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College Square

Salt Lake City Sector 5


Teleminds Infotech Pvt. ltd Is URGENTLY HIRING!!I
International BPO Experienced candidates for Australian Telecom/ Energy Process in Fixed Morning Shift.

Process: Energy/ Telecom/ Insurance

THE CANDIDATE WITH  PREVIOUS INTERNATIONAL/DOMESTIC  BPO EXPERIENCE ARE PREFERRED.
Hiring for associate level and senior profile (TL)


EXPERIENCED TEAM LEADERS: INTERNATIONAL VOICE PROCESS
SHIFT TIMING:
Mon-Fri: 6:00AM TO 3:00PM
Sat: 6:00AM TO 12:00PM

FREE PICK AVAILABLE


Teleminds Infotech

International Voice Process Agent

Rashtrapati Bhavan

Maruti Udyog Gate 1 Gurgaon

Job Location - Gurugram & Noida

International voice process
salary - 15k to 40k + incentives
5 days working
Both side cabs
rotational shifts
freshers and experience both can apply

Interview location - sec 18, Gurugram


Avilox Jobs Gateway (OPC) Private Limited

Santoshi Mata Chowk

Council Hall (Police Commissioner Office)


Job Description:  
We are looking for enthusiastic and customer-focused professionals to join our International BPO team as Voice Process Executives. The role involves interacting with global customers to resolve queries, provide product/service information, and deliver excellent support over calls.

Location - Pune - (Only Pune-based candidates)
Salary - Upto 6LPA CTC - Salary will be discussed by us post validation of Salary slips
Education - Graduate and Undergraduate

Responsibilities:  
- Handle inbound/outbound international calls  
- Understand customer concerns and provide accurate resolutions  
- Follow standard procedures and documentation  
- Meet daily performance and quality targets  
- Maintain professionalism and empathy during all interactions

Requirements:  
- Minimum 6 - 19 months experience into International BPO Customer service Mandatory 
- Excellent English communication skills (verbal & written)  
- Willingness to work in night shifts and rotational offs  
- Basic computer knowledge and typing skills  
- Strong listening and problem-solving abilities  
- Immediate joiners preferred

Drop your Resume - 7391060428


Kap HR Services Private Limited

Customer Service Executive

Govind Puri

Job Title: Customer Support Executive
Location: Okhla, New Delhi
Department: Customer Support
Reports to: Coworking Sales Manager
About Hub and Oak
Hub and Oak is a leading real estate and coworking solutions company based in Delhi NCR. We specialise in creating flexible and inspiring workspaces for businesses of all sizes, alongside offering real estate advisory and turnkey interior fit-out solutions. Our coworking vertical is designed to serve start-ups, SMEs, and corporates looking for customised and managed office solutions.
Job Summary:
We are looking for a proactive and empathetic Customer Support Executive to join our team. The role involves handling customer queries, resolving issues efficiently, and ensuring a positive customer experience. You will be the first point of contact for customers, representing the company’s values and commitment to service excellence.
 
Key Responsibilities:

●      Respond promptly to customer inquiries via phone, email, chat, or social media.
●      Resolve customer complaints with patience and professionalism.
●      Provide accurate information about products, services, and policies.
●      Maintain detailed and accurate records of customer interactions in the CRM system.
●      Collaborate with internal teams (sales, operations, technical) to resolve issues.
●      Escalate complex queries to senior team members or management when required.
●      Monitor customer satisfaction and share feedback with the team to improve processes.
●      Meet defined KPIs including response time, resolution rate, and customer satisfaction scores.
Key Skills & Competencies:

●      Excellent communication skills (verbal and written).
●      Ability to remain calm under pressure and handle difficult customers with empathy.
●      Basic computer proficiency; experience with CRM tools is an advantage.
●      Good organizational and multitasking skills.
●      Customer-first mindset with attention to detail.
Qualifications:

●      Bachelor’s degree (preferred, but not mandatory if strong experience).
●      1–3 years of experience in customer service or related field.
●      Fluency in English; knowledge of additional regional languages is a plus.
What We Offer:

●      Competitive salary and performance-based incentives.
●      Training and professional development opportunities.
●      A supportive team environment with growth prospects.
●      Exposure to working with a diverse customer base.


Hub and Oak Accelerator

Customer Care Executive

Noida Sector 81

🚀 We’re Hiring! Technical/Non-Technical – Voice Process (International) 🌍
📍 Location: Noida & Pune
🕒 Duration: Full-Time
💼 Experience: 6 months – 1+ year in International Voice Process
🕐 Shift: US Shifts | 24/7 (Mostly Night Shifts)
 
📢 Immediate Joiners Preferred
✨ What We’re Looking For:
✔️ Excellent verbal & written communication skills
✔️ 1+ year of International Voice Process experience
✔️ Tech-savvy with troubleshooting & networking knowledge
✔️ Strong decision-making & problem-solving skills
✔️ Customer-focused, motivated & adaptable personality
✔️ Computer proficiency – MS Office, Telecom basics
🌟 Your Role:
Deliver world-class customer experience
Resolve customer concerns with accuracy & empathy
Troubleshoot technical issues effectively
Collaborate with teams for end-to-end solutions
Ensure timely issue resolution & proactive follow-ups

💡 What’s in it for you?
✅ Both side transportation (as per company policy)
✅ Growth & learning opportunities
✅ Dynamic work environment with global exposure
📧 Interested? Send your CV to: anil.negi@businessintegra.com
Let’s connect if you’re ready to build your career in International Voice Process! 🌐
#Hiring #Careers #NoidaJobs #PuneJobs #VoiceProcess #InternationalProcess #CustomerSupport #TechnicalSupport #ImmediateJoiners


Business Integra Software Solution Private Limited

Subramanya Nagar

HSR Layout

About us
We are Powerplay, India’s 1st mobile app for construction. In simple words, it’s the "Slack for Construction Industry". It replaces WhatsApp groups and helps the contractors to collect money faster by improving their site-to-office communication. Founded by IIT Roorkee alumni - Iesh Dixit and Shubham Goyal. Backed by industry experts and leading VCs like Sequoia, Accel, and India Quotient.

Why join Powerplay
We are on a mission to empower construction workers with great design and technology to fasten Indian infrastructure development. The second largest industry in India - Construction is making a transition from pen and paper to digital, on Powerplay. So, if you want to help and impact the 16% working population of India employed in construction, you will love to work here. Also, each and every person who joins Powerplay absolutely loves what they do. Time just passes for us when we work. We believe that is the only way to do great work. If you resonate with this, come join us!

About the Role
We are seeking a dynamic and enthusiastic individual to join our team as a Product Trainer. As a Product Trainer, you will play a crucial role in educating and empowering our office and site team members on how to effectively utilize our Construction SaaS Project Management Product.

Responsibilities
Develop and deliver comprehensive training programs for both office and site team members, ensuring they have a thorough understanding of our product's features and functionalities.
Collaborate with the product development team to stay updated on new features and enhancements, incorporating them into training materials as needed.
Conduct on-site training sessions for site team members, providing hands-on guidance and support.
Create engaging training materials, including presentations, manuals, and videos, to facilitate learning and retention.
Assess training needs and tailor training programs accordingly to address knowledge gaps and maximize learning outcomes.
Provide ongoing support and guidance to team members post-training, addressing any questions or concerns that may arise.
Build and maintain strong relationships with team members, fostering a positive and supportive learning environment.
Collect feedback from trainees to continually improve training programs and materials


Requirements
Genuine interest in teaching and educating people, with a passion for building relationships with those trained.
Proven experience in training and development, preferably in a technology or software-related field.
Excellent communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
Strong organizational skills, with the ability to manage multiple training initiatives simultaneously.
Flexibility and adaptability to accommodate varying learning styles and preferences.
Experience in the construction industry or familiarity with construction project management processes is a plus.



Powerplay

Product Trainer

Sohna Chowk Gurgaon

Our client is a global leader in Logistics industry. It is looking to hire for multiple positions of associates in its customer care department for voice process to handle inbound customer queries (Inbound Call centre - Voice Process)

What you will do:

The Customer Care Representative will be responsible for:
▪ Providing customer support to international customers over calls/chat/email
▪ Resolving customer issues
▪ Adhere to basic customer onboarding process
▪ Handling customer’s claims
▪ Running customized reports
▪ Cross-functional collaboration with internal customers as and when needed

You will be a great fit if you:

Have exceptionally effective communication skills (both verbal & written)
Empathetic, patient & has a solution-oriented thinking skills.
Adaptable, agile & have accuracy in customer data handling.


Education criteria:

Bachelor's degree or equivalent Minimum Experience: Minimum six months to five (0.6-5) years professional experience in customer service/Sales/Support/Communication intensive roles with international experience
▪ Flexible working in rotational shifts
▪ Willing to work for Gurgaon location.
▪ Assess for resilience, tone of voice and problem-solving attitude.
▪ Candidates in or around Gurgaon (preferred)


Hrassistance India Consultancy Llp

Customer Service Associate

Vishwa Lodge

About us:

At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.

But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com

Role overview & Key responsibilities:

The Customer Care Executive will be responsible for end-to-end complaint handling, post-service client engagement, and customer satisfaction monitoring. The role requires managing client interactions, ensuring timely resolution of complaints, validating service completion, and driving service excellence through proactive communication, feedback collection, and data-driven insights.

Log, acknowledge, and classify complaints from multiple channels into the centralized system.
Route complaints to relevant departments based on nature and priority.
Investigate, resolve, and document complaints with continuous customer updates.
Monitor MTTA (Mean Time to Acknowledge) & MTTR (Mean Time to Resolve) and publish reports.
Perform root cause analysis of recurring complaints and recommend preventive actions.
Contact clients post-service to confirm service completion and satisfaction.
Verify invoice submissions, acknowledgements, and escalate any delays.
Collect structured client feedback on service quality, product functionality, and technician behaviour (maintain >90% feedback collection & >4.5 average rating).
Verify and update client POC (Point of Contact) details regularly.
Maintain an updated master database of POC, service history, and client feedback trends.
Provide monthly insights and dashboard reports to the operations team.
Ensure compliance with regulatory standards and maintain accurate documentation.


What we're looking for:

Graduate degree in business administration, communications, marketing, or a related field
Excellent verbal and written communication skills
Strong organizational and time management abilities
High attention to detail and accuracy
Proficiency in MS Office Suite/Google Workspace, especially Excel/Sheets
CRM Tools (HubSpot, Zoho, or similar)​
Problem-solving aptitude
Ability to manage and report on data effectively
Proactive, reliable, and self-motivated work ethic
Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation


Work Mode: Full-time; based in Pune 

Why join us?

Compensation: Competitive salary in line with industry standards
Growth Path: Opportunity to lead the customer care department as PadCare expands globally.
Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womens health, the environment, and sanitation workers' dignity.
Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.



Padcare Labs

Customer Care Specialist

Railwayganj Colony

Bhandiwar

Girish Kumar Shaymlal Kirana Marchent

Sri Nagar Colony

NSEZ Noida

Hi Candidates,
 
Hope you are doing well.
 
I have an open position for an Inbound Customer Care Executive (International Process, Voice and Chat ) and would love to discuss if you're interested.

Job Description:
·       Position: Inbound Customer Care Executive (International Process, Voice, Chat and Tech Support)
·       Location: Sector 81 Noida
·       Salary: Up to 40K Per Month
·       Interview Mode: Virtual and F2F
 
For Voice Process -- 6+ Months Experience in International BPO in Voice is Mandatory.
For Chat Process -- 12+ Months Experience in International BPO in Chat is Mandatory.
For Tech Support -- 12+ Months Experience in International BPO in Tech Support is Mandatory.
 
Key Requirements:
·       6+ months of experience in an International BPO is mandatory.
·       Handling basic customer queries related to telecom bills and providing customer resolution.
·       Strong communication, interpersonal, and comprehension skills.
·       Providing support to international customers.
·       Willingness to work in US shifts (Night Shift).
·       For Tech support -- Should have experience with networking ,It, routing ,switches, modem, IP address DNS, DHCP, wifi ,internet ,VPN ,Firewall.
Its 5 Days working, company will provide both side cabs, Meals and PF etc.
 
If you are comfortable with the job description, please reply with your updated resume at sameer@rknjobs.com. I will then give you a call to finalize things and schedule your interview.
 


RKN Business Solutions

Customer Support Executive

Bellanduru

Job Details:
Location: Pritech Park SEZ, Block 7, Outer Ring Rd, Hobli , Bellandur, Varthur , Bengaluru, Karnataka
Employment Type: Contract

Work Type: on-site
No of Openings: 100

Created At: 23 September 2025
Updated At: 13 October 2025

Salary: INR 28000 - 40000 / monthly
Application Deadline: Not specified
Description:
International Customer Support (US Process)Company: Accenture
Position Type: Contract-to-Hire (C2H)
Location: Bangalore (Work from Office)
Shifts: US Shifts (5 PM IST – 7 AM IST, rotational week-offs)
Experience: Experienced (7months to 3 years)
salary: ₹28,000 – ₹40,000 CTC (based on level & experience)
About the Role:
Accenture is seeking enthusiastic and customer-focused professionals to join our International Customer Support Team. This role involves interacting with US-based clients, ensuring exceptional customer service, and meeting performance benchmarks. Candidates must be flexible to work in night shifts and clear multiple screening rounds (including Versant – minimum score 58).
Key Responsibilities:
Handle inbound and outbound calls with US customers.
Provide accurate information, resolve queries, and maintain strong call openings and closures.
Support client’s hiring requirements by screening candidates and documenting outcomes in tools.
Deliver outstanding customer experiences while meeting quality and productivity targets.
Adhere to client-specific guidelines, including US holiday schedules (as per Accenture discretion).
Collaborate in a team-driven environment with flexibility for weekend shifts.
Eligibility & Screening Guidelines :
Experienced (0.6–3 years): Customer support/contact center background preferred. Undergraduates with 1+ years of relevant experience are also eligible.
Mandatory: PF history from previous organizations.
Must clear Versant Test with score ≥ 58.
Strong English communication skills (verbal & written).
Confident in call handling, introductions, and closures.
Prior exposure to US contact centers is preferred.
Skills Required :
Excellent communication skills (verbal & written).
Strong problem-solving and interpersonal skills.
Flexibility to work in night shifts & rotational workweeks (Mon–Fri, Tue–Sat, or Wed–Sun).
Ability to handle pressure and client expectations.
Technical adaptability to use call handling, CRM, and reporting tools.
Work Locations:Pritech Park SEZ, Block 7, Outer Ring Rd, Bellandur, Bengaluru, Karnataka
Hiring Process :

Initial Screening (communication & eligibility check)
Versant Test (minimum score 58)
Communication/Voice & Accent round
Operations round


Skills:
problem-solving and interpersonal skills .flexibility to work in night shifts & rotational workweeks (Mon–Fri, Tue–Sat, or Wed–Sun).handle pressure and client expectations .call handling
Experience: 1 - 3 years
Qualification Requirements: Graduation (10 + 2 + 3)
About the Company
Name: Quess Corp Limited
Address:
Area: Hobli, Bellandur, Varthur
City: Bengaluru
Pin code: 560103
Street: PriTech Park SEZ, Block 7, Outer Ring Rd
Location Link: View on Map
Hiring Need: Immediate


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