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I.I.T.Main Gate

Mumbai

Parsi Colony Juhu

Category: Front Office & Guest Services
Job Type: Full-Time | Day Shift
Work Type: On-site
Location: Juhu Residency Boutique Hotel, Juhu Tara Road, Airport Area, Juhu, Mumbai, Maharashtra, India
Target Applications From: Mumbai Metropolitan Region
Monthly Salary: ₹11,000 - ₹18,000 per month (Fixed + incentives)
Additional Perks: Overtime Pay, Annual Bonus, Food/Meals


Job Description:
Bunts Hotels is looking for a professional Guest Relations Executive to join our team at the Juhu Residency Boutique Hotel. As a Guest Relations Executive, you will be a central figure in enhancing our guests’ experience from arrival to departure. You’ll be responsible for ensuring each guest feels welcomed, well cared for, and supported throughout their stay, building lasting relationships that reflect our commitment to exceptional service.
Key Responsibilities:
Guest Welcome and Engagement:
Warmly greet guests upon arrival, assist with luggage, and provide personalized attention to make them feel at home.
Conduct check-in and check-out procedures with a friendly, efficient, and professional approach.
Customer Service and Issue Resolution:
Attend to guest inquiries, complaints, or special requests promptly, ensuring a seamless and pleasant experience.
Anticipate guest needs and proactively offer solutions to enhance their comfort and satisfaction.
Hotel and Area Information:
Provide accurate information on hotel amenities, dining options, and local attractions.
Offer tailored recommendations to guests based on their preferences or special occasions.
Coordination with Departments:
Collaborate closely with housekeeping, F&B, and maintenance teams to ensure guests’ requests are met quickly and efficiently.
Arrange special services like room upgrades, early check-in, late check-out, and any custom requirements.
Feedback Collection and Relationship Building:
Collect feedback from guests regarding their stay and ensure prompt follow-up for any concerns or suggestions.
Build a rapport with frequent visitors to enhance loyalty and promote a positive brand image.
Documentation and Reports:
Maintain accurate records of guest interactions, preferences, and complaints in the system to help personalize future stays.
Prepare daily guest arrival/departure reports and special request logs.

Candidate Requirements:
Education: Minimum 12th Pass
Experience: Minimum 2+ years in guest relations, front office, or a similar role in the hospitality sector.
Skills:
Strong interpersonal skills and a natural ability to connect with people
Fluent in English (spoken and written)
Ability to remain calm, professional, and courteous under pressure

Preferred Candidate Profile:
Age: 18 - 60 years
Preferred Titles: Guest Service Associate, Guest Relations Executive
Location Preference: Candidates from the Mumbai Metropolitan Region

Additional Perks:
Overtime Pay for additional hours worked
Annual Bonus based on performance
Meals Provided during working hours




Guest Relations Executive

Job Title: Brew Master / Captain
Salary Range: ₹18,000 – ₹25,500 per month
Shift: Full-time (Flexible shifts, including weekends and holidays)
Job Summary:We are looking for a skilled and passionate Brew Master / Captain who possesses strong knowledge and hands-on experience in both specialty coffee and alcoholic beverages. This role is ideal for someone who thrives in a fast-paced environment, maintains high service standards, and can lead by example on the café floor.
Key Responsibilities:Prepare and serve a wide range of coffee drinks using various brewing methods (espresso, pour-over, French press, etc.)
Mix and serve alcoholic beverages, including cocktails, mocktails, and classic bar drinks
Ensure consistent quality and presentation of all beverages
Train and guide junior baristas and floor staff
Maintain cleanliness and hygiene standards at the workstation
Monitor stock levels of coffee beans, alcohol, syrups, and garnishes; assist with inventory management
Handle customer queries and provide product recommendations
Support the café team in delivering excellent customer service
Ensure compliance with all safety and legal regulations related to food and alcohol service
Requirements:Minimum 1–2 years of experience in a café or bar setting
Strong knowledge of specialty coffee and bar techniques
Good communication and leadership skills
Basic understanding of inventory and hygiene management
Ability to work under pressure and multitask
Certification in coffee or bartending is a plus



Brew Master/ Captain

Serve food and beverages promptly and correctly.
Greet guests warmly and escort them to their tables.
Present menus and provide detailed information about food and beverages
Maintain cleanliness of dining areas, service stations, and pantry
Follow hygiene, sanitation, and safety standards at all times


Waiter / Steward

Job Description: Assistant Store Keeper
Salary Range: ₹15,000 – ₹20,000
 Industry: Hospitality (Restaurant / Hotel / Cafe)

Position Overview

The Assistant Store Keeper will support the Store In-charge in managing daily store operations, maintaining stock levels, ensuring proper material handling, and assisting with internal transfers. The role requires strong attention to detail and basic knowledge of inventory software (Petpooja / similar applications).
Key Responsibilities
Store Management


Assist in day-to-day store operations.
Ensure proper organization and cleanliness of the store area.
Maintain accurate stock records and support regular stock audits.


Material Handling & Shelving

Receive material and arrange items on shelves in an organized manner.
Ensure materials are stored safely and easily accessible.
Check expiry, damages, and quality before accepting stock.

Stock Maintenance

Update stock inward/outward entries promptly.
Monitor stock levels and report low-stock alerts to the Store In-charge.
Assist in preparing purchase indents based on store requirements.

Internal Material Transfer

Coordinate and document internal transfers between departments/outlets.
Ensure accurate records of material movement.

Petpooja Application (Basic Knowledge)

Update stock entries in Petpooja or similar POS system.


Coordination

Work closely with the kitchen, cafe, restaurant, and operations team.
Support month-end stocktaking .
Required Skills               

         Store management
Material receiving & shelving
Stock handling and record-keeping
Internal material transfer documentation
Basic computer skills
Basic knowledge of Petpooja application (or willing to learn)
Good communication & coordination
Attention to detail and discipline
QualificationsMinimum 12th pass
Experience: 6 months – 2 years in hospitality (restaurant, hotel, cafe) preferred




Assistant Store Keeper

Position: Utility
Salary: ₹12,000 – ₹18,000
Experience:
• Freshers / Experience both can apply
Job Responsibilities:• Cleaning and maintenance of kitchen utensils and equipment
• Support kitchen operations as required
• Maintain hygiene, cleanliness, and safety standards
• Assist in waste management and storage organization
• Follow instructions from kitchen supervisors


Utility Agent

Royal Hotel Juhu

Chinese Commis 3

South Indian Cook Commi 3

Job Description – Indian 3rd Commi
Positions:
• Commi 3

Experience:
• Follow hygiene, food safety, and kitchen SOPs
• Minimize wastage and maintain cleanliness in the work area


Indian 3rd Commi

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Bunts Hotels Jobs - 8 Verified Vacancies