Content Analyst
Clarivate
Work from Office
Full Time
Min. 1 yearJob Description
Associate Content Support Analyst
Associate Content Support Analyst
We are seeking an Associate Content Support Analyst to join our ExLibris team in Chennai, India. This is a fantastic opportunity to work with Alma Library Management System (Ex Libris). The Technical Support Analyst provides quality and efficient service to our customers. In this role, you’ll dive into complex technical challenges, working with SQL databases and cloud environments to support our global customers.
About You
Bachelor’s Degree holder in relevant field (MLIS, Information Systems, Industrial Engineering)
Must have minimum 1 year experience in technical customer service.
It would be great if you also had…
- Familiarity with Research Office practices & Digital library experience
- Familiarity with librarianship practices/information science – cataloguing, classification, search, and referencing
- SQL experience
What Will You Be Doing in This Role?
Analyzing and solving complex issues in the customer's environment
Providing professional and high-level customer support on Ex Libris products
Working as a team member and collaborating with other teams
Daily communication with customers via CRM systems, emails, and phone calls
Collaborating with other groups in the company, such as Product Management and account managers
Hours of Work (Mon to Fri)
Rotational shift based on the requirements. 40 hours/week with 9 hours a day with one hour break.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Experience Level
Mid LevelJob role
Job requirements
About company
Similar jobs you can apply for
CopywritingSenior Copywriter
Accenture India Private LimitedWork from OfficeFull TimeMin. 6 years
Content Engineer
Assa Abloy India Pvt LtdWork from OfficeFull TimeMin. 6 years
Anchor
Ford MotorWork from OfficeFull TimeMin. 7 yearsSenior Content Manager
Ford MotorWork from OfficeFull TimeMin. 8 yearsSenior Writer
Barry-Wehmiller International Pvt LtdWork from OfficeFull TimeMin. 7 yearsSenior Content Manager
Ford MotorWork from OfficeFull TimeMin. 8 yearsYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!