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I.I.T.Main Gate

Cotton Green West

KEY RESPONSIBILITIES:
Create/Review/Modify/Recreate designs from customers and produce a high-quality result useful for production ensuring customer satisfaction
Proactively raise issues regarding systems, tools, performance, and processes
Resolving escalations from customers or manufacturing facilities and share feedback with the Team Lead to avoid future challenges
Involving in activities that induces continuous improvement in the skills required for the role

Diploma in Graphic Designer or Experience


Graphic Designer

Rashtrapati Bhavan

Noida, Sec 65

Key Responsibilities: -

 Customer Interaction: Engaging with customers via various communication channels including phone, email, chat, or in person.
 Responding to Inquiries: Addressing customer inquiries, requests, and concerns in a timely and professional manner.
 Problem Solving: Resolving customer issues, complaints, or conflicts efficiently and effectively.
Product/Service Knowledge: Demonstrating a strong understanding of the company's products or services to provide accurate information and assistance to customers.
 Order Processing: Assisting with order placement, order tracking, and order modification, if applicable.
 Technical Support: Providing technical assistance or troubleshooting guidance for products or services that require it.
 Complaint Handling: Handling customer complaints with empathy and aiming to find satisfactory solutions.
 Documentation: Maintaining records of customer interactions and transactions for reference and reporting purposes.
 Cross-selling and Upselling: Identifying opportunities to promote additional products or services to customers.
Customer Feedback: Gathering feedback from customers and conveying it to relevant departments for improvements.
Compliance: Ensuring compliance with company policies, industry regulations, and data protection standards.
Continuous Improvement: Actively participating in training and development programs to enhance customer service skills and stay up-to-date with changes in products or services.




Customer Care Executive

09-Dec-2023 - Apply for 2 latest Vision India Services Jobs in India. Register for Free on apna & find Vision India Services Job vacancies in India ✓ Salary ✓ Age limit ✓ Skills ✓ Timings

Vision India Services Jobs – Find 2 Vision India Services Job Vacancies, Salary, Age limit

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