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Subramanya Nagar

Bengaluru

Kailasipalyam

Job Title: RPA Software Detective – Blue Prism Specialist (Contract-to-Hire)

Company: Leading Global MNC (Payroll: 2COMS)
Location: Bangalore
Work Mode: Work From Office | Shift: Rotational | Model: Hybrid
Contract: 9 Months C2H → Conversion based on performance


About the Role
Do you love solving technical mysteries?
We’re looking for RPA Engineers who think like Software Detectives — someone who can dive into critical business systems, trace issues across components, and resolve them with precision and speed.

You will work closely with business, tech, and client teams, handling automation incidents and ensuring smooth operations in a high-impact environment.

Key ResponsibilitiesAct as a “software detective” to identify, analyze, and resolve RPA automation issues.
End-to-end support for Blue Prism production incidents.
Work across multiple applications and systems to trace root causes.
Interface with client stakeholders, technical teams & non-technical teams.
Follow Incident Management best practices and ensure SLA adherence.



RequirementsMust-Have Skills3+ years of overall IT experience
2+ years of core hands-on Blue Prism RPA development/support experience
Strong experience in debugging, monitoring, and fixing automation issues
Excellent verbal & written communication skills
Strong understanding of Incident Management Lifecycle
Ability to work in rotational shifts (Hybrid model)

EducationBachelor’s degree in Engineering / Computer Science / IT or equivalent.


BenefitsWhy Join?Work with a world-class MNC
Opportunity to convert to full-time employee based on performance
Excellent growth & learning opportunities
Competitive salary with a hike on your last CTC as per market standards




RPA Software Detective – Blue Prism Specialist

Keshari Nagar

Gangapada

Title: Electrician cum AC Technician
Job Type: Full-Time
Industry: Electrical Maintenance / HVAC / AC Technician

Role Summary:

We are seeking a skilled Electrician cum AC Technician responsible for handling electrical installation, maintenance, and troubleshooting along with air-conditioning (AC/HVAC) installation, servicing, and repair. The role ensures safe, efficient, and uninterrupted operations of electrical and HVAC systems within the facility.

Key Responsibilities:

Electrical Maintenance
• Install, maintain, and repair electrical wiring, panels, DBs, lighting, sockets, and power points
• Attend electrical breakdowns and rectify faults promptly
• Maintain motors, starters, MCC panels, and basic control circuits
• Ensure proper earthing, load balancing, and electrical safety
• Support installation of new machines and equipment
• Maintain electrical logbooks and maintenance records

AC Installation & Commissioning
• Install split, window, cassette, duct able, VRF / VRV AC systems
• Carry out commissioning, testing, and trial runs
• Ensure proper electrical wiring, earthing, and drainage

Maintenance & Servicing
• Perform preventive and breakdown maintenance of AC systems
• Clean filters, coils, blowers, and condenser units
• Check refrigerant levels and pressure
• Maintain service records and logbooks


Requirements
• Experience: Minimum 4 to 5+ years in Electrical & AC / HVAC Maintenance
• Strong troubleshooting & maintenance skills
• Practical knowledge of electrical systems and AC units



Benefits
• Salary: Below ₹65,000 per month / Negotiable
• Competitive & negotiable salary package
• Stable full-time employment opportunity
• Exposure to both Electrical & HVAC systems

Other Job Details / Key Pointers:

• Location: Bhuinpur, Khorda
• Age: Open (As per company policy)
• Gender: Male / Female
• Eligibility: Minimum 4–5+ years relevant experience (Mandatory)
• Qualification: ITI / Diploma / Relevant Technical Background (Preferred)
• Graduating Year: Any pass-out year
• Shift: General Shift / Day Shift
• Payroll: Direct company payroll
• Communication: Basic communication skills required
• Salary: Below ₹65,000 per month / Negotiable
• Relocation: Not specified (Local candidates preferred)


Electrical & AC Maintenance Technician

Karampur Chaudhary

Amlaunipur

 Title - Retail / Field Sales Role | CSD Operations
Job Type: Full-Time
Industry: Retail / Field Sales / CSD Sales
Requirements• Minimum 3–4 years of experience in Retail / Field Sales
• Prior team handling experience is mandatory
• Full-time Graduation required
• Age: 25 – 30 years
• Candidate should not have location constraints
• Reporting To: WL 1B / 1C KAEs
Key Skills Required:
• Decent communication skills in English & local language
• Strong MS Excel knowledge (VLOOKUP & Pivot – Mandatory)
• Good understanding of reports and data interpretation
• Strong arithmetic & numerical skills
• Experience in the retail market environment
• Comfortable with mobile operations, technology, and apps
• Effective team handling skills

Benefits• Competitive salary package (Up to ₹6 LPA CTC)
• Opportunity to work with a structured sales & distribution network
• Career growth & internal advancement opportunities
• Hands-on exposure to CSD & retail sales operations
Other Job Details / Key Pointers:

• Location: Kanpur
• Age: 25 – 30 Years
• Gender: Male / Female
• Eligibility: Minimum 3–4 years Retail / Field Sales experience | Team handling required
• Qualification: Full-time Graduation (Mandatory)
• Graduating Year: Any pass-out year
• Shift: General / Day Shift (Field Role)
• Payroll: On HFS Rolls
• Communication: Decent English & Local Language Skills
• Salary: Up to ₹6 LPA CTC
• Relocation: Not available 


Hiring Now – Retail & Field Sales

Hanspuram

Behatasakat

 Title - Retail / Field Sales Role | CSD Operations
Job Type: Full-Time
Industry: Retail / Field Sales / CSD Sales
Requirements• Minimum 3–4 years of experience in Retail / Field Sales
• Prior team handling experience is mandatory
• Full-time Graduation required
• Age: 25 – 30 years
• Candidate should not have location constraints
• Reporting To: WL 1B / 1C KAEs
Key Skills Required:
• Decent communication skills in English & local language
• Strong MS Excel knowledge (VLOOKUP & Pivot – Mandatory)
• Good understanding of reports and data interpretation
• Strong arithmetic & numerical skills
• Experience in the retail market environment
• Comfortable with mobile operations, technology, and apps
• Effective team handling skills

Benefits• Competitive salary package (Up to ₹6 LPA CTC)
• Opportunity to work with a structured sales & distribution network
• Career growth & internal advancement opportunities
• Hands-on exposure to CSD & retail sales operations
Other Job Details / Key Pointers:

• Location: Kanpur
• Age: 25 – 30 Years
• Gender: Male / Female
• Eligibility: Minimum 3–4 years Retail / Field Sales experience | Team handling required
• Qualification: Full-time Graduation (Mandatory)
• Graduating Year: Any pass-out year
• Shift: General / Day Shift (Field Role)
• Payroll: On HFS Rolls
• Communication: Decent English & Local Language Skills
• Salary: Up to ₹6 LPA CTC
• Relocation: Not available 



Santoshi Mata Chowk

Council Hall (Police Commissioner Office)

Title: US Healthcare Voice Process | Immediate Hiring | Pune
Job Type: Full-Time
Industry: BPO / US Healthcare / Voice Process
Role Summary:
We are hiring skilled and communication-driven professionals for the US Healthcare Voice Process in Pune. This role is ideal for candidates who have prior experience in US healthcare processes and are comfortable working in a night shift environment. The position requires excellent English communication skills, the ability to handle voice-based customer interactions, and a strong understanding of US healthcare processes. Immediate joiners are highly preferred as we are looking to close multiple positions quickly.
Open Positions:
US Healthcare Voice Process Executive (1+ Year Experience) – Pune
CTC: ₹47K – ₹48K per month
• Handle inbound and outbound voice interactions related to US healthcare processes, AR experience with denial management
• Provide accurate information and support to customers as per process guidelines
• Maintain quality standards and follow compliance requirements
• Ensure effective communication and resolution of customer queries
• Maintain proper documentation and call records as per company policies

Requirements• Minimum 1 year and above experience in US Healthcare Voice Process, AR experience with denial management
• Graduate qualification mandatory
• Excellent English communication skills required
• Ability to work in night shifts
• Immediate joiners preferred who can join within 7days only 

Benefits• Competitive salary package with attractive incentives
• Up to ₹3,000 performance incentive
• Up to ₹10,000 ticket reimbursement for outstation candidates
• 5-day working week with fixed Saturday & Sunday off
• Opportunity to work with a reputed organization in the US healthcare domain

Other Job Details / Key Pointers:
• Location: Pune
• Age: Open (As per company policy)
• Gender: Male / Female
• Eligibility: Minimum 1 year experience in US Healthcare Voice Process
• Qualification: Graduate (Mandatory)
• Graduating Year: Any pass-out year
• Shift: Night Shift (Majorly)
• Payroll: Company Payroll
• Communication: Excellent English communication required
• Salary: ₹47K – ₹48K Monthly CTC | ₹40K – ₹41K In-Hand + Up to ₹3K Performance Incentive
• Relocation: Local & Outstation candidates can apply | Up to ₹10K ticket reimbursement
 • Joining timing- within 7days only



US Healthcare Voice Process

Job Description

International Voice Process – Bangalore (WFO)We’re hiring International Voice Process Associates in Bangalore – Adugodi (near Koramangala).
This is a full-time, work-from-office role with rotational shifts and growth opportunities in customer experience and inbound sales.



Job RoleYou’ll be the first point of contact for international customers, handling inbound voice interactions.
Your responsibilities include:
Answering inbound international customer calls
Resolving customer queries, complaints, and escalations professionally
Ensuring quick and effective resolutions within SLA timelines
Identifying opportunities for upselling and cross-selling relevant products/services
Handling dissatisfied customers with empathy and confidence
Accurately documenting customer interactions in CRM systems
Working closely with internal teams to close issues efficiently
Meeting quality, customer satisfaction, and sales conversion targets



 Job Details at a GlanceLocation: Bangalore – Adugodi (Near Koramangala)
Mode: Work From Office
Industry: BPO / International Customer Support / Voice Process
Shift: Rotational
Payroll: 2Coms Consulting Pvt. Ltd.



Compensation & BenefitsSalary: Up to ₹48,000 CTC (based on experience & interview performance)
Provident Fund (PF)
Both-way cab facility
Performance-driven environment with clear growth paths



Ideal Candidate TraitsCustomer-focused and solution-oriented
Target-driven with strong ownership mindset
Confident communicator and active listener
Strong multitasking and time management skills
Team player who adapts quickly to change



RequirementsEligibility CriteriaPlease confirm if you meet the following:
✔ 1yr to 7yrs experience in International Voice Process (Customer Support or Sales)
✔ Exposure to inbound sales / upselling / cross-selling preferred (Not mandatory)
✔ Comfortable speaking to international customers
✔ Excellent English communication skills (verbal)
✔ Ability to handle escalations and objections calmly
✔ Willing to work in rotational shifts
✔ Ready for Work From Office – Bangalore (Adugodi)



Education & EligibilityEducation: Graduate or Undergraduate – any discipline
Graduation Year: No restriction
Age: As per company policy
Gender: Open to all



Benefits Provident Fund (PF)
Both-way cab facilities
Other Details Regarding This Job:Location: Bangalore – Adugodi (Near Koramangala) | Work From Office
Age Criteria: Open / As per company policy
Gender: Both Male & Female candidates can apply
Eligibility: Candidates with experience 1yr to 7yrs in International Voice domain required.
Qualification: Graduate / Undergraduate in any discipline
Graduating Year: Any year pass-out (No restriction)
Shift: Rotational shifts
Payroll: 2Coms Consulting Pvt. Ltd.
Communication: Excellent English communication (Verbal) / Strong interpersonal and negotiation skills
Salary: Upto 48k CTC As per company standards (based on experience and interview performance)
Relocation: Only from in and around Bangalore



International Voice Process For MNC

Adugodi

International Voice Process – Bangalore (WFO)We’re hiring International Voice Process Associates in Bangalore – Adugodi (near Koramangala).
This is a full-time, work-from-office role with rotational shifts and growth opportunities in customer experience and inbound sales.



Job RoleYou’ll be the first point of contact for international customers, handling inbound voice interactions.
Your responsibilities include:
Answering inbound international customer calls
Resolving customer queries, complaints, and escalations professionally
Ensuring quick and effective resolutions within SLA timelines
Identifying opportunities for upselling and cross-selling relevant products/services
Handling dissatisfied customers with empathy and confidence
Accurately documenting customer interactions in CRM systems
Working closely with internal teams to close issues efficiently
Meeting quality, customer satisfaction, and sales conversion targets



 Job Details at a GlanceLocation: Bangalore – Adugodi (Near Koramangala)
Mode: Work From Office
Industry: BPO / International Customer Support / Voice Process
Shift: Rotational
Payroll: 2Coms Consulting Pvt. Ltd.



Compensation & BenefitsSalary: Up to ₹48,000 CTC (based on experience & interview performance)
Provident Fund (PF)
Both-way cab facility
Performance-driven environment with clear growth paths



Ideal Candidate TraitsCustomer-focused and solution-oriented
Target-driven with strong ownership mindset
Confident communicator and active listener
Strong multitasking and time management skills
Team player who adapts quickly to change



RequirementsEligibility CriteriaPlease confirm if you meet the following:
✔ 1yr to 7yrs experience in International Voice Process (Customer Support or Sales)
✔ Exposure to inbound sales / upselling / cross-selling preferred (Not mandatory)
✔ Comfortable speaking to international customers
✔ Excellent English communication skills (verbal)
✔ Ability to handle escalations and objections calmly
✔ Willing to work in rotational shifts
✔ Ready for Work From Office – Bangalore (Adugodi)



Education & EligibilityEducation: Graduate or Undergraduate – any discipline
Graduation Year: No restriction
Age: As per company policy
Gender: Open to all



Benefits Provident Fund (PF)
Both-way cab facilities
Other Details Regarding This Job:Location: Bangalore – Adugodi (Near Koramangala) | Work From Office
Age Criteria: Open / As per company policy
Gender: Both Male & Female candidates can apply
Eligibility: Candidates with experience 1yr to 7yrs in International Voice domain required.
Qualification: Graduate / Undergraduate in any discipline
Graduating Year: Any year pass-out (No restriction)
Shift: Rotational shifts
Payroll: 2Coms Consulting Pvt. Ltd.
Communication: Excellent English communication (Verbal) / Strong interpersonal and negotiation skills
Salary: Upto 48k CTC As per company standards (based on experience and interview performance)
Relocation: Only from in and around Bangalore




College Square

Kolkata

Job DescriptionTitle: Customer Support Executive – International Voice Process
Location: Pune / Bangalore
Job Type: Full-Time
Industry: IT / BPO / International Customer Support

Summary:
We are seeking a Customer Support Executive to join our international voice support team at a leading Indian MNC in the IT and customer service domain. This role is critical in delivering exceptional customer experiences to global clients through timely, accurate, and professional communication. The ideal candidate will manage inbound and outbound international calls, resolve customer issues efficiently, and uphold high service quality standards in a dynamic, fast-paced environment. As a key contributor to our global support operations, you will play a vital role in maintaining customer satisfaction and driving service excellence across international markets.

Responsibilities:
• Handle inbound and outbound international customer calls with professionalism and empathy
• Resolve customer queries related to products, services, billing, and technical issues
• Ensure accurate documentation of all interactions and adherence to compliance and quality standards
• Maintain high service levels, including call handling time, first-call resolution, and customer satisfaction metrics
• Collaborate with internal teams to escalate and resolve complex issues promptly
• Contribute to continuous improvement in service delivery and customer experience

Requirements
• Minimum of 1 year and above of proven experience in international voice-based customer support
• Graduate degree in any discipline (required)
• Excellent spoken and written English proficiency (mandatory)
• Strong communication, problem-solving, and interpersonal skills
• Willingness to relocate to Pune or Bangalore
• Ability to work effectively in a full-time, office-based environment
• Only candidates based in Kolkata are eligible to apply, with clear intent to relocate

Work Details:
• Work Mode: Work From Office
• Employment Type: Full-Time
• Company: Top Indian MNC – IT & Customer Support

Benefits• Salary: Up to ₹5.75 LPA (CTC)
• Relocation support provided
• Paid professional training
• Career growth in a global MNC environment

Other Job Pointers / Additional Details:
·  Job Location: Pune / Bangalore (WFO post-relocation)
·  Age: Open (as per policy)
·  Gender: Male / Female
·  Eligibility: 1+ yr Intl Voice exp | Graduates only | Only Kolkata candidates willing to relocate the job location 
·  Qualification: Graduate (any stream)
·  Pass-out Year: Any
·  Shift: Rotational (International process)
·  Payroll: Direct payroll (Top Indian MNC)
·  Communication: Excellent English (Speaking) | International customer exposure preferred
·  Salary: Up to ₹5.75 LPA (CTC)
·  Relocation: Mandatory to Pune/Bangalore | Relocation support provided


MNC Voice Process

Rashtrapati Bhavan

DLF Phase 3 (Rapid Metro)

Job Description
Title: Senior Customer Support Representative – International Voice
Location: Gurgaon Cyber City
Job Type: Full-Time
Industry: BPO / International Voice Process / Customer Support
Summary:

We are seeking a dedicated Senior Customer Support Representative to join our International Voice Process team in Gurgaon. This role is critical in delivering exceptional customer experiences by resolving billing inquiries with precision and professionalism across global time zones. The ideal candidate will be a self-driven professional with proven experience in international support, strong communication skills, and the ability to thrive in a dynamic, customer-centric environment. You will serve as a key point of contact for international clients, ensuring accurate resolution of billing issues while maintaining compliance with service standards. This is a full-time, office-based position requiring flexibility to work rotational shifts, with opportunities for growth within a global support framework.
Responsibilities:

• Handle international billing-related voice calls interactions from global clients across multiple time zones
• Deliver prompt, courteous, and accurate responses to customer inquiries with a focus on resolution and satisfaction
• Resolve complex billing discrepancies, payment issues, and account-related concerns with high precision
• Uphold best practices in customer service, including active listening, empathy, and professional communication
• Adapt seamlessly to rotational shift schedules and evolving business demands

Requirements
• Minimum of 6 months ad above hands-on experience in an International Voice Process with proper documents (mandatory)
• Freshers are not eligible
• Undergraduate, Graduate, or Postgraduate qualification in any discipline
• Exceptional English communication skills (verbal and written)
• Strong interpersonal and conflict-resolution skills
• Ability to work effectively in a global support environment with diverse customer bases
• Must be based in Gurgaon 
  Candidates who can join immediately or join within 7days can apply only. 

Work Details:

• Work Mode: Work From Office
• Shift: Rotational shifts
• Week Off: 2 rotational days
• Both-side cab facility provided

Benefits
• Salary: Up to ₹4.5 LPA (based on experience)
• Both-side cab facility
• Opportunity to work with a captive unit
• Career growth through Internal Job Postings (IJP) across roles and business units
Other Job Details:
• Location: Gurgaon (Work From Office)
• Gender: Male and Female both can apply
• Experience: Minimum 6+ months in International Voice Process with proper documents (Mandatory)
• Eligibility: Freshers not eligible | Only more than 6 months experience into International Voice Process can apply.
• Qualification: UG / Graduate / Postgraduate
• Graduating Year: Any pass-out year
• Shift: Rotational shifts | 2 rotational week-offs
• Payroll: Direct company payroll (Captive Unit)
• Communication: Excellent English (Verbal & Written)
• Salary: Up to ₹4.5 LPA (Based on experience)
• Relocation: Not available



Hiring Sr. Customer Support - International Voice

Kenchanapura

Job DescriptionTitle: Two-Wheeler Test RiderLocation: BangaloreJob Type: Full-timeIndustry: Automotive / Two-Wheeler ManufacturingReporting To: R&D / Quality Engineering TeamSummary:The Two-Wheeler Test Rider will play a crucial role in evaluating motorcycles and scooters under various road and track conditions to assess performance, safety, quality, and rider comfort. The position involves conducting structured tests, recording detailed observations, and providing actionable feedback to engineering and quality teams. By ensuring accurate reporting, safe riding practices, and adherence to testing protocols, the Test Rider contributes directly to product reliability, safety, and overall development of two-wheeler vehicles.Responsibilities:Conduct road and track testing of two-wheelers as per company testing protocols.

Evaluate vehicle performance, handling, braking, mileage, vibration, noise, and overall ride quality.

Perform durability tests by riding vehicles for extended periods under different conditions.

Identify abnormalities, defects, or performance issues and report them accurately.

Maintain detailed logs and provide feedback to R&D, QA, and technical teams.

Ensure safe and responsible handling of vehicles during all test cycles.

Follow all safety guidelines, wear prescribed riding gear, and comply with testing standards.

Assist the technical team during vehicle inspections, adjustments, or re-testing.
Requirements:Valid two-wheeler driving license with a good riding history (mandatory).

2–3 years of experience in riding or related roles (delivery, motorsport, or test riding preferred but not mandatory).Excellent riding skills and confidence in handling scooters and motorcycles of different engine capacities.

Strong understanding of road safety and traffic rules.

Physically fit and able to ride for long durations across varied terrains and conditions.Basic mechanical understanding of two-wheelers is an added advantage.

Good observation skills with the ability to provide clear, honest feedback.

Willingness to travel for testing activities and work flexible schedules, including early mornings if required.
Benefits:Salary: Up to ₹35,000 CTC
Other Pointers regarding this job:Work Location: Bangalore (On-site role with occasional field testing)

Age Criteria: 18 years to 33 years old eligible

Gender: Both Male & Female can apply

Eligibility: Minimum 2 years of relevant riding experience preferred

License Requirement: Valid two-wheeler driving license mandatory

Safety Compliance: Mandatory adherence to riding safety norms, PPE usage, and traffic regulations

Work Details: Full-time role; flexible and field-based testing schedules

Communication Skills: Should be able to provide clear and concise feedback to technical teams


Two Wheeler Test Rider

Kallayam 

Vellayani 

Job Summary
We are looking for a dynamic and student-focused Overseas sales representative to guide students through overseas education opportunities, course selection, university applications, visa processes, and career planning. The role requires strong counselling skills, sales ability, and knowledge of international education systems.
Key Responsibilities
Counsel students regarding higher education opportunities in countries such as UK, Australia, New Zealand, Germany, Austria
Understand student profile, academic background, budget, and career goals
Suggest suitable courses, universities, and countries based on eligibility
Explain admission requirements, scholarships, visa process, and post-study work opportunities
Assist students in completing university applications and documentation
Coordinate with universities and admission teams for offer letters and application status
Guide students for SOP, LOR, CV, and interview preparation
Support visa filing and pre-departure documentation
Follow up regularly with leads and maintain counselling records
Convert enquiries into admissions through effective counselling and relationship building
Participate in education fairs, seminars, school visits, and promotional events
Achieve monthly admission and revenue targets

Required Skills
Excellent communication and interpersonal skills
Strong counselling and convincing ability
Knowledge of international admission and visa procedures
Good documentation and follow-up skills

Qualification
Bachelor’s Degree / Master’s Degree in any discipline
Certification in counselling or international education preferred

Experience
1 to 5 years in study abroad counselling / overseas education / admissions

Preferred Candidate Profile
Experience handling student leads from India
Ability to counsel parents and students confidently




Overseas Sales Representative (Inside Sales)

Job DescriptionTitle: KOLKATA MNC | International Process
Location: Newtown, Kolkata
Job Type: Full-Time
Industry: BPO / International Process / Customer Support

Summary:
We are seeking a skilled International Customer Support Executive to join our dynamic team in Newtown, Kolkata. This full-time role is part of a global voice process within a leading multinational organization, where you will serve as a key point of contact for international customers. Your primary responsibility will be to deliver exceptional customer service through professional, accurate, and empathetic voice interactions. You will resolve customer inquiries, ensure compliance with service standards, and contribute to a positive brand experience across global markets. This role offers a structured growth path for freshers and experienced professionals alike, with opportunities to develop advanced communication, problem-solving, and customer engagement skills in a fast-paced, performance-driven environment.

Responsibilities:
• Handle inbound and outbound voice calls/ chats from international customers across diverse time zones
• Accurately understand customer concerns and provide timely, effective, and compliant resolutions
• Maintain a professional and courteous demeanor throughout every interaction to ensure high customer satisfaction
• Log and update customer interactions in the CRM and support systems with precision and consistency
• Consistently meet or exceed quality, productivity, and compliance targets set by the team and management
• Collaborate with internal teams such as billing, technical support, and operations to escalate and resolve complex issues

RequirementsRequirements:
• Open to only 6months and above experienced candidates in international BPO can apply
• Freshers not eligible 
• Any undergraduate, graduate, or postgraduate degree is acceptable
• Excellent command of English (reading, writing, and spoken) with clear pronunciation and fluency
• Strong interpersonal, communication, persuasion, and problem-solving skills
• Ability to thrive in a fast-paced, high-volume environment with minimal supervision
• Willingness to work in rotational shifts, including evenings, weekends, and holidays
• Must be based in Kolkata and available for on-site work


Benefits• Salary: Up to ₹3.60 LPA (based on experience)
• Provident Fund (PF) + ESIC + Health Insurance
• World-class MNC work culture with a luxurious office setup
• Home drop facility through company-provided cab service
• Career growth opportunities through Internal Job Postings (IJP)

·        
 Other Job Details / Key Pointers:
·         Location: Newtown Kolkata (WFO)
·         Age: Open (as per policy)
·         Gender: Male / Female
·         Eligibility: 6months and above experienced candidates in international BPO can apply | Kolkata candidates only
·         Qualification: UG / Graduate / PG
·         Pass-out Year: Any
·         Shift: Rotational (incl. night shifts)
·         Payroll: Direct MNC payroll
·         Communication: Excellent English (Read/Write/Speak)
·         Salary: Up to ₹3.60 LPA
·         Relocation: Not available




International Voice Process

A C Guards

Liberty

Job DescriptionTitle: Apprenticeship Operations (NAPS)

Job Type: Full-Time

Summary:

The Apprenticeship Operations (NAPS) role is essential in ensuring the seamless and compliant onboarding and management of apprentices under the National Apprenticeship Promotion Scheme (NAPS). This position is responsible for the full lifecycle of apprenticeship registrations—from initial enrolment to contract activation and ongoing support—ensuring strict adherence to government portal requirements. The ideal candidate will act as a key liaison between the institute and apprentices, promoting transparency, accuracy, and engagement through effective communication and meticulous documentation. By maintaining real-time tracking, generating actionable reports, and delivering localized support in the regional language, this role plays a critical role in advancing skill development and employment outcomes under NAPS.

Responsibilities:

Manage end-to-end registration of apprentices on the apprenticeshipindia.gov.in portal.
Generate and activate apprenticeship contracts in compliance with NAPS guidelines and timelines.
Conduct thorough verification of apprentice KYC documents, including Aadhar, bank details, and educational certificates, to ensure 100% compliance.
Maintain a precise and error-free MS Excel tracker for attendance records and contract status updates.
Serve as the primary point of contact for apprentices, resolving queries related to contracts, portal access, and NAPS benefits.
Communicate with apprentices in the regional language to ensure clarity on apprenticeship terms, rights, and program benefits.
Prepare and submit comprehensive weekly and monthly MIS reports on enrolment trends and operational performance.



RequirementsTechnical Skills: Advanced proficiency in MS Excel, including VLOOKUP, Pivot Tables, and data cleaning techniques.
Language Skills: Fluency in both English and Hindi (written and verbal).
Regional Language Proficiency: Essential ability to communicate effectively in the regional language for candidate counselling and on-site coordination.
Soft Skills: Strong interpersonal and communication abilities, close attention to detail, and the patience required to support diverse apprentice queries efficiently.


Other details regarding the job
​
Relevant Experience - 1-5 years in contract labour management, HR operations, and documentation from the Manufacturing/Plant Industry

Location - 

Kanchipuram, Chennai

Attibele, South Bangalore

Khalapur, Mumbai

Vasna Chacharwadi, Gujarat

L&T CSTI - Pilkhuwa- Delhi

Srirampore, Kolkata

Cuttack- Odisha

Mayurbhanj- Odisha

Jadcherla, Hyderabad

Technical Skills: Advanced proficiency in MS Excel, including VLOOKUP, Pivot Tables, and data cleaning techniques.


Language Skills: Fluency in both English and Hindi (written and verbal).

Notice period - Immediate to 30 days

Salary - upto 25k


Apprenticeship Operations (NAPS)

Title: Service Desk Management Executive (Voice)
Location: Bangalore (Work From Office)
Job Type: Full-Time

Industry: IT Service Desk / Customer Support / Voice Process


Job Description:We are hiring experienced resources for a Service Desk Management (Voice) role with a leading multinational company in Bangalore. The role involves managing service desk functions, acting as a single point of contact for service users, and delivering high-quality customer support across multiple service channels.


Key Responsibilities:Manage one or more customer service or service desk functions
Act as the primary point of contact for users reporting issues, requesting information, access, or other services
Provide customer support through voice, digital, self-service, and automated channels
Ensure timely issue resolution in line with SLA and process guidelines
Deliver excellent customer service and maintain service quality standards



RequirementsExperience:Technical graduate freshers are eligible
Education:Graduation is mandatory
IT graduates preferred with basic troubleshooting knowledge
Language Requirement:Excellent verbal communication skills
Proper email etiquette
No MTI (Mother Tongue Influence)
Other Requirements:Strong problem-solving and analytical skills
Excellent customer service skills
Willingness to work in night shifts
Work From Office only

Other details regarding this job:
·         Location: Bangalore (Work From Office only)
·         Age Criteria: Open / As per company policy
·         Gender: Male & Female candidates can apply
·         Eligibility: Graduation is mandatory/ IT graduates preferred
·         Graduating Year: Any year of pass-out (No restriction)
·         Shift: Night shifts
·         Payroll: Direct payroll of the company (MNC)
·         Communication: Excellent verbal English communication required
·         Proper email etiquette is mandatory
·         No Mother Tongue Influence (MTI)
·         Salary: Upto ₹25,000 CTC Maximum salary for technical graduate freshers
·         Relocation: Relocation is not available.



BenefitsSalary: Upto ₹25,000 CTC Maximum salary for technical graduate freshers
Both-way cab facility
Provident Fund (PF)
Employee State Insurance (ESI)
Opportunity to work with a leading MNC





IT Freshers For Service Desk Management

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