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Subramanya Nagar

Bengaluru

Mg Road Anil Kumble Circle

Key Result Areas (Performance Indicators):
·      Sales Target vs Achievement
·      Process Compliance Score (Self and Team)
·      Team Building and Training
·      Customer Satisfaction (Review Scores, Negative Instances etc)
Dashboard and Review Protocol:
·      Weekly Sales Dialogue with MD (One to One, Every Monday):
o  Last Week Sales Analysis (Comparison with a week before, same week last year, target sales etc)
o  Food and Liquor Break-up
o  Channel wise Break-up
o  What went right / What went wrong
o  Initiatives planned for this week
o  Support Required from MD
·      Monthly Performance Dialogue (With all HODs, Monthly Review)
o  Monthly Sales Analysis (Comparison with last month, same month last year, target)
o  Manager wise Sales Break-up (What went right / What went wrong)
o  Food and Liquor Break-up, Channel wise Break-up, Special Events Analysis
o  Marketing Analysis (Campaigns, ROAS, Plan for next Month)
o  Process Compliance (Data from Last Month, explanations from low achievers, this month plan)
o  Kitchen Performance (% Food Cost, % Pour Cost, Target vs Actual)



General Restaurant Manager

Business Development Manager (BDM)

Role Expectations: 
Role ExpectationsHow to DoDriving Online Sales (Zomato, Swiggy, Ownly delivery)• Maintain Account Hygiene• Pricing structure of all SKUs (MRP, Consumer Offer, Food Cost, Gross margin, Ad Expenses, Net Margin)• Drive selective campaign on all aggregator platforms• Grow the online sales for KothaichiOther Factors• Coordinate with Kitchen in maintaining good operational KPIs• Ensure the pictures, descriptions and other details on each profile page is maintained up to date• Continuous monitoring of Customer Reviews, taking action in case of negative reviews etc.• Introduce New Products after discussion with all concerned as per market Demand and seasonality 


Business Development Manager

Darshali

Dabhoi

Chef De Parti

I.I.T.Main Gate

Mumbai

Beturkar Pada

Commis (Commi 1 / 2 / 3)

Ahmedabad (Rural) District Court

Sola Gam Cross Road

Waiter

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