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Pukkathurai

Trichy

Sooriyur

Job Title: Field Executive – Loan Recovery
Job Summary:

The Field Executive is responsible for visiting customers who have overdue loan payments and ensuring timely recovery of dues. The role involves direct interaction with borrowers, negotiation, and maintaining proper documentation of recovery activities.

Key Responsibilities:
Visit customers/borrowers at their residence or workplace to follow up on overdue loan payments
Explain repayment schedules, penalties, and consequences of non-payment
Negotiate with customers to arrange repayment plans
Collect payments (cash/cheque/digital) as per company guidelines
Maintain accurate records of visits, discussions, and collections
Update daily reports to the supervisor/collection manager
Handle customer queries and resolve issues professionally
Ensure compliance with bank policies and legal regulations
Skip tracing (locating customers who have moved or are unresponsive)
Required Skills:
Good communication and negotiation skills
Basic knowledge of banking/loan products
Ability to handle difficult conversations and conflicts
Strong fieldwork and time management skills
Honest, reliable, and result-oriented
Basic mobile/app usage for reporting
Qualifications:
Minimum: 12th / Any Degree
Prior experience in collection/recovery/field sales is preferred but not mandatory
Valid driving license and two-wheeler (preferred)
Working Conditions:
Field-based job with extensive travel
Flexible working hours depending on recovery targets
May involve handling sensitive or high-pressure situations
Salary & Benefits:
Fixed salary + Incentives based on recovery performance
Travel allowance
Mobile reimbursement
Reporting To:
Collection Manager / Team Leader


Field Collection Executive

K[edit]

Madura  

Othakadai

Moolakulam Stop‎

Mannadipattu

Porur

Kanchipuram

Ponnampatti

Kattuputhur

Job Description: HR Executive FOR Bank Loan Collection Agen
Job Title: HR Executive
 Department: Human Resources
 Reports To: HR Manager / Head of HR Employment 
Type: Full-Time
Role Summary : 
The HR Executive will support and manage the end-to-end human resources functions of the loan collection agency, ensuring a productive, compliant, and motivated workforce aligned with the organization's operational goals.
Key Responsibilities
Recruitment & OnboardingManage the full recruitment cycle — sourcing, screening, interviewing, and selecting candidates for collection, operations, and support roles
Coordinate onboarding and induction programs for new hires
Maintain manpower planning and ensure timely fulfillment of vacancies
Employee Relations & EngagementAddress employee grievances, disciplinary matters, and conflicts in line with company policy
Drive engagement initiatives to reduce attrition, particularly among field collection staff
Conduct regular employee feedback sessions and exit interviews
Payroll & ComplianceCoordinate monthly payroll inputs, attendance, and leave records
Ensure compliance with applicable labor laws (PF, ESI, Gratuity, Shops & Establishment Act, etc.)
Maintain accurate and up-to-date employee records and HR documentation
Training & DevelopmentIdentify training needs through performance reviews and manager feedback
Organize training programs on collections ethics, communication, compliance, and soft skills
Track and evaluate training effectiveness
Performance ManagementAssist in implementing KRA/KPI-based appraisal systems
Support managers in conducting timely performance reviews
Maintain performance records and handle PIP (Performance Improvement Plan) processes
HR Operations & MISMaintain the HRMS/HR database accurately
Generate HR reports and MIS on headcount, attrition, absenteeism, and hiring status
Handle HR audits and documentation for regulatory inspections

Required Qualifications

CriteriaDetailsEducationMBA / PGDM in HR or equivalentExperience2–5 years in HR, preferably in BFSI, NBFC, or collectionsTechnical SkillsMS Office (Excel, Word), HRMS toolsSoft SkillsCommunication, empathy, conflict resolution, confidentiality
Preferred SkillsPrior experience in a loan collection or recovery agency environment
Familiarity with RBI guidelines on fair debt collection practices
Knowledge of field staff management and high-volume hiring
Ability to handle a geographically distributed workforce
Key CompetenciesStrong understanding of labor laws and statutory compliance
High integrity and ability to handle sensitive employee information
Ability to work under pressure in a target-driven environment
Problem-solving mindset with a people-first approach




HR Executive

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Om Agency Jobs - 9 Verified Vacancies

Field Collection Executive

Field Collection Executive

Field Collection Executive

Field Collection Executive

Field Collection Executive

Field Collection Executive

Field Collection Executive

Field Collection Executive

HR Executive