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Product Manager-HO & SUPPORT-HO House HoldJOB ROLE ANALYSIS Employee Name &amp; Code:ReplacementJob Title:
Senior Product Manager


Function:
RL Ho &amp; Support-HO House Hold


Grade:
M5


 
 



 Job Summary:(Please provide a concise summary of job’s purpose and main responsibilities)



A candidate with Tech and Digital knowhow with inclination towards Switch, Acquiring, Authorization



 Key Responsibilities:(Detailed description of tasks and responsibilities)<ul><li>Analyze and monitor various developments in Debit Card Switch, ACS partners</li><li>Coordinating with IT, BSG and other stake holders for completing and developing the projects. </li><li>Analyze existing product authorization rate and see that there is any changes as per the trend in the market.</li><li>Handle regulatory project and audit query to smooth functioning of debit card</li><li>Supports strategic planning and product implementation of Debit Cards</li><li>Owns the end-to-end debit card transaction lifecycle via different channels and achieves project completion and customer experience by higher auth rate and improving overall customer experience </li><li>Implements auth strategy with help of ACS partners, identify issues, ideate and implement solutions</li><li>Cross functional co-ordination with, Legal compliance, BSG, Ops, IT, Marketing &amp; Product teams to discuss and finalize new enhancement changes on the channels or new product development.</li></ul> Tools &amp; Platforms:(Details of any specific online tool / platform / software used in the role)SQL, SAS  Does the role include any of the below? (Please tick the box as applicable)  <h4>Experience Level</h4>Mid Level

Kotak Mahindra Bank

Senior Product Manager

Service & Support AI Product ManagerRole SummaryThe Service &amp; Support AI Product Manager will be responsible for the end-to-end management of the ‘Question Answer Service’ and ‘AI Assistant’ products, two important AI products used in Operations globally. The role will also lead on identifying and championing AI service and support use cases that change and transform customer service.Leading all aspects of definition and planning through production, release, and end of lifecycle, with end-to-end responsibility on feature/function specifications for these products. You will partner closely with other functions, notably Operations and Engineering teams in the requirements, prioritisation, design and development of these products.You will lead and manage a team of Knowledge Management specialists; identifying, analysing, crafting, and curating required self-serve content in collaboration with partners.Role Responsibilities<ul><li>Defines and owns the product vision, strategy &amp; implementation plan for product delivery, drawing on insights from users, data to assess impact, benefits, scope &amp; dependencies.</li><li>Leads a team of Knowledge Management specialists, establishing clear purpose and goals, leveraging technology for scale and benefit, enabling the team to be successful.</li><li>Own the entire product lifecycle: from ideation, planning, and development to deployment, monitoring, and continuous improvement.</li><li>Identifying and championing AI service and support use cases that change and transform customer service/operations</li><li>Ensure decisions on backlog and delivery roadmap options are in line with product delivery priorities</li><li>Works with stakeholders to gather and prioritize customer feedback and requirements, lead product ideation and drive innovation.</li><li>Works closely with user communities to ensure product adoption and retention. </li><li>Builds partnerships &amp; maintains positive relationships with product user communities, data scientists, engineering teams, customer success, product, risk, legal and operations teams.</li><li>Communicates progress, key decisions, compromises, and constraints to a wide range of stakeholders.  Makes key decisions, gaining consensus, and establishing relationships.</li><li>Communicates the product vision, product capabilities/demos and collaborates on requirements with Engineering teams and wider partners. Writes product requirements as well as epic and user stories as required.</li><li>Acts as an evangelist for the product and motivating partners to support its success.</li><li>Assures Product is delivering positive user/customer experience outcomes, ensuring user journeys, market and user research informs product strategy and priorities.</li><li>Define and track key performance indicators (KPIs) to measure product effectiveness and user satisfaction.</li><li>Supports investment case development and submissions, and product related approval, governance, and reporting processes.</li><li>Stay updated on advancements in AI, machine learning, and industry best practices to drive innovation and maintain competitiveness.</li><li>Collaborates with other LSEG Product Managers and AI Working Group, ensuring alignment with LSEG’s product strategy.</li></ul>Skills and Experience Required:<ul><li>Proven experience in leading people and teams</li><li>Problem Solving; strong data analysis, presentation and interpersonal skills. </li><li>Agile; experience in working within an Agile delivery methodology and playing a pivotal role in all associated ceremonies</li><li>Solutions delivery; experience in driving early design concepts and partnering with UX and UI experts to release user-centric products</li><li>Technical skills; a good understanding of AI technologies and the technical aspects of delivering web-based products.</li><li>Benefits measurement</li><li>Relationship building; ability to build constructive relationships with business partners and collaborators across the organization</li><li>Critical thinking and decision-making</li><li>Excellent communication, presentation, collaboration, and creative thinking skills with the ability to influence strategic directions and guide senior partner decisions </li></ul>At LSEG we embrace diversity and actively seek to attract individuals with diverse backgrounds and perspectives. We break down barriers and encourage collaboration, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike.Our vision is to build an inclusive culture in which everyone feels driven to reach their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. We also make reasonable accommodations for applicants and employees with disabilities. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please make your recruiter aware, we want to ensure you perform at your best.Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26). Learn more about life and purpose of our company directly from India colleagues’ video: <a href="https://www.lseg.com/en/careers/where-we-work/bengaluru-india" rel="noopener noreferrer" target="_blank">Bengaluru, India | Where We Work | LSEG</a>Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this <a href="https://www.lseg.com/content/dam/lseg/en_us/documents/policies/lseg-global-candidate-privacy-notice.pdf" rel="noopener noreferrer" target="_blank">privacy notice</a> carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprivacyportalde-cdn.onetrust.com%2Fdsarwebform%2F5f7a2da0-bed0-45e8-ac2c-c1f297e2efdc%2F4ae30ef5-8107-4353-a0b5-1bf34dd647f6.html.&amp;data=04%7C01%7Cbhavya.rajesh%40refinitiv.com%7C5998c534e4414d538b5008d96d2cce9f%7C71ad2f6261e244fc9e8586c2827f6de9%7C0%7C0%7C637660862381817886%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=tsXMrVLiU6mEDSYR3lPSoKobrJfrDcmk34w9RIHdUfI%3D&amp;reserved=0" rel="noopener noreferrer" target="_blank">your rights and how to contact us as a data subject</a>. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.<h4>Experience Level</h4>Mid Level

London Stock Exchange Group

Product Manager

Global Product Lead, Global Business Applied AI (GBAI)<h4>Minimum qualifications:</h4><ul><li>Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.</li><li>5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.</li><li>Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.</li></ul> <h4>Preferred qualifications:</h4><ul><li>Experience translating business requirements into technological solutions.</li><li>Experience in application or workload migration to public cloud providers.</li><li>Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions.</li><li>Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.</li><li>Excellent written and verbal communication, presentation, problem-solving, and client management skills.</li></ul><h4>About the job</h4>As a Global Product Lead, you will partner with gTech Ads Support Services, Product Management (PM), and Engineering to define and deliver next-generation support experiences, driving cross-functional efforts to build, launch, and enhance ML/AI infrastructure and improve generative AI model performance across platforms.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our <a href="https://www.youtube.com/watch?v=HcjR6ZngQcw" target="_blank">video</a>.<h4>Responsibilities</h4><ul><li>Partner with cross-functional stakeholders to understand customer and business team needs related to gTech anchor tools.</li><li>Set the goal and strategy for platform/tools, identify solutions, articulate prioritized business needs to Product Management, and influence the technical roadmap.</li><li>Manage delivery, performance, and user satisfaction of anchor tool components and features.</li><li>Ensure transparency in systems development, providing key information to communicate and educate the business on capabilities and investments.</li><li>Lead Applied AI Solutions for Ads Support.</li></ul><h4>Experience Level</h4>Senior Level

Google India Pvt Ltd

Product Lead

Senior Product Manager, YouTube PrimeTime Studio<h4>Minimum qualifications:</h4><ul><li>Bachelor's degree or equivalent practical experience. </li><li>8 years of experience in product management or a related technical role.</li><li>3 years of experience in taking technical products from conception to launch.</li></ul> <h4>Preferred qualifications:</h4><ul><li>Experience with platform product management, leading product efforts and setting direction/roadmaps in multi-stakeholder spaces.</li><li>Experience with sports, connected TV, or streaming products.</li><li>Excellent technical, investigative, problem-solving, and thinking skills.</li><li>Excellent communication, presentation, and teamwork skills.</li></ul><h4>About the job</h4>At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day. In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development. One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users. YouTube (YT) OTT brings traditional Movies, Shows, and Sports to YouTube. We package and promote this content through products like YouTube TV and Primetime Channels. In this role, you will be responsible for on-boarding media companies, acquiring their premium TV content and metadata, modeling it, understanding and enriching it, packaging it, and ultimately publishing it to serving systems.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.<h4>Responsibilities</h4><ul><li>Plan and assess market research, analyze data, and stay ahead of industry trends to identify opportunities and unmet content, distribution, and business generation needs for media companies and emerging sports leagues.</li><li>Build roadmaps that enables media companies to onboard their content to YouTube with business generation options, prioritizing these partners and Over the top (OTT) business.</li><li>Translate partner needs and business goals into detailed product specifications and use cases. Own the end-to-end product from onboarding to content management.</li><li>Collaborate with design, engineering, and teams, to conceive, build, and deliver features on the product road-map.</li><li>Oversee the launch of new features and products, and iterate based on partner feedback, data, Key Performance Indicator (KPIs).</li></ul><h4>Experience Level</h4>Senior Level

Product Management AssociateOur storyAt Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”Our Values:Champion People – be empathetic and help create a place where everyone belongs.Grow with purpose – Be inspired by our higher calling of improving lives.Be Alight – act with integrity, be real and empower others.It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.Learn more at <a href="https://careers.alight.com/us/en" rel="noopener noreferrer" target="_blank">careers.alight.com</a>. <h4>About the role</h4>Alight is seeking an experienced analyst to join the Product Innovation &amp; Enablement team.As the Technical Demo Analyst, you are responsible for enabling our client-facing and sales teams to demonstrate the value of Alight’s products by supporting the discovery, development and delivery of new product features and enhancements with Alight’s demo experiences.<h4>Job Description</h4>Technical Demo Analyst - Product Management AssociateThe demo analyst will serve as a primary subject matter expert/product owner for the live demo (Showcase client). Additionally, the demo analyst may support (as needed) the static demos currently supported by the demo enablement team.In this role, you will collaborate with product teams and other stakeholders to understand the scope/requirements for the live demo updates as well as support the demo development team to ensure the timely delivery of static demo updates, as needed.Additionally, you will partner with and support the Demo and Interactive Experience Manager in the creation and maintenance of interactive story/conceptual sales demo experiences (via Figma).The ideal candidate should have strong presentation, problem-solving, quality assurance skills, and high attention to detail.<h4>Key Responsibilities</h4>The Technical Demo Analyst will report to the Demo and Interactive Experience Manager. The Technical Demo Analyst is responsible for delivering a broad spectrum of tasks, including:General Demo Support<ul><li>Partner with various stakeholders to understand the requirements for any product sales presentations and demo support for both internal and external clients.</li><li>Performs configuration for both the CBA Showcase client and the associated Alight Worklife configuration, based on needs of end users.</li><li>Creates and execute test plans to ensure demo updates and data refresh activities were accurately completed according to documented requirements.</li><li>Establish frequent communication with the relevant stakeholders to monitor demo-related projects and keep everyone informed of the status.</li><li>Be able to work well within a small team and support colleagues on any ad-hoc requirements and tasks.</li><li>Assist in identifying and implementing strategies to create/enhance demo configuration tooling capabilities to support the vast needs of our business partners and sellers</li></ul>Live Demo SupportLive demo support for the Showcase client is the primary responsibility of the Technical Demo Analysts<ul><li>Performs system configuration for CBA and Alight Worklife</li><li>Assist in leading and managing documentation for the Showcase client(s)</li><li>Partners with Product leaders and Solution Architects to ensure Showcase client remains current with the latest product updates, across services</li><li>Works with demo team leaders to deploy new solutions and answer questions related to configuration and user data</li></ul><ul><li>Participates in iteration life cycle and deployment governance for the Showcase client</li><li>Manages development blueprints for current iteration work</li><li>Assist in the creation of standard operation procedures</li><li>Participates and owns portions of training and deployment of product enhancements</li><li>Owns the execution/managing of system activities</li><li>Defect identification and resolution, including Root Cause Analysis</li><li>Owns understanding of Showcase client requirements and how they drive work activity in order to convert into detailed system analysis.</li><li>Complex query development</li></ul>Static/Concept Demo SupportThe Technical Demo Analyst will also support the broader demo enablement team, when needed.<ul><li>Supports writing clear and precise requirements for our demo development teams, by documenting new features/functionality/enhancements in a way that they can easily used for static and conceptual demo development, as needed.</li><li>Supports the creation of high-quality, interactive story-oriented Figma demos (via Figma) that are engaging to showcase the true value and future concepts of Alight’s products and solutions</li><li>Assist in managing project tasks and use the strong connections you form to collect, improve, and provide demo-related changes/experiences, within scope and on time</li><li>Troubleshoot bugs and errors found during testing to assist the static demo development team in locating and correcting the issue</li><li>Other duties including, but not limited to, assisting other teams if needed.</li></ul>Team Development<ul><li>Contribute to process improvement opportunities within the demo enablement team</li><li>Is a role model for global and cross-cultural team support</li><li>Coaches and provides feedback to entry level colleagues</li><li>Coaches broader team on solutions and system tools</li></ul>Qualifications and Experience<ul><li>2+ years CBA and Alight Worklife configuration experience</li><li>Cross-domain experience in benefits administration, healthcare, retirement, leaves, and HR technology is preferred</li><li>BA/BS degree with a minimum of 2+ years of experience in a business analyst and/or quality assurance role</li><li>1+ years of experience in creative roles</li><li>1+ years of experience working collaboratively with engineering/development and design teams</li><li>Proven ability to effectively deliver and communicate with others to achieve desired results; must be approachable and open-minded</li><li>Project management experience taking ideas from concept to launch</li><li>Strong communication and presentation skills</li><li>Passion for technology and digital experiences</li></ul><ul><li>Comfortable working in a fast-paced and dynamically changing environment</li><li>Must be flexible, adaptable, and able to handle multiple project assignments</li></ul><ul><li>Strong team interaction with the ability to work collaboratively with geographically dispersed/remote teams</li><li>Service-oriented with a strong sense of accountability</li><li>Proven ability to execute tasks across cross-functional teams with high quality and within time constraints</li><li>A very good eye for detail while safeguarding the big picture</li><li>Strong problem-solving skills</li><li>Knowledge of coding practices/methodologies</li><li>Practical experience in writing clear and detailed requirements documentation</li><li>Exposure to CBA or Any Benefit Administration Product will be an added advantage.</li></ul>Alight requires all virtual interviews to be conducted on video.BenefitsWe offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity &amp; adoption leave, continuing education and training as well as several voluntary benefit options.  By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.Our commitment to InclusionWe celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact <a href="mailto:alightcareers@alight.com" rel="noopener noreferrer" target="_blank">alightcareers@alight.com</a>. Equal Opportunity Policy StatementAlight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law.   In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans.Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.Authorization to work in the Employing CountryApplicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state, or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. We offer you a competitive total rewards package, continuing education &amp; training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units..<h4>Experience Level</h4>Mid Level

Alight Solutions

Solution Analyst

Senior Product ManagerOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Product ManagerOverview MasterCard Data &amp; Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.  • We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise  • We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behaviour beyond their four walls and distilling actionable insights from data  • We work with financial institutions, retailers, telecommunications organizations, travel companies, and more  The D&amp;S global product team is looking for a product manager within Targeting Analytics Product Management team with proven experience in Product Ownership &amp;/or Business Analysis to support the evolution and expansion of the Merchant Analytics product suite. This person will be part of a team of product managers and drive key activities, including product development lifecycle management, go-to-market strategy, as well as creating sales and delivery materials that play a key role in sales and delivery enablement.   Product Management in Data &amp; Services at Mastercard Build revolutionary products that advance how businesses all over the world derive the most value from their data assets Translate a deep understanding of our customers into products and solutions that drive significant customer value Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams Drive globally-relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs Role Coordinate across cross-functional teams for product sales, usage and continuous product enhancement Play a key role in rolling out new analytic products and solutions to drive Smarter Decisions and Better Outcomes for our customers Defines business and technical requirements, and partner with Engineering , Design and Program management teams to support existing product enhancements and new product launches  Build, motivate and lead direct and cross-functional teams, leveraging trust-based relationships to deliver an efficient operating model Establish and drive product management disciplines across the product lifecycle, e.g., Studio framework, Agile development and product quality, ensuring product readiness across Technology, Delivery, Product and GTM perspectives Lead the Product Operations Team to constantly improve , automate and deliver merchant analytics products to our customers Navigate across cultures and geographies, communicate with technical and non-technical audiences, and leverage strong relationships with key groups across Mastercard to gain support and buy-in for key decisions Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals Drive institutionalized knowledge through the use of consistent documentation (e.g., support documents) across all processes to support knowledge management and ensure consistency and repeatability across projects All About You 5-8 years prior related work experience with at least two years of Agile product management experience in analytical products and business intelligence solutions would be preferred Experience with analytical solutions and should have strong data analysis skills using various tools like SQL, and Python for data analysis Analytical, solutions-oriented skillset with the ability to drive execution and push deliverables forward Desire to grow your strategic mind set to solve complex and ambiguous problem Strong communication &amp; influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas Strong interpersonal skills and the ability to develop product and engineering talent An excellent team player with the ability to collaborate seamlessly with individuals of diverse skills and capabilities, fostering a positive environment that encourages collective growth and development Has skills to develop and evangelize product lifecycle management ways of working, processes, and tools Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>Abide by Mastercard’s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</li></ul> <h4>Experience Level</h4>Senior Level

Mastercard India Services Pvt Ltd

Principal Test EngineerManagement LevelE<h4>Key Information</h4>Key InformationJob RolePrincipal Test EngineerReporting toTest Engineering ManagerJob Level SummaryDevelops departmental plans, including business, production, operational and/or organisational prioritiesGuides others in resolving complex issues in own specialized area and solves complex problems with implications on cross-functional business processes and outcomesMay lead teams or projects with broad visibilityJob LevelESeniority LevelIndividual Contributor 5Responsibility LevelLevel 5 - GuideProvides authoritative guidance and consultancy on complex programs and strategies, as well as delivering outcomes that impact the product or service, processes, team, suppliers and customers, across cross-functional business activities.Area of impactProduct or Service, Processes, Team, Suppliers, CustomersNature of impactProgram/StrategySpecialismTestWorkday Job Family GroupProduct and EngineeringWorkday Job FamilyEngineering RS<h4>Job Profile</h4>Job DescriptionJob RolePrincipal Test EngineerLocationReporting toTest Engineering ManagerBusiness UnitEngineering RSLevelEDateBrief Job SummaryA senior technical role at the heart of the configuration or development team. With a passion for technology, innovation and collaboration they keep their knowledge current, continuously seeking to design, build and deliver better than yesterday. Will thrive on the chance to employ their multi-faceted skills to create industry-leading solutions in a way that moves the products, the department, their team and individuals forward. They are keen to explore how advances in technology might support on-going continuous improvement or programme acceleration and contribute significantly to the department strategies, practices, toolkits and processes.Roles and Responsibilities<ul><li>Leads functional testing efforts across all development stages, ensuring alignment with functional requirements and focusing on risk-based prioritisation.</li><li>Provides authoritative advice on testing methods, tools and frameworks.</li><li>Monitors and improves test coverage, collaborates with teams to address challenges and ensures compliance with standards.</li><li>Leads efforts to improve the efficiency and reliability of functional testing. Identifies improvements and contributes to organisational policies, standards and guidelines for functional testing.</li><li>Ensure you and your Squad adhere to the over-arching Software Development Lifecycle and Agile Operating Model aligned to your Home</li><li>Develop and maintain software development processes, standards, and best practices to ensure consistent delivery of high-quality software products</li><li>Promote engineering excellence and quality through appropriate use of analysis tools, control gates and peer reviews by fostering news ways of thinking to improve design, productivity, and quality</li><li>Be involved with and promote the evaluation of emerging technologies, models, methods etc. on an ongoing basis to enable competitive differentiation and strengthening of existing product technology; drive adoption within your squad as required</li><li>Drive optimisation of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organization to meet market and client needs</li><li>Mentor and guide all engineers within your home and assist with technical challenges as needed</li><li>Show a sense of ownership &amp; pride within your squad and the wider home to deliver high quality work and Institute a self-directed and high-performance culture in the team</li><li>Involve yourself in the development of a strong talent pipeline throughout your wider home by helping the Manger Engineer in hiring, internal movements, succession planning, talent reviews etc.</li><li>Take an interest in and where possible show advocacy for the reduction in technical debt across the estate and mission, supporting the Manager Engineer and Product to prioritise the reduction of technical debt appropriately</li><li>Show an interest in articulating the technical roadmap, the overall vitality of the product, architecture overview documentation and the validation of our platforms in the product pipeline</li></ul>Job SpecificationsEducation<ul><li>Any technical graduation; engineering, computer science, etc.</li><li>Preferred, post-graduation in advanced computer science subjects and MBA in Systems</li></ul>Relevant Experience<ul><li>Experience in engineering activities in a Product SaaS organisation, including scrum agile methodologies, efficiency improvement, configuration management, release readiness, documentation / technical writing, process, data and system engineering,  analytical skills in business, process, data and system, lifecycle management and complex problem solving</li><li>Experience of having led conceptualization and development of a portfolio of products or SaaS based products</li><li>Experience in Financial Services preferred</li><li>Experience in Pensions welcomed</li></ul>We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.<h4>Experience Level</h4>Senior Level

Equiniti India Pvt Ltd

Senior Test Engineer

Product Director - Acquisition & Enablement PlatformIgnite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.


 As a Product Director in Acquisition and Enablement Platform, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. Job responsibilities<ul><li>Oversees the product roadmap, vision, development, execution, risk management, and business growth targets</li><li>Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth</li><li>Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives</li><li>Owns product performance and is accountable for investing in enhancements to achieve business objectives</li><li>Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation</li><li>Oversee the end-to-end API product roadmap for Enablement Services Capture &amp; Serve apg including vision, development, risk management, and business growth targets.</li><li>Lead the discovery and development of API-driven products and methodologies to enhance the customer experience and drive business growth.</li><li>Foster a culture of innovation and collaboration within the team.</li><li>Lead and coordinate complex API product initiatives across multiple areas, driving strategy alignment, prioritization decisions, and optimal sequencing.</li><li>Build robust partnerships with the Quad (Product, Experience, Tech/Architecture/Data &amp; Analytics) to achieve results.</li></ul>Required qualifications, capabilities, and skills<ul><li>8+ years of experience or equivalent expertise delivering products, projects, or technology applications</li><li>Extensive knowledge of the product development life cycle, technical design, and data analytics</li><li>Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management</li><li>Experience driving change within organizations and managing stakeholders across multiple functions</li><li>Extensive experience with all stages of the API based product development life cycle, including technical design, solution, and optimization post-launch.</li><li>Exceptional ability to understand data and leverage analytic insights to continually improve the experience and reach/exceed OKRs.</li><li>Demonstrated ability to execute in a demanding technology space, with multiple co-suppliers, juggling multiple complex dependencies and modernization efforts.</li><li>Expertise and comfort in building out and owning an API roadmap, backlog, and full end-to-end execution, with adherence to Agility principles.</li></ul>Preferred qualifications, capabilities, and skills<ul><li>Recognized thought leader within a related field</li><li>Deep understanding of Java, APIs, Security, and other software development platforms.</li><li>Experience working in financial services, acquisition, digital products, online and mobile platforms, etc.</li><li>Ability to prioritize a large book of work, meetings, team dynamics, and overall discovery.</li><li>Ability to influence stakeholders with diverse points of view and maintain grounded and productive discussions, including senior leadership level audience.</li></ul> JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our <a href="https://careers.jpmorgan.com/us/en/how-we-hire/faqs" rel="nofollow" target="_blank">FAQs</a> for more information about requesting an accommodation.<h4>Experience Level</h4>Executive Level

JP Morgan Services India Pvt Ltd

Product Executive

Product Management - Product Manager I - Bill PaymentsAbout Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology  About the team:Join the Recharges &amp; Bill Payments Product team at Paytm which touches millions of users daily across 26+ categories including Mobile Recharges, Electricity Bills, DTH, Credit Card Bills and FASTag. As a team, we operate at the intersection of scale, reliability, and innovation, constantly reimagining how India pays its bills. You'll be part of a fast-paced, data-driven environment with end-to-end ownership, where every experiment and product improvement directly impacts user experience for millions. If you're excited about solving complex problems at scale and building for Bharat, this is the place for you. About the role: Are you someone who loves to build products and also gets curious about technology stack being used? Have you worked in technical roles at some point in your career and enjoyed them (be it software developer, engineering manager or architect)? We are looking for Product Owners to enable delivery of high quality financial/payment products in a fast-paced, challenging, and creative environment. You will work with business heads and engineering partners to drive the strategy, roadmap, execution of a product area to build high quality products/systems. Expectations: ·         We would expect you to hit the ground running, and approach your role with a growth mindset. ·         You will be expected to communicate openly, make decisions by creating consensus, and drive a collective obsession about your feature or product. ·         Bring consumer first mindset and work backwards: Understand consumer pain points and business imperatives to define product roadmap and strategy. ·         Growth: Finding new ways to acquire users from inside and outside the Paytm ecosystem. ·         Work with cross-functional teams such as User Research, UX Design, Engineering, Sales, Marketing, Finance, Operations to deliver high impact products Superpowers that will help you succeed in this role:·         MS or BS/<a href="http://b.techin/">B.TECH </a><a href="http://b.techin/">in</a> computer science or equivalent experience from top college· Atleast 3 years in Product Management·         Superior organization, communication, interpersonal and leadership skills·         Must be a proven performer and team player that enjoy challenging assignments in a high-energy, fast growing and start-up workplace·         Must be a self-starter who can work well with minimal guidance and in a fluid environment Why join us?·         A collaborative output driven program that brings cohesiveness across businesses through technology·         Improve the average revenue per use by increasing the cross-sell opportunities·         A solid 360 feedback from your peer teams on your support of their goals·         Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! <h4>Experience Level</h4>Mid Level

Paytm Services Private Limited

Sr Inbound Product Manager<h4>Company Description</h4>It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.<h4>Job Description</h4>What you get to do in this role:   <ul><li>Lead product strategy that sets us up for success as we look to grow to $10B+ in revenue</li><li>Communicate product priorities and build consensus</li><li>Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries</li><li>Work with multiple teams to guide projects through development and bring high-quality products to life</li><li>Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction</li><li>Communicate complex problems into easily understood requirements and provide solutions</li><li>Develop and deliver multi-mode communications that convey a clear understanding of the needs of different audiences</li></ul><h4>Qualifications</h4>To be successful in this role you have:<ul><li>Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>5+ years of software product management experience</li><li>Strong prioritization skills and the discipline to focus on high impact activities</li><li>Experience gathering and capturing product requirements and transforming them into a product roadmap</li><li>Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions</li></ul>FD21  <h4>Additional Information</h4>Work PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. <a href="https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf">Learn more here</a>. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact <a href="mailto:globaltalentss@servicenow.com">globaltalentss@servicenow.com </a>for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. <h4>Experience Level</h4>Senior Level

SERVICENOW SOFTWARE DEVELOPMENT INDIA PRIVATE LIMITED

Specialist - Business AnalysisFor more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.  What will you do?<ul><li>Understand and gather the requirements, Create Gap sheet and obtain sign off from customer</li><li>Question to refine requirements</li><li>Translate business process flow into FRS (Functional Requirement Specifications) for Current Product Engineering Group.</li><li>Understanding of Inter-related process impact</li><li>Provide Solutions by mapping various business processes of client with the Product</li><li>Business Risk Identification and Mitigation - giving feed to Project Managers</li><li>Analysis of Testing results and signoff</li><li>Facilitate End User Training and signoff</li><li>CSAT (Customer Satisfaction)</li><li>Guide and mentor the Business Analysts</li><li>Provide support and review for product documentation and training manuals</li></ul>What do you need to know?<ul><li>Preferably from an Airline Background related Travel and Tourism (IATA Certified) or exposure to Passenger Revenue Accounting, Credit card Billing, Revenue Assurance, or Refund Management</li><li>Bachelor's degree in business, marketing, computer science, or a related field (or equivalent work experience).</li><li>Proven experience of minimum 7-8 years in a Business Consultant/Subject matter expert or Business Analyst or similar role, preferably in the product industry.</li><li>Technical Skills - Proficiency in data analysis tools such as PL/SQL, or Java</li><li>Strong understanding of SAFe and Agile product management principles and practices.</li><li>Excellent verbal and written communication skills, with the ability to effectively present complex concepts to both technical and non-technical audiences.</li><li>Excellent in MS office tools like, Word, Excel, Presentation, Visio</li><li>Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams.</li><li>Analytical mindset with the ability to gather and interpret data and market research.</li><li>Self-motivated and results-oriented, with a proactive and hands-on approach to problem-solving.</li><li>Familiarity with security and access management products or related technologies is a plus.</li><li>Ability to work in a fast-paced, dynamic environment and handle multiple priorities simultaneously.</li><li>Good self-management skills, including ability to escalate issues in a timely manner and work to deadlines.</li><li>Key Competencies:<ul><li>Attention to detail and accuracy in analysis.</li><li>Strong interpersonal skills to foster client and team relationships</li><li>Strategic thinking and ability to link analysis to actionable outcomes.</li><li>Adaptability and willingness to learn in a dynamic environment.</li><li>Initiative and drive to deliver high-quality work under deadlines.</li></ul></li></ul> What do we offer?<ul><li>Flexible working hours</li><li>Training Courses and Workshops</li><li>Healthy lifestyle</li><li>Work-life balance</li><li>Excellent, dynamic and multicultural environment</li></ul>What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!<h4>Experience Level</h4>Mid Level

Accelya Solutions India Ltd

Business Analyst

Senior Product Manager-TechnicalOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Product Manager-TechnicalWho is Mastercard: Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview: The Mastercard Payment Gateway Service Solutions Architecture and Engineering team is looking for a new Senior Product Manager-Technical (PM-T) to drive the delivery of payment gateway solutions in a fast-paced Scaled Agile environment. The ideal candidate is passionate about both understanding the customer &amp; the business, and working with technology teams to deliver aligned business solutions. The Role: * Act as the Product Manager - Technical for your Agile development team, working closely with internal Product Managers to understand high level business needs &amp; business requirements, and representing these back to your Agile team. * Please note this is not a client-facing role. * Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap. * Drive the technical business and systems analysis based on product requirements to detailed solution development. * Collaborate with your Agile development team(s) and system architects to understand the impact on gateway systems and agree the optimal functional solution for new product features. * Take an active role in the SAFe PI Planning process, preparing features for the planning event and working through these features with your team to plan their delivery. * Through team backlog grooming sessions and individual elaboration activity, define user stories that capture the functional requirements identified to meet the agreed solution. * Take responsibility for the prioritization of the team backlog and for accepting user stories on build completion. * Produce internal &amp; external-facing supporting documentation using standard templates and natural language. All about you: - The ideal candidate for this position should: - Demonstrate the ability to complete technical systems analysis and solutioning. - Solid business analysis skills and knowledge are essential, i.e. the ability to take high level requirements and drill these down into detailed functional requirements under your own initiative - Demonstrate the ability to collaboratively design solutions that both enhance the product offering, and work within the design principles. - Comfortable working at a detailed level with interface specifications &amp; doing related data mappings to and from APIs. - Ability to work collaboratively with development and business stakeholders within an Agile team. - Able to communicate effectively with both business &amp; technical audiences. - Payments experience is a plus but not essential. - Empowerment and accountability, demonstrating independent thinking and a collaboration mindset - Committed to deliver on time and to quality. - Willingness to learn and get stuck in.Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>Abide by Mastercard’s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</li></ul> <h4>Experience Level</h4>Senior Level

Sr. Technical Product Manager – Inventory Domain<h4>JOB DESCRIPTION</h4>Calling all originals: At Levi Strauss &amp; Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.Summary of the role: At Levi Strauss &amp; Co., we believe that innovation starts with authenticity. We’re a company that thrives on originality, collaboration, and a shared mission to leave things better than we found them. If you're ready to make your mark, come be part of something bigger.We’re looking for a Senior Technical Product Manager to lead the strategy and execution for our Inventory &amp; Availability platforms. In this role, you’ll own the product lifecycle end-to-end — from defining the vision and roadmap to collaborating with engineering teams on building, deploying, and scaling reliable, customer-facing systems. You’ll play a critical role in shaping platform capabilities, aligning cross-functional teams, and driving technical innovation that powers real-time inventory accuracy and availability across our digital ecosystem. If you’re passionate about building scalable systems, leading through influence, and turning complex problems into impactful solutions, this is your opportunity to drive meaningful change at scaleAbout the role:<ul><li>Define and Drive the Strategic Product Vision: Own the long-term vision and strategy for Digital Inventory Services, aligning cross-functional stakeholders and enterprise priorities to deliver business value at scale.</li><li>Architect and Evolve the Product Roadmap: Develop a forward-looking roadmap that balances platform modernization, scalability, and speed-to-value—prioritizing foundational capabilities alongside customer-facing innovation.</li><li>Lead Complex System Integrations: Partner deeply with engineering, data, operations, and fulfillment teams to ensure seamless, real-time integration of inventory data across eCommerce, OMS, POS, and supply chain platforms.</li><li>Build a Data-Driven Product Culture: Define key performance indicators for inventory accuracy, data latency, and fulfillment reliability. Use quantitative and qualitative insights to continuously optimize the product and system performance.</li><li>Translate Business Needs into Scalable Solutions: Collaborate with senior stakeholders across sales, marketing, planning, and logistics to distill business needs into robust, technically sound product requirements and platform capabilities.</li><li>Champion the Consumer Experience Through Technical Excellence: Drive features that enable real-time inventory visibility, intelligent product reservations, and dynamic fulfillment—all with a focus on improving customer satisfaction and reducing operational friction.</li><li>Lead Vendor &amp; Platform Strategy: Evaluate and manage third-party platforms and services related to inventory accuracy, system orchestration, and data synchronization. Own vendor relationships and ensure SLAs are met.</li><li>Plan for Resilience and Scale: Identify and mitigate risks related to data inconsistency, peak demand loads, and platform outages. Build for scale to support omnichannel growth, global expansion, and new digital capabilities.</li><li>Drive Innovation and Technical Thought Leadership: Stay ahead of emerging technologies in inventory intelligence, APIs, distributed systems, and retail tech. Bring forward bold, practical ideas to keep the platform future-ready.</li></ul>About you:<ul><li>8–10+ years of product management experience, with at least 4–5 years in technical product roles within eCommerce, retail, or supply chain</li><li>Bachelor’s degree in Business, Computer Science, Supply Chain Management, or a related field</li><li>Proven experience in inventory and order management, including availability, order orchestration, payments, and returns</li><li>Hands-on experience with platforms such as Manhattan Active Omni, IBM Sterling, Shopify, Magento, or custom-built commerce systems</li><li>Strong understanding of omnichannel fulfillment, distributed order systems, and inventory visibility across channels</li><li>Familiarity with domain-driven design, hexagonal architecture, and API-first integration approaches</li><li>Ability to participate in architectural discussions and make technically sound product decisions</li><li>Working knowledge of DevOps practices, CI/CD pipelines, and automated testing</li><li>Excellent communication, stakeholder management, and cross-functional collaboration skills</li><li>Experience working in Agile/Scrum environments</li><li>MBA or equivalent experience in business or product strategy</li><li>Experience managing inventory across multiple geographies or channels</li><li>Background in ERP, WMS, or third-party logistics system integrations</li><li>Experience with platform scalability and performance optimization in high-volume retail environments.</li></ul>Benefits: We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered.Here's a small snapshot:<ul><li>Complimentary preventive health check-up for you &amp; your spouse</li><li>OPD coverage</li><li>Best in class leave plan including paternity &amp; family care leaves</li><li>Counselling sessions to prioritize mental well-being</li><li>Exclusive discount vouchers on Levi’s products</li></ul>We are an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us, regardless of race, religion, gender, gender identity, pregnancy, disability, sexual orientation, age, national origin, citizenship status, or genetic information. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. <h4>LOCATION</h4>Bengaluru, India<h4>FULL TIME/PART TIME</h4>Full time<h4><a href="http://wd5.myworkday.com/levistraussandco/d/task/1422$6600.htmld" rel="noopener noreferrer" target="_blank">Current LS&amp;Co Employees, apply via your Workday account.</a></h4><h4>Experience Level</h4>Senior Level

Levi Strauss (India) Private Limited

Specialist - Product Adoption<h4>Company Description</h4>Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us.<h4>Job Description</h4>We’re seeking a dynamic Specialist in Product Adoption who excels at driving impactful customer engagements through webinars, tailored training sessions, and compelling content development. You will play a key role in accelerating product adoption and maximizing customer success. Key Responsibilities:<ul><li>Content Development: Create high-quality, informative, and user-friendly webinar content, presentations, and educational resources tailored to customer segments and personas.</li><li>Tailored Customer Onboarding: Provide customized onboarding experiences, offering strategic insights and best practices to ensure immediate and ongoing product value realization.</li><li>Product Training &amp; Enablement: Deliver clear, interactive product training sessions for IT administrators and end-users, ensuring comprehensive understanding and maximized adoption.</li><li>Proactive Customer Support: Identify and address customer challenges proactively, collaborating cross-functionally to resolve issues swiftly and ensure seamless user experiences.</li><li>Cross-team Collaboration: Work closely with Product, Customer Success, Sales, and Enablement teams to continuously refine adoption strategies, ensuring alignment and effectiveness.</li></ul><h4>Qualifications</h4> <ul><li>Prior experience with a background in Solution Engineering, Onboarding, or closely related functions are highly preferred.</li><li>Strong communication and presentation skills, capable of conveying technical concepts clearly to diverse audiences.</li><li>Technical proficiency, including:<ul><li>ITIL certification or equivalent knowledge of IT service management.</li><li>Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls).</li><li>Familiarity with APIs and identity management systems like Active Directory.</li></ul></li><li>Excellent problem-solving abilities, with a proactive approach to identifying and mitigating customer challenges.</li></ul>Skills Inventory<ul><li>Webinar &amp; product training delivery</li><li>Content development (presentations, resources)</li><li>Tailored customer onboarding &amp; enablement</li><li>Strong communication &amp; presentation skills</li><li>ITIL / ITSM knowledge</li><li>Networking fundamentals (TCP/IP, DNS, VPN, firewalls)</li><li>APIs &amp; identity management (e.g., Active Directory)</li><li>Customer problem-solving &amp; issue resolution</li><li>Cross-functional collaboration</li></ul><h4>Additional Information</h4>At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

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