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Subramanya Nagar

Kammasandra

Greetings from Intouch CX !!

Hiring for Customer Support International Non-Voice. & Voice


Point of Contact : HR Apoorva 7022226234
apoorva.raj@intouchcx.com


Overview of the position :

We are seeking a skilled and customer-focused Chat Agent to provide
real-time assistance to customers via live chat. The ideal candidate will
deliver exceptional service, resolve queries efficiently, and represent the
brand in a friendly and professional manner.

The role of Customer Support Associate (CSA), will be responsible for :
Need min 6month of international voice& Nonvoice Experiences.
➢ Respond promptly and professionally to customer inquiries calls
chat while identifying opportunities for process improvement.
➢ Resolve product or service problems by clarifying the customers
issue and identifying the cause.
➢ Escalate unresolved issues to the appropriate internal teams.

Essential Functions :

▪ Committed to providing outstanding customer service at every touchpoint.
▪ Demonstrates strong self-management skills and consistently meets responsibilities.
▪ Identify trends and take an active role in delivering suggestions for process & product improvements

IntouchCX | intouchcx.com Digital (Chat)
Language English
Hours of Operation 24/7

Excellent written communication and typing skill :
▪ Proficiency in English
▪ High attention to detail and accuracy.
▪ Strong problem-solving and conflict resolution skills.
▪ Ability to multitask and manage multiple chat windows simultaneously.

Must successfully pass a background check
▪ High school diploma or equivalent required
▪ Post secondary degree is a plus
▪ 1+ years of experience in Customer Service Chat or related field

Perks & Benefits
2 way free cab & Food

Candidates can share CV on below Email or what's app number
apoorva.raj@intouchcx.com
HR Apoorva
7022226234

Walk-in Details Venue :

HR Reference : Apoorva / 7022226234
Monday - Friday : 9:00am - 3:00pm

https://share.google/sHerNJhScZ9gID6DS
IntouchCX Electronic City Phase 1 Konnapana Agrahara adjacent Kauvery Hospital
apoorva.raj@intouchcx.com


24-7 Intouch India Private Limited

International BPO Executive

Santoshi Mata Chowk

Wipro Company Circle

🚨 Job Opportunity: Customer Billing Voice – International BPO
💼 Role: Customer Billing Voice (Telecom Process)
 🕐 Shift: US Shift (Night Shift)
Age -: 18 to 35 only
 🎓 Education: Any Graduate/Undergraduate
🔹 Experience Requirement
U1: Less than 2 years (Minimum 6 months International BPO – Customer Service)
U2: More than 2 years (Minimum 18 months International BPO – Customer Service)

🔹 Skills & Responsibilities
Handle basic customer queries related to Telecom billing
Act as a Customer Resolution Expert ensuring first-call resolution
Excellent communication, interpersonal, and comprehension skills
Basic computer knowledge with ability to handle tools & systems efficiently
Flexibility to work in night shifts (US Shifts)

🌟 Why Join Us?
Exposure to international telecom process
Growth opportunities within a global organization
Dynamic work culture & employee-focused environment


Reliable First Adcon Private Limited

Rashtrapati Bhavan

Maruti Udyog Gate 1 Gurgaon

Customer Care Executive (Voice Process)

Company: Leading BPO Organization
Location: [Add your city/location]
Salary Range: ₹15,000 – ₹40,000 per month (based on experience & communication skills)
Job Type: Full-time | Voice & Blended Process

⸻

About the Role

We are hiring Customer Care Executives for our Voice Process (Inbound/Outbound). The role involves handling customer queries, resolving issues, and ensuring excellent service delivery. Candidates with strong English and regional Gujarati communication skills will be given preference.

⸻

Key Responsibilities
	•	Handle inbound and outbound customer calls professionally and efficiently.
	•	Respond to customer queries, provide accurate information, and ensure customer satisfaction.
	•	Manage blended process (voice + chat/email) as per requirement.
	•	Maintain records of customer interactions and transactions.
	•	Follow company procedures, policies, and scripts while communicating.
	•	Escalate unresolved issues to the appropriate department when necessary.

⸻

Eligibility Criteria
	•	Education: Minimum 12th pass or Graduate in any stream.
	•	Experience:
	•	Freshers with excellent communication skills are welcome.
	•	Experience in BPO / Customer Support / Voice Process preferred.
	•	Languages Required:
	•	Excellent command of English & Hindi (mandatory)
	•	Knowledge of Gujarati (preferred / added advantage)
	•	Communication Skills:
	•	Strong verbal communication and listening skills.
	•	Clear and confident voice tone.
	•	Ability to handle pressure and communicate effectively.
	•	Shift: Rotational shifts (Day/Night depending on process)
	•	Location: [Mention on-site / hybrid / work from home]

⸻

Salary & Benefits
	•	₹15,000 – ₹40,000 per month (based on experience, fluency, and performance)
	•	Incentives and performance bonuses.
	•	Paid training provided.
	•	Opportunity to grow within the organization.


Avilox Jobs Gateway (OPC) Private Limited

Customer Support Executive

Varthur

Accenture is seeking enthusiastic and customer-focused professionals to join our International Customer Support Team. This role involves interacting with US-based clients, ensuring exceptional customer service, and meeting performance benchmarks. Candidates must be flexible to work in night shifts and clear multiple screening rounds (including Versant – minimum score 58).
Key Responsibilities
Handle inbound and outbound calls with US customers.
Provide accurate information, resolve queries, and maintain strong call openings and closures.
Support client’s hiring requirements by screening candidates and documenting outcomes in tools.
Deliver outstanding customer experiences while meeting quality and productivity targets.
Adhere to client-specific guidelines, including US holiday schedules (as per Accenture discretion).
Collaborate in a team-driven environment with flexibility for weekend shifts.

Eligibility & Screening Guidelines
Experienced (0.6–3 years): Customer support/contact center background preferred. Undergraduates with 1+ years of relevant experience are also eligible.
Mandatory: PF history from previous organizations.
Must clear Versant Test with score ≥ 58.
Strong English communication skills (verbal & written).
Confident in call handling, introductions, and closures.
Prior exposure to US contact centers is preferred.

Skills Required
Excellent communication skills (verbal & written).
Strong problem-solving and interpersonal skills.
Flexibility to work in night shifts & rotational workweeks (Mon–Fri, Tue–Sat, or Wed–Sun).
Ability to handle pressure and client expectations.
Technical adaptability to use call handling, CRM, and reporting tools.

Hiring Process
Initial Screening (communication & eligibility check)
Versant Test (minimum score 58)
Communication/Voice & Accent round
Operations round



Quess Corp Limited

International Customer Support Executive

Raja Mandi

Bhandiwar

Girish Kumar Shaymlal Kirana Marchent

Customer Care Executive

Niralachowk

Hanuman Mandir Dundahera Gurgaon

Must speak extremely well in English without any MTI or grammatical errors.
Freshers and experienced candidates needed for domestic and international processes.
Immediate joiners only.
12th undergrads and graduates needed.


Grit Consulting

Customer Service Representative

Shroff Chowk

Position- Service Advisor
Location- Pune Baner 
Experience- 2 to 4 yrs.  
Annual CTC – Upto Rs. 6 lakhs per annum  
Preferred candidate – Automobile Industry (Experience add-on Car Spare parts)   
 Job Description:  
•      Looking for Service Advisor to join our dynamic team and embark on a rewarding career journey.
•      Strong knowledge of automobile car spare parts.
•      Enquiry Management.
•      Attend Enquiry and Given Product Demonstration.
•      Enquiry Follow-Up and Order Booking.
•      Good communication & negotiation skills.
•      You are Capable of capturing revenue opportunities through identification of additional work, value added services, and up-selling of service products with conviction.
•      You actively approach customers, thus showing excellent communication skills. Method and process competence
•      Follow up with customers to ensure satisfaction with services provided.
•      Any Service experience are considered. (Experience in automobile) 
 
Key Responsibility Areas  
•      Customer service: Greet customers, answer questions, and build relationships
•      Scheduling: Schedule appointments, drop-offs, and pick-ups
•      Communication: Communicate with customers and technicians about Spare part status
•      Sales: Sell products and services, and suggest packages and retail options
•      Maintain Customer database location-wise. 
•      Handle customer objections from time to time and bring them to a resolution
 
Candidate Profile:  
•      Must have worked in automobile spare parts for minimum 2 years 
•      Candidate must possess technical knowledge about car spare parts – genuine & aftermarket
•      Any stream Diploma, graduate/ post-graduate is fine. 
•      Languages known – Hindi, Marathi, and English.


Iradium Automobiles Private Limited

Service Advisor

I.I.T.Main Gate

Kundan Bagh

Job Description:
Your responsibilities are briefly as below (but not limited to this):
As a Relationship Manager, your key goal is to keep up the relationship with bank branches and processing units of State Bank of India. Your job will be to get the smooth processing done of the loan files given by the company, at the same time, put equal efforts to generate fresh leads from the referrals and other avenues.

CTC: Based on your interview performance.

Eligible criteria:
Looking for Married Male candidates with field experience
Ready to travel 60 to 70 km everyday
Two-wheeler mandatory

Location:Central Mumbai , Thane ,Kalyan, MIra bhayandar, Navi Mumbai.

Workday and timings: 5-day work week but 1st, 3rd, and 5th Saturdays are working.

Minimum commitment: 18 months

This job can be widely searched as sales executive, field sales executive, business development executive.


WeMakeScholars Edtech

Client Relationship Manager

Civil Line

Jawahar Nagar

Job Summary:
We are seeking a dynamic and results-driven Telecalling Team Leader / Manager to lead our telecalling department. The ideal candidate will be responsible for driving team performance, enhancing client interactions, and achieving conversion goals aligned with our business objectives. This role requires a blend of leadership, strategic planning, and customer-centric communication.

 Key Responsibilities:

1. Team Leadership & Performance Management

Recruit, onboard, and mentor a high-performing team of telecallers.
Define and manage daily, weekly, and monthly performance targets.
Monitor call quality and provide constructive feedback and coaching to drive continuous improvement.
Foster a collaborative and goal-oriented work environment.


2. Sales Strategy & Conversion Optimization

Design and implement effective calling strategies to boost lead generation and customer conversion.
Analyze call metrics and generate performance reports to support business decisions.
Collaborate closely with the sales and marketing teams to enhance customer acquisition and retention.


        3. Client Communication & Customer Service

Ensure accurate and consistent delivery of information about immigration programs and services.
Address and resolve escalated client concerns in a timely and professional manner.
Maintain an empathetic, solution-focused approach in all client interactions.


         4. Process Excellence & Compliance

Develop, implement, and refine telecalling scripts and standard operating procedures (SOPs).
Ensure strict adherence to industry regulations and internal compliance policies.
Oversee CRM and database management to maintain accurate and up-to-date client records.
Qualifications & SkillsProven experience in managing a telecalling or telesales team, preferably in the immigration or consulting industry.
Strong leadership and team management capabilities.
Excellent verbal communication, interpersonal, and problem-solving skills.
Proficiency in CRM systems and data analysis.
Ability to thrive in a target-driven, fast-paced environment.



Sai Overseas Education Services

Telecalling Team Leader

Mental Hospital

🌟 Career Opportunity at Tech Mahindra 🌟

Position: Customer Service Executive (Voice Process)
Process: International Voice (UK / Canadian / AUS)

💼 Key Highlights:

Salary: Up to ₹5.5 LPA (based on experience)

Work Location: Pune (Yerwada)

Shifts: Rotational (as per process requirement)

UK process: 12:30 Am to 2:30 Am (Any 9.5 hrs shift)

Canadian Process: 6:00 PM 11:30 AM (Any 9.5 hrs shift)

Australian Process: 2:30 AM 04:30 PM (Any 9.5 hrs shift)

Weekly Offs: 2 rotational offs

✅ Eligibility Criteria:

Education: Minimum HSC (12th pass) / Graduate
Experience: Minimum 1 year in international voice process (mandatory)
Skills:
Excellent verbal communication in English
Customer handling ability with problem-solving approach
Flexibility: Willingness to work in rotational shifts and offs

🌍 Why Join Tech Mahindra?
Competitive salary with performance-based growth
Opportunity to work with global clients (UK / US / AUS)
Professional work environment with international exposure
Learning and development opportunities for career advancement

CONTACT

Name - HR JANVI NINDANKAR 
Number - 8805049525
Email - JanviVishal.Nindankar@TechMahindra.com


Tech Mahindra Ltd

Bellanduru

Job Details:
Location: Pritech Park SEZ, Block 7, Outer Ring Rd, Hobli , Bellandur, Varthur , Bengaluru, Karnataka
Employment Type: Contract

Work Type: on-site
No of Openings: 100

Created At: 23 September 2025
Updated At: 13 October 2025

Salary: INR 28000 - 40000 / monthly
Application Deadline: Not specified
Description:
International Customer Support (US Process)Company: Accenture
Position Type: Contract-to-Hire (C2H)
Location: Bangalore (Work from Office)
Shifts: US Shifts (5 PM IST – 7 AM IST, rotational week-offs)
Experience: Experienced (7months to 3 years)
salary: ₹28,000 – ₹40,000 CTC (based on level & experience)
About the Role:
Accenture is seeking enthusiastic and customer-focused professionals to join our International Customer Support Team. This role involves interacting with US-based clients, ensuring exceptional customer service, and meeting performance benchmarks. Candidates must be flexible to work in night shifts and clear multiple screening rounds (including Versant – minimum score 58).
Key Responsibilities:
Handle inbound and outbound calls with US customers.
Provide accurate information, resolve queries, and maintain strong call openings and closures.
Support client’s hiring requirements by screening candidates and documenting outcomes in tools.
Deliver outstanding customer experiences while meeting quality and productivity targets.
Adhere to client-specific guidelines, including US holiday schedules (as per Accenture discretion).
Collaborate in a team-driven environment with flexibility for weekend shifts.
Eligibility & Screening Guidelines :
Experienced (0.6–3 years): Customer support/contact center background preferred. Undergraduates with 1+ years of relevant experience are also eligible.
Mandatory: PF history from previous organizations.
Must clear Versant Test with score ≥ 58.
Strong English communication skills (verbal & written).
Confident in call handling, introductions, and closures.
Prior exposure to US contact centers is preferred.
Skills Required :
Excellent communication skills (verbal & written).
Strong problem-solving and interpersonal skills.
Flexibility to work in night shifts & rotational workweeks (Mon–Fri, Tue–Sat, or Wed–Sun).
Ability to handle pressure and client expectations.
Technical adaptability to use call handling, CRM, and reporting tools.
Work Locations:Pritech Park SEZ, Block 7, Outer Ring Rd, Bellandur, Bengaluru, Karnataka
Hiring Process :

Initial Screening (communication & eligibility check)
Versant Test (minimum score 58)
Communication/Voice & Accent round
Operations round


Skills:
problem-solving and interpersonal skills .flexibility to work in night shifts & rotational workweeks (Mon–Fri, Tue–Sat, or Wed–Sun).handle pressure and client expectations .call handling
Experience: 1 - 3 years
Qualification Requirements: Graduation (10 + 2 + 3)
About the Company
Name: Quess Corp Limited
Address:
Area: Hobli, Bellandur, Varthur
City: Bengaluru
Pin code: 560103
Street: PriTech Park SEZ, Block 7, Outer Ring Rd
Location Link: View on Map
Hiring Need: Immediate


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