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P2G Mobilty Tech Private Limited

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Kanchrapara

College Square

Kolkata

Barrackpur Cantonment

Company Description

Pointo is revolutionizing the electric vehicle (EV) industry by building a seamless, nationwide
battery distribution and service network. With a focus on accessibility, Pointo offers affordable,
leaseable, and loanable batteries to EV owners, reducing the upfront cost of battery ownership.
Through its innovative solutions, Pointo enables EV users to lease or exchange batteries
throughout their vehicle's life cycle while addressing future energy needs.

Role Description

This is a full-time, on-site role located in Barrackpore, Kolkata for a Human Resources Manager. The Human
Resources Manager will oversee and implement recruitment, employee relations, training, and
performance management strategies. Responsibilities include developing HR policies, managing
compensation and benefits, ensuring compliance with labor laws and organizational guidelines,
and fostering a positive workplace culture. The role also involves working closely with leadership
to support the company's strategic goals by aligning HR strategies with business objectives.

Qualifications

. Experience in recruitment, onboarding, performance management, and employee
relations
. Skills in training and development, team building, and fostering a positive workplace
culture
. Proficiency in verbal and written communication, along with strong organisational and
problem-solving skills
. Leadership abilities to collaborate effectively with cross-functional teams and the
management
. Bachelor's degree in Human Resources, Business Administration, or a related field;
advanced certifications such as SHRM-CP or PHR are beneficial
. Prior experience in a managerial HR role, preferably in the automotive or technology
sector, is a plus
. Ability to adapt to a fast-paced and dynamic environment, with a solution-oriented
mindset


Human Resources Manager

Rahora

Service Manager

Job Title: Social Media Intern
Company: POINTO
Location: Barrackpore Office

Job Summary : POINTO is looking for a creative and motivated Social Media Intern to manage and grow our online presence. The intern will assist in content creation, social media management, and digital marketing activities.

Key Responsibilities 
Create and schedule posts for Instagram, Facebook, and other platforms
Design basic creatives (Canva or similar tools)
Write captions and hashtags
Respond to comments and messages
Track engagement and prepare simple reports
Support marketing campaigns and promotions

Requirements
Pursuing or completed graduation (Marketing/Media preferred)
Basic knowledge of Instagram, Facebook, LinkedIn
Familiar with Canva or basic design tools
Good communication and writing skills
Creative mindset and trend awareness

Internship Details
 Duration: 3 months
Mode: Work from office (Barrackpore)
Stipend: 10k-20k




Social Media Intern

Job Description: Customer Success Executive

Role Objective

The Customer Success Intern will support the Customer Success function by tracking customer iissues, coordinating with internal teams, and ensuring timely resolution of customer concerns. The role is execution-focused and centered around data tracking, follow-ups, and reporting.

Key Responsibilities

Track customer complaints, service requests, and escalations on a daily basis
Coordinate with internal teams for timely closure of customer issues
Monitor and update customer-centric KPIs such as TAT, repeat complaints, and resolution status
Maintain accurate customer data, trackers, and dashboards
Follow up on open cases and ensure closure as per defined SLAs
Identify recurring issues and flag them to the reporting manager
Prepare periodic reports and summaries for management review
Support process documentation and improvement initiatives


Skills & Requirements

Strong analytical and problem-solving skills
Good communication and follow-up abilities
Comfortable working with Excel / Google Sheets
High attention to detail and ownership mindset
Ability to coordinate with multiple stakeholders
Willingness to learn in a fast-paced environment


Experience & Qualification

1–2 years of prior experience in a customer-facing role is mandatory, preferably in support desk, customer service, or query resolution functions. Candidates must have hands-on experience in handling customer interactions and resolving operational queries.


Customer Success Executive

Patulia

HR Intern

Ruiya

Position: Intern – Marketing

Core Responsibilities:
1. Vendor Sourcing & Dealer Branding Support
● Identify and onboard local vendors for dealer branding materials (Glow Sign Boards, Sticker, Banners, Iron Frame Flex, etc.)
● Collect quotations from multiple vendors and prepare comparison sheets
● Coordinate with vendors for artwork sharing, printing, and delivery
● Track branding material installation status at dealer locations
● Maintain vendor database with contact details and rate cards
2. Inter-Department Communication
● Act as the central coordination point between Marketing, Sales, Supply Chain, and Operations for dealer branding and marketing collateral requirements across hubs and dealer locations.
● Coordinate with the Supply Chain team for proper packing, labeling, and timely dispatch of marketing collaterals to hubs and dealer points.
3. Marketing Activity Execution Support
● Assist in planning and execution of dealer branding & Marketing activities
● Maintain activity tracker (vendor, cost, status)
4. Documentation & Reporting
● Prepare vendor comparison sheets and cost sheets
● Maintain branding inventory record
● Prepare weekly/monthly activity reports
● Maintain soft copy folders for designs, bills, and photos
5. Field Team Support
● Coordinate with sales executives for dealer branding requirements
● Track dealer-wise branding coverage
● Ensure branding materials are placed as per company guideline
● Collect feedback from field on branding visibility and quality

Skill Requirements
● Good communication skills (Bengali + Hindi)
● Basic Excel & Google Sheets knowledge
● Ability to follow up and coordinate
● Willing to travel locally for vendor visits
● Organized and responsible attitude


Marketing Intern

Job Title: Telecaller – Collection Intern
 Location: Barrackpore, Kolkata
Responsibilities:
Outbound calls for payment follow-ups and collections
Remind customers about due and overdue payments
Update call details and payment status
Coordinate with internal teams for closure

Requirements:
Graduate (mandatory)
Fluent in Hindi (mandatory)
Good communication and persuasion skills
Comfortable with calling-based work
Freshers can apply




Telecaller Intern

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