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Kotak Mahindra Bank

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<p>Premier Acquisition Manager-Sales-Sales</p>The Premier Acquisition Manager is responsible for acquiring and managing relationships with High Net-Worth Individuals (HNIs) for retail loan products. The role focuses on building a strong CASA (Current Account Savings Account) book, selling third-party products (TPP), and generating revenue through high-value customer engagement. The candidate should possess strong coordination skills, a customer-centric approach, and prior experience in portfolio management.
Acquire new HNI customers for retail loan products and banking services.
Drive revenue through cross-selling of third-party products (TPP) such as insurance, mutual funds, etc.
Build and grow CASA book size by onboarding quality customers.
Maintain and nurture relationships with existing HNI clients to ensure long-term engagement.
Coordinate effectively with internal teams including credit, legal, operations, and product teams.
Ensure compliance with KYC norms and proper documentation for all customer acquisitions.
Provide end-to-end support to customers and channel partners, ensuring timely updates and resolution.
Leverage existing customer base to generate new business opportunities.<h4>Experience Level</h4>Mid Level

Acquisition Manager

<p>Territory Sales Manager-LOANS AGAINST GOLD-Marketing Branches Operations</p>The Territory Sales Manager will be responsible for overseeing and managing the Loans Against Gold business in assigned territories. This role involves leading and motivating a team of sales professionals, ensuring effective sales strategies, and achieving business goals. The manager will work closely with branches and operations teams to enhance customer experience and drive business growth.
<ul><li> Lead and manage a team of sales professionals, providing mentorship and guidance.</li><li> Develop and implement sales strategies to achieve business targets and goals.</li><li> Monitor and analyze market trends and competitor activities to stay ahead in the Loans Against Gold market.</li><li> Ensure high-quality customer service and maintain strong relationships with clients.</li><li> Collaborate with branches and operations teams to streamline processes and enhance customer experience.</li><li> Conduct regular performance reviews and provide feedback to team members.</li><li> Identify training needs and facilitate skill development within the team.</li><li> Maintain accurate records and generate reports on sales performance and market trends.</li><li> Ensure compliance with bank policies and regulations in all sales activities.</li><li> Stay updated with industry developments and adapt strategies accordingly.</li></ul><ul><li> Bachelor's degree in Business, Finance, or a related field.</li><li> Minimum 5 years of experience in sales management, preferably in the banking or financial services industry.</li><li> Proven track record of achieving sales targets and managing a team.</li><li> Excellent leadership, communication, and interpersonal skills.</li><li> Strong analytical and problem-solving abilities.</li><li> Ability to work independently and manage multiple priorities.</li><li> Proficiency in using sales and customer relationship management tools.</li><li> Knowledge of Loans Against Gold products and services is an advantage.</li><li> Willingness to travel within the assigned territories.</li><li> Flexibility to work extended hours as per business needs.</li></ul><h4>Experience Level</h4>Mid Level

Territory Sales Manager

<p>Senior Relationship Manager-TASC-TASC & INSTITUTIONAL BUSINESS-Relationship Manager</p><p>As the Senior Relationship Manager, you will play a crucial role in expanding our TASC business and institutional client base. Your primary focus will be on building and maintaining strong relationships with key decision-makers and stakeholders. You will be responsible for understanding client needs, offering tailored solutions, and ensuring a seamless and positive client experience. This role offers an exciting opportunity to shape and grow our business, with the potential for significant career advancement.</p><ul><li>Develop and execute strategic plans to acquire new TASC and institutional clients.</li><li>Build and nurture long-term relationships with key decision-makers and influencers.</li><li>Understand client needs and offer tailored solutions to meet their financial goals.</li><li>Collaborate with internal teams to deliver exceptional client service and support.</li><li>Stay updated on industry trends and market dynamics to provide valuable insights to clients.</li><li>Identify cross-selling opportunities and promote Kotak Mahindra Bank's products and services.</li><li>Manage and mentor a team of Relationship Managers, providing guidance and support.</li><li>Ensure compliance with all regulatory and internal policies and procedures.</li><li>Prepare and present regular performance reports to senior management.</li><li>Represent the bank at industry events and conferences, building the bank's reputation.</li></ul><ul><li>A bachelor's degree in Business, Finance, or a related field is preferred.</li><li>Minimum 8-10 years of experience in relationship management, preferably in the banking sector.</li><li>Proven track record of successful client relationship management and business development.</li><li>Excellent communication and interpersonal skills, with the ability to build rapport.</li><li>Strong leadership and mentoring abilities, with a track record of team management.</li><li>In-depth knowledge of financial products and services, especially in the TASC domain.</li><li>Ability to work independently and manage multiple priorities effectively.</li><li>Analytical skills to interpret data and make informed business decisions.</li><li>Proficiency in Microsoft Office and other relevant software.</li><li>Willingness to travel as required for client meetings and business development.</li></ul><h4>Experience Level</h4>Senior Level

Senior Relationship Manager

<p>Acquisition Manager-RL SALES-Sales</p>The Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.
Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
Generate leads through market activities, referrals, and cold calling.
Ensure proper documentation and adherence to KYC norms as per company guidelines.
Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
Maintain strong relationships with channel partners and ensure consistent business flow.
Track and update the status of loan applications to customers and partners.
Achieve monthly and quarterly sales targets as assigned.
Provide excellent customer service and resolve queries promptly.<h4>Experience Level</h4>Mid Level

<p>Relationship Manager - Commercial Vehicles-SCV - Small Commercial Vehicle-Retail Sales</p><p>We are seeking a motivated and experienced Relationship Manager to lead sales and customer engagement in the Small Commercial Vehicle (SCV) segment. The role focuses on deposit mobilization, cross-selling financial products, and ensuring operational excellence at the branch level. The ideal candidate will bring strong sales expertise, leadership qualities, and a customer-centric approach to drive business growth.</p>
Portfolio Management: Manage and maintain the existing portfolio of Small Commercial Vehicle (SCV) customers, ensuring consistent engagement and service delivery. Loan Handling: Oversee the end-to-end process of Commercial Vehicle loans (both new and used), from customer onboarding to loan disbursement. Loan Processing: Facilitate the complete loan process for vehicle financing, ensuring smooth documentation, verification, and timely approvals. Collections Follow-Up: Regularly follow up with customers for EMI payments and address arrears to ensure timely collections and minimize delinquencies. Market Development: Explore and develop new market areas, gathering relevant market intelligence to support business growth and strategy. Sales Generation: Proactively identify and create new market opportunities to drive sales and expand the customer base. Relationship Building: Establish and maintain strong relationships with vehicle dealers and existing clients to foster trust and long-term engagement.<h4>Experience Level</h4>Mid Level

Relationship Manager

<p>Management Trainee - Customer Assistance Manager-CREDIT CARD Hardship Assistance Unit</p><p><span><strong><u>Portfolio Manager </u></strong></span></p><p><span><strong><u> </u></strong></span></p><span>Department</span><span>Kotak Mahindra Bank – Retails Assets</span><span>Reporting Relationship</span><span>Reporting to Location Collections Manager</span><span>Position Grade</span><span>M1 – M2</span><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><ul><li><span>Monitoring and maintaining collection for the area. </span></li><li><span>Managing repossession.</span></li><li><span>Co-ordination with collection agency, repossession agent, sale of asset,</span></li><li><span>Legal formalities.</span></li></ul><p> </p><p><br/><br/></p><p> </p><p> </p><p> </p><ul><li><span>Graduate</span></li><li><span>Min 2 – 5 years of experience in collections.</span></li><li><span>Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed</span></li></ul><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><h4>Experience Level</h4>Entry Level

Customer Support Manager

<p>Acquisition Manager-Sales-Sales</p>The Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.
Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
Generate leads through market activities, referrals, and cold calling.
Ensure proper documentation and adherence to KYC norms as per company guidelines.
Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
Maintain strong relationships with channel partners and ensure consistent business flow.
Track and update the status of loan applications to customers and partners.
Achieve monthly and quarterly sales targets as assigned.
Provide excellent customer service and resolve queries promptly.<h4>Experience Level</h4>Mid Level

<p>Manager - Corporate Employee Solutions-Corporate Employee Solutions-Regional sales</p><p>As a Manager in the Corporate Employee Solutions vertical, you will be responsible for driving business growth by enhancing the deposit pool, cross-selling financial products, and ensuring high standards of service delivery across mapped branches. This role involves managing productivity, compliance, and profitability while building strong relationships with corporate clients and internal stakeholders. You will play a key role in promoting third-party products (TPPs) such as mutual funds and insurance, generating fee income, and ensuring regulatory compliance. The position demands leadership, strategic thinking, and a hands-on approach to branch administration and customer engagement.</p>
Drive enhancement of the deposit pool from corporate employees and mapped customers. Ensure consistent delivery of high-quality service standards across branches. Promote and achieve cross-selling targets for non-deposit products including: Mutual Funds (MF) Insurance products Generate fee income through strategic product offerings and customer engagement. Oversee branch administration and ensure operational efficiency. Ensure full compliance with regulatory and internal guidelines. Manage team productivity and foster a positive work environment. Take ownership of branch-level profitability and break-even performance. Liaise with product management, marketing, and other verticals for product development and service enhancements. Monitor service delivery and resolve customer queries within defined turnaround times (TAT). Maintain high levels of customer satisfaction and retention through proactive relationship management.<h4>Experience Level</h4>Mid Level

IT Recruitment Manager

<p>Area Sales Manager - RBG - Construction Equipment-RBG_CE (Working Capital book of CE)-Business Development</p><p> </p>



Grade
<strong>M6</strong>


Job Description

<p>To sources new Working capital business from entire Central &amp; Saurastra region of Ahmedabad</p><p>Managing existing team &amp; ensure they achieve target</p><p>Deepening the Existing portfolio</p><p>Achieving desired profitability from allocated portfolio</p><p>Referral generation from existing portfolio &amp; CE Retail</p><p>Monitoring portfolio performance</p><p>PDD management</p><p>Collaborate with trade finance ,CMS, operation, treasury , legal and branch banking team for seamless customer service</p><p>Cross Sell KGI/KLI/ Corporate Salary/ Credit Card</p><p>Ticket size Rs.5 Cr to Rs.100 Cr</p>


Key Skill requirement

<p>Experience of Infrastructure Industry would be added advantage</p><p>Excellent written and oral communication skills</p><p>Relationship Management Skills</p><p><strong>B.Com/CA/ MBA-Finance would be added advantage</strong></p><p> </p><h4>Experience Level</h4>Mid Level

Area Sales Manager

<p>Sales Manager-Business Banking-RL SALES-Sales</p><p>JOB Role- <br/>·       Responsible for generation of revenues through sale of CA and Third Party Products like Insurance, Mutual Funds, Online Trading , Demat Accounts etc through the Sales Channel. <br/>·       Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the Branch and meet the Value, Volume and channel Productivity metrics. <br/>·       Responsible for  leading a large Sales Channel comprising of  Team Leaders and Sales. <br/>·       Executives and ensuring  Recruitment, Training, Retention and Mentoring of Sales teams. <br/>·       Experience in handling large team. <br/>·       Background in order of preference <br/>1. Banking <br/></p><p> 2.         Financial Services<br/><br/><br/>JOB Role- <br/> Excellent written and oral communication skills <br/> MBA/Graduate  Minimum work exp. – 4 years</p><h4>Experience Level</h4>Mid Level

Sales Manager

<p>Sales Manager-Business Banking-RL SALES-Sales</p><ul><li>Enhancement of Deposit pool from Customers </li><li> Establishing standards and delivery of service </li><li> Sale of non-deposit products. Cross selling targets progressively </li><li> Sale of MF and Insurance products </li><li> Fee Income </li><li> Branch Administration </li><li> Regulatory Compliance </li><li> Manage productivity and overall morale of branch team members </li><li> Overall responsible for break-even and P&amp;L of branch  </li></ul><p> </p><p><strong>Job Requirements: </strong></p><p> </p><ul><li> Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities </li><li> Must have had Sales experience and exposure, preferably of Liabilities products </li><li> Qualifications- MBA / CA/ CAIB </li><li> Good Leadership skills (though more tactical than strategic) </li><li>Thinker: Doer – 40:60  </li><li>In-depth understanding of financial instruments, markets and macro micro economic processes </li><li>Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” </li></ul><h4>Experience Level</h4>Mid Level

Branch Sales Manager (B2B)

<p>Premier Acquisition Manager-Business Banking-Sales-Sales</p>The Premier Acquisition Manager – Business Banking is responsible for acquiring and managing high-value Current Account (CA) customers and driving business banking product penetration. The role involves sourcing new-to-bank customers, building family banking relationships, and generating revenue through cross-sell and third-party products. The candidate should have strong customer orientation, high energy levels, and prior experience in sourcing and managing business banking clients.
Achieve business objectives for Retail Liabilities Sales at the branch level, focusing on value, volume, and channel productivity.
Source and onboard high-value Current Account customers and their family banking relationships.
Drive revenue through cross-selling of third-party products such as insurance and investment solutions.
Promote and penetrate business banking products like CMS, POS, and Beat services to CA customers.
Acquire new customers through personal efforts and acquisition channels.
Coordinate with internal teams including credit, legal, operations, and product to ensure smooth onboarding and servicing.
Maintain strong relationships with customers to ensure long-term engagement and satisfaction.<h4>Experience Level</h4>Mid Level

<p>Relationship Manager-COMMERCIAL VEHICLE-Marketing Branches Operations</p>We are looking for a service-oriented and sales-driven Relationship Manager to manage customer relationships and drive business in the Commercial Vehicle (CV) segment. The role involves handling customer service requests, selling liability and investment products, and enhancing customer value through cross-selling and referrals. The ideal candidate should have experience in financial services or banking, with a strong focus on customer engagement and sales performance.
Handle customer service tasks such as account opening, DMAT services, and grievance resolution.
Educate customers on product features and assist with service requests like cheque book issuance.
Achieve sales targets for bank and investment products through cross-selling and referrals.
Enhance customer value by offering relevant financial solutions beyond their stated needs.
Support relationship managers handling HNI clients and ensure low attrition rates.
Acquire new customers through referrals and deliver high-quality service.<h4>Experience Level</h4>Mid Level

<p>Sky Service Cards - SME-Sky Channel-Contact Centre Inbound</p>As an SME in the Sky Channel-Contact Centre Inbound department, you will be a key driver of our customer service strategy. Your role involves mentoring and guiding the customer service team, ensuring they deliver an exceptional, seamless experience. You will also play a vital role in developing and implementing innovative customer service policies and procedures, thus enhancing our overall customer satisfaction.
<ul><li> Lead and mentor the customer service team, providing expert guidance and support.</li><li> Develop and implement innovative customer service strategies and policies.</li><li> Monitor and analyze customer feedback to identify areas for improvement.</li><li> Collaborate with the Sky Channel team to align customer service efforts.</li><li> Stay updated with industry trends and best practices in customer service.</li><li> Ensure compliance with regulatory standards and internal policies.</li><li> Conduct regular performance reviews and provide constructive feedback.</li><li> Identify training needs and deliver effective training sessions.</li><li> Manage and prioritize multiple projects and tasks simultaneously.</li><li> Maintain a positive, customer-centric culture within the team.</li></ul><ul><li> Bachelor's degree in Business, Customer Service, or a related field.</li><li> Minimum 3 years of experience in a customer service leadership role.</li><li> Proven track record of successfully managing and mentoring teams.</li><li> Excellent communication, interpersonal, and leadership skills.</li><li> Strong problem-solving abilities and analytical mindset.</li><li> Proficiency in using CRM systems and data analysis tools.</li><li> Familiarity with banking products and services is essential.</li><li> Ability to work independently and manage a dynamic workload.</li><li> Willingness to stay updated with industry developments.</li><li> A customer-focused approach and a passion for delivering exceptional service.</li></ul><h4>Experience Level</h4>Mid Level

Subject Matter Expert

<p>Credit Manager-AGRI-FIN-PROJECTS (AF)-Credit</p>We are seeking a detail-oriented and analytical Credit Manager to evaluate and underwrite credit proposals in the Agri-Fin Projects segment. The role involves assessing financials, conducting market visits, and ensuring timely and compliant credit processing. The ideal candidate should have strong financial analysis skills, experience in credit underwriting, and a proactive approach to risk management.
Provide sound, independent, and unsolicited credit advice and recommendations on Agri SME credit proposals.
Handle all types of working capital requirements (fund-based and non-fund-based), commodity finance, and project loans for Agri SME enterprises.
Conduct thorough credit appraisals, including financial analysis to assess solvency, liquidity, and repayment capacity of entities. Prepare detailed appraisal notes and perform credit checks.
Present proposals to various sanctioning forums as per approval authorizations, ensuring all queries from the approving authority are satisfactorily addressed.
Conduct customer meetings and site visits at factories, offices, and residences to assess business operations, inventory, and working environment.
Interact regularly with the approving authority, providing necessary information to support informed decision-making and sharing independent views on credit and economic developments.
Monitor and manage the local credit portfolio proactively, identifying and mitigating risks through in-depth knowledge of individual credit-takers.
Engage with business teams to revise account strategies or credit ratings as needed.
Ensure timely renewal of accounts and manage portfolio enhancements efficiently.
Align decision-making with business requirements while maintaining the quality of decisions and adhering to laid-down policies through regular discussions with business teams.<h4>Experience Level</h4>Mid Level

Credit Manager

<p>Business Relationship Manager - SBE-Small Business Enterprise-Sales</p>• To understand clients business &amp; provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. • Work closely with Branch Banking teams for new customer addition. • To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship &amp; Group companies. • To build relationships with key persons (CFOs/ promoters) in the target segments &amp; build client trust &amp; confidence. • Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. • To be alert on competitive elements in the target segments (viz. other banks etc.) &amp; Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. • Improve efficiency by monitoring &amp; overseeing continuous improvement of processes constantly have a rapport with the operating units to customize and develop solutions
Understand client businesses and provide appropriate working capital solutions across fund/non-fund based products.
Collaborate with branch banking teams for new customer acquisition.
Cross-sell products such as Current Accounts, Term Deposits, Transaction Banking, and Trade Finance to primary and group companies.
Build and maintain relationships with key client stakeholders (CFOs, promoters).
Increase book size and profitability of the assigned portfolio.
Analyze client business models, trade activities, and cash flows to identify growth opportunities.
Monitor competitive landscape and enhance Kotak’s brand presence in target segments.
Ensure high-quality client service and timely resolution of queries.
Drive process improvements and coordinate with operating units to develop customized solutions.<h4>Experience Level</h4>Mid Level

Assistant Relationship Manager

<p>Business Development Relationship Manager-Housing Finance-Sales</p>As a Business Development Relationship Manager, you will play a crucial role in expanding our housing finance business. Your primary objective will be to identify and develop new business opportunities, build strong relationships with clients, and contribute to the overall growth and success of the Housing Finance-Sales department. You will work closely with our sales and finance teams to ensure a seamless and efficient process for our clients.
<ul><li> Identify and target potential clients in the housing sector, including developers, builders, and individual homebuyers.</li><li> Develop and execute strategic business development plans to increase market share and revenue.</li><li> Build and maintain strong relationships with existing and prospective clients, understanding their needs and offering tailored solutions.</li><li> Collaborate with the sales team to generate leads, qualify prospects, and convert them into clients.</li><li> Stay updated with industry trends, market dynamics, and competitor activities to identify new business opportunities.</li><li> Prepare and present proposals, financial models, and presentations to clients, showcasing the benefits of our housing finance products and services.</li><li> Negotiate and close deals, ensuring a smooth and timely process for both parties.</li><li> Provide excellent customer service and support to clients throughout the loan application and disbursement process.</li><li> Monitor and analyze market performance, client feedback, and industry benchmarks to identify areas for improvement.</li><li> Maintain accurate records and documentation of client interactions and transactions.</li></ul><ul><li> Bachelor's degree in Business Administration, Finance, or a related field.</li><li> Minimum 3-5 years of experience in business development, sales, or relationship management, preferably in the housing finance industry.</li><li> Strong knowledge of housing finance products, including mortgages, home loans, and related services.</li><li> Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.</li><li> Proven track record of successful business development and sales achievements.</li><li> Ability to work independently and manage multiple projects simultaneously.</li><li> Proficiency in using CRM systems and Microsoft Office applications.</li><li> Analytical skills to interpret data, identify trends, and make informed business decisions.</li><li> Strong problem-solving and conflict resolution abilities.</li><li> Willingness to travel for business development purposes as needed.</li></ul><h4>Experience Level</h4>Mid Level

Business Development Manager

<p>Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operations</p><p>We are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment. The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications. The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations.</p>
Source new customers for gold loan products through branch walk-ins, field visits, and local networking Explain product features, eligibility criteria, and documentation requirements to customers Ensure timely processing and disbursement of gold loans Maintain high levels of customer service and satisfaction Cross-sell other banking products such as CASA, insurance, and investment products Ensure compliance with internal policies, audit norms, and regulatory guidelines Maintain accurate records of customer interactions and loan documentation Collaborate with branch teams to ensure seamless operations and customer experience<h4>Experience Level</h4>Mid Level

Gold Loan Executive

<p>Premier Acquisition Manager - Business Banking-RL Sales-Sales</p>The Premier Acquisition Manager – Business Banking is responsible for acquiring and managing high-value Current Account (CA) customers and driving business banking product penetration. The role involves sourcing new-to-bank customers, building family banking relationships, and generating revenue through cross-sell and third-party products. The candidate should have strong customer orientation, high energy levels, and prior experience in sourcing and managing business banking clients.
Achieve business objectives for Retail Liabilities Sales at the branch level, focusing on value, volume, and channel productivity.
Source and onboard high-value Current Account customers and their family banking relationships.
Drive revenue through cross-selling of third-party products such as insurance and investment solutions.
Promote and penetrate business banking products like CMS, POS, and Beat services to CA customers.
Acquire new customers through personal efforts and acquisition channels.
Coordinate with internal teams including credit, legal, operations, and product to ensure smooth onboarding and servicing.
Maintain strong relationships with customers to ensure long-term engagement and satisfaction.<h4>Experience Level</h4>Mid Level

<p>Relationship Manager-Loan Against Property-Sales</p>We are looking for a driven and experienced Sales Manager to lead the Loan Against Property (LAP) business vertical within the Secured Assets division of the Consumer Bank. This role involves managing sales and distribution through cross-channel and open market sources, acquiring retail customers for funding against residential, commercial, and industrial properties, and driving business growth through strategic builder tie-ups and project approvals. The ideal candidate will have a strong background in secured loan sales, excellent customer relationship management skills, and the ability to manage and train Direct Sales Teams (DSTs) and Direct Marketing Agents (DMAs). The role also includes cross-selling banking products, ensuring top-class customer service, and coordinating with internal departments for seamless processing.
We are looking for a driven and experienced Sales Manager to lead the Loan Against Property (LAP) business vertical within the Secured Assets division of the Consumer Bank. This role involves managing sales and distribution through cross-channel and open market sources, acquiring retail customers for funding against residential, commercial, and industrial properties, and driving business growth through strategic builder tie-ups and project approvals.

The ideal candidate will have a strong background in secured loan sales, excellent customer relationship management skills, and the ability to manage and train Direct Sales Teams (DSTs) and Direct Marketing Agents (DMAs). The role also includes cross-selling banking products, ensuring top-class customer service, and coordinating with internal departments for seamless processing.<h4>Experience Level</h4>Mid Level

Loan Manager

<p>Relationship Manager-SARAL LOANS-Marketing Branches Operations</p><p>We are looking for a customer-focused and sales-driven Relationship Manager to manage and grow the Commercial Vehicle (CV) business under the Saral Auto (SA) segment. The role involves handling customer service requests, selling liability and investment products, and enhancing customer relationships through cross-selling and referrals. The ideal candidate should have a blend of service and sales orientation with experience in financial services or banking.</p>
Handle customer service tasks including account opening, DMAT services, and grievance resolution. Educate customers on product features and assist with service requests like cheque book issuance. Achieve sales targets for bank and investment products through cross-selling and referrals. Enhance customer value by offering relevant financial solutions beyond their stated needs. Support relationship managers handling HNI clients and ensure low attrition rates. Maintain a balance between service excellence and sales performance.<h4>Experience Level</h4>Mid Level

<p>Team Member - Retention-Loan Against Property-Sales</p>As a Team Member in the Retention team, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary focus will be on retaining existing customers and expanding their loan portfolios. You will work closely with the sales team to identify opportunities for cross-selling and upselling, thereby contributing to the overall growth of the bank's loan business.
<ul><li> Build and maintain strong relationships with existing customers to ensure their continued satisfaction and loyalty.</li><li> Identify opportunities to cross-sell and upsell additional loan products to customers, thereby increasing their loan portfolio.</li><li> Monitor and analyze customer loan portfolios to identify potential risks and opportunities for growth.</li><li> Collaborate with the sales team to develop targeted retention strategies and implement effective sales campaigns.</li><li> Stay updated on market trends and competitor activities to ensure the bank's loan products remain competitive.</li><li> Provide excellent customer service and support, addressing customer inquiries and concerns promptly.</li><li> Maintain accurate records and documentation of customer interactions and loan portfolio details.</li><li> Assist in the development and implementation of retention policies and procedures to enhance customer retention rates.</li><li> Collaborate with other departments to ensure a seamless customer experience across all touchpoints.</li></ul><ul><li> Bachelor's degree in Business, Finance, or a related field preferred.</li><li> Minimum 2 years of experience in a customer-facing role, preferably in the banking or financial services industry.</li><li> Strong interpersonal and communication skills, with the ability to build rapport and trust with customers.</li><li> Excellent problem-solving and analytical skills, with the ability to identify opportunities for growth and improvement.</li><li> Proficiency in Microsoft Office suite, especially Excel, for data analysis and reporting.</li><li> Knowledge of loan products, including loan against property, is highly advantageous.</li><li> Ability to work independently and manage multiple tasks simultaneously.</li><li> Strong organizational skills and attention to detail.</li><li> Willingness to learn and adapt to changing market conditions and bank policies.</li><li> A customer-centric approach and a passion for delivering exceptional customer experiences.</li></ul><h4>Experience Level</h4>Mid Level

Assistant Collection Manager

<p>Relationship Manager-Vishwas-Sales</p><ul><li>Products include Vishwas HL and LAP</li><li>Handle team of executives to achieve business targets (Volume, Cross-sell, Insurance etc.).</li><li>Manage, develop and enhance deepening of the relationship with Channels (Kotak Branches, DSA, Builder)</li><li>Responsible for achieving team targets and sales volume.</li><li>Ensuring team productivity along with location productivity</li><li>Ensure customer satisfaction as measured trough NPS metrics</li><li>Effective management of working relationships (e.g. Credit, Operations, Legal, Technical etc.) to drive business outcomes</li><li>Responsible for cross sell of CASA and TPP.</li><li>Administer and ensure compliance to all business practices.</li></ul><p><strong><u>Person Requirements</u></strong></p><p> </p><ul><li>Professionals with minimum 1-2years of experience.</li><li>Good interpersonal and relationship building skills.</li><li>Influencing skills for driving business with both internal and external channel partners</li><li>Knowledge of secured banking products is preferred</li></ul><h4>Experience Level</h4>Mid Level

<p>Area Sales Manager-CREDIT CARD-Retail Sales</p>As an Area Sales Manager, you will be responsible for developing and implementing sales strategies to increase credit card acquisitions and market share. You will lead a team of sales professionals, providing guidance and support to ensure effective sales performance. This role offers an exciting opportunity to make a significant impact on the bank's credit card business and drive its growth.
<ul><li> Lead and manage a team of sales professionals, providing mentorship and performance guidance.</li><li> Develop and execute sales plans to achieve credit card acquisition targets.</li><li> Identify and target potential customers, building strong relationships with key stakeholders.</li><li> Stay updated on market trends and competitor activities, and adapt sales strategies accordingly.</li><li> Analyze sales data and provide regular reports to senior management, highlighting areas for improvement.</li><li> Ensure compliance with bank policies and regulations, maintaining high ethical standards.</li><li> Collaborate with marketing and product teams to develop effective sales campaigns and materials.</li><li> Train and motivate the sales team, fostering a culture of continuous learning and improvement.</li><li> Build a strong network of partnerships with retailers and businesses to enhance sales opportunities.</li></ul><ul><li> A bachelor's degree in business, sales, or a related field is preferred.</li><li> Minimum 5 years of experience in sales, with a proven track record in credit card sales or a similar industry.</li><li> Excellent leadership and management skills, with the ability to motivate and inspire a team.</li><li> Strong analytical and problem-solving abilities, with a data-driven approach to sales.</li><li> Proficiency in using sales tools and CRM systems for effective sales management.</li><li> Excellent communication and presentation skills, both written and verbal.</li><li> Ability to work independently and manage multiple projects simultaneously.</li><li> A results-oriented mindset with a passion for driving sales growth.</li><li> Strong interpersonal skills and a customer-centric approach.</li><li> Willingness to travel for business purposes as needed.</li></ul><h4>Experience Level</h4>Mid Level

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Kotak Mahindra Bank Jobs - 2497 Verified Vacancies

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Area Sales Manager