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Sky Branch - Team Leader-Sky Channel-Branch OmniJob Role: Team Leader• Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio.• Collaborating with fulfilment teams to ensure best in class conversion ratios.• Ensure availability of trained manpower to maintain production at 100% capacity.• Meet cost to income ratios as determined by Score card.• Adherence to Standards of Performance.• Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements:• Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees.• People management skill essential.• Experience in working in a tele-sales or relationship management in BFSI preferred.• Certified in AMFI/IRDA.• Good listening skills and strong communication abilities.• Team Player.         Job Role: VRM Officer • To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets.• This skill will also do sales with assigned customer based mapped to them.• Measure of outcomes – NPS, Service Level, Service Quality and Sales.• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.• Complete the logs specified by the process (End-of-day target).• Adherence to Information Security norms &amp; quality process norms.• To be aware of and comply with any updates about the process.• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Job Requirements:• Should be a least graduate.• No western line candidates to be scheduled, kindly hunt profiles residing near to Thane.• Should not have employment gap for more than a month.• Should have at least completed a year in current org.• Better soft skills – conversational skills and English versant scores 7+.• Flexible to work on rotational week offs. <h4>Experience Level</h4>Senior Level

Team Leader

Sky Global Indian Classic - RM-Sky Channel-VRM - NRJD – “RM – Global Indian”  



Department
CEC (SKY Branch)


Location
Thane and Hyderabad


Number of Positions
 


Reporting Relationships
 


Position Grade
M1 to M5



    <ul><li>Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client, identify opportunities and matching these opportunities to products/ solutions provided by Kotak Group</li><li>Generate business across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness</li><li>Acquire new affluent clients and increase the customer base</li><li>Work closely with other businesses to provide NRI customers with seamless access to NR products</li><li>Navigate through adaptive and technical challenges to seamlessly align service delivery and enhance client experience  </li><li>Track customer complaints/queries and ensure a high level of customer satisfaction and provide information about product and service enhancements.</li><li>Ensure client engagement at all times though regular connecting via Omni Channel</li><li>Ensure adherence to all bank and regulatory processes at all times</li></ul>      <ul><li>Strong communication skills (written and verbal) and interpersonal skills</li><li>In depth NR product &amp; process knowledge with mandatory NISM &amp; IRDA certification</li><li>Strong numerical-analytical skills and communication skills</li><li>Experience in building and maintaining affluent customer relationships</li><li>Open to work as per Global time zone</li></ul>  <h4>Experience Level</h4>Entry Level

Relationship Manager

Platinum Relationship Manager-Business Banking-BRANCH BANKING-Branch BankingPlatinum Relationship Manager – Business Banking KRAs:  Develops new and expands existing High Net worth Customer relationships for liabilities (CA driven) and commercial assets  Sources new bank customers through external individual efforts and acquisition channel  Ensures high levels of customer service orientation and application of bank policy.  Cross-sells bank products to existing set of branch customers, which are mapped  Informs customers of new products or product enhancements further to expand the banking relationship.  Plans and conducts special sales initiatives and events for prospective and existing clients.  Coordinates with other group companies to provide seamless access to other products.  Maintains complete relationship record for assigned customer accounts.  Tracks customer complaints/queries and turnaround times for customer satisfaction Desired Candidate Profile:  Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.  Very good understanding of Trade and Forex &amp; CA  Very good understanding of Commercial Assets like CC, OD, TL, Export Finance  Understanding of Mutual Funds and Insurance is an added advantage  Graduate 6 - 8 years of experience  Post Graduate 4 - 6 years of experience  Customer orientation  High energy levels with a motive to succeed<h4>Experience Level</h4>Senior Level

Retail Relationship Manager

Asst Product Sales Manager-BRANCH BANKING-POS (Point of Sale)As an Assistant Product Sales Manager in the Merchant Acquiring vertical, you will play a pivotal role in expanding the bank’s digital payment ecosystem by sourcing and onboarding merchants for POS/EDC terminals and Bharat QR solutions. This role demands a proactive sales professional who can work closely with branch teams, identify market opportunities, and deliver customized payment solutions to merchants. You will be responsible for driving business growth through lead generation, client acquisition, and relationship management. The role involves understanding merchant needs, negotiating pricing, ensuring compliance with KYC norms, and maintaining high service standards. You will also be expected to generate performance reports, analyze sales trends, and contribute to strategic initiatives that enhance revenue and client retention. This position offers a dynamic work environment with opportunities to collaborate across teams, engage with diverse clients, and contribute to the bank’s digital transformation journey.
Source merchants in the local market for POS/EDC terminals and Bharat QR solutions.
Collaborate with mapped branches and sales teams for lead generation and closure.
Meet prospective clients, understand their needs, negotiate pricing, and complete onboarding documentation (AOFs).
Independently generate leads through references and proactively close sales.
Ensure thorough understanding and adherence to KYC, costing, pricing, and subvention guidelines.
Prepare and analyze performance reports to identify gaps and opportunities.
Drive top-line revenue growth through strategic merchant engagement.
Retain and grow client portfolios by building strong relationships and delivering value-added services.<h4>Experience Level</h4>Mid Level

Senior Product Manager

Relationship Manager-PRIME VISHWAAS-SalesRelationship Manager – Prime Vishwaas Sales – M1 Job role &amp; Responsibilities: <ul><li>Manage Auto loan through Car Dealers, Direct Sales Agents  &amp; Direct Sales Teams </li><li>Empanelment of New car Dealers, DSA &amp; DST in the Market</li><li>Accountable for sales performance &amp; Productivity of team</li><li>Conduct Training for all the channels &amp; Team on Product, Policy &amp; Market Changes</li><li>Manage Business Promotional activities with Channels</li><li>Responsible for tracking channels &amp; Team for Quality sourcing &amp; Healthy portfolio</li><li>Interact with credit team, &amp; Get business approvals</li><li>Keep close watch on competitor product, Policy &amp; Market strategy</li></ul> Deliverables : <ul><li>Recruit, Train &amp; Motivate channel sales team achieve sales targets</li><li>Guide channel sales team &amp; introduce clients to them</li><li>Maintain knowledge on all bank product &amp; series &amp; assist to resolve customer queries</li><li>Develop new relationships with customers to increase revenue &amp; accounts</li></ul>   <ul><li>Conduct Training for all the channels &amp; Team on Product, Policy &amp; Market Changes</li><li>Manage Business Promotional activities with Channels</li><li>Responsible for tracking channels &amp; Team for Quality sourcing &amp; Healthy portfolio</li><li>Interact with credit team, &amp; Get business approvals</li><li>Keep close watch on competitor product, Policy &amp; Market strategy</li></ul><ul><li>Graduate</li><li>Recruit, Train &amp; Motivate channel sales team achieve sales targets</li><li>Guide channel sales team &amp; introduce clients to them</li><li>Maintain knowledge on all bank product &amp; series &amp; assist to resolve customer queries</li><li>Develop new relationships with customers to increase revenue &amp; accounts</li></ul><h4>Experience Level</h4>Mid Level

Tele Caller-SUPPORT SERVICES-Customer ServiceRole                                       : Outbound Sales Executive.No of openings                 : 14Qualification                     : Any Graduate.Job Location                       : Goregaon ( Mumbai).Job Description                 :               <ul><li>Initiating calls to the customers and Offering additional products services to existing or new customers based on their needs.</li><li>Identifying potential leads, qualifying them based on specific criteria and passing them on to sales teams.</li><li>Updating and maintaining an up-to-date list of prospects, ensuring that they meet the target customer profile.</li><li>Actively selling by convincing customers to purchase products, sign up for services, or take action</li><li>Reaching out to leads who have shown interest but haven’t converted yet.</li><li>Setting up meetings or demos for the sales team to engage with interested prospects further.</li></ul>Job Requirement             :<ul><li>Clear &amp; Confident Speech </li><li>Ability to communicate the product or service clearly and persuasively. </li><li>Ability to influence potential customers, handle objections, and close sales through effective persuasion techniques.</li><li>Focused on achieving set targets such as sales quotas, number of calls, or lead generation goals.</li><li>Ability to stay motivated and perform under pressure.</li></ul> <h4>Experience Level</h4>Entry Level

Telecaller Outbound

Relationship Manager-Bharat Business-Bharat Business Loans-SalesJD - Relationship Manager-Bharat BusinessThe Relationship Manager – LAP &amp; Affordable Loans is responsible for sourcing new customers and managing existing relationships to grow the Loan Against Property (LAP) and Affordable Housing Loan portfolio. The role involves business development, credit analysis, and providing exceptional customer service to ensure high customer satisfaction and retention.

  

Key Responsibilities:<ul><li>Business Development:<ul><li>Source new clients through market visits, channel partners, and referrals.</li><li>Promote LAP and affordable home loan products in the assigned territory.</li><li>Build and maintain relationships with key stakeholders like builders, real estate agents, and DSA partners.</li></ul></li><li>Customer Relationship Management:<ul><li>Manage customer lifecycle from lead generation to loan disbursement.</li><li>Handle client queries and ensure timely resolution.</li><li>Regularly follow up with existing customers for renewals, cross-sell opportunities, and referrals.</li></ul></li><li>Credit Assessment:<ul><li>Conduct initial credit evaluation and financial analysis of customers.</li><li>Ensure compliance with company’s risk policy and documentation standards.</li><li>Liaise with credit and operations teams to ensure smooth processing and disbursement of loans.</li></ul></li><li>Sales Target Achievement:<ul><li>Achieve monthly and quarterly sales targets for LAP and affordable loans.</li><li>Monitor performance and proactively take corrective actions to ensure goals are met.</li></ul></li><li>Market Intelligence:<ul><li>Keep abreast of market trends, competitor products, and pricing strategies.</li><li>Provide feedback and insights to the product and marketing teams.</li></ul></li></ul>Skills Required:<ul><li>Strong interpersonal and communication skills</li><li>Proven sales and negotiation abilities</li><li>Customer-centric mindset</li><li>Ability to work independently and in a team</li><li>Good knowledge of financial documents and credit underwriting</li></ul><h4>Experience Level</h4>Mid Level

Technical Manager-Product-Support-Housing Technical DepartmentWe are seeking a qualified and detail-oriented Civil Engineer with 1–2 years of experience in property valuation and project appraisal. The ideal candidate will be responsible for conducting site inspections, preparing valuation and technical reports, monitoring construction progress, and ensuring due diligence in property-related approvals and funding.
Property Valuation &amp; Site Inspection: Conduct physical inspections of properties and project sites. Prepare detailed valuation reports in accordance with industry standards. Assess project feasibility and monitor construction progress at various stages. Project Appraisal &amp; Monitoring: Appraise residential and commercial projects for funding and approval. Monitor the stage-wise progress of approved/funded projects. Ensure compliance with technical and financial benchmarks. Documentation &amp; Reporting: Scrutinize property-related documents and prepare technical reports. Maintain accurate records of builder status and project data across zones. Review and update process notes periodically to reflect regulatory changes. Due Diligence &amp; Risk Mitigation: Ensure thorough due diligence during project approval to prevent fraud. Identify and report discrepancies or risks in property documentation. Market Intelligence &amp; Regulatory Updates: Collect and update market information on a regular basis. Track amendments and regulations affecting property and construction sectors.<h4>Experience Level</h4>Mid Level

Senior Technical Associate

Branch Relationship Manager - Business Development - BRANCH BANKING - Branch BankingKey Deliverables<ul><li>Responsible for achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics </li><li>Responsible for generation of revenues through sale of CASA, X-Sell and Third Party Products like Insurance </li><li>Responsible for Sourcing High Value CASA customer’s along with entire Family Banking relationships </li><li>Sources new to bank customers through external individual efforts and acquisition channel</li><li>Responsible for successfully contacting 20 customers per day.</li><li>Responsible for meeting 4 customers/ prospects per day.</li><li>Responsible for upgrading customers from a lower product category to high</li></ul>Desired Candidate Profile<ul><li>Good communication skills</li><li>Comfortable working in a full- fledged sales profile / NTB Acquisition </li><li>Customer orientation</li><li>High energy levels with a motive to succeed</li></ul>Qualification, Experience &amp; Age Criteria: <ul><li>Graduation qualification in any stream </li><li>Candidates with 1-2 years of  experience in NTB Sales Acquisition roles can apply</li><li>Age Criteria : Maximum 30 Years of age.</li></ul> <h4>Experience Level</h4>Mid Level

Branch Relationship Manager

Service Delivery Officer-BRANCH BANKING-Branch BankingPosting Description for Internal Candidates
 
 


 
Service Delivery Officer
 


Short Description for Internal Candidates
 
 



JOB ROLE : • Handling personalized service requests of customers. • Generation of timely business MIS. • Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. • Coordination with CPC/RPC/Investment desks for acco



Description for Internal Candidates
 



JOB ROLE :·       Handling personalized service requests of customers.·       Generation of timely business MIS.·       Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.·       Coordination with CPC/RPC/Investment desks for account opening of customers.·       Managing complaints of customers and ensuring their resolution within TAT.  JOB REQUIREMENT:·       Developing and maintaining banking relationships with a select group of high net worth customers·       Excellent communication skills with customer service orientation·       Courteous and polite.·       Good knowledge of Microsoft excels.Understanding of banking norms and processes.Same Posting Description for Internal and External Candidates <h4>Experience Level</h4>Senior Level

Service Delivery Manager

Premier Acquisition Manager-RL SALES-SalesJob Name  : Premier Acquisition Manager JOB ROLE :·         Acquisition of HNI's only.·         Selling TPP and Generating Revenue.·         Building CASA book size.·         Conducts regular promotional and customer events to generate leads·         Cross selling of MF, Gold, Insurance and asset products.JOB REQUIREMENT:·         Good coordinator with different channels.·         Excellent communication skills.·         Should have some knowledge and experience in Portfolio Management.·         Should have some existing base of customer’s·         Having more than 1-2  year work experience <h4>Experience Level</h4>Mid Level

Acquisition Manager

Branch Manager-Comm. Bank HO & Support-Business Process Management GroupJob Band:M2Name of Role:Branch Manager - RCULocation :ChennaiFunction :Commercial BankSegment :Risk Control UnitJob Role:<ul><li>Will manage Commercial Bank RCU activities based at Chennai.</li><li>Will be responsible for controlling fraud risks in Urban / Rural areas.</li><li>Will be responsible for managing MIS/Risk Analysis/Fraud Analysis.</li><li>Will be responsible in conducting gold loan audits across Tamil Nadu.</li></ul>Job Requirements:• Exposure to policy and process / control function experience • Exposure to retail assets and retail assets fraud risk management • Good knowledge of MS Office • Positive attitude &amp; team player • Analytical skills &amp; Networking skills • Good oral and written communication skills • Excellent co-ordination skills    <h4>Experience Level</h4>Mid Level

Risk Officer

Data Scientist 2-Digital Banking Kotak 811-Regional SalesAbout Us: Kotak811 is a completely digital, in-your-phone, mobile bank. It was founded in 2016 to help India adapt, evolve, and eventually overcome the barrier of digital banking and make it accessible to all. Our sole aim is to bring you the excitement and ease of digital banking with the trust and reassurance of Kotak Mahindra Bank’s experience and legacy. Incubated by Kotak Mahindra Bank, Kotak811 is where innovation meets banking to offer the user the most seamless banking experience there has ever been. (Kotak 811 is a digital zero balance savings account that can be opened online by everyone (Indian residents only) which acts as a one-stop solution for all your financial needs and day to-day transactions.) Equal Employment Opportunity: All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by the state, or local law. Kotak 811, is committed to providing equal employment opportunities Role: Data Scientist 2 Key responsibilities: 1- Development of Predictions Model using ML algorithms in entire customer journey and life cycle (Acquisition, Behaviour, Collections, Propensity, Marketing, Fraud, etc.) 2- Design and Strategy Development to offer best in class Assets Products to customers. 3- Building Prediction Model using big data from digital signals, alternate data and beyond. 4- Partnering, exploring and expanding solutions with different data providers and Companies. 5- Ownership and Responsibility to lead/manage large scale projects/model Development &amp; Deployment. Skill Sets &amp; key requirements: 1- Advanced degree in an analytical field (e.g., Data Science, Computer Science, Engineering, Applied Mathematics, Statistics, Data Analysis) or substantial hands on work experience in the space 2- Should have worked in Banking/Fintech domain in Credit/Fraud Risk with strong understanding of Bureau Data &amp; in-house banking Data. 3- Advance Coding skills with at least one of these- Python/SQL/Pyspark languages 1- Strong understanding of the Machine Learning lifecycle - feature engineering, training, validation, scaling, deployment, scoring, monitoring, and feedback loop. 2- Have worked across end to end in model design, development, validation, documentation &amp; deployment. 3- Create great data stories with expertise in robust EDA and statistical inference

Data Scientist

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Kotak Mahindra Bank Jobs - 2337 Verified Vacancies

Team Leader

Relationship Manager

Retail Relationship Manager

Senior Product Manager

Relationship Manager

Telecaller Outbound

Relationship Manager

Senior Technical Associate

Branch Relationship Manager

Service Delivery Manager

Acquisition Manager

Risk Officer

Retail Relationship Manager

Data Scientist