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Santoshi Mata Chowk

Council Hall (Police Commissioner Office)

Job Description Opening for International Customer support voice role in a top leading MNC Pune!!!

About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.
 
Job Description -

Graduate, Undergraduate with min 6 months and above exp can apply

Work Timing - Night shift

Mode - Work From Office

Job Location - Pune

Eligibility - Excellent in English Communication is must.

Nature - Contract 4-6 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end)



Requirements Need Excellent Communication skills.
 Good Knowledge in Customer Handling.
 Candidate needs to be ok with rotational shift & Night Shift.
 Immediate joiner would be preferred.

 
Exp Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience) 

 
Shift-  Night Shift
     
Notice period: Immediate joiners or max 15 days notice.
 

Qualification- 

Graduate/ Undergraduate with min 6 months and above exp can apply

 
Experience: 06 months to 5 years experience in Customer Support,Technical support, BPO, International Voice process, Voice process, Inbound, KPO, Outbound process, Us Process / UK process/ Australian process etc can apply.


Benefits Laptop and other assets will be provided by company

P.F+ E.S.I + Others facility.

Company will give both way cab facility. 



2Coms Consulting Pvt Ltd.

Customer Support International Voice

Porur

Thiruvanmiyur

Process : NRI(International Voice Process)
Exp : 2+ years
Location : Chennai
Package : 4.5 LPA
Must have : experience in voice process


Jobseeks 4U Consultancy Services

International Voice Process Agent

Rashtrapati Bhavan

Noida Sector 62

ONLY FOR FEMALE

Inside Sales Executive (Follow-up & Closures)
Location: Noida, Sector 62
Salary Range: ₹25,000 – ₹40,000 per month + Incentives
Experience: 5–15 years in B2B/Technical Sales
Education: Graduate / MBA Preferred
Key Responsibilities:
Follow up on qualified leads shared by the Lead Generation team and handle incoming inquiries via calls, emails, or WhatsApp.
Understand customer requirements, technical challenges, and offer the most suitable Mitzvah product solutions.
Share presentations, technical documents, and custom quotations to support the decision-making process.
Handle objection handling, negotiations, and order closure with precision and professionalism.
Maintain up-to-date lead records, proposal statuses, and follow-ups in the CRM system.
Coordinate with internal teams for pricing, production timelines, and delivery schedules.
Consistently meet or exceed monthly sales conversion and closure targets.

Skills Required:
Strong verbal and written communication skills in both English and Hindi.
Proven ability to drive B2B closures with follow-up discipline and urgency.
Comfort in explaining technical concepts in a simple, solution-oriented manner.
Proficiency in CRM tools, MS Excel, and proposal documentation.
Confidence in dealing with corporate procurement, influencers, and consultants.
Highly organized, accountable, and goal-driven.



Mitzvah

Sales Executive

I.I.T.Main Gate

Kapur Bawdi

• Responsible for handling a team of tele callers
• Responsible for delivering Desired renewal conversion.
• Responsible to coordinate with Zonal Coordinators and sales team to ensure smooth
functioning and liaising.
• Responsible to share daily dashboard to heads along with weekly report to Zonal
coordinator and sales team and conducting weekly discussion.
• Responsible for delivering the relevant KPI’s designed for the assigned job role.
• Responsible for Upsell and Cross sell as per the campaign at the Contact Centre.


Indics Solution

Telecalling Team Leader

Noida, Sec 65

Fresher and experience both can apply
Follow pre-arranged scripting while adhering to filters and criteria.
Implement the sales process meticulously to achieve high conversion rates
Manage calls transferred by the Telemarketing (TM) team.
Qualify and engage clients to promote and sell services (Hardcore Sales).   Oversee the end-to-end sales process, including managing agreement signings.
Conduct outbound telemarketing calls using both dialer and manual methods



Talentchase Global Consultancy Private Limited

Customer Care Executive

Andheri

job Title: Relationship Manager
Location: Mumbai
Company: PCRED VENTURE PVT. LTD.
Job Type: Full-time
Job Summary:
We are seeking a dynamic and motivated Relationship Manager to join our team. The ideal candidate will have strong communication skills and a passion for sales. As a Relationship Manager, you will be responsible for contacting potential customers to promote our loan products, addressing inquiries, and converting leads into customers.
Key Responsibilities:
Outbound Calling: Make outbound calls to potential clients to sale corporate loans BL, HL, LAP, OD, CC and govt. schemes like MSME and CGTMSE.
Lead Generation: Identify and qualify leads through effective questioning and active listening.
Customer Interaction: Provide detailed information about loan products, including terms, interest rates, and eligibility criteria.
Follow-Up: Conduct follow-up calls with leads and clients to address any concerns and move them through the sales process.
Data Entry: Accurately record and maintain customer information and call details in the CRM system.
Goal Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.
Customer Service: Address customer queries and concerns professionally and effectively to ensure a positive experience.
Compliance: Adhere to company policies and regulatory guidelines to ensure ethical and legal practices in all interactions.

Requirements:
Experience: Previous experience in calling, loans sales, minimum 1 to 4yrs experience
Communication Skills: Excellent verbal and written communication skills with a persuasive and friendly behaviour.
Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and handle objections.
Sales Skills: Demonstrated ability to achieve sales targets and handle a high volume of calls.
Technical Skills: Proficiency in using CRM software and Microsoft Office Suite.
Education: BCom, BMS; a degree in business or a related field is a plus.
Language: Good English, Hindi, Marathi and Gujrati is preferred, depending on the client base.

Benefits:
Competitive salary with performance-based incentives
Health and wellness benefits
Opportunities for professional growth and development
Supportive and collaborative work environment

Top of Form
 
Bottom of Form
 


Pcred Venture  

Customer Relationship Manager

Vishwa Lodge

About us:

At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.

But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com

Role overview & Key responsibilities:

The Customer Care Executive will be responsible for end-to-end complaint handling, post-service client engagement, and customer satisfaction monitoring. The role requires managing client interactions, ensuring timely resolution of complaints, validating service completion, and driving service excellence through proactive communication, feedback collection, and data-driven insights.

Log, acknowledge, and classify complaints from multiple channels into the centralized system.
Route complaints to relevant departments based on nature and priority.
Investigate, resolve, and document complaints with continuous customer updates.
Monitor MTTA (Mean Time to Acknowledge) & MTTR (Mean Time to Resolve) and publish reports.
Perform root cause analysis of recurring complaints and recommend preventive actions.
Contact clients post-service to confirm service completion and satisfaction.
Verify invoice submissions, acknowledgements, and escalate any delays.
Collect structured client feedback on service quality, product functionality, and technician behaviour (maintain >90% feedback collection & >4.5 average rating).
Verify and update client POC (Point of Contact) details regularly.
Maintain an updated master database of POC, service history, and client feedback trends.
Provide monthly insights and dashboard reports to the operations team.
Ensure compliance with regulatory standards and maintain accurate documentation.


What we're looking for:

Graduate degree in business administration, communications, marketing, or a related field
Excellent verbal and written communication skills
Strong organizational and time management abilities
High attention to detail and accuracy
Proficiency in MS Office Suite/Google Workspace, especially Excel/Sheets
CRM Tools (HubSpot, Zoho, or similar)​
Problem-solving aptitude
Ability to manage and report on data effectively
Proactive, reliable, and self-motivated work ethic
Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation


Work Mode: Full-time; based in Pune 

Why join us?

Compensation: Competitive salary in line with industry standards
Growth Path: Opportunity to lead the customer care department as PadCare expands globally.
Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womens health, the environment, and sanitation workers' dignity.
Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.



Padcare Labs

Customer Care Specialist

Noida Sector 15

CRM Key Responsibilities:

Conduct offline client meetings and manage daily interactions.

Build and maintain long-term professional relationships with clients.

Coordinate with Sales, Marketing, and Operations teams for smooth execution.

Handle client queries, feedback, and escalations efficiently.

Maintain client records, reports, and communication updates.

Ensure customer satisfaction and retention through consistent follow-ups.

Work towards achieving defined monthly targets related to meetings, conversions, and client satisfaction.


Star Media Network Private Limited

Client Relationship Manager

NSEZ Noida

Hi Candidates,
 
Hope you are doing good.
 
I have an open position for an Inbound Customer Care Executive (International Process, Voice and Chat ) and would love to discuss if you're interested.

Job Description:
·       Position: Inbound Customer Care Executive (International Process, Voice, Chat and Tech Support)
·       Location: Sector 81 Noida
·       Salary: Up to 40K Per Month
·       Interview Mode: Virtual and F2F
 
For Voice Process -- 6+ Months Experience in International BPO in Voice is Mandatory.
For Chat Process -- 12+ Months Experience in International BPO in Chat is Mandatory.
For Tech Support -- 12+ Months Experience in International BPO in Tech Support is Mandatory.
 
Key Requirements:
·       6+ months of experience in an International BPO is mandatory.
·       Handling basic customer queries related to telecom bills and providing customer resolution.
·       Strong communication, interpersonal, and comprehension skills.
·       Providing support to international customers.
·       Willingness to work in US shifts (Night Shift).
·       For Tech support -- Should have experience with networking ,It, routing ,switches, modem, IP address DNS, DHCP, wifi ,internet ,VPN ,Firewall.
Its 5 Days working, company will provide both side cabs, Meals and PF etc.
 
If you are comfortable with the job description, please reply with your updated resume at sameer@rknjobs.com. I will then give you a call to finalize things and schedule your interview.
 


RKN Business Solutions

Customer Support Executive


Job Description:  
We are looking for enthusiastic and customer-focused professionals to join our International BPO team as Voice Process Executives. The role involves interacting with global customers to resolve queries, provide product/service information, and deliver excellent support over calls.

Location - Pune - (Only Pune-based candidates)
Salary - Upto 6LPA CTC - Salary will be discussed by us post validation of Salary slips
Education - Graduate and Undergraduate

Responsibilities:  
- Handle inbound/outbound international calls  
- Understand customer concerns and provide accurate resolutions  
- Follow standard procedures and documentation  
- Meet daily performance and quality targets  
- Maintain professionalism and empathy during all interactions

Requirements:  
- Minimum 6 - 19 months experience into International BPO Customer service Mandatory 
- Excellent English communication skills (verbal & written)  
- Willingness to work in night shifts and rotational offs  
- Basic computer knowledge and typing skills  
- Strong listening and problem-solving abilities  
- Immediate joiners preferred

Drop your Resume - 7391060428


Kap HR Services Private Limited

Customer Service Executive

Satav Vasti

Job Title Customer Success Associate
Job Role Telesales
Industry Health, Motor & Life Insurance
Location Kharadi, Pune
Age limit 18 to 35 years
Employment Type Full-Time/On-site
ACTUALRESOURCE
KEY RESPONSIBILITIES:
Outbound calling to potential customers interested in insurance products
Understanding customer needs and offering suitable Health, Motor, or Life insurance
options
Ensuring a high-quality customer experience through effective communication
KEY REQUIREMENTS:
Excellent verbal communication in English & Hindi
No MTI (Mother Tongue Influence) or RTI (Regional Tone Influence)
Clear grammar and pronunciation (English)
Sales acumen and a customer-focused attitude
Qualifications:
Graduate in any discipline
Freshers and experienced candidates both welcome
Insurance background preferred
JOB DESCRIPTION
SALARY STRUCTURE
Freshers Up to ₹25,000 CTC in hand 21500.
Experienced Up to ₹35,000 CTC (based on last drawn salary)
Shift Details:
6 days working with rotational shifts
Females: Day shift (up to 8 PM)
Males: Full rotational shift
Interview Process:
1. HR Round
2. Versant Level 6 (Certified)
3. Operations Round
4. Client Round
We are hiring Customer Success Associates for our Health, Motor, and Life Insurance verticals. The role
involves reaching out to interested leads and advising them on suitable insurance products. Candidates
with strong communication skills and a customer-first approach are encouraged to apply.
ACTUALRESOURCE


Actualresource Manpower Opc

Customer Success Associate

Subramanya Nagar

Electronic City, Bangalore

Job Profile - Customer Service Associate | International Voice Process || MNC BPO
It's international Voice Process.
Communication Should possess excellent Voice Communication skills
12th / Any Graduate can apply.
5 days working & 2 rotational offs
Rotational Shift ( Majorly Night Shift)
Both side transportation will be provided.
Salary :
Fresher to 11 months - 3 LPA / 20 K in hand + 2K PLI
1+ year- 4.1 LPA /27 K in hand +3 K PLI
2+ years - 4.5 LPA to 4.75 LPA / 31 K -32 K in hand + 4 k PLI


Red Hibiscus Info Solutions

Customer Service Associate

Koramangala

Key Responsibilities 

Respond promptly and professionally to customer inquiries in-Kapture App, email, or messaging platforms.
Provide accurate information about Snabbit’s services, policies, and processes.
Handle order-related queries including booking assistance, rescheduling, cancellations, and refunds.
Identify and resolve customer issues with empathy, ensuring a positive and timely resolution.
Collaborate with internal teams such as Operations, various stakeholders.
Maintain detailed and accurate records of customer interactions in the Kapture system.
Gather customer feedback and share insights to help improve service quality and user experience.
Stay updated on new features, promotions, and service offerings.
Uphold Snabbit’s brand voice and deliver exceptional service in every interaction.



Snabbit

Shri Krishna Garden Society

International BPO
STRICTLY WORK FROM OFFICE
Immediate Joining
US Customer Service Process/Collections Process
Shift Time - Rotational Shifts
Week Off - 5 days working 2 days’ week off (Rotational)
Education - HSC minimum 1 year Experience 
Fresher and Experience (BPO and non BPO) both can apply
Location: Malad/Bhayendar/ Thane/ Vikhroli
Job Types: Full-time, Permanent
Salary: ₹20,000.00 - ₹51,000.00 per month


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