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Rashtrapati Bhavan

Brigadier Hoshiar Singh

Key Responsibilities Make outbound calls to potential customers and explain company products/services
Answer customer queries and provide correct information
Maintain customer database and records in CRM/excel
Follow up on leads regularly and achieve daily/weekly targets
Build and maintain good customer relationships
Understand customer needs and recommend suitable solutions
Handle objections politely and professionally
Prepare daily call reports and share with team/manager
Required Skills Good communication skills (Hindi/English or regional language)
Basic computer knowledge (MS Office / Excel / CRM)
Convincing and negotiation skills
Active listening and problem-solving attitude
Ability to work with targets
Pleasant and confident voice



JSD Enterprises

Customer Support Team Leader

College Square

Salt Lake City Sector 5


 
  
  Roles and
  Responsibilities 
   
  · 
  Be
  responsible for the team’s overall performance. 
  • Ensure timely and
  effective completion of assigned tasks. 
  • Resolve queries in
  exceptional situations and escalate them, when required (by following proper
  channels). 
  • Compile and publish
  reports on teams’ performance reports on set frequencies
  (Daily/Weekly/Monthly etc.). 
  • Coordinate periodic and
  regular meetings with other Team Leaders, Trainers and Managers to discuss
  process impediments, needed resources or issues/delays in completing the
  task. 
  • Provide the team with a
  vision of the process objectives. 
  • Motivate and inspire
  team members not only to achieve but exceed customers expectation by leading
  them by examples. 
  • Be sensitive to the
  needs of the team members and create an environment oriented to trust, open
  communication, creative thinking, and cohesive team effort. 
  • Facilitate problem
  solving and collaboration. 
  • Conduct quality
  analysis on the listings processed by moderators, ensure teams quality is up
  to the set benchmark. 
  • Keep the
  Managers/Leaders informed of task accomplishment, issues and status. 
  • Focus on accelerating
  teams’ performance. 
  • Understanding towards
  business/organization objectives. 
  
 
• Willingness to add value to company’s Culture, Mission and Vision


 
  
  Desired Candidate
  Profile 
  Proven work experience as
  a team leader or supervisor 
  • In-depth knowledge of
  performance metrics 
  • Organizational and
  time-management skills 
  • Decision-making skills 
  • Degree in Management or
  training in team leading is a plus
  · 
  Good
  PC skills, especially MS Excel
  • Excellent communication
  and leadership skills
  
 
 
Preferred Skills:
·      Strong communication skills in English
 
Critical Competencies:
·      Customer Service
·      Good analytical skills
·      Must be very good with data representation
·      Must be very good with MS Excel
·      Time Management
·      Ability to multi-task


Teleperformance

Team Leader

Gopipura

Panchvati Garden Icchapor

1) Handle Service calls and mail and promptly response to customer
2) Resolve the issue on call itself in case of minor issues by self or co-ordinating with the team
3) Arrange for the technician's visit in case of requirement and confirmation with customer
4) Cleary discuss the scope of work before supply or service
5) Utilise the available resource in best possible manner
6) Try to minimise the downtime of machine of customer and recommend the options (if applicable)
7) Get the RCA done for service call and give the feedback to the relevant team
8) Maintain the databased of service calls
9) Take feedback from the customer after completion of work
10) Ensure the proper closure of the work
11) Increase revenue by selling the preventive service package to customer
12) Onboarding and training of the new joineeds
13) Monitor and enhance performance of the team
14) Service Call Managment
15) Communication Skills


Loadmate Industries Private Limited

Service Manager

A C Guards

Banjara Hills

Current Hiring is for a news organization dedicated to building a strong network of News Coordinators. We are looking for a dedicated and results-oriented Relationship Manager to join our team and help us expand our reach by guiding potential clients through our sales and onboarding process.

Role & Responsibilities:
The Relationship Manager is a key point of contact for all potential clients, responsible for managing the entire sales cycle from initial lead contact to final closure and onboarding. Your primary duties will include:

Lead Management: Handling a high volume of incoming leads generated from platforms like Facebook, Instagram, and YouTube via a dedicated WhatsApp number and phone calls.
Client Communication: Responding to inquiries, collecting basic client details, and providing clear information about our programs, including WhatsApp channels and Zoom sessions.
Conversion & Follow-up: Ensuring leads join our WhatsApp channel and Zoom sessions. You will be responsible for consistent follow-ups to keep leads engaged and informed.
Sales Closure: Guiding interested leads through the final sales process, confirming the availability of their chosen location (Mandal), completing the closure, and managing the initial onboarding.
Performance & Tracking: Maintaining accurate records and tracking the status of each lead to ensure no opportunities are missed.
Post-Sale Support: Following up with new clients to ensure they meet their News Coordinator hiring targets within the specified timelines.


Required Skills and Qualifications:
Proven experience in sales, tele calling, or a customer-facing role is a significant advantage.
Excellent communication and interpersonal skills, with the ability to handle a high volume of calls and messages effectively.
A strong, results-driven mindset and the ability to work towards specific sales and closure targets.
The ability to manage a high volume of leads and maintain meticulous tracking.
A quick learner who can absorb information during a one-week training period and apply it immediately.

Compensation Structure:
Monthly Pay: ₹24,000 - 60,000
Performance-Based Incentives: Yes.


Detailed Job Description

—--------------------------
*FIRST MONTH*
—--------------------------


*Designation*: Relationship Manager (WFO)
*Nature*: Sales & Support
*Job Type*: Full Time
*Pay*: 24,000 to 60,000 Per Month 
*Joining*: Immediate
*System Skills*: Good
*Location*: Banjarahills, Hyderabad. 
*Language*: Telugu 


Current Hiring is For a NEWS Channel, You'll Join as Relationship Manager (Recruiter). Process is About Reporters Hiring, Support and Closures For a NEWS Channel. You Need to Communicate, take the Interviews of Reporters, Explain them Details and Complete Closures. 

1. Interested Candidates (Reporters) Apply On Company’s Whatsapp (CRM), Go Through Profile, Understand in Detail. (*We Handle All Sourcing Part* You Need Not Do Anything Here)

2. We Connect With Applicants, Communicate in Detail & Build Proper Conversations through Chat. (*We Handle All Initial Information*, You Need Not Do Anything Here). 


*LEAD TRANSFER* (Leads are Transferred to You Once We Receive all Information From Candidates)

3. *Welcome Call* Call Every Candidate, Inform them that we Received all Details and also Inform Them the Basic Details of Our News Network. Complete a Basic Interview Call (Questions & Script Provided ) Also Tell them We’re Scheduling a Zoom Session to Know More or Share them the Relevant Videos (As Directed By Sales Head) 

4. *Follow Up Call* Explaining NEWS Channel & Programs And Make them Understand Everything More in Detail. (*Follow Up with all Candidates to Join Zoom Session if Required), Need to Explain Everything in Detail and Explain Joining Process, Procedure and Everything)


Clear any Doubts & Escalate Calls if Required. Show them & Explain all Details of NEWS Portals to Make them Understand. 

6.*Closure*: Explain in detail and complete Closure. What Benefits they get How Many Benefits they Get, have to Convince the Reporter /constituency In charge what all benefits they get as a Reporter. Activate their Account. 

6.*JOINING* Explain on Joining Formalities & Procedures. Follow Up to Complete Payment (Payment Process Explanation), which also Explained to them Clearly During Call Itself ) & Make Closure.



*Complete the Closure*. 

*Leads*: 600-1000 /Month
*Closures*: 200
*Average Closure Price*: 600 to 800 Rupees. (May Change Any Time) 
*Pay* : 24,000 / Month (Target Based)
*Incentives*: 150 Per Closure (Beyond 200)
*Additional Incentives*: Yes
*Training & Probation*: 7 Days
*Pay Date* : 5th of Every Month 
*Timings*: 9:30 AM to 6:30 PM, Monday - Saturday


*Whatsapp Connect*: CRM (Provided By Company)
*Calling & Follow Up*: SIM (Provided By Company)
*Required Training*: Provided By the Company

—--------------------------
*SECOND MONTH*
—--------------------------

Direct Sales Role Completely Changes to Follow Up, Support & Indirect Sales From Second Month. 
Nature of Work Changes to Follow Up With Mandal Wise Reporters to Complete Coordinators Hiring Process. 

Leads: 150 to 200
Closures: 750 Per Month 
Pay: Rs. 80 Per Closure. 
Pay Per Month: 60,000 Per Month. 


Inside Communications India

BPO Telecaller

Santoshi Mata Chowk

Bopodi

Medical transcription, US English speaking and writing. 


Kivi Konnect

Medical Transcriptionist

Birubari

Christian Basti

Company name is Teleperformance. Need Candidates with Excellent English and Nepali language's. Its a 24/7 shift with 2 Rotational weekoffs. Salary from 32k to 45k. Its a work from home job, system will be provided by company.


Best Recruit Placement

Language Enterpreter

Subramanya Nagar

Chocolate

 Extensive knowledge of the organization, job, practices and procedures, enabling a high level of contribution.
·         Completes complex assignments requiring significant judgment, initiative and problem solving skills.
·         Work is performed under minimal guidance and assigned in the form of desired expectations. Independent judgment is used to determine best approach and creativity is expected to achieve maximum results and handle new situations.
·         Collaboration with internal or external contacts. May participate on teams for special assignments. Responds to requests from senior management, internal and/or external contacts.
·         Actions may have significant impact to department as well as others. Errors may be difficult to detect and remedy and potentially result in loss of customer business, materials, money and/or time.


Teamlease Services Limited

Customer Service Representative

Botanical Garden

Key Responsibilities:
·    Handle incoming calls professionally and courteously
·    Resolve simple time sheet and payroll queries in real-time
·    Document unresolved issues in the designated tracking system (Google Sheet)
·    Assign unresolved cases to the research team with accurate notes
·    Escalate complex issues to supervisors or appropriate departments as necessary
·    Review and prepare to contact individuals listed in the tracking system (Google Sheet)
·    Make follow-up calls to provide updates or resolve payroll and time sheet issues
·    Ensure all interactions and outcomes are recorded in the tracking system
·    Collaborate with the team to verify information before making calls

Qualifications:
·    Willingness to work in night shift
·    Bachelor’s degree of any stream
·    Proficiency in VOIP preferred
·    Min 2 years’ experience in customer service, call center(customer service), or payroll support roles is a must
·    Excellent verbal and written communication skills in English
·    Strong problem-solving abilities and attention to detail
·    Proficiency in using Google Sheets, CRM platforms, and other relevant tools
·    Ability to work effectively in a fast-paced environment

Key skills:
·    Empathy and active listening
·    Time management and organizational skills
·    Familiarity with payroll processes and time sheet management (preferred)
·    Adaptability to evolving workflows and processes
·    Ability to maintain confidentiality and professionalism

Additional Requirements:
·    Willingness to undergo training and participate in quality assurance processes


Techspeed Digital Services Private Limited

Narayanapura Cross

Identify and qualify potential business opportunities through cold calling and targeted prospecting.
Engage with decision-makers and understand their business needs to pitch relevant solutions.
Schedule appointments or product demonstrations for the sales team.
Meet and exceed daily/weekly/monthly targets for lead generation and conversions.
Strong communication and persuasion skills with a neutral/accented English-speaking ability.
Proven ability to generate leads, handle objections, and build relationships.

Non Voice
Customer Support
Email Support



Expertcallers Solutions

International Voice & Non Voice Agent

Rajajipuram

Park Road




Roles and
Responsibilities 
 
· 
Be
responsible for the team’s overall performance.
• Ensure timely and
effective completion of assigned tasks.
• Resolve queries in
exceptional situations and escalate them, when required (by following proper
channels).
• Compile and publish
reports on teams’ performance reports on set frequencies
(Daily/Weekly/Monthly etc.).
• Coordinate periodic and
regular meetings with other Team Leaders, Trainers and Managers to discuss
process impediments, needed resources or issues/delays in completing the
task.
• Provide the team with a
vision of the process objectives.
• Motivate and inspire
team members not only to achieve but exceed customers expectation by leading
them by examples.
• Be sensitive to the
needs of the team members and create an environment oriented to trust, open
communication, creative thinking, and cohesive team effort.
• Facilitate problem
solving and collaboration.
• Conduct quality
analysis on the listings processed by moderators, ensure teams quality is up
to the set benchmark.
• Keep the
Managers/Leaders informed of task accomplishment, issues and status.
• Focus on accelerating
teams’ performance.
• Understanding towards
business/organization objectives.


• Willingness to add value to company’s Culture, Mission and Vision




Desired Candidate
Profile 
Proven work experience as
a team leader or supervisor
• In-depth knowledge of
performance metrics
• Organizational and
time-management skills
• Decision-making skills
• Degree in Management or
training in team leading is a plus
· 
Good
PC skills, especially MS Excel
• Excellent communication
and leadership skills


 
Preferred Skills:
·      Strong communication skills in English
.      Team Handling
 
Critical Competencies:
·      Customer Service
·      Good analytical skills
·      Must be very good with data representation
·      Must be very good with MS Excel
·      Time Management
·      Ability to multi-task


Job Description Job Title: Customer Support Executive – International Voice Process
Location: Pune / Bangalore (Interviews in Kolkata)
Company: Top Indian MNC – IT & Customer Support
Employment Type: Full-Time
Education: Graduate
Experience: 0 – 10 Years
Salary: Freshers: ₹5.00 LPA (CTC), Experienced: Up to ₹5.75 LPA (CTC)




Key Responsibilities: Handle inbound/outbound international customer calls
Resolve queries and deliver excellent customer service
Maintain service quality and documentation standards
Work in a fast-paced support environment







Requirements Freshers with excellent English speaking skills
Experienced professionals (1+ year in international voice support)
Must be currently in Kolkata or West Bengal region
Willingness to relocate is required



Benefits Relocation support provided
Paid professional training
Growth in a global MNC environment
Interview Process: First Round: Communication screening in Kolkata
Final Round: Face-to-face interview in Kolkata office




2Coms Consulting Pvt Ltd.

International BPO Executive

Chikka Veerana Palya

🌍 Job Opening: International Voice Process (Bangalore)
📍 Location: Bangalore
📞 Contact Recruiter: Swathi – 9901777673
🕒 Experience: Freshers & Experienced Candidates Welcome
💼 Employment Type: Full-Time
About the Role:We are hiring enthusiastic and customer-focused individuals for our International Voice Process team in Bangalore. As a voice process executive, you will be responsible for handling customer queries and resolving issues over international calls, ensuring high-quality service and customer satisfaction.
Key Responsibilities:Handle inbound/outbound international customer calls professionally.
Resolve queries and provide accurate information to customers.
Maintain call quality and customer service standards.
Document customer interactions in the CRM system.
Meet daily/weekly performance targets.
Requirements:Educational Qualification: Minimum 10+2; graduates preferred.
Communication Skills: Excellent spoken English is a must.
Shift Flexibility: Willingness to work in night shifts and rotational shifts (depending on process).
Technical Skills: Basic computer knowledge.
Freshers with good communication skills are encouraged to apply.
Prior experience in a BPO or call center is a plus.
Why Join Us?Competitive salary & performance-based incentives.
Comprehensive training and development.
Dynamic work environment with growth opportunities.
Transportation provided (depending on shift and location).

How to Apply:Interested candidates can call or WhatsApp Swathi at 9901777673 to schedule an interview.
Don’t miss this opportunity to kickstart or grow your career in the international BPO sector!


Glympse Human Capital Services

International Voice Process Agent

Gandhi Nagar Mod

Goshala

📞 Job Title: Customer Support Executive
 🏢 Company: Deep Life Savers
 📍 Location: Jaipur, Rajasthan, India (Work from Home)
 👩 Gender: Female
 🎓 Education: 12th Pass
 🗓️ Age: 18 – 45 Years
 🕒 Shift: Day (Full Time)
 💼 Experience: Freshers Can Apply
 🗣️ English: Basic
 💰 Salary: ₹25,000 – ₹45,000 (Fixed) + ₹7,500 Incentives
✨ Job Summary:
Join Deep Life Savers as a Customer Support Executive and provide exceptional assistance to our customers — all from the comfort of your home! 
💻🎧If you have good communication skills, a pleasant voice, and a customer-first attitude, this is the perfect role for you. 🌟
📞 Key Responsibilities:
Handle inbound & outbound customer calls politely and professionally ☎️
Resolve customer queries and ensure satisfaction 🌸
Maintain accurate customer interaction records in the system
Follow up on inquiries and support repeat customer engagement
Build positive customer relationships with clear communication and empathy 💬
Work closely with the team to achieve support and service goals

💡 Skills Required:
Customer Service | Telecalling | Customer Support | Voice Process | CRM Handling | Communication | Domestic BPO | Voice Modulation | Customer Relationship Management
🎁 Perks & Benefits:
 ✨ Work from Home
 ✨ PF & ESI (ESIC)
 ✨ Annual Bonus
 ✨ Mobile & Internet Allowance
 ✨ Attractive Incentives


Deep Life Savers

Customer Support Executive

Noida, Sec 65

           Job Description:

Position - customer care executive(international blended process)


Process name - Go magenta (US Telecom Blended Process)70% Chat and 30% Voice 


Job experience - At Least 6 month exp. in international process


Qualification - under graduation / graduation


Salary - 40k CTC to 45k CTC


 shift - Night Shift according to US timings 


Working days - 5days working / two days, rotational off

 
 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
 Handle customer inquiries and issues through chat (70%) and voice (30%).
 Proactively manage chat flows to resolve customer concerns.
 Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction.
 Manage customer interactions under pressure with professionalism and composure.
 Collaborate with team members to enhance the overall customer experience.


Job location- Noida sector- 60


No Cab facility


            HR Name - Karan Gupta 
            Contact No.- 7070910202


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