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Kotak Mahindra Bank

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Asst Product Sales Manager-BRANCH BANKING-POS (Point of Sale)As an Assistant Product Sales Manager in the Merchant Acquiring vertical, you will play a pivotal role in expanding the bank’s digital payment ecosystem by sourcing and onboarding merchants for POS/EDC terminals and Bharat QR solutions. This role demands a proactive sales professional who can work closely with branch teams, identify market opportunities, and deliver customized payment solutions to merchants. You will be responsible for driving business growth through lead generation, client acquisition, and relationship management. The role involves understanding merchant needs, negotiating pricing, ensuring compliance with KYC norms, and maintaining high service standards. You will also be expected to generate performance reports, analyze sales trends, and contribute to strategic initiatives that enhance revenue and client retention. This position offers a dynamic work environment with opportunities to collaborate across teams, engage with diverse clients, and contribute to the bank’s digital transformation journey.
Source merchants in the local market for POS/EDC terminals and Bharat QR solutions. Collaborate with mapped branches and sales teams for lead generation and closure. Meet prospective clients, understand their needs, negotiate pricing, and complete onboarding documentation (AOFs). Independently generate leads through references and proactively close sales. Ensure thorough understanding and adherence to KYC, costing, pricing, and subvention guidelines. Prepare and analyze performance reports to identify gaps and opportunities. Drive top-line revenue growth through strategic merchant engagement. Retain and grow client portfolios by building strong relationships and delivering value-added services.<h4>Experience Level</h4>Mid Level

Senior Product Manager

Branch Relationship Manager - Business Development - BRANCH BANKING - Branch BankingWe are seeking a driven and customer-focused Branch Relationship Manager to lead business development efforts at the branch level. The role involves acquiring new customers, deepening existing relationships, and driving sales of retail liabilities and third-party products. The ideal candidate will be energetic, goal-oriented, and passionate about delivering exceptional customer service while achieving business targets.
Achieve business objectives for retail liabilities sales at the branch, meeting value, volume, and productivity metrics Generate revenue through the sale of CASA, cross-sell products, and third-party offerings like insurance Source high-value CASA customers and build comprehensive family banking relationships Acquire new-to-bank customers through personal efforts and acquisition channels Contact a minimum of 20 customers daily and meet at least 4 customers/prospects per day Upgrade customers from lower product categories to premium offerings Deliver excellent customer service and maintain long-term relationships<h4>Experience Level</h4>Mid Level

Branch Relationship Manager

Service Quality - Private Banking-Kotak Private Banking-Service Quality<table><tbody><tr><td><ul><li>Driving Management vision to ensure consistency in Customer Satisfaction by enabling excellence in customer support delivery, upholding a consumer-centric focus &amp; mind-set of surpassing departmental expectations. </li><li>The candidate should possess strong skills in data management, analysis and processing, having an ability to translate raw consumer support data and information into actionable solutions and strategies.</li><li>Drive collaboration with internal stake holders to develop &amp; implement requirement for new and existing systems/solutions.</li><li>Have technological acumen, combining creativity, digital know-how and the ability to connect people. This is because most consumers have integrated technological communication channels and appliances in their day-to-day lives and the business must follow suit if they are to maintain regular and effective contact with their consumers.</li><li>Ability to think creatively and strategically, have the ability to multi-task and work comfortably under pressure, to identify issues and work to resolve them in partnership with business leaders and have an ability to operate effectively under pressure and deliver results.</li><li>Ability to prioritize, manage multiple projects and meet deadlines, possess strong problem-solving and decision-making skills, be self-motivated working under minimal supervision, and demonstrate calmness and composure under stress and uncertainty and inspire the same in junior customer support personnel.</li><li>Responsible for creating relevant and timely messages/content for our customers and building a variety of communications programs to keep them informed and engaged, increase customer satisfaction, enhance their overall customer experience.</li><li>Timely review of processes and identify the need of Process improvements, Reengineering and technical solutions. </li></ul> <ul><li>Accountable for shaping and delivering service propositions in order to drive the overall performance of the department. </li><li>Takes complete ownership of end to end delivery and ensures regular status update to all stakeholders. </li><li>Ensures that customer support activities are seen to deliver measurable and significant value to businesses.</li><li>Candidate should have skills to scrutinize necessary information/data by using various analytical tools to present the information in more effective manner.</li><li>Audit Deliverables Tracking. </li><li>Sound Understanding and adherence to compliance and regulatory requirement.</li></ul></td></tr></tbody></table>

Chief Quality Officer

Relationship Manager-Conglomerates and Corporate Groups-SalesThe Relationship Manager will be responsible for managing relationships with conglomerates and corporate groups. They will be required to identify and develop new business opportunities, as well as maintain existing client relationships. The role involves working closely with clients to understand their needs and provide tailored solutions.

Relationship Manager

Principal-Software Product Management-SUPPORT SERVICES-Digital-ITThe Principal Software Product Management role is responsible for leading the strategic direction and execution of software product development. This includes defining product vision, gathering and prioritizing product requirements, and working closely with engineering, sales, marketing, and support to ensure revenue and customer satisfaction goals are met.

Senior Developer

Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches OperationsWe are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment. The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications. The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations.
Source new customers for gold loan products through branch walk-ins, field visits, and local networking
Explain product features, eligibility criteria, and documentation requirements to customers
Ensure timely processing and disbursement of gold loans
Maintain high levels of customer service and satisfaction
Cross-sell other banking products such as CASA, insurance, and investment products
Ensure compliance with internal policies, audit norms, and regulatory guidelines
Maintain accurate records of customer interactions and loan documentation
Collaborate with branch teams to ensure seamless operations and customer experience<h4>Experience Level</h4>Mid Level

Gold Loan Executive

Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches OperationsWe are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment. The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications. The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations.
Source new customers for gold loan products through branch walk-ins, field visits, and local networking Explain product features, eligibility criteria, and documentation requirements to customers Ensure timely processing and disbursement of gold loans Maintain high levels of customer service and satisfaction Cross-sell other banking products such as CASA, insurance, and investment products Ensure compliance with internal policies, audit norms, and regulatory guidelines Maintain accurate records of customer interactions and loan documentation Collaborate with branch teams to ensure seamless operations and customer experience<h4>Experience Level</h4>Mid Level

Senior Branch Relationship Manager - BRANCH BANKING - Branch BankingJob role  Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.  Ensures high levels of customer service orientation and application of bank policy.  Cross sells existing bank products to customers.  Informs customers of new products or product enhancements to further expand the banking relationship.  Plans and conducts special sales initiatives and events for prospective and existing clients.  Coordinates with other group companies to provide seamless access to other products.  Maintains complete relationship record for assigned customer accounts.  Tracks customer complaints/queries and turnaround times for customer satisfaction  Job Requirements  Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.  Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc  Understanding of MF and Insurance an added advantage Customer orientation,  High energy and drive.  Go getter attitude.  Self motivated with a passion to achieve.

Business Relationship Manager - SBE-Small Business Enterprise-Sales• To understand clients business &amp; provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. • Work closely with Branch Banking teams for new customer addition. • To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship &amp; Group companies. • To build relationships with key persons (CFOs/ promoters) in the target segments &amp; build client trust &amp; confidence. • Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. • To be alert on competitive elements in the target segments (viz. other banks etc.) &amp; Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. • Improve efficiency by monitoring &amp; overseeing continuous improvement of processes constantly have a rapport with the operating units to customize and develop solutions
Understand client businesses and provide appropriate working capital solutions across fund/non-fund based products. Collaborate with branch banking teams for new customer acquisition. Cross-sell products such as Current Accounts, Term Deposits, Transaction Banking, and Trade Finance to primary and group companies. Build and maintain relationships with key client stakeholders (CFOs, promoters). Increase book size and profitability of the assigned portfolio. Analyze client business models, trade activities, and cash flows to identify growth opportunities. Monitor competitive landscape and enhance Kotak’s brand presence in target segments. Ensure high-quality client service and timely resolution of queries. Drive process improvements and coordinate with operating units to develop customized solutions.<h4>Experience Level</h4>Mid Level

Assistant Relationship Manager

Relationship Manager-PRIME VISHWAAS-SalesRelationship Manager – Prime Vishwaas Sales – M1 Job role &amp; Responsibilities: <ul><li>Manage Auto loan through Car Dealers, Direct Sales Agents  &amp; Direct Sales Teams </li><li>Empanelment of New car Dealers, DSA &amp; DST in the Market</li><li>Accountable for sales performance &amp; Productivity of team</li><li>Conduct Training for all the channels &amp; Team on Product, Policy &amp; Market Changes</li><li>Manage Business Promotional activities with Channels</li><li>Responsible for tracking channels &amp; Team for Quality sourcing &amp; Healthy portfolio</li><li>Interact with credit team, &amp; Get business approvals</li><li>Keep close watch on competitor product, Policy &amp; Market strategy</li></ul> Deliverables : <ul><li>Recruit, Train &amp; Motivate channel sales team achieve sales targets</li><li>Guide channel sales team &amp; introduce clients to them</li><li>Maintain knowledge on all bank product &amp; series &amp; assist to resolve customer queries</li><li>Develop new relationships with customers to increase revenue &amp; accounts</li></ul>   <ul><li>Conduct Training for all the channels &amp; Team on Product, Policy &amp; Market Changes</li><li>Manage Business Promotional activities with Channels</li><li>Responsible for tracking channels &amp; Team for Quality sourcing &amp; Healthy portfolio</li><li>Interact with credit team, &amp; Get business approvals</li><li>Keep close watch on competitor product, Policy &amp; Market strategy</li></ul><ul><li>Graduate</li><li>Recruit, Train &amp; Motivate channel sales team achieve sales targets</li><li>Guide channel sales team &amp; introduce clients to them</li><li>Maintain knowledge on all bank product &amp; series &amp; assist to resolve customer queries</li><li>Develop new relationships with customers to increase revenue &amp; accounts</li></ul><h4>Experience Level</h4>Mid Level

Premier Acquisition Manager - Business Banking-RL Sales-SalesThe Premier Acquisition Manager – Business Banking is responsible for acquiring and managing high-value Current Account (CA) customers and driving business banking product penetration. The role involves sourcing new-to-bank customers, building family banking relationships, and generating revenue through cross-sell and third-party products. The candidate should have strong customer orientation, high energy levels, and prior experience in sourcing and managing business banking clients.
Achieve business objectives for Retail Liabilities Sales at the branch level, focusing on value, volume, and channel productivity. Source and onboard high-value Current Account customers and their family banking relationships. Drive revenue through cross-selling of third-party products such as insurance and investment solutions. Promote and penetrate business banking products like CMS, POS, and Beat services to CA customers. Acquire new customers through personal efforts and acquisition channels. Coordinate with internal teams including credit, legal, operations, and product to ensure smooth onboarding and servicing. Maintain strong relationships with customers to ensure long-term engagement and satisfaction.<h4>Experience Level</h4>Mid Level

Acquisition Manager

Service Officer-BRANCH BANKING-ServiceWe are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Service Officer, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

Senior Service Associate

Branch Acquisition Officer-BRANCH BANKING-Branch BankingDescription – External  <blockquote>
 ·         To source customers for Current Account, Savings Account Products of the bank. Customers   to be sourced from individuals, small businesses, trusts, associations, societies, corporates.
</blockquote>                          Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through Process. <blockquote>
  
</blockquote> Qualifications – External <blockquote>
 Post-graduate or graduate with appropriate experience (at east 1 year experience in liabilities sales preferred)
</blockquote>  <blockquote>
 ·         Hardcore sales mentality. Primary motivation from achievement of targets. A hunter by orientation.
</blockquote>  <blockquote>
 ·         Should be well groomed and presentable with ambassadorship qualities
</blockquote>

Relationship Manager - HNI-Kotak Private Banking-Relationship ManagerAs a Relationship Manager – HNI within Kotak Private Banking, you will play a pivotal role in managing and expanding a portfolio of High Net-Worth Individuals (HNIs). This role demands a deep understanding of financial markets, investment products, and client relationship management. You will be responsible for delivering customized financial solutions, driving asset growth, and ensuring exceptional client service. The ideal candidate will be entrepreneurial, self-driven, and passionate about wealth management.

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Kotak Mahindra Bank Jobs - 1560 Verified Vacancies

Senior Product Manager

Branch Relationship Manager

Chief Quality Officer

Relationship Manager

Senior Developer

Gold Loan Executive

Gold Loan Executive

Branch Relationship Manager

Assistant Relationship Manager

Relationship Manager

Acquisition Manager

Senior Service Associate

Acquisition Manager

Relationship Manager