sunday fix off
Salary: 14,000 in hand (18000 CTC )
Good Communication skills
Immediate Joining Required 
Easy Selection 

Apply Today !
More details (Call / WhatsApp):- HR Aditya - 7030023969


Telesales Representative

Sector No 9 Airoli

International BPO Executive

Malvani Block No 6

We have urgent requirement
process- Lead generation ( outbound )
shift- Day shift
week off - 2 rotational off, 5 days working.
salary - 35,000 inhand , 40,000kctc
need Excellent English communication.

please contact for immediate joining .
contact- 8600611939


Lead Generation Executive

We are hiring at Teleperformance
Customer Service Associate
Location :- Malad west
HSC freshers with excellent communication skills can apply.
Salary upto : - 25 K inhand ( depending upon last drawn salary and interview)
If experience need all docs of previous organization
Rounds of interview 3 (HR,Ops & Client)
For more details contact :-
Kunal : 7506528858


Shri Krishna Garden Society

Job Title: Customer Service Executive
Location: Bhayandar West
Salary: Up to ₹35,000 CTC

Responsibilities:

Handle customer queries with professionalism, provide accurate information, and ensure high customer satisfaction.
Reach out to potential customers, follow up on leads, and promote company services/products.
Identify, qualify, and nurture leads through effective communication and relationship-building strategies.
Maintain and update customer records, track interactions, and ensure data accuracy in the CRM system.


Eligibility Criteria:

Minimum HSC Pass (12th grade). (Fresher/Experience)
Excellent English communication skills.
Proficiency in one mandatory language: Tamil, Telugu, Kannada, Malayalam, Assamese, Oriya, Bengali, or Punjabi.
Strong interpersonal skills and ability to engage with diverse customers.


Contact person: 
Dhruv Upadhyay 
+91 9664958750


Customer Care Executive ( Mandatory Languages )

Dakc Gate No.2

We are hiring dynamic and customer-focused professionals for our International Customer Support with Upselling Process. The role involves handling inbound customer queries for international clients while identifying opportunities to upsell relevant products or services, ensuring a high-quality customer experience.

Key Responsibilities:

Resolve customer queries efficiently while ensuring first-call resolution.
Identify customer needs and promote relevant products/services through soft or cross-selling techniques.
Provide accurate information about products, services, and ongoing offers.
Ensure compliance with company policies, data privacy, and international quality standards.
Maintain accurate records and update customer interactions in CRM systems.
Achieve individual and team performance metrics related to customer satisfaction and upselling targets.


Requirements:

Excellent communication skills in English (verbal & written).


Minimum qualification: 

HSC / Graduate with at least 6 months of International BPO experience.
Prior experience in International Voice / Customer Support / Sales or Upselling process preferred.
Strong persuasion, customer-handling, and problem-solving skills.
Willingness to work in 24x7 rotational shifts, including night shifts.
Ability to multitask and work in a fast-paced environment.


Salary:💰Upto ₹33,000 (in-hand)

Shifts & Working Days:24x7 Rotational Shifts
2 Rotational Weekly Offs


Benefits:
✅ Health Insurance
✅ One-way Home Pickup or Drop (between 10:00 PM – 7:00 AM)
✅ Excellent career growth opportunities in an international environment


Customer Support Executive

Job title : Customer Service Executive – International BPO (Voice & Chat Process)

Location: malad
Industry: BPO / Customer Support
Employment Type: Full-Time
Job Summary
We are looking for enthusiastic and customer-focused Customer Service Executives for our International Voice and Chat Process. The candidate will be responsible for handling customer queries, providing resolutions, and ensuring a positive customer experience while maintaining high service standards.
Key Responsibilities

Handle inbound/outbound customer interactions through voice calls and chat support.
Resolve customer queries, complaints, and requests in a timely and professional manner.
Provide accurate information about products, services, and policies.
Maintain high levels of customer satisfaction and service quality.
Document customer interactions and update records in the system.
Follow company policies and process guidelines.
Meet performance metrics such as quality, productivity, and customer satisfaction.
Eligibility Criteria

Graduates: Freshers or candidates with minimum 6 months of experience in BPO/Customer Service can apply.
HSC (12th Pass): Must have at least 6 months of BPO/Customer Service experience.
Good communication skills in English.
Basic computer knowledge and typing skills required.
Work Schedule
5 Days Working
2 Rotational Week Offs
24/7 Rotational Shifts (including Night Shifts)
one way cab provided
Salary

₹20,000 – ₹32,000 per month (depending on experience and skills)
   Hiring boundary: mira road to Churchgate (western line)
   Thane to mumbai CST   (Central  line ) 
     Vasahi to masjid   (Harbour line )                       



         Contact HR joel for further details -   +91 95618 71445



Customer Care Executive International

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Blog

Teleperformance Jobs In Mumbai - 27 Verified Vacancies

Customer Care Executive

Customer Service Executive

Customer Care Executive

ICICI - Loan Sales Executive

Customer Care Executive

Voice & Non-Voice Call Center Agent

International BPO Executive - Backend

Telesales Representative

International BPO Executive

Lead Generation Executive

Customer Care Executive

Customer Care Executive ( Mandatory Languages )

Customer Support Executive

Customer Care Executive International