Jobs

Customer Support

Anywhere in India

Agra

Ahmedabad

Ahmednagar

Ajmer

Aligarh

Amritsar

Asansol

Aurangabad

Bareilly

Belagavi

Bengaluru

Bhavnagar

Bhilai

Bhopal

Bhubaneswar

Bikaner

Chandigarh

Chennai

Coimbatore

Cuttack

Dehradun

Delhi-NCR

Dhanbad

Gorakhpur

Guntur

Guwahati

Gwalior

Hubli

Hyderabad

Indore

Jabalpur

Jaipur

Jalandhar

Jamnagar

Jamshedpur

Jodhpur

Kannur

Kanpur

Kochi

Kolhapur

Kolkata

Kota

Lucknow

Ludhiana

Madurai

Malappuram

Mangalore

Meerut

Mumbai

Mysuru

Nagpur

Nashik

Panipat

Patna

Prayagraj

Puducherry

Pune

Raipur

Rajkot

Ranchi

Saharanpur

Salem

Solapur

Surat

Thiruvananthapuram

Trichy

Udaipur

Ujjain

Vadodara

Varanasi

Vijayawada

Visakhapatnam

Warangal

Admin / Back Office / Computer Operator

Advertising / Communication

Aviation & Aerospace

Banking / Insurance / Financial Services

Beauty, Fitness & Personal Care

Construction & Site Engineering

Consulting

Content, Editorial & Journalism

CSR & Social Service

Data Science & Analytics

Delivery / Driver / Logistics

Domestic Worker

Energy & Mining

Engineering - Hardware & Networks

Environment Health & Safety

Facility Management

Finance & Accounting

Healthcare / Doctor / Hospital Staff

Human Resources

IT & Information Security

Legal & Regulatory

Maintenance Services

Marketing / Brand / Digital Marketing

Media Production & Entertainment

Operations

Production / Manufacturing / Engineering

Product Management

Project & Program Management

Purchase & Supply Chain

Quality Assurance

Research & Development

Restaurant / Hospitality / Tourism

Retail & eCommerce

Risk Management & Compliance

Sales & BD

Security Services

Shipping & Maritime

Software Engineering

Strategic & Top Management

Tailoring, Apparel & Home Furnishing

Teaching & Training

UX, Design & Architecture

Popular Job Localities

Popular Job Companies

Popular Job Departments

Jobs in Top Cities

Popular Job Type

Start Hiring

Sector 29 Chandigarh

Sector 22B chandigarh

International BPO – Customer Executive Process
On-site Opportunity | Chandigarh & Mohali

What’s in it for You?
Fixed Salary: ₹20,100/month
Night Shift Allowance: Up to ₹3,000
Cab Facility: Safe, secure & available for both Boys & Girls
Work Mode: Office-based only (No WFH)

Are You the One We’re Looking For?
You speak fluent, confident English
We are seeking graduate candidates who completed their degrees between 2020 and 2025. (any stream)
No experience? No problem – Freshers welcome!
Age: Between 21 and 33 years
Comfortable with night shifts

Why Start Your Career at International Bpo ?
Global exposure in an MNC environment
Professional growth with training and support
Exciting workplace culture & supportive team
Join without experience & grow with us!
Job Types: Full-time, Permanent, Fresher


Wings To Fly For Jobs

International Voice Process Agent

DLF City Centre chandigarh

Call Ms.Megha duggal  for more information and interview appointment.

urgently required candidates for international BPO for both voice and chat process for Mohali,Chandigarh & Panchkula location.. sitting profile, Fresher & experienced both required..

candidate must be Graduate atleast & Post Graduates also required.. Male female both required.. immediate joining..
No sales or field work..5 days working,2 week offs, both side cab facility..

candidates will get full salary for training period as well..
for more information & interview appointment, feel free to call Ms.Megha duggal  at the given no. or apply to this job we will call you back immediately


i way solutions

Customer Support Executive

Sector 17 chandigarh

Academic Abroad

Telecaller

Sector 17D chandigarh

The Visa Capital

Phase 2 mohali

Required Tele-Caller for Immigration Office
Urgently Required
8194954122 Call/ whatsapp
Location Phase 2 & Phase 6 Mohali
Training Provided
No any charges we hire you for our own Company
Male-Female both can apply
Freshers can also Apply
Contact for more Information
Salary + Incentives


 RMR Immigration

Analyst<h4>Description</h4>As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.Key Responsibilities:<ul><li>Answering incoming calls from customers in a professional and courteous manner.</li><li>Listening actively to customers and asking probing questions to fully understand their needs and concerns.</li><li>Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.</li><li>Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.</li><li>Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.</li><li>Meeting or exceeding individual and team sales targets. Upselling on every opportunity call.</li><li>Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills in English.</li><li>Previous experience in a customer service and sales role, preferably in a call center environment.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Strong problem-solving skills and the ability to think on your feet.</li><li>Comfortable working in a fast-paced environment.</li><li>Flexibility to work in rotational shifts, including evenings, weekends, and holidays.</li><li>Familiarity with basic computer skills and knowledge of CRM systems.</li></ul>Education:<ul><li>Bachelor's degree in any field is preferred.</li></ul> If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity.  eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech.Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

Eclerx Services 

Customer Care Executive

Associate Process Manager<h4>Description</h4> Position Overview: As a Call Centre Team Leader, you will play a pivotal role in ensuring the smooth operation of our call centre by overseeing and supporting a team of customer service representatives. You will be responsible for guiding, coaching, and motivating team members to deliver outstanding service and achieve performance targets. Additionally, you will collaborate closely with management to implement strategies for improving efficiency, enhancing customer satisfaction, and driving continuous improvement within the call centre.Key Responsibilities:<ul><li>Lead and manage a team of customer service representatives to ensure exceptional service delivery and achievement of performance targets.</li><li>Provide ongoing coaching, training, and feedback to team members to enhance their skills and performance.</li><li>Monitor team performance and productivity metrics, identifying areas for improvement and implementing strategies to address them.</li><li>Handle escalated customer issues and complaints, ensuring timely resolution and customer satisfaction.</li><li>Foster a positive and collaborative team environment, promoting open communication and teamwork among team members.</li><li>Develop and implement procedures, policies, and guidelines to streamline operations and improve efficiency within the call centre.</li><li>Analyze call centre data and trends to identify opportunities for process improvements and optimization.</li><li>Conduct regular performance evaluations and provide constructive feedback to team members to support their professional development and growth.</li><li>Collaborate with other departments, including training, quality assurance, and IT, to ensure alignment and consistency in service delivery.</li><li>Stay up-to-date with industry trends and best practices in call centre management and customer service.</li></ul>Qualifications:<ul><li>Bachelor's degree in any field.</li><li>Proven experience in a call centre environment, with at least 2 years of experience in a leadership or supervisory role.</li><li>Strong leadership and interpersonal skills, with the ability to motivate and inspire team members.</li><li>Excellent communication skills, both written and verbal.</li><li>Demonstrated ability to effectively manage multiple priorities in a fast-paced environment.</li><li>Sound judgment and decision-making abilities, with a focus on delivering exceptional customer service.</li><li>Proficiency in call centre software and CRM systems.</li><li>Flexibility to work in shifts and adapt to changing business needs.</li></ul>Benefits:<ul><li>Competitive salary and benefits package</li><li>Opportunities for professional development and career growth</li><li>A supportive and collaborative work environment</li><li>Health and wellness programs</li></ul> Join our team and be part of a company that values excellence, teamwork, and innovation. If you are passionate about delivering exceptional customer service and leading a dynamic team, we want to hear from you! Apply now by submitting your resume and cover letter outlining your qualifications and why you are the ideal candidate for this role.

Customer Support Team Leader

Analyst<h4>Description</h4>Job Description: Outbound Voice – Analyst We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services. Your primary objective will be to troubleshoot the reported problems and provide effective solutions to resolve them.Key Responsibilities:<ol><li>Make outbound calls to customers to address reported technical issues.</li><li>Listen actively to customers' concerns and accurately diagnose the root cause of the problem.</li><li>Provide clear and concise instructions to customers on troubleshooting steps.</li><li>Guide customers through troubleshooting processes, ensuring they understand each step.</li><li>Utilize various tools and resources to identify and resolve technical issues efficiently.</li><li>Document all interactions and resolutions accurately in the customer database.</li><li>Escalate unresolved issues to appropriate internal/external teams for further investigation.</li><li>Follow up to ensure that their technical issues have been fully resolved and they are satisfied with the outcome.</li><li>Adhere to company policies and procedures at all times.</li></ol> Requirements:<ol><li>Excellent communication skills, both verbal and written.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to remain calm and patient when dealing with frustrated customers.</li><li>Technical aptitude and ability to quickly learn and understand new technologies.</li><li>Previous experience in a technical support or customer service role is preferred.</li><li>Familiarity with CRM software and call center technology is a plus.</li><li>High school diploma or equivalent; additional technical certifications are a bonus.</li></ol> Education: Bachelor's degree in any field is preferred.

Technical Support Manager

Process Manager<h4>Description</h4>Customer Operations - Process Manager  India- Pune | Full-time (FT) | Customer Operations | Job ID_ Shift Timings – Flexible 24x7 |Management Level – Manager   Specialisation – International BPO, eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems.Customer Operations Process Manager Responsibilities<ul><li>Prepares performance reports by collecting, analysing, and summarizing data and trends</li><li>Ensure Critical Performance Metrics are met consistently</li><li>Lead client/vendor reviews/calibrations</li><li>Revert to client/vendor queries on routine issues</li><li>Provide innovative ideas to optimize internal metrics &amp; ensure critical matrices are met timely</li><li>Manage multiple teams </li><li>Perform audits and quality checks on Team Leads &amp; Floor Supports</li><li>Provide feedback to the Team Leads &amp; Floor Supports periodically on their performance</li><li>Ensure cross skilling and periodic process re-verification to ensure resource pool</li><li>Perform Training Need Identification for teams</li><li>Perform Bottom Quartile Management </li><li>Ensure directives from senior leadership are percolated and acted upon</li><li>Hold periodic meetings, discuss task delegation and review issues</li><li>Conduct team huddles and meetings to discuss operational updates</li><li>Build team spirit through group sessions, activities, and projects</li><li>Focus on retention of staff through career mapping &amp; guiding team members</li><li>Advocate and follow organizational policies and procedures</li><li>Adhere to the information security requirements</li><li>Ensure all client deliverables met within timelines</li><li>Ensure productivity/quality enhancement and process meet all metrics</li><li>Remediation of any major incident</li><li>Manage client MBR/QBR deck, client calls and reviews</li></ul>Minimum QualificationsOverall experience of 6+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications- Graduation in Computer Science, Computer Applications or related subjectseClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable &amp; telecom, retail, fashion, media &amp; entertainment, manufacturing, travel &amp; leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.eClerx Customer Operations specializes in providing operational expertise and process excellence throughout the customer journey. We create solutions and services, utilizing a blend of technology and domain knowledge that support our clients’ evolving needs. Our suite of offerings enhances the customer experience by providing digital care support, quality monitoring &amp; insights, advanced analytics, automation, superior technical operations support, and consulting services. We assist companies in developing, implementing, and operating multichannel customer interaction capabilities – transforming everyday touchpoints into a superior customer experience.eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Process Manager

Technical Support Professional We’re looking for talented candidates for the International Voice Process – Technical Support role. Location: Chandigarh | 3.6 LPARequirement:<ul><li> Technical graduates only </li><li> Excellent communication skills</li><li> Immediate joiners preferred</li></ul> Interested candidate, send your resume.

AI Resume builder

AI Resume checker

AI Cover letter generator

Blog

Customer Support Jobs In Chandigarh State - 80 Verified Vacancies

International Voice Process Agent

Customer Support Executive

Telecaller

Telecaller

Telecaller

Customer Care Executive

Customer Support Team Leader

Technical Support Manager

Process Manager

Technical Support Specialist