Essencea Infoserv Pvt Ltd

Client Service Executive

Essencea Infoserv Pvt Ltd
Gachibowli, Hyderabad
₹17,000 - ₹23,000 monthly

Fixed

₹17,000 - ₹23,000

Earning Potential

₹23,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

26 applicants

26 applicants

Benefits include:  PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

Job Title: Client Service Associate 


Company: Essencea Infoserv Pvt Ltd


As a Client Service Associate, you will be responsible for managing client relationships, ensuring timely renewals, and driving customer retention. You will act as the main point of contact for clients—providing support, resolving issues, and proactively engaging with them to renew subscriptions and identify opportunities for upselling.


*Key Responsibilities*


Handle client interactions through calls


Drive renewals and subscription extensions, ensuring minimal churn.


Proactively follow up with clients whose subscriptions are due for renewal.


Build strong client relationships to increase satisfaction and loyalty.


Collaborate with internal teams (Sales, Product, Support) to resolve client concerns quickly.


Provide clients with updates about new features and services.


Share client insights and feedback with the management team.


*Required Skills & Qualifications*


0–3 years of experience in client servicing, account management, or sales.


Strong communication, persuasion, and negotiation skills.


Customer-focused mindset with problem-solving abilities.

Job role

Work location
Work locationSandhya Techno-1, X Road, Radhe Nagar, Khajaguda, Rai Durg, Telangana, India Gachibowli, Hyderabad
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsCustomer service, Domestic BPO, Service delivery, Malyalam, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Malayalam
Age limit
Age limit18 - 29 years
Gender
GenderAny gender

About company

Name
NameEssencea Infoserv Pvt Ltd
Address
AddressSandhya Techno-1, X Road, Radhe Nagar, Khajaguda, Rai Durg, Telangana, India Gachibowli, Hyderabad
Job posted by Essencea Infoserv Pvt Ltd

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You can expect a minimum salary of 17,000 INR and can go up to 23,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.

No work-related deposit needs to be made during your employment with the company.

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