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A C Guards

Barkatpura

Responsibilities for customer service executive :
Customer Support Executive (Semi Voice Process) :
To provide a proactive customer care service in a professional and courteous manner to the allocated clients
Providing first line support to clients
Interpreting client data, escalating queries and seeing these through to a resolution
Liaising with other departments to solve queries
Updating own knowledge on internal processes, procedures, regulations and products -and providing accurate guidance to clients at all times.
Qualifications for customer service executive :
Recognized Degree in Business or related courses or any Bachelor Degree  
Proactive with strong leadership ability
Enthusiastic and self-motivated with a desire to achieve excellent service
Good command of spoken and written English and Hindi Languages 




Jain Trip

Customer Care Associate

Subramanya Nagar

Hoodi

Hi. I need a good communication skilled persons for my company who are willing to grow in life and can work passionately
I want them to have good communication skills
I want them to know languages telugu, English if possible hindi.


Vtd Astrology

Customer Support Executive

Santoshi Mata Chowk

Vishwa Lodge

About us:

At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.

But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com

Role overview & Key responsibilities:

The Customer Care Executive will be responsible for end-to-end complaint handling, post-service client engagement, and customer satisfaction monitoring. The role requires managing client interactions, ensuring timely resolution of complaints, validating service completion, and driving service excellence through proactive communication, feedback collection, and data-driven insights.

Log, acknowledge, and classify complaints from multiple channels into the centralized system.
Route complaints to relevant departments based on nature and priority.
Investigate, resolve, and document complaints with continuous customer updates.
Monitor MTTA (Mean Time to Acknowledge) & MTTR (Mean Time to Resolve) and publish reports.
Perform root cause analysis of recurring complaints and recommend preventive actions.
Contact clients post-service to confirm service completion and satisfaction.
Verify invoice submissions, acknowledgements, and escalate any delays.
Collect structured client feedback on service quality, product functionality, and technician behaviour (maintain >90% feedback collection & >4.5 average rating).
Verify and update client POC (Point of Contact) details regularly.
Maintain an updated master database of POC, service history, and client feedback trends.
Provide monthly insights and dashboard reports to the operations team.
Ensure compliance with regulatory standards and maintain accurate documentation.


What we're looking for:

Graduate degree in business administration, communications, marketing, or a related field
Excellent verbal and written communication skills
Strong organizational and time management abilities
High attention to detail and accuracy
Proficiency in MS Office Suite/Google Workspace, especially Excel/Sheets
CRM Tools (HubSpot, Zoho, or similar)​
Problem-solving aptitude
Ability to manage and report on data effectively
Proactive, reliable, and self-motivated work ethic
Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation


Work Mode: Full-time; based in Pune 

Why join us?

Compensation: Competitive salary in line with industry standards
Growth Path: Opportunity to lead the customer care department as PadCare expands globally.
Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womens health, the environment, and sanitation workers' dignity.
Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.



Padcare Labs

Customer Care Specialist

Rashtrapati Bhavan

Star Mall Nh-48 Gurgaon

Customer Success Associate
Job Description
About Us
 Join our dynamic team, a leader in customer engagement and technology-driven support solutions, based in Gurgaon, Haryana. We are seeking passionate and motivated individuals to deliver exceptional customer experiences through voice and chat support.
Job Details
 Position: Customer Success Associate
 Work Mode: Work From Office
 Location: Ground & 1st Floor, DLF Galaxy Tower, Block A, Sector 30, Gurugram, Haryana - 122001
 Salary: Up to ₹35,000 CTC (depending on experience and role)
 Working Days: 5 Days Working (Rotational Shifts & Weekly Offs)
 Hiring Zone: Candidates residing within 20 KM of the office preferred
 Open Positions: 65
Qualifications & Skills
 Education: Graduate/Undergraduate (both may apply)
 Skills Required:
 • Excellent communication skills in English
 • Strong verbal fluency for voice processes
 • Basic technical knowledge and troubleshooting ability (preferred for chat roles)
 • Customer-centric attitude and problem-solving mindset
Key Responsibilities
 • Handle customer queries effectively via voice and chat channels
 • Provide clear, professional, and empathetic communication
 • Ensure timely resolution and customer satisfaction
 • Collaborate with team members to maintain service quality standards
Interview Process
HR Screening Round
Operations Round
Versant Test (for voice roles)

Benefits & Perks
 • Both-side cab facility for convenient commuting
 • Rotational shifts with flexible weekly offs
 • Career growth and skill enhancement opportunities
 • Supportive work culture with international exposure
Why Join Us?
 • Be part of a vibrant, fast-growing organization focused on excellence in customer service
 • Opportunity to develop professional communication and client-handling skills
 • Competitive compensation and performance-based incentives
To Apply
 Send your updated resume on WhatsApp – 9711322872 (text only).


Transcom

I.I.T.Main Gate

Wagle estate

First Credit Services

Collection Executive / Officer

Yerwada Gaon 2

HIRING FOR INTERNATIONAL VOICE PROCESS EXECUTIVE

NEED EXCELLENT COMMUNICATION SKILLS IN ENGLISH

NEED MINIMUM 12 MONTHS OF INTERNATIONAL BPO VOICE EXP ON PAPER

UNDERGRAD/GRADUATE CAN APPLY

SALARY FROM 4 LPA - 5.5 LPA

CANADIAN ROTATIONAL SHIFT 5 DAYS WORKING 2 ROTATIONAL OFF

LOCATION - YERWADA, PUNE BOTH WAY TRANSPORT

FOR MORE DETAILS CALL HR SHRUTI ON 9960024701


Tech Mahindra Ltd

International Voice Process Agent

Noida Sector 62

Mission:
We’re looking for a dynamic Account Manager to own and grow relationships with our top key accounts. You’ll be in the field and in the office, meeting decision makers, understanding their hiring needs, and ensuring Apna is their #1 partner for workforce growth.
 
What You’ll Be Doing:
·        Own the portfolio: Manage end-to-end relationships with strategic clients, build trust, drive renewals, support proactively and maximize revenue.
·        Engagement: Conduct regular check ins and client visits (field work) to understand hiring challenges and unlock growth opportunities.
·        Data-driven growth: Monitor hiring trends, run performance reviews, and present actionable insights to HR/recruiter heads.
·        Cross-functional impact: Work closely with Product, Marketing & Operations to solve client issues and create win-win solutions.
·        Upsell & expand: Identify white-space opportunities to increase wallet share and contribute to NRR goals.
·        Ensure smooth onboarding, adoption, and consistent delivery against SLAs.
 
What We’re Looking For:
·        6 months of B2B account management / key account handling experience / Customer relationship / Sales support and operations.
·        Must be a gradate with strong verbal and written communications skills. Must be comfortable with English, Hindi and regional languages.
·        Strong relationship-building and negotiation skills with decision-maker comfort.
·        Ability to analyze data and present insights that drive business outcomes.
·        Ready to work from office and travel for field client meetings (frequent).
·        High ownership mindset, proactive problem solver, and a natural networker.
 
Why Join Us
·        Own marquee accounts and shape Apna’s growth story.
·        High visibility with leadership and real impact on revenue and retention metrics.
·        A collaborative culture with strong career growth opportunities.
 
Where You’ll Work
Work from Apna office Noida with frequent field travel to client sites.


Apnatime Tech Private Limited

Customer Relationship Manager

Hanuman Mandir Dundahera Gurgaon

Must speak extremely well in English without any MTI or grammatical errors.
Freshers and experienced candidates needed for domestic and international processes.
Immediate joiners only.
12th undergrads and graduates needed.


Grit Consulting

Customer Service Representative

Delmia

As a Client Success Representative, you will be the primary point of contact for our valued customers, handling various interactions to ensure their satisfaction and address their needs. Your role will involve managing phone calls, emails, product demos, product troubleshooting, and social media queries. Additionally, you will engage in cold calling potential clients to explore new business opportunities and provide support in handling collaborations with content creators. Your dedication to delivering excellent customer service will be instrumental in building strong relationships with our customers and contributing to the company's success.


Voyager Health

Client Success Associate

Wipro Company Circle

Hi Candidates,

We are currently hiring Customer Support Executive for International Voice Process and Chat Process for our organization. It’s a full-time opportunity, 5 days a week working and 100% onsite (Phase 3 Hinjewadi and Yerawada).

Job Title -- Inbound Customer Support Executive (International Voice, Chat and Blended Process)
Location -- Phase 3 Hinjewadi and Yerawada Pune
Salary -- Up to 5 LPA
Skill:
For Voice Process -- We need Minimum 6 Months International Voice Process Experience with Excellent English Communication Skill.
For Chat Process -- We need Minimum 6 Months Experience in Live Chat in International Process with Excellent English Communication Skill

Key Requirements:

·    6+ months of experience in an International BPO is mandatory.
·    Handling basic customer queries related to telecom bills and providing customer resolution.
·    Strong communication, interpersonal, and comprehension skills.
·    Providing support to international customers.
·    Willingness to work in US shifts (Night Shift)

Its 5 Days working, company will provide both side cabs, Meals and PF
Virtual Interview
Need Immediate joiner

If you are interested, please send your resume to sameer@rknjobs.com and give me a call at 8368751124.


RKN Business Solutions

Inbound Customer Support Executive (International Voice And Chat Process)

College Square

Salt Lake City Sector 5


Teleminds Infotech Pvt. ltd Is URGENTLY HIRING!!I
International BPO Experienced candidates for Australian Telecom/ Energy Process in Fixed Morning Shift.

Process: Energy/ Telecom/ Insurance

THE CANDIDATE WITH  PREVIOUS INTERNATIONAL/DOMESTIC  BPO EXPERIENCE ARE PREFERRED.
Hiring for associate level and senior profile (TL)


EXPERIENCED TEAM LEADERS: INTERNATIONAL VOICE PROCESS
SHIFT TIMING:
Mon-Fri: 6:00AM TO 3:00PM
Sat: 6:00AM TO 12:00PM

FREE PICK AVAILABLE


Teleminds Infotech

Council Hall (Police Commissioner Office)


Job Description:  
We are looking for enthusiastic and customer-focused professionals to join our International BPO team as Voice Process Executives. The role involves interacting with global customers to resolve queries, provide product/service information, and deliver excellent support over calls.

Location - Pune - (Only Pune-based candidates)
Salary - Upto 6LPA CTC - Salary will be discussed by us post validation of Salary slips
Education - Graduate and Undergraduate

Responsibilities:  
- Handle inbound/outbound international calls  
- Understand customer concerns and provide accurate resolutions  
- Follow standard procedures and documentation  
- Meet daily performance and quality targets  
- Maintain professionalism and empathy during all interactions

Requirements:  
- Minimum 6 - 19 months experience into International BPO Customer service Mandatory 
- Excellent English communication skills (verbal & written)  
- Willingness to work in night shifts and rotational offs  
- Basic computer knowledge and typing skills  
- Strong listening and problem-solving abilities  
- Immediate joiners preferred

Drop your Resume - 7391060428


Kap HR Services Private Limited

Customer Service Executive

Jivan Vihar

Mowa

CRM (Customer Relationship Manager)  for Automobile dealership
Mowa, Raipur (C.G.)
 
We have an urgent requirement of CRM (Service Department) (Preferred Female) candidate for Automobile Dealership at Mowa, Raipur (C.G.). Candidate must have good communication and interpersonal skill with 5+ Years of working experience in the similar position.

**Preferred Female candidate from Automobile industry.
 
Experience:
·      2-3 years in the same/relevant position (CRM) or
·      5+ years’ experience as a CRE (Customer Relationship Executive).

Desired Skills:
·      Should have excellent verbal and written communication skill.
·      Needs to have excellent analytical ability.
·      Good knowledge and understanding of CRM.
·      Flexibility and adaptability.
·      Organizational skills and the ability to multitask.
·      High levels of integrity and discretion in handling confidential information and dealing with people.
·      Time management and organizational skills.
·      Able to work in a fast paced and highly ambiguous environment and ability to handle pressure.
·      Should develop good team spirit, work ethics and interpersonal relationships.
·      Be proactive in nature with a high level of enthusiasm to learn and innovate.

Minimum Qualifications:
·      Graduate/Postgraduate in any discipline.
·      Should have very good academic record and education.
·      Efficient use of MS Office, Email, WhatsApp, out-look and other social media platform (IT Skill)
 
Full Job Description:
·      Resolving customer complaints quickly and efficiently.
·      Taking appropriate action to close complaints until customer satisfaction is confirmed.
·      To ensure that post service follow up is carried out as per the proposed timelines.
·      Ensuring that customer's voice is recorded and entered into the system correctly.
·      To follow new procedures defined from time to time.
·      Monitoring relationships with customers managed by your team.
·      Building and maintaining profitable relationships with key customers.
·      To carry out root cause analysis of complaints lodged with the help of other functions.
·      Conducting business reviews using CRM programs.
·      Responding accurately to customer queries/issues over email.
·      Building customer loyalty/retention and growing customer base.
·      To analyse all operational functions and take measures to increase operational efficiency.
·      Ensuring that correct contact details of the customer are maintained in the system.


Bahubali Motors

Vikhroli West

ACCENTURE

(ONLY VOICE)
50k joining bonus

Interview timings: 11:00am
Accenture is only hiring for CL12(experienced)
Zenia voice
US Process
CL12
No CD round direct HR, ops and versent
Location: Vikhroli
Work from Office
Salary - upto to 42k in-hand
( HSC or Grad with min 1 - 3+ years of exp into bpo)
Versent should be 58+
5 days working 2 rotational off
excellent communication skills
 CST to KALYAN
CHURCHATE to MIRA ROAD
CST to PANVEL
home pickup home drop
Kindly tell your candidates to carry orginal Pan card with them


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Client Success Associate

Inbound Customer Support Executive (International Voice And Chat Process)

International Voice Process Agent

Customer Service Executive

Customer Relationship Manager

International BPO Executive