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Jattiwara

We have an Excellent Opportunity for Male Candidates for Automobile Service Champion.

About Client:

Our Client is an Indian multinational ride-sharing company, It also operates in other business verticles including financial services and cloud kitchens.

Role: Automobile Service Champion


Roles and Responsibilities:-


1
Customer Handling
Receiving customer with smile and greet him with Politeness, courteousness and professionalism
Verify the service requests made by customers & Capture VOC of the customer and update in the system
Conversational skill for telephonic as well as face to face discussion
Customer communications about repair updates

2
Diagnosis
Analyse and Diagnose the Scooter to identify number and type of repairs applicable
Update the diagnosis report in the WMS (Getafix)  
Perform repairs & final inspection on the vehicle if the desired repairs as per the customer Voice is performed

3
System Handling
Track the Customer complaint in Zendesk and update the system on live basis
Operate Workshop Management System (Getafix) and ensure 100 % adherence
Update operational Status and ETA on timely basis in both CRM and WMS systems
Check for scooter health in Telematics Command centre for deep diagnosis

4
Technical Repairs
Service Champion should be fully equipped with knowledge on OLA Scooter
Could able to repair/replace all the parts of the scooter
Ensure he/she is updated on OLA technical curricular, news bulletin on EV

5
Process and Operational
Process adherence at Experience Centre and also ensure bays are clearly marked for Vehicle/Scooters.
Invoicing and Payment Collections
Ensure bays are free from any foreign materials and fit for serviceability

6
Parts Operation
Auditing the inventory and ensure system and physical inventory is same
Perform GRN and maintain Inventory at Experience Centre
Ensuring Warranty part reverse logistics to the Mother workshop

7
Safety and Compliance
Wear Uniform and Protective Gear while repairing scooter
Use Protective Gear and proper handling of Tool Kits while repairing scooter
Ensure fire fighting equipments are in place to ensure fire handling



Requirements
Only male candidate.
Min qualification: 12th+diploma/ graduation/post graduation(NO ITI)
Min experience: 1 year in an automobile industry in service sector.



Benefits
Upto 2.64lpa CTC including PF+ ESIC


Automobile Service Champion

Chakkalakkal

Thoppumpady

We have an Excellent Opportunity for Male Candidates for Automobile Technician Role.

About Client:

Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens.

Role: Automobile Technician


Roles and Responsibilities:-

1.  Customer Handling
Receiving customer with smile and greet him with Politeness, courteousness and professionalism
Verify the service requests made by customers & Capture VOC of the customer and update in the system
Conversational skill for telephonic as well as face to face discussion
Customer communications about repair updates

 
 2. Diagnosis
Analyse and Diagnose the Scooter to identify number and type of repairs applicable
Update the diagnosis report in the WMS (Getafix)  
Perform repairs & final inspection on the vehicle if the desired repairs as per the customer Voice is performed

 
 3. System Handling
Track the Customer complaint in Zendesk and update the system on live basis
Operate Workshop Management System (Getafix) and ensure 100 % adherence
Update operational Status and ETA on timely basis in both CRM and WMS systems
Check for scooter health in Telematics Command centre for deep diagnosis

4. Technical Repairs
Service Champion should be fully equipped with knowledge on OLA Scooter
Could able to repair/replace all the parts of the scooter
Ensure he/she is updated on OLA technical curricular, news bulletin on EV

  
5. Process and Operational
Process adherence at Experience Centre and also ensure bays are clearly marked for Vehicle/Scooters.
Invoicing and Payment Collections
Ensure bays are free from any foreign materials and fit for serviceability

 6. Parts Operation
Auditing the inventory and ensure system and physical inventory is same
Perform GRN and maintain Inventory at Experience Centre
Ensuring Warranty part reverse logistics to the Mother workshop

 
 7.   Safety and Compliance
Wear Uniform and Protective Gear while repairing scooter
Use Protective Gear and proper handling of Tool Kits while repairing scooter
Ensure fire fighting equipments are in place to ensure fire handling



RequirementsOnly male candidate.
Min qualification: 12th pass/diploma/ITI/graduation/post graduation.
Min experience: min 6 months experience in an automobile industry in service sector.



BenefitsSalary: ₹19000-23000 CTC per month including PF+ ESIC +Incentive


Automotive Technician

Shivala Par

Barh

Greetings,
Excellent Opportunity for Automobile Sales Executive. Our Client is an Indian multinational ride sharing company.

Roles and Responsibilities:
Presentable Appearance and Attitude.
Lead Management - Generate prospects from showroom walk-ins, telephone inquiries
Inquiries are to be entered in the tab with complete details of the customer.
Demonstrating the Scooter.
Carry out Test rides and convert to final sale
Addressing customer queries related to Scooter specifications, Delivery time, Scooter Pricing, Finance options, etc.



KPIs:
Percentage of TR completion from scheduled TR
Percentage of Sales conversion from Completed TR
Process adherence, No deviation from the Processes or SOPs
Good at giving Customer Experience and No Negative Feedback from Customers
CX rating



Requirements
Location: Bihar
Minimum 12th Pass
Candidates should know driving.
Good communication skills is required.
Experience: 1 Year of working experience in Automobile Sales(worked in 2Wheeler or 4Wheeler Dealership), Retail, Insurance, Finance & Banking preferred
Notice Period: Immediate - within 15 days



BenefitsSALARY: 2.4-2.76 LPA + TA and Incentives



Automobile Sales Executive

Porur

Aalathur IE

Greetings,
Excellent Opportunity for Automobile Sales Executive. Our Client is an Indian multinational ride sharing company.

Roles and Responsibilities:
Presentable Appearance and Attitude.
Lead Management - Generate prospects from showroom walk-ins, telephone inquiries
Inquiries are to be entered in the tab with complete details of the customer.
Demonstrating the Scooter.
Carry out Test rides and convert to final sale
Addressing customer queries related to Scooter specifications, Delivery time, Scooter Pricing, Finance options, etc.



KPIs:
Percentage of TR completion from scheduled TR
Percentage of Sales conversion from Completed TR
Process adherence, No deviation from the Processes or SOPs
Good at giving Customer Experience and No Negative Feedback from Customers
CX rating



Requirements
Location: Bihar
Minimum 12th Pass
Candidates should know driving.
Good communication skills is required.
Experience: 1 Year of working experience in Automobile Sales(worked in 2Wheeler or 4Wheeler Dealership), Retail, Insurance, Finance & Banking preferred
Notice Period: Immediate - within 15 days



BenefitsSALARY: 2.4-2.76 LPA + TA and Incentives


Subramanya Nagar

Ashok Nagar, Bangalore

We have an excellent opportunity for male candidates for the EV Service Advisor Role.

***SPOT JOINING***

About Client:

Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens.

Role: EV Service Advisor


Roles & Responsibilities
 Service Advisor


Roles & Responsibilities


Customer Interaction & Requirements Gathering
• Greet customers and understand their service requirements.
• Manage service appointments, ensuring timely flow and reducing customer wait times.
• Conduct a preliminary inspection of the vehicle with the customer to note down any visible issues or damage.

Job Card Creation & Workflow Coordination
• Create a detailed Job card with vehicle data, diagnosis, estimated working hours, completion date, and estimate of costs.
• Explain the work to be done to the customer, providing cost estimation and necessary information.
• Explain the jobs mentioned on the job card to the Lead Technician.
• Coordinate with the Lead Technician to ensure smooth workflow and timely completion of service jobs.
• Organize test drives with the Service Champion and Lead Technician to ensure accurate diagnosis.

Customer Approvals & Communication
• Obtain customer approval for any extensions to the service order and communicate this information to the Lead Technician.
• Maintain regular communication with customers, updating them on the progress of their vehicle service.

Issue Resolution & Upselling
• Address customer inquiries, concerns, and complaints promptly and professionally.
• Upsell additional services and products when appropriate.

Payment & Post-Service Engagement
• Assist customers with the payment process, ensuring clarity in invoicing and handling any billing discrepancies.
• Follow up with customers after service completion to ensure satisfaction and maintain records.
• Update customer feedback and escalate any unresolved complaints.

Vehicle Handover
• Handover the vehicle to the customer, explaining the jobs completed during the service



Skills Required Mandatory Skills

• Should have excellent communication, customer service skills & business acumen.
• Knowledge of 2-wheeler or 4- wheeler service and repair processes, preferably 2W EV knowledge
• Ability to explain technical information to customers.
• Strong problem-solving and conflict resolution skills.
• Multitasking and time management abilities.
• Patience and empathy when dealing with customer concerns.
• IT or DMS working knowledge.
• Basic computer skills for data entry and documentation.

Preferable Skills - 2W EV Knowledge

• Understanding of battery SOC (State of Charge), deep discharge, and charging/discharging processes.
• Knowledge of wiring diagrams, sensor management, and electrical circuits.
• Familiarity with BLDC motors, Hall sensors, and the working principle of Magneto.
• Knowledge of CDC (Charging-discharging) working cycles.
• Experience with battery BMS, connector placement, controllers and cell rotation principles.







RequirementsExperience: Minimum 1.5 years of experience
Education qualification: - Any Graduate or ITI in Electrical, or Diploma in Electrical & electronic Engg.


BenefitsUpto 23000 CTC including PF+ ESIC



EV Service Advisor

Keshari Nagar

Amankud

Job DescriptionWe have an Excellent Opportunity for Male Candidates for Automobile Technician Role.

About Client:

Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens.

Role: Automobile Technician


Roles and Responsibilities:-

1.  Customer Handling
Receiving customer with smile and greet him with Politeness, courteousness and professionalism
Verify the service requests made by customers & Capture VOC of the customer and update in the system
Conversational skill for telephonic as well as face to face discussion
Customer communications about repair updates

 
 2. Diagnosis
Analyse and Diagnose the Scooter to identify number and type of repairs applicable
Update the diagnosis report in the WMS (Getafix)  
Perform repairs & final inspection on the vehicle if the desired repairs as per the customer Voice is performed

 
 3. System Handling
Track the Customer complaint in Zendesk and update the system on live basis
Operate Workshop Management System (Getafix) and ensure 100 % adherence
Update operational Status and ETA on timely basis in both CRM and WMS systems
Check for scooter health in Telematics Command centre for deep diagnosis

4. Technical Repairs
Service Champion should be fully equipped with knowledge on OLA Scooter
Could able to repair/replace all the parts of the scooter
Ensure he/she is updated on OLA technical curricular, news bulletin on EV

  
5. Process and Operational
Process adherence at Experience Centre and also ensure bays are clearly marked for Vehicle/Scooters.
Invoicing and Payment Collections
Ensure bays are free from any foreign materials and fit for serviceability

 6. Parts Operation
Auditing the inventory and ensure system and physical inventory is same
Perform GRN and maintain Inventory at Experience Centre
Ensuring Warranty part reverse logistics to the Mother workshop

 
 7.   Safety and Compliance
Wear Uniform and Protective Gear while repairing scooter
Use Protective Gear and proper handling of Tool Kits while repairing scooter
Ensure fire fighting equipments are in place to ensure fire handling



RequirementsOnly male candidate.
Min qualification: 12th pass/diploma/ITI/graduation/post graduation.
Min experience: min 1 year experience in an automobile industry in service sector.



BenefitsUpto 19K-23k CTC including PF+ ESIC +Incentive


Kadri

Lalbagh

Banjara Colony

Sundarwadi

Job DescriptionWe have an Excellent Opportunity for Male Candidates for Automobile Technician Role.

About Client:

Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens.

Role: Automobile Technician


Roles and Responsibilities:-

1.  Customer Handling
Receiving customer with smile and greet him with Politeness, courteousness and professionalism
Verify the service requests made by customers & Capture VOC of the customer and update in the system
Conversational skill for telephonic as well as face to face discussion
Customer communications about repair updates

 
 2. Diagnosis
Analyse and Diagnose the Scooter to identify number and type of repairs applicable
Update the diagnosis report in the WMS (Getafix)  
Perform repairs & final inspection on the vehicle if the desired repairs as per the customer Voice is performed

 
 3. System Handling
Track the Customer complaint in Zendesk and update the system on live basis
Operate Workshop Management System (Getafix) and ensure 100 % adherence
Update operational Status and ETA on timely basis in both CRM and WMS systems
Check for scooter health in Telematics Command centre for deep diagnosis

4. Technical Repairs
Service Champion should be fully equipped with knowledge on OLA Scooter
Could able to repair/replace all the parts of the scooter
Ensure he/she is updated on OLA technical curricular, news bulletin on EV

  
5. Process and Operational
Process adherence at Experience Centre and also ensure bays are clearly marked for Vehicle/Scooters.
Invoicing and Payment Collections
Ensure bays are free from any foreign materials and fit for serviceability

 6. Parts Operation
Auditing the inventory and ensure system and physical inventory is same
Perform GRN and maintain Inventory at Experience Centre
Ensuring Warranty part reverse logistics to the Mother workshop

 
 7.   Safety and Compliance
Wear Uniform and Protective Gear while repairing scooter
Use Protective Gear and proper handling of Tool Kits while repairing scooter
Ensure fire fighting equipments are in place to ensure fire handling



RequirementsOnly male candidate.
Min qualification: 12th pass/diploma/ITI/graduation/post graduation.
Min experience: min 6 months experience in an automobile industry in service sector.



BenefitsSalary: ₹19000-23000 CTC per month including PF+ ESIC +Incentive


Automobile Technician

We have an Excellent Opportunity for Male Candidates for Automobile Service Champion.

About Client:

Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens.

Role: Automobile Service Champion


Roles and Responsibilities:-


1Customer HandlingReceiving customer with smile and greet him with Politeness, courteousness and professionalismVerify the service requests made by customers & Capture VOC of the customer and update in the systemConversational skill for telephonic as well as face to face discussionCustomer communications about repair updates2DiagnosisAnalyse and Diagnose the Scooter to identify number and type of repairs applicableUpdate the diagnosis report in the WMS (Getafix)  Perform repairs & final inspection on the vehicle if the desired repairs as per the customer Voice is performed3System HandlingTrack the Customer complaint in Zendesk and update the system on live basisOperate Workshop Management System (Getafix) and ensure 100 % adherenceUpdate operational Status and ETA on timely basis in both CRM and WMS systemsCheck for scooter health in Telematics Command centre for deep diagnosis4Technical RepairsService Champion should be fully equipped with knowledge on OLA ScooterCould able to repair/replace all the parts of the scooterEnsure he/she is updated on OLA technical curricular, news bulletin on EV5Process and OperationalProcess adherence at Experience Centre and also ensure bays are clearly marked for Vehicle/Scooters.Invoicing and Payment CollectionsEnsure bays are free from any foreign materials and fit for serviceability6Parts OperationAuditing the inventory and ensure system and physical inventory is samePerform GRN and maintain Inventory at Experience CentreEnsuring Warranty part reverse logistics to the Mother workshop7Safety and ComplianceWear Uniform and Protective Gear while repairing scooterUse Protective Gear and proper handling of Tool Kits while repairing scooterEnsure fire fighting equipments are in place to ensure fire handling

RequirementsOnly male candidate.
Min qualification: 12th+diploma/graduation/post graduation(NO ITI)
Min experience: min 1 year experience in an automobile industry in service sector.



BenefitsUpto 19K-23k CTC including PF+ ESIC +Incentive



Automobile Technician(Pan INDIA)

Rashtrapati Bhavan

Britania Factory

We have an Excellent Opportunity for Male Candidates for Automobile Service Champion.

About Client:

Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens.

Role: Automobile Service Champion


Roles and Responsibilities:-

1Customer HandlingReceiving customer with smile and greet him with Politeness, courteousness and professionalismVerify the service requests made by customers & Capture VOC of the customer and update in the systemConversational skill for telephonic as well as face to face discussionCustomer communications about repair updates

2DiagnosisAnalyse and Diagnose the Scooter to identify number and type of repairs applicableUpdate the diagnosis report in the WMS (Getafix)  Perform repairs & final inspection on the vehicle if the desired repairs as per the customer Voice is performed

3System HandlingTrack the Customer complaint in Zendesk and update the system on live basisOperate Workshop Management System (Getafix) and ensure 100 % adherenceUpdate operational Status and ETA on timely basis in both CRM and WMS systemsCheck for scooter health in Telematics Command centre for deep diagnosis

4Technical RepairsService Champion should be fully equipped with knowledge on OLA ScooterCould able to repair/replace all the parts of the scooterEnsure he/she is updated on OLA technical curricular, news bulletin on EV

5Process and OperationalProcess adherence at Experience Centre and also ensure bays are clearly marked for Vehicle/Scooters.Invoicing and Payment CollectionsEnsure bays are free from any foreign materials and fit for serviceability

6Parts OperationAuditing the inventory and ensure system and physical inventory is samePerform GRN and maintain Inventory at Experience CentreEnsuring Warranty part reverse logistics to the Mother workshop

7Safety and ComplianceWear Uniform and Protective Gear while repairing scooterUse Protective Gear and proper handling of Tool Kits while repairing scooterEnsure fire fighting equipments are in place to ensure fire handling

RequirementsOnly male candidate.
Min qualification: 12th+diploma/graduation/post graduation(NO ITI)
Min experience: min 1 year experience in an automobile industry in service sector.



BenefitsUpto 19K-23k CTC including PF+ ESIC +Incentive



Mithapur

Job DescriptionWe have an Excellent Opportunity for Male Candidates for Automobile Technician Role.

About Client:

Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens.

Role: Automobile Technician


Roles and Responsibilities:-

1.  Customer Handling
Receiving customer with smile and greet him with Politeness, courteousness and professionalism
Verify the service requests made by customers & Capture VOC of the customer and update in the system
Conversational skill for telephonic as well as face to face discussion
Customer communications about repair updates

 
 2. Diagnosis
Analyse and Diagnose the Scooter to identify number and type of repairs applicable
Update the diagnosis report in the WMS (Getafix)  
Perform repairs & final inspection on the vehicle if the desired repairs as per the customer Voice is performed

 
 3. System Handling
Track the Customer complaint in Zendesk and update the system on live basis
Operate Workshop Management System (Getafix) and ensure 100 % adherence
Update operational Status and ETA on timely basis in both CRM and WMS systems
Check for scooter health in Telematics Command centre for deep diagnosis

4. Technical Repairs
Service Champion should be fully equipped with knowledge on OLA Scooter
Could able to repair/replace all the parts of the scooter
Ensure he/she is updated on OLA technical curricular, news bulletin on EV

  
5. Process and Operational
Process adherence at Experience Centre and also ensure bays are clearly marked for Vehicle/Scooters.
Invoicing and Payment Collections
Ensure bays are free from any foreign materials and fit for serviceability

 6. Parts Operation
Auditing the inventory and ensure system and physical inventory is same
Perform GRN and maintain Inventory at Experience Centre
Ensuring Warranty part reverse logistics to the Mother workshop

 
 7.   Safety and Compliance
Wear Uniform and Protective Gear while repairing scooter
Use Protective Gear and proper handling of Tool Kits while repairing scooter
Ensure fire fighting equipments are in place to ensure fire handling



RequirementsOnly male candidate.
Min qualification: 12th pass/diploma/ITI/graduation/post graduation.
Min experience: min 1 year experience in an automobile industry in service sector.



BenefitsUpto 19K-23k CTC including PF+ ESIC +Incentive



I.I.T.Main Gate

Johar Chowk

We have an Excellent Opportunity for Male Candidates for Automobile Technician Role.

About Client:

Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens.

Role: Automobile Technician


Roles and Responsibilities:-

1.  Customer Handling
Receiving customer with smile and greet him with Politeness, courteousness and professionalism
Verify the service requests made by customers & Capture VOC of the customer and update in the system
Conversational skill for telephonic as well as face to face discussion
Customer communications about repair updates

 
 2. Diagnosis
Analyse and Diagnose the Scooter to identify number and type of repairs applicable
Update the diagnosis report in the WMS (Getafix)  
Perform repairs & final inspection on the vehicle if the desired repairs as per the customer Voice is performed

 
 3. System Handling
Track the Customer complaint in Zendesk and update the system on live basis
Operate Workshop Management System (Getafix) and ensure 100 % adherence
Update operational Status and ETA on timely basis in both CRM and WMS systems
Check for scooter health in Telematics Command centre for deep diagnosis

4. Technical Repairs
Service Champion should be fully equipped with knowledge on OLA Scooter
Could able to repair/replace all the parts of the scooter
Ensure he/she is updated on OLA technical curricular, news bulletin on EV

  
5. Process and Operational
Process adherence at Experience Centre and also ensure bays are clearly marked for Vehicle/Scooters.
Invoicing and Payment Collections
Ensure bays are free from any foreign materials and fit for serviceability

 6. Parts Operation
Auditing the inventory and ensure system and physical inventory is same
Perform GRN and maintain Inventory at Experience Centre
Ensuring Warranty part reverse logistics to the Mother workshop

 
 7.   Safety and Compliance
Wear Uniform and Protective Gear while repairing scooter
Use Protective Gear and proper handling of Tool Kits while repairing scooter
Ensure fire fighting equipments are in place to ensure fire handling



RequirementsOnly male candidate.
Min qualification: 12th pass/diploma/ITI/graduation/post graduation.
Min experience: min 6 months experience in an automobile industry in service sector.



BenefitsSalary: ₹19000-23000 CTC per month including PF+ ESIC +Incentive



A C Guards

Jungametta

Job Description

We have an Excellent Opportunity for Male Candidates for Automobile Service Champion.

About Client:

Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens.

Role: Automobile Service Champion


Roles and Responsibilities:-

1Customer HandlingReceiving customer with smile and greet him with Politeness, courteousness and professionalismVerify the service requests made by customers & Capture VOC of the customer and update in the systemConversational skill for telephonic as well as face to face discussionCustomer communications about repair updates

2DiagnosisAnalyse and Diagnose the Scooter to identify number and type of repairs applicableUpdate the diagnosis report in the WMS (Getafix)  Perform repairs & final inspection on the vehicle if the desired repairs as per the customer Voice is performed

3System HandlingTrack the Customer complaint in Zendesk and update the system on live basisOperate Workshop Management System (Getafix) and ensure 100 % adherenceUpdate operational Status and ETA on timely basis in both CRM and WMS systemsCheck for scooter health in Telematics Command centre for deep diagnosis

4Technical RepairsService Champion should be fully equipped with knowledge on OLA ScooterCould able to repair/replace all the parts of the scooterEnsure he/she is updated on OLA technical curricular, news bulletin on EV

5Process and OperationalProcess adherence at Experience Centre and also ensure bays are clearly marked for Vehicle/Scooters.Invoicing and Payment CollectionsEnsure bays are free from any foreign materials and fit for serviceability

6Parts OperationAuditing the inventory and ensure system and physical inventory is samePerform GRN and maintain Inventory at Experience CentreEnsuring Warranty part reverse logistics to the Mother workshop

7Safety and ComplianceWear Uniform and Protective Gear while repairing scooterUse Protective Gear and proper handling of Tool Kits while repairing scooterEnsure fire fighting equipments are in place to ensure fire handling



Narwa Mines

Baliaguri

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2coms Consulting Pvt Ltd Jobs - 308 Verified Vacancies

Automobile Service Champion

Automotive Technician

Automobile Sales Executive

Automobile Sales Executive

EV Service Advisor

Automotive Technician

Automotive Technician

Automobile Technician

Automobile Technician(Pan INDIA)

Automobile Technician(Pan INDIA)

Automotive Technician

Automotive Technician

Automobile Technician(Pan INDIA)

Automotive Technician