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Jana Small Finance Bank

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College Square

Kolkata

Baruipur

Key Responsibilities
Cash & Transaction Processing
·      Handle cash deposits and withdrawals daily.
·      Process checks, transfers, and money orders.
·      Verify customer signatures and account details.
·      Balance the cash drawer every evening.
·      Report any format discrepancies to supervisors.
Customer Service & Relationship Management
·      Welcome customers and guide them appropriately.
·      Resolve account queries, complaints, and issues.
·      Assist clients with opening new accounts.
·      Update customer KYC and profile documentation.
·      Provide information on interest rates and fees.
Sales & Business Development
·      Identify customer needs during routine transactions.
·      Pitch credit cards, loans, and insurance.
·      Refer high-net-worth clients to relationship managers.
·      Meet monthly branch sales and cross-sell targets.
·      Promote digital banking tools to customers.
Compliance & Operations
·      Follow all internal bank financial guidelines.
·      Adhere to strict Anti-Money Laundering rules.
·      Maintain confidentiality of customer asset data.
·      Complete mandatory regulatory training modules regularly.
Requirements & Qualifications
Education & Experience
·      Bachelor’s degree in finance, business, or commerce.
·      1–3 years of banking experience preferred.
·      Fresh graduates with strong aptitudes are welcome.

Location - 

Kalyani
Sithi
Tamluk Branch
Diamond
Habour-Branch
Bongaigaon
Municipality
 Garia More
Fancy Bazar
Gangtok-Branch
 Amtala
 Jadavpur
 Nagaon-Branch
 Rajarhat
 Baruipur
Agartala
 


CRE Operetions

Keshari Nagar

Harirajpur

Role & responsibilities

Proactively sourcing new customers for gold loans through marketing activities
Assessing the purity and value of gold
Processing loan applications, and managing client relationships to meet sales targets
They are responsible for explaining loan terms, handling customer queries, and ensuring compliance with company and regulatory policies.



Customer Relationship Manager - Gold

Jadavpur

Key Responsibilities
Cash & Transaction Processing
·      Handle cash deposits and withdrawals daily.
·      Process checks, transfers, and money orders.
·      Verify customer signatures and account details.
·      Balance the cash drawer every evening.
·      Report any format discrepancies to supervisors.
Customer Service & Relationship Management
·      Welcome customers and guide them appropriately.
·      Resolve account queries, complaints, and issues.
·      Assist clients with opening new accounts.
·      Update customer KYC and profile documentation.
·      Provide information on interest rates and fees.
Sales & Business Development
·      Identify customer needs during routine transactions.
·      Pitch credit cards, loans, and insurance.
·      Refer high-net-worth clients to relationship managers.
·      Meet monthly branch sales and cross-sell targets.
·      Promote digital banking tools to customers.
Compliance & Operations
·      Follow all internal bank financial guidelines.
·      Adhere to strict Anti-Money Laundering rules.
·      Maintain confidentiality of customer asset data.
·      Complete mandatory regulatory training modules regularly.
Requirements & Qualifications
Education & Experience
·      Bachelor’s degree in finance, business, or commerce.
·      1–3 years of banking experience preferred.
·      Fresh graduates with strong aptitudes are welcome.

Location - 

Kalyani
Sithi
Tamluk Branch
Diamond
Habour-Branch
Bongaigaon
Municipality
 Garia More
Fancy Bazar
Gangtok-Branch
 Amtala
 Jadavpur
 Nagaon-Branch
 Rajarhat
 Baruipur
Agartala


Kharsuli Bazar

Borar

Role & responsibilities 

Transaction Handling: Performing daily cash and non-cash banking transactions with speed and accuracy.
Customer Service: Providing general banking information, resolving customer queries promptly, and ensuring a positive, professional experience to foster loyalty.
Operational Support: Assisting with branch operations, which may include tasks related to gold loan processing, disbursement processes, and verifying loan reports.
Sales & Cross-selling: Identifying opportunities to promote and cross-sell other banking products and services.
Compliance & Accuracy: Maintaining high standards of accuracy in all processes and ensuring compliance with banking procedures


Location - 
 
Asansol
Swarup Nagar
 Katwa-BranchMalda
Agartala
Rangia
Tatimara
Briddhapara
Howrah Maidan
Shyambazar-Branch
 



Operation Executive

Doing marketing activity & generating leads of gold loan & eventually convert to business by bringing customer to branch
Generation of daily new leads on own & customer calling for final pitch
Support branch in overall gold portfolio growth
Cross sell 3rd party banking products
Ensure daily/weekly productivity
Meeting gold productivity month on month

Locations -

 Arambagh
  Asansol
  Burdwan
  Jadavpur
  Uluberia
  Memari
  Rampurhat
  Tamluk


Gold Loan Executive

Narwa Mines

Darkhuli

Bank Teller

Aralgoria

Karitanr

Dear All,

Role
Creating customer loan for group loan product & collection.

Please visit below address for Walkin for CREM position.

Jana Small Finance Bank Ltd.
Jana Small Finance Bank Ltd.
Ground Floor,Mouza Shyamganj,Mouza no.413,Basuri JB no.3/3168,
Plot no.768, Ward No.32,Jharkhand-814112 

Location-JHARKHAND


Date 12-JUN-26
Time- 10 am to 3pm


Customer Relationship Manager

Hindpiri 

Patratoli 

Dear All,

please share the resume on puja.kumari06@janabank.com.

Location- HAZARIBAGH

role- Customer Relationship Executive Collections/ Recovery officer

Job responsibility
Collection of EMI-group loan/indivdual loan
Generating customer for loan sales



Collection Officer

·      EMI collection for Group Loan product from individual customers
·      Source Group Loan customer according to their needs
·      Close base sourcing for the customers who have closed their earlier Group Loan product loan
·      Deposit the collected EMIs to the cashier by 4 PM everyday
·      Prepare EMI collection plan for the next day along with line manager & skip level manager
·      Cross sell 3rd party products such as gold loan, TW loan, FD, RD, Saving Account
·      Convince loan lead base Group Loan customer for disbursement of Group Loan product


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Jana Small Finance Bank Jobs - 60 Verified Vacancies

CRE Operetions

Customer Relationship Manager - Gold

CRE Operetions

Operation Executive

Gold Loan Executive

Gold Loan Executive

Bank Teller

Customer Relationship Manager

Collection Officer

Customer Relationship Manager