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Chakkalakkal

Thoppumpady

This is an exiting opportunity for a driven and motivated individual who wants to make a difference in students' life. You will join a dynamic international team and will be responsible for converting enquiries from students who are interested in studying in the UK specially from Indian national. Your responsibilities would include converting enquiries into applications, and then enrolments to our partner universities.
· Lead Call enquires who registered / attended our Events
· You will also contact students via phone, email, text.
· Meet students face to face
· Assess Enquiries / Applications Academic background
· Discuss Student options at lead stage based on their financial suitability
· Attend Education Events overseas
· Plan Recruitment Trips in target market
· Process Applications to Partner Universities (Direct, UCAS, Online)
· Manage your student application portfolio through regular follow up.
· Ability to forecast your application portfolio to a final enrolment to our operations team and partner universities through CRM
· Liaise with Visa & Compliance Team to convert students in ethical and compliant manner.
· Ability to self motivate and self manage your student portfolio through positive relationship management.
· Ability to handle targets and work with the conversion team to reach & exceed goals
· Understand Conversion techniques to meet target.
· Understanding of fast and timely response to increase conversion.
· Liaise with our Partner Universities in professional and timely manner.
· Understanding Entry requirements of studying in the UK. (Training provided)
· Understanding the different admissions policies of our partners & universities (Training provided)
· Ability to work within a team
· Understanding of different cultures, and working with students / colleagues / partners of different backgrounds
Who we are looking for:
We are looking for a bright and enthusiastic freshers with excellent interpersonal, and communications skills, and the confidence to liaise with Partner Universities, Regional Offices. You will be able work under your own initiative to manage your workload, prioritise, and meet deadlines.
This is a great opportunity for somebody to be involved and develop different skill sets (Account Management, Higher Education, Marketing, International Marketing, Social Media Advertising, Recruitment, International Recruitment, Event Management, Salesforce, Business Strategy, Public Speaking).
Benefits we offer
As an employee at AH&Z Associates ltd you will enjoy a generous holiday entitlement of 24 days per year. There is also a wide range of professional development opportunities to support your career path.


Education Counsellor

MG Road

● To ensure a high level of customer care for its clients, both internal and external to support the delivery of the company mission and vision which will meet the corporate standard.

● Helping clients towards a deeper understanding of their concerns;

● Ability to handle the CRM Tech management system, telephone enquiries and email enquiries from prospective students, their parents, teachers and advisers independently and timely in a professional manner.

● Keeping records on CRM pro, creating the task, helping clients to complete their admission and updating the institute's Spec sheet by using reporting tools where necessary.

● Process incoming applications for all foundation, diploma, undergraduate and postgraduate degree programmes, checking qualifications, Eligibility of the applicants, following institutes' application processing systems, forwarding it to the respective institutes follow the standard presentation, helping admission officers to make a quick and transparent offer with the validity of application decisions and authenticity of its results with the aim of 100% accuracy.

● Ability to Check and verify the fees, intake and classification of applicants.

● Ensure that correct procedure is followed when dealing with fraudulent applications, applicants with criminal convictions and underage applicants.

● Ensure that the correct procedure is followed when dealing with international students requiring visas in accordance with the updated rule and regulations.

● Ability to convert students' enquiries into applications through honest & ethical sales techniques.

● Liaise regularly with both students and institutes' admission staff.

● Accepting without bias the issues raised by clients;

● Other Operational day-to-day task:

● Handle all enquiries in a courteous and helpful way; these may be by telephone, email, letter, in person and face to face.

● Monitor Request Tracker (web-based enquiry system) queues, lead and help collate data relating to all admissions enquiries.

● Assist the promotional team and organise education fairs, open days, seminars, institutes training and all related visits.

● Assist with the production and distribution of publicity materials.

● Assist with the monitoring and updating of all information relating to admission.

● Gathering course, fee structure, partner institutes list, intake deadline, and Entry requirements for upcoming intake.

● Establishing a relationship of trust with the clients, respective partners and teachers;

● Employee daily log book needs maintain.

● The post-holder may be asked to help other sections of the admission processing and to undertake duties as requested by the top management or Director from time to time


Customer Relationship Executive

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Ahz Study Abroad Jobs - 2 Verified Vacancies

Education Counsellor

Customer Relationship Executive