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Kotak Mahindra Bank

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<p>Relationship Manager-Loan Against Property-Sales</p>We are looking for a driven and experienced Sales Manager to lead the Loan Against Property (LAP) business vertical within the Secured Assets division of the Consumer Bank. This role involves managing sales and distribution through cross-channel and open market sources, acquiring retail customers for funding against residential, commercial, and industrial properties, and driving business growth through strategic builder tie-ups and project approvals. The ideal candidate will have a strong background in secured loan sales, excellent customer relationship management skills, and the ability to manage and train Direct Sales Teams (DSTs) and Direct Marketing Agents (DMAs). The role also includes cross-selling banking products, ensuring top-class customer service, and coordinating with internal departments for seamless processing.
We are looking for a driven and experienced Sales Manager to lead the Loan Against Property (LAP) business vertical within the Secured Assets division of the Consumer Bank. This role involves managing sales and distribution through cross-channel and open market sources, acquiring retail customers for funding against residential, commercial, and industrial properties, and driving business growth through strategic builder tie-ups and project approvals.

The ideal candidate will have a strong background in secured loan sales, excellent customer relationship management skills, and the ability to manage and train Direct Sales Teams (DSTs) and Direct Marketing Agents (DMAs). The role also includes cross-selling banking products, ensuring top-class customer service, and coordinating with internal departments for seamless processing.<h4>Experience Level</h4>Mid Level

Loan Manager

<p>Relationship Manager-SARAL LOANS-Marketing Branches Operations</p>We are looking for a customer-focused and sales-driven Relationship Manager to manage and grow the Commercial Vehicle (CV) business under the Saral Auto (SA) segment. The role involves handling customer service requests, selling liability and investment products, and enhancing customer relationships through cross-selling and referrals. The ideal candidate should have a blend of service and sales orientation with experience in financial services or banking.
Handle customer service tasks including account opening, DMAT services, and grievance resolution.
Educate customers on product features and assist with service requests like cheque book issuance.
Achieve sales targets for bank and investment products through cross-selling and referrals.
Enhance customer value by offering relevant financial solutions beyond their stated needs.
Support relationship managers handling HNI clients and ensure low attrition rates.
Maintain a balance between service excellence and sales performance.<h4>Experience Level</h4>Mid Level

Relationship Manager

<p>Acquisition Manager-Sales-Sales</p>The Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.
Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
Generate leads through market activities, referrals, and cold calling.
Ensure proper documentation and adherence to KYC norms as per company guidelines.
Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
Maintain strong relationships with channel partners and ensure consistent business flow.
Track and update the status of loan applications to customers and partners.
Achieve monthly and quarterly sales targets as assigned.
Provide excellent customer service and resolve queries promptly.<h4>Experience Level</h4>Mid Level

Acquisition Manager

<p>Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operations</p>We are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment. The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications. The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations.
Source new customers for gold loan products through branch walk-ins, field visits, and local networking
Explain product features, eligibility criteria, and documentation requirements to customers
Ensure timely processing and disbursement of gold loans
Maintain high levels of customer service and satisfaction
Cross-sell other banking products such as CASA, insurance, and investment products
Ensure compliance with internal policies, audit norms, and regulatory guidelines
Maintain accurate records of customer interactions and loan documentation
Collaborate with branch teams to ensure seamless operations and customer experience<h4>Experience Level</h4>Mid Level

Gold Loan Executive

<p>Business Relationship Manager - SBE-Small Business Enterprise-Sales</p>• To understand clients business &amp; provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. • Work closely with Branch Banking teams for new customer addition. • To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship &amp; Group companies. • To build relationships with key persons (CFOs/ promoters) in the target segments &amp; build client trust &amp; confidence. • Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. • To be alert on competitive elements in the target segments (viz. other banks etc.) &amp; Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. • Improve efficiency by monitoring &amp; overseeing continuous improvement of processes constantly have a rapport with the operating units to customize and develop solutions
Understand client businesses and provide appropriate working capital solutions across fund/non-fund based products.
Collaborate with branch banking teams for new customer acquisition.
Cross-sell products such as Current Accounts, Term Deposits, Transaction Banking, and Trade Finance to primary and group companies.
Build and maintain relationships with key client stakeholders (CFOs, promoters).
Increase book size and profitability of the assigned portfolio.
Analyze client business models, trade activities, and cash flows to identify growth opportunities.
Monitor competitive landscape and enhance Kotak’s brand presence in target segments.
Ensure high-quality client service and timely resolution of queries.
Drive process improvements and coordinate with operating units to develop customized solutions.<h4>Experience Level</h4>Mid Level

Assistant Relationship Manager

<p>Relationship Officer-811-Digital Banking Kotak 811-Sales</p>As a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank’s digital footprint.
Conduct 100% field-based customer acquisition for Savings and Current Accounts through:
Canopy and Umbrella activities
Cold calling
Referrals and open market sourcing
Drive cross-selling of financial products such as:
Life Insurance (LI)
General Insurance (GI)
Systematic Investment Plans (SIP)
Personal Loans (PL)
Fixed Deposits (FD)
Work within assigned geographical areas (mapped by pin code) to meet acquisition and cross-sell targets.
Build and maintain strong relationships with existing customers to enhance engagement and product penetration.
Ensure compliance with internal processes and customer service standards.<h4>Experience Level</h4>Mid Level

Relationship Officer

<p>Relationship Manager-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Marketing Branches Operations</p>We are seeking a high-energy and self-motivated Relationship Manager – Agri-Finance to drive business in the Tractor Loans and Retail segment. The role involves sourcing working capital loans for Agri-related industries, food processing units, and MSMEs, while ensuring quality portfolio growth and customer satisfaction. The ideal candidate should possess strong interpersonal skills, financial acumen, and a deep understanding of local markets and customer needs. This is a field-intensive role (80% field, 20% office) requiring strong networking, negotiation, and follow-up capabilities. Candidates must be tech-savvy and committed to delivering results with speed, scale, and skill.
Source working capital loans for Agri-related, food processing, and MSME industries
Ensure monthly disbursements with ticket sizes ranging from ₹2 crore to ₹25 crore
Achieve a minimum of 3 new cases per month and meet at least 2 new leads daily
Build and manage relationships with CAs, financial consultants, DMAs, and Kotak Bank branches
Collaborate with internal teams (credit, trade finance, CMS, treasury, legal, operations) for seamless service delivery
Maintain strong follow-up and ensure timely resolution of customer requirements and complaints
Understand and evaluate financial documents including balance sheets and P&amp;L statements
Leverage knowledge of property/legal aspects for mortgage-based lending
Maintain accurate documentation and reporting of business activities
Operate with the mantra of “Speed, Scale, and Skill” in all business efforts<h4>Experience Level</h4>Mid Level

Deputy Manager Finance

<p>Relationship Manager-Housing Finance-Sales</p>We are seeking a driven and experienced Relationship Manager to manage and grow the DSA (Direct Selling Agent) or branch channel for mortgage products. This is an individual contributor role focused on driving sales, ensuring compliance, and managing end-to-end case processing. The ideal candidate will have a strong background in mortgage sales, excellent communication skills, and the ability to build and manage rela+P33:P35tionships with DSAs and internal stakeholders.
Manage sales and distribution of mortgage products through DSAs.
Empanel new DSAs from the market and drive business growth through them.
Train and develop DST (Direct Sales Team) and DSA partners to ensure productivity and compliance.
Ensure adherence to KYC and documentation norms as per company guidelines.
Ensure timely and accurate closure of disbursement documentation.
Liaise with internal departments including Credit, Legal, Technical, RCU, and Operations for smooth case processing.
Handle end-to-end processing of customer applications and keep customers and channel partners updated on status.
Ensure high levels of customer service and satisfaction throughout the loan lifecycle.<h4>Experience Level</h4>Mid Level

<p>Branch Manager-BRANCH BANKING-RL Branch head</p>Short Description for Internal Candidates
 
 



<p>Job Role: • Enhancement of Deposit pool from Customers • Establishing standards and delivery of service • Sale of non-deposit products. Cross selling targets progressively • Sale of MF and Insurance pro</p>



Description for Internal Candidates
 



<p> <strong>Job Role:</strong></p><p>•             Enhancement of Deposit pool from Customers</p><p>•             Establishing standards and delivery of service</p><p>•             Sale of non-deposit products. Cross selling targets progressively</p><p>•             Sale of MF and Insurance products</p><p>•             Fee Income</p><p>•             Branch Administration</p><p>•             Regulatory Compliance</p><p>•             Manage productivity and overall morale of branch team members</p><p>•             Overall responsible for break-even and P&amp;L of branch</p><p> </p><p><strong>Job Requirements:</strong></p><p>•             Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities</p><p>•             Must have had Sales experience and exposure, preferably of Liabilities products</p><p>•             Qualifications- MBA / CA/ CAIB</p><p>•             Good Leadership skills (though more tactical than strategic)</p><p>•             Thinker: Doer – 40:60</p><p>•             In-depth understanding of financial instruments, markets and macro micro economic processes</p><p>•             Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT”</p><p>•             Liaising with product management team, marketing and other centers &amp; verticals for new product development, service enhancements and sales initiatives.</p><h4>Experience Level</h4>Executive Level

Branch Manager

<p>Credit Manager-Loan Against Property-Credit</p><p>We are looking for a qualified and experienced Credit Underwriter to manage credit evaluation for Self-Employed Non-Professional (SENP) and Self-Employed Professional (SEP) mortgage cases. The role involves in-depth financial analysis, customer visits, and credit decision-making to ensure high-quality underwriting and minimal delinquency. The ideal candidate will have a strong understanding of mortgage lending, economic indicators, and regulatory norms. The role also includes mentoring Credit Processing Associates (CPAs), monitoring their productivity, and ensuring adherence to internal policies and audit standards.</p>
Conduct credit underwriting for SENP/SEP mortgage cases with in-depth financial and business analysis. Visit customers to understand business background and validate financials. Monitor delinquency of underwritten cases during the initial stages to maintain near-zero default levels. Maintain credit quality and stay updated on economic indicators and mortgage industry trends. Ensure consistent productivity in processing and decision-making. Support implementation of head office and local credit policies at the ground level. Mentor and monitor CPAs to ensure quality output and productivity. Handle audit and compliance requirements related to underwriting.<h4>Experience Level</h4>Mid Level

Credit Manager

<p>Credit Manager-Loan Against Property-Credit</p>We are looking for a qualified and experienced Credit Underwriter to manage credit evaluation for Self-Employed Non-Professional (SENP) and Self-Employed Professional (SEP) mortgage cases. The role involves in-depth financial analysis, customer visits, and credit decision-making to ensure high-quality underwriting and minimal delinquency. The ideal candidate will have a strong understanding of mortgage lending, economic indicators, and regulatory norms. The role also includes mentoring Credit Processing Associates (CPAs), monitoring their productivity, and ensuring adherence to internal policies and audit standards.
Conduct credit underwriting for SENP/SEP mortgage cases with in-depth financial and business analysis.
Visit customers to understand business background and validate financials.
Monitor delinquency of underwritten cases during the initial stages to maintain near-zero default levels.
Maintain credit quality and stay updated on economic indicators and mortgage industry trends.
Ensure consistent productivity in processing and decision-making.
Support implementation of head office and local credit policies at the ground level.
Mentor and monitor CPAs to ensure quality output and productivity.
Handle audit and compliance requirements related to underwriting.<h4>Experience Level</h4>Mid Level

<p>Acquisition Manager-RL SALES-Sales</p><p>The Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.</p>
Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing. Generate leads through market activities, referrals, and cold calling. Ensure proper documentation and adherence to KYC norms as per company guidelines. Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications. Maintain strong relationships with channel partners and ensure consistent business flow. Track and update the status of loan applications to customers and partners. Achieve monthly and quarterly sales targets as assigned. Provide excellent customer service and resolve queries promptly.<h4>Experience Level</h4>Mid Level

<p>Platinum Relationship Manager-Household-BRANCH BANKING-Branch Banking</p><p>We are looking for a highly driven and customer-centric Platinum Relationship Manager to manage and grow relationships with High Net Worth (HNW) households. This role involves acquiring new clients, deepening existing relationships, and offering comprehensive banking solutions across liabilities, commercial assets, and third-party products. The ideal candidate will be self-motivated, energetic, and passionate about delivering personalized banking experiences.</p>
Develop and expand relationships with High Net Worth households for liabilities and commercial assets Ensure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products and services to deepen client engagement Educate clients about new products and enhancements to strengthen relationships Plan and execute targeted sales initiatives and client engagement events Collaborate with group companies to offer integrated financial solutions Maintain detailed records of client interactions and relationship history Monitor and resolve customer complaints and queries within defined turnaround times (TAT)<h4>Experience Level</h4>Mid Level

<p>Customer Assistance Manager-Personal Loan-Hardship Assistance Unit</p>The Portfolio Manager will be responsible for managing collections and recovery for retail asset products within the assigned area. This includes overseeing repossession activities, coordinating with external agencies, handling legal formalities, and leading a team of collection executives. The role requires a proactive approach to field operations, team training, and compliance with internal and regulatory standards.
Collections Management:

Monitor and maintain collection efficiency across assigned portfolios.
Ensure timely follow-ups and resolution of delinquent accounts.
Analyze collection trends and implement corrective actions.
Repossession &amp; Recovery:

Manage repossession activities in coordination with repossession agents.
Oversee the sale of repossessed assets to maximize recovery.
Ensure compliance with legal and regulatory requirements during repossession.
Agency &amp; Field Coordination:

Liaise with external collection agencies and field executives.
Provide training and guidance to the collections team.
Conduct field visits when necessary to support recovery efforts.
Legal &amp; Compliance:

Coordinate with legal teams for initiating and following up on legal actions.
Ensure all documentation and processes are in line with bank policies and regulatory norms.<h4>Experience Level</h4>Mid Level

Customer Support Manager

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Kotak Mahindra Bank Jobs - 1720 Verified Vacancies

Loan Manager

Relationship Manager

Acquisition Manager

Gold Loan Executive

Assistant Relationship Manager

Relationship Officer

Deputy Manager Finance

Relationship Manager

Branch Manager

Credit Manager

Credit Manager

Acquisition Manager

Relationship Manager

Customer Support Manager