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Porur

Aalathur IE

JD:
oin a team that provides Level 1 and 2 Helpdesk support (Voice/Non-Voice) for BOSCH and its global customers.
The individual must possess basic skills / abilities to perform the essential functions.
Responsibilities: Provide Level 1 and Level 2 support for tools/applications and co-ordinate with stakeholders until closure
Obtain and evaluate all relevant data to handle complaints and enquiries
Monitor and Dispatch incidents/tickets to the right technical solution group
Efficiently resolve complaints to completion and achieve customer satisfaction
Complete call notes and reports as necessary and update them in the CRM
Report creation using MS office tools
Record details of comments, enquiries, complaints, and actions taken
Manage administration, communication and coordination with internal departments
Flexible and willing to work in shifts – 24/7 helpdesk environment
Qualifications- 1 Year - 2 years of recent work experience in handling tickets and supporting any tools/applications
Exposure and understanding of ITIL concepts
Good working knowledge of MS Office tools
MS Excel - Advanced
MS PowerPoint - Advanced
English & Spanish: Excellent verbal and written communication skill


Bosch Global Software Technologies

Process Associate (Spanish Language C1 Proficiency)

JD:
The individual must possess basic skills / abilities to perform the essential functions.
Responsibilities: Provide Level 1 and Level 2 support for tools/applications and co-ordinate with stakeholders until closure
Obtain and evaluate all relevant data to handle complaints and enquiries
Monitor and Dispatch incidents/tickets to the right technical solution group
Efficiently resolve complaints to completion and achieve customer satisfaction
Complete call notes and reports as necessary and update them in the CRM
Report creation using MS office tools
Record details of comments, enquiries, complaints, and actions taken
Manage administration, communication and coordination with internal departments
Flexible and willing to work in shifts – 24/7 helpdesk environment
Qualifications- 1 Year - 2 years of recent work experience in handling tickets and supporting any tools/applications
Exposure and understanding of ITIL concepts
Good working knowledge of MS Office tools
MS Excel - Advanced
MS PowerPoint - Advanced
English & French: Excellent verbal and written communication skill


Process Associate (French Language C2 Proficiency)

Kolathur

SGS Properties

Telecalling Team Leader

Thiruvanmiyur

🚨 Hiring Now: International Voice Process @ Casagrand 🚨

📍 Location: Thiruvanmiyur
💼 Job Type: Full-Time
🕒 Shift: Rotational Night Shift (Work From Home)
💸 Salary: Up to ₹40,000/month + Performance Incentives
📊 Benefits: PF & ESI Included


We’re Looking For:
🔹 Languages: Fluent in English & Tamil
🔹 Experience: 1–4 years in customer support/voice process
🔹 Education: Any graduate
🔹 Age: 22 to 30 years


Perks of the Role:
✨ Work-from-home flexibility during night shifts
✨ Fast-track career growth in a dynamic team
✨ Monthly incentives based on performance
✨ Job stability with PF & ESI benefits

Selection Process:
✅ 2 Simple Rounds of Interview
✅ Quick onboarding


Ready to Take the Next Step?
📩 Share your updated resume today!
📞 Contact HR Vimal at +91 81233 41934


Casagrand

International BPO Executive

Chennai Egmore

Student Counselors required for Dynamic Study Abroad. Candidates who have got experience in Overseas Education Counseling can apply. Experienced sales candidates with good English can also apply.


Dynamic Study Abroad

Overseas Education Counsellor

Customer Service and Support:
Handle customer inquiries, complaints, and feedback in a timely and professional manner.
Resolve customer issues and problems effectively, ensuring customer satisfaction.
Provide excellent customer service, exceeding expectations whenever possible.
Identifying and Addressing Customer Needs:
Proactively identify opportunities to improve customer satisfaction and loyalty.
Gather and analyze customer feedback to identify trends and areas for improvement.
Develop and implement strategies to enhance the customer experience.
Collaboration and Communication:
Collaborate with other departments, such as sales and marketing, to improve the customer experience.
Communicate effectively with clients, both verbally and in writing.
Maintain accurate records of customer interactions and activities.
Data Analysis and Reporting:
Analyze customer data to identify trends and patterns.
Prepare reports on customer satisfaction and loyalty.
Use data to inform decision-making and improve customer relationships.
Other Responsibilities:
May be involved in identifying new business opportunities.
May assist with the development and implementation of customer relationship management (CRM) strategies.
Stay up-to-date on industry trends and best practices. 


Working Conditions:


- Full-time position, typically Monday to Saturday.


- Base salary plus commission structure.

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to [insert application email/website].

ZorroFit is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business needs.


Zorrofit

Customer Relations Executive

Ekkattuthangal

Greetings from SVS Job Consulting Services
(Free Placement Services)

Hiring Female Senior Customer Support Executive for a Medical Devices Manufacturing Industry in Chennai

Qualification : Any Diploma / Degree

Experience : 2-5 years

Skills required : Lead Generation, Telecalling, Telemarketing, Telesales, Customer Support

Languages required : English, Hindi, Telugu, Tamil & Kannada
(Any 3 languages are mandatory)

Work location : Chennai (Ekkattuthangal)

Interview Mode : Direct Walk-in

Job Type : Full time (Permanent)

Work Mode : Work from Office only

Good Salary + EPF + Incentives + Yearly Bonus will be provided

Interested candidates can apply


Svs Job Consulting Services

Senior Customer Support Executive

Mogappair

Designation - Trainer
Location - Ambattur 

Key Responsibilities:
1. Design and deliver training programs for collection agents, focusing on skills development, product knowledge, and regulatory compliance.
2. Conduct needs assessments to identify training gaps and develop targeted training solutions.
3. Create engaging and interactive training content, including presentations, role-plays, and simulations.
4. Evaluate training effectiveness and make adjustments as needed.
5. Collaborate with team leads and managers to ensure training aligns with department goals and objectives.

Required Skills:
1. Excellent communication and interpersonal skills
2. Strong knowledge of collection practices and regulations
3. Experience in adult learning and training design
4. Ability to work in a fast-paced contact center environment
5. Strong analytical and problem-solving skills

Desired Qualifications:
1. Bachelor's degree in a related field (e.g., business, communications, education)
2. Relevant experience in training, collections, or customer service
3. Certifications in training or collections (e.g., Certified Trainer, Certified Collection Professional)

Shift time - 09:30AM to 06:30PM or 07:00PM.

Week off - Sunday (This can vary also depending upon nature of work-roaster off will be there)
Max Gross salary - 32k(Depends on last drawn with proper documents)


Teamspace Financial Services Private Limited

Process Trainer

 Understands the various computer screens and how to utilize them effectively
 Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
 Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
 Adheres to all company and specific Contact Center policies and procedures
 Completes any work as assigned by Management


Jobseeks 4U Consultancy Services

International Voice Process

Experience: 2 to 5 years
International Voice process
Excellent communication skills (Tamil & English Mandatory)
Flexible to all shifts Timing (9AM to 7PM) in office
Work Location - Thiruvanmiyur
Tuesday week off, Rotational shift timings, Food Provided
Attractive Incentives provided
Immediate Joiners Required


International Voice Process Agent

JJ Nagar East

Job Description

Position:Telecaller

Organization Name: MP INVESTMENT AND FINANCIAL SERVICES

Industry: Banking and Financial Services

Products/ Services: Banking Loans, Life Insurance, Health and General insurance, Mutual Funds and Deposits.

• Represent MPFS, its values and vision to all prospective customers and present our services

• Acquire new customers for MPFS, and take accountability in handling their investment Portfolios.

• Meeting Productivity targets as assigned by the Organization on month on month basis.

• Cross-Sell and Up-Sell to existing clients

• Ensure that a comprehensive financial need analysis of customers is done & provide the right investment solution based on the analysis.

• Ensure that MIS/ Reporting Formats are maintained/ Updated on regular basis.

• Maintain customer relations & ensure post sale needs of customers are met.

• Ensure strict adherence to policies and procedures.

• Organize marketing activities or events to raise brand awareness.

Requirements:

• Presentable and multi-tasking skills

• Outstanding communication and interpersonal abilities

• A team player with a customer-centric approach

• Basic Selling Skills

• Knowledge of basic marketing techniques and principles

• Local language proficiency and mobility.

Compensation: CTC 1.92 Lac to 3.6 Lac

Education:

• +2 or UG: Any Graduate


MP Investment and Financial Services

Telecaller

Hiring for international voice process
Excellent communication
US Shift
cab provided
5 days work, 2 days rotational off
sal upto 4 lpa + Incentives
Both freshers and experiences can apply
For more details pls call sangeeta 9176078282 for more info
Creative hands hr consultancy


Creative Hands Hr Consultancy

Greetings from SVS Job Consulting Services
(Free Placement Services)

Hiring Female Customer Support Executive for a Medical Devices Manufacturing Industry in Chennai

Qualification : Any Diploma / Degree

Experience : 1-5 years

Skills required : Lead Generation, Telecalling, Telemarketing, Telesales, Customer Support

Languages required : English, Hindi, Telugu, Kannada & Tamil
(Any 3 languages are mandatory)

Work location : Chennai (Ekkattuthangal)

Interview Mode : Direct Walk-in

Job Type : Full time (Permanent)

Work Mode : Work from Office only

Good Salary + EPF + Incentives + Yearly Bonus will be provided

Interested candidates can apply


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