Jobs

Client Service Executive

12th Pass

Anywhere in India

Agra

Ahmedabad

Ahmednagar

Ajmer

Aligarh

Amritsar

Asansol

Aurangabad

Bareilly

Belagavi

Bengaluru/Bangalore

Bhavnagar

Bhilai

Bhopal

Bhubaneswar

Bikaner

Chandigarh

Chennai

Coimbatore

Cuttack

Dehradun

Delhi-NCR

Dhanbad

Gorakhpur

Guntur

Guwahati

Gwalior

Hubli-Dharwad

Hyderabad

Indore

Jabalpur

Jaipur

Jalandhar

Jamnagar

Jamshedpur

Jodhpur

Kannur

Kanpur

Kochi

Kolhapur

Kolkata/Calcutta

Kota

Lucknow

Ludhiana

Madurai

Malappuram

Mangalore

Meerut

Mumbai/Bombay

Mysore/Mysuru

Nagpur

Nashik

Panipat

Patna

Prayagraj/Allahabad

Puducherry

Pune

Raipur

Rajkot

Ranchi

Saharanpur

Salem

Solapur

Surat

Thiruvananthapuram

Tiruchirappalli

Udaipur

Ujjain

Vadodara

Varanasi

Vijayawada

Visakhapatnam

Warangal

Admin / Back Office / Computer Operator

Advertising / Communication

Aviation & Aerospace

Banking / Insurance / Financial Services

Beauty, Fitness & Personal Care

Construction & Site Engineering

Consulting

Content, Editorial & Journalism

CSR & Social Service

Customer Support

Data Science & Analytics

Delivery / Driver / Logistics

Domestic Worker

Energy & Mining

Engineering - Hardware & Networks

Environment Health & Safety

Facility Management

Finance & Accounting

Healthcare / Doctor / Hospital Staff

Human Resources

IT & Information Security

Legal & Regulatory

Maintenance Services

Marketing / Brand / Digital Marketing

Media Production & Entertainment

Operations

Production / Manufacturing / Engineering

Product Management

Project & Program Management

Purchase & Supply Chain

Quality Assurance

Research & Development

Restaurant / Hospitality / Tourism

Retail & eCommerce

Risk Management & Compliance

Sales & BD

Security Services

Shipping & Maritime

Software Engineering

Strategic & Top Management

Tailoring, Apparel & Home Furnishing

Teaching & Training

UX, Design & Architecture

client_service_executive

A C Guards

Gachibowli

Job Title: Customer Service Associate 

Department: Client Success 

Company: Essencea Infoserv Pvt Ltd

As a Client Service Associate, you will be responsible for managing client relationships, ensuring timely renewals, and driving customer retention. You will act as the main point of contact for clients—providing support, resolving issues, and proactively engaging with them to renew subscriptions and identify opportunities for upselling.

Key Responsibilities

Handle client interactions through calls

Drive renewals and subscription extensions, ensuring minimal churn.

Proactively follow up with clients whose subscriptions are due for renewal.

Build strong client relationships to increase satisfaction and loyalty.

Collaborate with internal teams (Sales, Product, Support) to resolve client concerns quickly.

Provide clients with updates about new features and services.

Share client insights and feedback with the management team.

Required Skills & Qualifications

0–3 years of experience in client servicing, account management, or sales.

Strong communication, persuasion, and negotiation skills.

Customer-focused mindset with problem-solving abilities.


Essencea Infoserv Pvt Ltd

Durgam Cheruvu

Dear candidate,

Looking for a Servicing executive in insurance to manage queries, maintain relationships, assist with proposals and reports, and ensure high client satisfaction.

Responsibilities:
Act as the primary point of contact for policy holders, addressing inquiries and providing timely solutions.
Build and maintain strong relationships with clients, ensuring trust and long-term engagement.
Assist in preparing insurance proposals, policy summaries and client reports.
Maintain accurate client records, policy summaries and client reports.
Maintain accurate client records, policy documents and follow-up actions.
Resolve client queries, claims issues and escalations promptly and professionally.
Ensure high client satisfaction to support policy renewals and retention.
Assist with general office and administrative tasks related to client servicing.

Requirements:
*Intermediate or Graduate or post graduate in any discipline.
*Strong communication skills in English, Hindi and Telugu.
1-2 years of experience in client servicing or insurance. (Freshers may also apply).
Ability to support additional office and administrative tasks as needed.


Interested candidates may share their updated resume on WhatsApp at 8106249090


Anandjeevan Insurance Marketing Private Limited

Director, Customer Support<h4>Job Description</h4>We are seeking an exceptional candidate to join our team as a Director of Support. The ideal candidate will have a proven and consistent record of leading global support teams and fostering collaborative relationships with various cross-functional departments, including Support leadership, Engineering, Product, Success, Services, Documentation, and Business Technology (BT). The successful candidate will be highly organized, an effective communicator, and possess a proactive and innovative approach to problem-solving.  As the Director of Support, you will play a pivotal role in driving excellence, developing strategic initiatives, and ensuring the delivery of unparalleled support services to our valued clients. ResponsibilitiesStrategic Leadership &amp; Vision:<ul><li>Define and execute the global product support strategy aligned with business objectives and customer success goals</li><li>Develop long-term roadmaps for support operations, technology adoption, and team capabilities</li><li>Partner with executive leadership &amp; functional leadership team to establish support standards and customer experience initiatives across the organization</li><li>Drive digital transformation initiatives within support operations, championing AI/ML adoption and automation at scale</li></ul>Organizational Management:<ul><li>Lead and scale India support teams overseeing hiring strategies, talent development programs, and succession planning</li><li>Establish organizational structure and governance frameworks to ensure optimal team performance and career progression</li></ul><ul><li>Establish executive customer relationship programs and personally manage strategic account escalations</li><li>Implement voice-of-customer programs to capture insights and drive product enhancement recommendations</li></ul>Cross-Functional Leadership:<ul><li>Partner with Product Management and Engineering leadership to influence product roadmap based on customer feedback and support insights</li><li>Collaborate with Sales and Customer Success teams to optimize the end-to-end customer journey</li><li>Work closely with Cloud Operations and Infrastructure teams to ensure seamless service delivery and proactive issue prevention</li><li>Represent support organization in executive forums and strategic planning sessions</li></ul>Operational Excellence &amp; Innovation:<ul><li>Establish enterprise-level KPIs, SLAs, and operational metrics with executive reporting and business impact analysis</li><li>Drive continuous improvement culture through process optimization, knowledge management, and best practice standardization</li><li>Lead implementation of advanced analytics and predictive support technologies</li><li>Ensure compliance with industry standards (ITIL, ISO) and regulatory requirements in financial services</li><li>Drive Technical Support outcomes, efficiency, and KPIs.</li><li>Represent thought leadership in the global support organization</li><li>Build an environment of innovation and continual improvement to re-imagine how we deliver Support to our customers.</li><li>Mentor support managers to provide customer-centric support that solves the problem, considering customer preferences, troubleshooting methodology, call handling skills, and proactive diagnostic techniques and guiding customers toward self-serve support options. </li><li>Review and respond to customer feedback from surveys and other sources and act on feedback to resolve issues permanently.</li><li>Develop and implement strategies to improve the customer experience, team performance, morale, and cohesion with other internal teams.</li><li>Serve as management-level escalation and pursue each escalation as an opportunity to turn the customer around and into a promoter while solving systemic issues permanently.</li><li>Analyze Customer trends and adopt knowledge-centric support standard processes.</li><li>Develop a close relationship with Cross Functional Teams to address customer concerns around escalation processes, response times/problem resolution, establishing SLAs, and Top Case Drivers and enhancements.</li><li>Proven track record of building Center of Excellence (CoE) in India</li><li>Ability to clearly and efficiently interact or present with executive C-Level management.</li></ul><h4>Qualifications</h4>Qualifications:Must-Have Skills:<ul><li>Bachelor’s degree in business, Finance, Computer Science, or Engineering; MBA preferred</li><li>15+ years in customer service/technical support /Product with 5+ years in senior leadership roles, preferably in financial software or SaaS environments</li><li>Proven track record of managing global clients in a multi-product environment</li><li>Excellent written and verbal communication Skills</li><li>Proven track record of building and scaling global support organizations (100+ team members)</li><li>Advanced expertise in CRM platforms (Salesforce) and enterprise support ecosystems</li><li>Demonstrated success implementing AI/ML solutions and automation at enterprise scale</li><li>Strong executive presence with exceptional client-facing and stakeholder management skills</li><li>Experience in Incident and Problem Management processes</li><li>Experience with change management, organizational transformation, and cultural development</li><li>Deep understanding of financial services industry regulations and compliance requirements</li><li>Flexibility to work across global time zones and manage 24/7 operations</li><li>Availability for executive escalations and critical business situations</li><li>Hands on Technical experience and exposure on Windows based Technologies and cloud technologies</li><li> </li><li>Nice-to-Have Skills:</li><li>Advanced degree in relevant field or professional certifications (PMP, ITIL Expert, Six Sigma)</li><li>Extensive experience with financial ERP systems (NetSuite, Oracle ERP Cloud, SAP S/4HANA)</li><li>Advanced technical knowledge of enterprise databases and cloud infrastructure (AWS, Azure, GCP)</li><li>Experience with business intelligence tools and advanced analytics platforms</li><li>Previous experience in product management or engineering leadership roles</li><li>Proven track record in mergers &amp; acquisitions integration within support organizations</li><li>Industry speaking experience and thought leadership in customer support innovation</li></ul> <h4>Additional Information</h4>All your information will be kept confidential according to EEO guidelines.#LI-Remote** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **<a href="https://insightsoftware.wistia.com/medias/vzk90oshuy">insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)</a>Background checks are required for employment with insightsoftware, where permitted by country, state/province.At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.<h4>Experience Level</h4>Executive Level

insightsoftware

Client Support Manager

Transition Manager GTMCJob title: Transition ManagerLocation: HyderabadJob type: Permanent Full timeAbout the jobOur Team:This position is part of Business Operations BU, within Global Hub Operations and Transitions Management organization and reporting to the Hyderabad Hub Transition Lead.Global Transitions Management is the team managing Business Operations transitions to deliver the BO strategic roadmap both now and for the future.The role will provide transition leadership to implement strategic initiatives and will be responsible for managing and implementing transitions to deliver value in the end-to-end processes. This role is focused on initiatives of high complexity, that can span transversally across end-to-end process areas and regions, in an environment with a high degree of interdependent changes and advanced technologies.Main responsibilities:· Transition management throughout the transition life cycle.· Develop &amp; drive transition plan(s) at the right level, identifying sequence of activities, durations, dependencies, milestones, deliverables, resources, etc. Ensure transition methodology, operational policies and processes are consistently applied and adhered to (e.g. legal, regulatory, quality, internal control, etc.).· Manage and report on actual progress against plan, providing regular visibility to overall transition status (e.g. accomplishments, next steps, issues, risks, action items, interdependencies, etc.).· Facilitate/lead transition and transversal meetings and/or workshops as required, typically involving cross-functional teams at the global and/or regional level. Establish rules for decision making and issue resolution protocols that enable/empower teams efficiently and effectively.· Prioritize, challenge, and resolve issues and proactively identify/manage transition risks (e.g. Risk Assessments).· Define &amp; lead the change management components to increase employee adoption and utilization (e.g. stakeholder impact management, communications, training, etc.).· Monitor progress of project for business value (benefits planned vs. actual), document lessons learned and best practices and close out project summarizing achievements &amp; improvements.About you· Experience: 7+ years’ experience. Proven experience in transitions or consultancy in shared services sector. Operational experience with processes is a plus. Proven track record of project oversight.· Soft skills: Excellent stakeholder management skills. Excellent written and oral communication &amp; inter-personal skills. Self-starter, initiative-taker, and ability to work independently under pressure and deliver high level of customer service. Exceptional multi-tasker, able to establish priorities and timelines. Ability to lead and motivate transition teams, team members with indirect reporting relationships across multiple geographies. Efficient analytical skills; attention to detail. Adaptability to work in ambiguous, constantly changing situations, including flexibility in working hours to accommodate working with different regions/geographies. Ability to develop high-quality presentations.· Technical skills: Programs, Project and/or Change Management certification (e.g. MSP, PMP, Prosci) is a plus. Agile certification (e.g. Scrum Master, Product Owner, etc.) is a plus. Knowledge of LEAN/Six Sigma/Continuous Improvement (CI) methodologies – Certifications in these areas a plus.· Education: Bachelor’s degree (or equivalent) in a business or project management related field.· Languages: Fluent in English.<h4>Pursue progress, discover extraordinary</h4>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our <a href="https://www.youtube.com/watch?v=SkpDBZ-CJKw&amp;t=67s" rel="noopener noreferrer" target="_blank">ALL IN video</a> and check out our Diversity Equity and Inclusion actions at <a href="https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness" rel="noopener noreferrer" target="_blank">sanofi.com</a>!<h4>Experience Level</h4>Mid Level

Sanofi India Ltd

Client Data SpecialistExperience the power of innovation in financial operations by joining a team dedicated to data excellence. Here, your ideas drive smarter solutions and elevate the standards of client service. Embrace the opportunity to transform how data is managed and verified, making a measurable impact on business outcomes. Thrive in an environment that values digital expertise and rewards initiative. Be part of a forward-thinking organization where your skills set the pace for operational success.  Job SummaryAs a Client Data Specialist within the Operations team, you will be responsible for reviewing and improving data collection and verification processes, ensuring the accuracy and completeness of records before they are reviewed by the client-facing team. Your organizational skills will be crucial in managing multiple tasks and activities, while your proficiency in digital literacy will help you leverage software applications and digital platforms to enhance processes and client experience.  Job responsibilities <ul><li>Collect, verify, and report client data to ensure records are accurate and compliant with AML and regulatory requirements. </li><li>Prepare and review Currency Transaction Reports (CTR) and other compliance documentation, identifying and escalating potential issues. </li><li>Respond to operational requests, adjustment reports, and partner correspondence with accuracy and timeliness, handling more complex cases as needed. </li><li>Collaborate with team members to support and implement process improvements, sharing insights and best practices. </li><li>Address service issues using advanced problem-solving and communication skills, escalating unresolved or complex matters appropriately. </li><li>Demonstrate adaptability and initiative in managing assigned tasks, interim projects, and evolving business priorities. </li></ul>Required qualifications, capabilities, and skills <ul><li>Proven ability to adapt to shifting priorities and manage multiple tasks in a dynamic environment. </li><li>Advanced analytical, critical thinking, and problem-solving skills, with attention to detail. </li><li>Effective communication and collaboration abilities across teams and stakeholders. </li><li>Proficiency in MS Office and digital platforms for data management, analysis, and reporting. </li><li>Dependable, proactive, and committed to delivering accurate, timely support and continuous improvement. </li></ul>Preferred qualifications, capabilities, and skills <ul><li>Interest in anti-money laundering, regulatory compliance, fraud prevention, and operational risk. </li><li>Familiarity with mainframe and PC-based systems. </li><li>Enthusiasm for process improvement and innovation. </li><li>Goal-oriented mindset with a focus on operational excellence. </li></ul>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our <a href="https://careers.jpmorgan.com/us/en/how-we-hire/faqs" rel="nofollow" target="_blank">FAQs</a> for more information about requesting an accommodation.

JP Morgan Services India Pvt Ltd

Client Servicing Executive

Client Reporting AdministratorAs one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.<h4>Job Description</h4>Job Purpose (Job Summary): Reporting is an essential part of our business, leading effective clients’ investment decision making based on their financial objectives. This job requires maintaining highest standards of Client, Regulatory, Financial &amp; Product Reporting for Invesco’s institutional/ retail clients and business partners by being responsible for the administration of Invesco’s products and defined portfolios.Key Responsibilities / Duties:<ul><li>Responsible for reviewing reports produced by junior staff and the vendors on defined frequency (daily, weekly, monthly, quarterly etc.) by validating the data against source applications and publish these reports to clients, regulators and vendors via email or publish on platforms as needed.</li><li>Able to handle basic queries from internal stakeholders and clients; assist senior team members in complex queries</li><li>To be able to work under direct supervision and assist in transitioning of work from local offices</li><li>Strictly adhere to policies &amp; procedures while producing reports and due diligence in completing with highest standards and accuracy</li><li>Assist in preparing and maintaining accurate and complete process documentation</li><li>Analyze the current process flow, requirements and areas of improvement, propose ideas that results in time or cost savings</li><li>Articulate business requirements in concise and efficient manner with multiple teams. Use the "why" techniques to identify the root cause</li><li>Ensure Team Lead/ Manager is made aware of any item which is deemed to be aware of</li></ul>Work Experience / Knowledge:  <ul><li>3-4 years of previous experience in financial services industry, with exposure to investment operations</li><li>knowledge of financial industry fundamentals and asset classes, mutual fund framework, investment life cycle and market participants</li><li>Product and industry knowledge of ESG concepts, SFDR-MIFID-EMIR regulations, GAAP &amp; IFRS standards</li></ul>Skills / Other Personal Attributes Required: <ul><li>Effective Team Player</li><li>Excellent interpersonal skills</li><li>Attention for detail, extremely accurate and well organized</li><li>Flexibility, adaptability and coordination/ Collaboration</li><li>Basic knowledge of MS Suite, proficiency MS Excel is desired</li><li>Problem solving and decision making</li><li>Identifies key professional working relationships and works to develop them overtime</li><li>Able to work independently and drive initiatives individually whenever required</li><li>Excellent research and analytical skills</li></ul><h4>Full Time / Part Time</h4>Full time<h4>Worker Type</h4>Employee<h4>Job Exempt (Yes / No)</h4>No<h4>Workplace Model</h4> At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. Why InvescoIn Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs).  What’s in it for you? As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: <ul><li>Competitive Compensation </li><li>Flexible, Hybrid Work </li><li>30 days’ Annual Leave + Public Holidays </li><li>Life Insurance </li><li>Retirement Planning </li><li>Group Personal Accident Insurance </li><li>Medical Insurance for Employee and Family </li><li>Annual Health Check-up </li><li>26 weeks Maternity Leave </li><li>Paternal Leave </li><li>Adoption Leave </li><li>Near site Childcare Facility </li><li>Employee Assistance Program </li><li>Study Support </li><li>Employee Stock Purchase Plan </li><li>ESG Commitments and Goals </li><li>Business Resource Groups </li><li>Career Development Programs </li><li>Mentoring Programs </li><li>Invesco Cares </li><li>Dress for your Day </li></ul>In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. To know more about us About Invesco: <a href="https://www.invesco.com/corporate/en/home.html" rel="noopener noreferrer" target="_blank">https://www.invesco.com/corporate/en/home.html</a> About our Culture: <a href="https://www.invesco.com/corporate/en/about-us/our-culture.html" rel="noopener noreferrer" target="_blank">https://www.invesco.com/corporate/en/about-us/our-culture.html</a> About our D&amp;I policy: <a href="https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html" rel="noopener noreferrer" target="_blank">https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html</a> About our CR program: <a href="https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html" rel="noopener noreferrer" target="_blank">https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html</a> Apply for the role @ Invesco Careers: <a href="https://careers.invesco.com/india/" rel="noopener noreferrer" target="_blank">https://careers.invesco.com/india/</a> <h4>Experience Level</h4>Senior Level

AI Resume builder

AI Resume checker

AI Cover letter generator

Blog

Client Service Executive 12th Pass Jobs In Hyderabad - 6 Verified Vacancies

Client Service Executive

Client Service Executive

Client Support Manager

Client Support Manager

Client Servicing Executive

Client Support Manager

How can I apply for Client Service Executive jobs in Hyderabad?