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I.I.T.Main Gate

Telephone Exchange Four B'Nglow

startek aegis

Customer Retention Executive - Voice / Blended

Vikhroli West

ACCENTURE

(ONLY VOICE)
50k joining bonus

Interview timings: 11:00am
Accenture is only hiring for CL12(experienced)
Zenia voice
US Process
CL12
No CD round direct HR, ops and versent
Location: Vikhroli
Work from Office
Salary - upto to 42k in-hand
( HSC or Grad with min 1 - 3+ years of exp into bpo)
Versent should be 58+
5 days working 2 rotational off
excellent communication skills
 CST to KALYAN
CHURCHATE to MIRA ROAD
CST to PANVEL
home pickup home drop
Kindly tell your candidates to carry orginal Pan card with them


Viorg Consultancy

International BPO Executive

Santoshi Mata Chowk

Vishwa Lodge

About us:

At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.

But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com

Role overview & Key responsibilities:

The Customer Care Executive will be responsible for end-to-end complaint handling, post-service client engagement, and customer satisfaction monitoring. The role requires managing client interactions, ensuring timely resolution of complaints, validating service completion, and driving service excellence through proactive communication, feedback collection, and data-driven insights.

Log, acknowledge, and classify complaints from multiple channels into the centralized system.
Route complaints to relevant departments based on nature and priority.
Investigate, resolve, and document complaints with continuous customer updates.
Monitor MTTA (Mean Time to Acknowledge) & MTTR (Mean Time to Resolve) and publish reports.
Perform root cause analysis of recurring complaints and recommend preventive actions.
Contact clients post-service to confirm service completion and satisfaction.
Verify invoice submissions, acknowledgements, and escalate any delays.
Collect structured client feedback on service quality, product functionality, and technician behaviour (maintain >90% feedback collection & >4.5 average rating).
Verify and update client POC (Point of Contact) details regularly.
Maintain an updated master database of POC, service history, and client feedback trends.
Provide monthly insights and dashboard reports to the operations team.
Ensure compliance with regulatory standards and maintain accurate documentation.


What we're looking for:

Graduate degree in business administration, communications, marketing, or a related field
Excellent verbal and written communication skills
Strong organizational and time management abilities
High attention to detail and accuracy
Proficiency in MS Office Suite/Google Workspace, especially Excel/Sheets
CRM Tools (HubSpot, Zoho, or similar)​
Problem-solving aptitude
Ability to manage and report on data effectively
Proactive, reliable, and self-motivated work ethic
Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation


Work Mode: Full-time; based in Pune 

Why join us?

Compensation: Competitive salary in line with industry standards
Growth Path: Opportunity to lead the customer care department as PadCare expands globally.
Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womens health, the environment, and sanitation workers' dignity.
Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.



Padcare Labs

Customer Care Specialist

Subramanya Nagar

HSR Layout

We are seeking a proactive Customer Experience Executive with D2C experience to be the voice of our brand and deliver a seamless journey for our customers.
Key Responsibilities:
Handle customer queries across calls, chats, and emails with empathy and professionalism.
Resolve issues quickly while maintaining a high level of customer satisfaction.
Manage and update records using Excel and CRM tools.
Collaborate with internal teams to escalate and close customer concerns.
Share customer insights to improve overall experience.

Requirements:
Fluent in English, Hindi, and Kannada (spoken & written).
Prior experience in customer support for D2C companies.
Strong working knowledge of Excel and CRM software.
Excellent communication and problem-solving skills.

What We Offer:
Dynamic and supportive work environment.
Opportunity to grow in a fast-scaling D2C wellness brand.



Solve4X Technologies Private Limited

Customer Experience Executive

Rashtrapati Bhavan

Noida Sector 15

CRM Key Responsibilities:

Conduct offline client meetings and manage daily interactions.

Build and maintain long-term professional relationships with clients.

Coordinate with Sales, Marketing, and Operations teams for smooth execution.

Handle client queries, feedback, and escalations efficiently.

Maintain client records, reports, and communication updates.

Ensure customer satisfaction and retention through consistent follow-ups.

Work towards achieving defined monthly targets related to meetings, conversions, and client satisfaction.


Star Media Network Private Limited

Client Relationship Manager

Hoodi

Hi. I need a good communication skilled persons for my company who are willing to grow in life and can work passionately
I want them to have good communication skills
I want them to know languages telugu, English if possible hindi.


Vtd Astrology

Customer Support Executive

A C Guards

Barkatpura

Responsibilities for customer service executive :
Customer Support Executive (Semi Voice Process) :
To provide a proactive customer care service in a professional and courteous manner to the allocated clients
Providing first line support to clients
Interpreting client data, escalating queries and seeing these through to a resolution
Liaising with other departments to solve queries
Updating own knowledge on internal processes, procedures, regulations and products -and providing accurate guidance to clients at all times.
Qualifications for customer service executive :
Recognized Degree in Business or related courses or any Bachelor Degree  
Proactive with strong leadership ability
Enthusiastic and self-motivated with a desire to achieve excellent service
Good command of spoken and written English and Hindi Languages 




Jain Trip

Customer Care Associate

Varthuru

International Customer Support (US Process)Company: Accenture
Position Type: Contract-to-Hire (C2H)
Location: Bangalore (Work from Office)
Shifts: US Shifts (5 PM IST – 7 AM IST, rotational week-offs)
Experience: Experienced (7months to 3 years)
CompensationExperienced: ₹28,000 – ₹40,000 CTC (based on level & experience)

About the RoleAccenture is seeking enthusiastic and customer-focused professionals to join our International Customer Support Team. This role involves interacting with US-based clients, ensuring exceptional customer service, and meeting performance benchmarks. Candidates must be flexible to work in night shifts and clear multiple screening rounds (including Versant – minimum score 58).
Key ResponsibilitiesHandle inbound and outbound calls with US customers.
Provide accurate information, resolve queries, and maintain strong call openings and closures.
Support client’s hiring requirements by screening candidates and documenting outcomes in tools.
Deliver outstanding customer experiences while meeting quality and productivity targets.
Adhere to client-specific guidelines, including US holiday schedules (as per Accenture discretion).
Collaborate in a team-driven environment with flexibility for weekend shifts.
Eligibility & Screening GuidelinesExperienced (0.6–3 years): Customer support/contact center background preferred. Undergraduates with 1+ years of relevant experience are also eligible.
Mandatory: PF history from previous organizations.
Must clear Versant Test with score ≥ 58.
Strong English communication skills (verbal & written).
Confident in call handling, introductions, and closures.
Prior exposure to US contact centers is preferred.
Skills RequiredExcellent communication skills (verbal & written).
Strong problem-solving and interpersonal skills.
Flexibility to work in night shifts & rotational workweeks (Mon–Fri, Tue–Sat, or Wed–Sun).
Ability to handle pressure and client expectations.
Technical adaptability to use call handling, CRM, and reporting tools.
Work LocationsPritech Park SEZ, Block 7, Outer Ring Rd, Bellandur, Bengaluru, Karnataka.

Hiring ProcessInitial Screening (communication & eligibility check)
Versant Test (minimum score 58)
Communication/Voice & Accent round
Operations round




Quess Corp Limited

International Customer Support (US Process)

Wagle estate

First credit services

Collection Executive / Officer

Satav Vasti

Job Title Customer Success Associate
Job Role Telesales
Industry Health, Motor & Life Insurance
Location Kharadi, Pune
Age limit 18 to 35 years
Employment Type Full-Time/On-site
ACTUALRESOURCE
KEY RESPONSIBILITIES:
Outbound calling to potential customers interested in insurance products
Understanding customer needs and offering suitable Health, Motor, or Life insurance
options
Ensuring a high-quality customer experience through effective communication
KEY REQUIREMENTS:
Excellent verbal communication in English & Hindi
No MTI (Mother Tongue Influence) or RTI (Regional Tone Influence)
Clear grammar and pronunciation (English)
Sales acumen and a customer-focused attitude
Qualifications:
Graduate in any discipline
Freshers and experienced candidates both welcome
Insurance background preferred
JOB DESCRIPTION
SALARY STRUCTURE
Freshers Up to ₹25,000 CTC in hand 21500.
Experienced Up to ₹35,000 CTC (based on last drawn salary)
Shift Details:
6 days working with rotational shifts
Females: Day shift (up to 8 PM)
Males: Full rotational shift
Interview Process:
1. HR Round
2. Versant Level 6 (Certified)
3. Operations Round
4. Client Round
We are hiring Customer Success Associates for our Health, Motor, and Life Insurance verticals. The role
involves reaching out to interested leads and advising them on suitable insurance products. Candidates
with strong communication skills and a customer-first approach are encouraged to apply.
ACTUALRESOURCE


Actualresource Manpower Opc

Customer Success Associate

Ashok Nagar, Bangalore

Job DescriptionOpening for International Customer support voice role in a top leading MNC Bangalore!!!

About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.
 
Job Description -

Graduate, Undergraduate with min 6 months and above exp can apply

Work Timing - Night shift

Mode - Work From Office

Job Location - Bangalore (Candidates applying should be staying in Bangalore city.....pick & drop facility would be available)

Eligibility - Excellent in English Communication is must.

Nature - Contract 6 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end)



Requirements Need Excellent Communication skills.
 Good Knowledge in Customer Handling.
 Candidate needs to be ok with rotational shift & Night Shift.
 Immediate joiner would be preferred.

 
Exp Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience) 

 
Shift-  Night Shift
     
Notice period: Immediate joiners or max 15 days notice
 

Qualification- 

Graduate/ Undergraduate with min 6 months and above exp can apply

 
Experience: 06 months to 5 years experience in Customer Support,Technical support, BPO, International Voice process, Voice process, Inbound, KPO, Outbound process, Us Process / UK process/ Australian process etc can apply.


BenefitsLaptop and other assets will be provided by company

P.F+ E.S.I + Others facility.

Company will give both way cab facility. 



2Coms Consulting Pvt Ltd.

International Voice Process

Andheri

job Title: Relationship Manager
Location: Mumbai
Company: PCRED VENTURE PVT. LTD.
Job Type: Full-time
Job Summary:
We are seeking a dynamic and motivated Relationship Manager to join our team. The ideal candidate will have strong communication skills and a passion for sales. As a Relationship Manager, you will be responsible for contacting potential customers to promote our loan products, addressing inquiries, and converting leads into customers.
Key Responsibilities:
Outbound Calling: Make outbound calls to potential clients to sale corporate loans BL, HL, LAP, OD, CC and govt. schemes like MSME and CGTMSE.
Lead Generation: Identify and qualify leads through effective questioning and active listening.
Customer Interaction: Provide detailed information about loan products, including terms, interest rates, and eligibility criteria.
Follow-Up: Conduct follow-up calls with leads and clients to address any concerns and move them through the sales process.
Data Entry: Accurately record and maintain customer information and call details in the CRM system.
Goal Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.
Customer Service: Address customer queries and concerns professionally and effectively to ensure a positive experience.
Compliance: Adhere to company policies and regulatory guidelines to ensure ethical and legal practices in all interactions.

Requirements:
Experience: Previous experience in calling, loans sales, minimum 1 to 4yrs experience
Communication Skills: Excellent verbal and written communication skills with a persuasive and friendly behaviour.
Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and handle objections.
Sales Skills: Demonstrated ability to achieve sales targets and handle a high volume of calls.
Technical Skills: Proficiency in using CRM software and Microsoft Office Suite.
Education: BCom, BMS; a degree in business or a related field is a plus.
Language: Good English, Hindi, Marathi and Gujrati is preferred, depending on the client base.

Benefits:
Competitive salary with performance-based incentives
Health and wellness benefits
Opportunities for professional growth and development
Supportive and collaborative work environment

Top of Form
 
Bottom of Form
 


Pcred Venture  

Customer Relationship Manager

Council Hall (Police Commissioner Office)


Job Description:  
We are looking for enthusiastic and customer-focused professionals to join our International BPO team as Voice Process Executives. The role involves interacting with global customers to resolve queries, provide product/service information, and deliver excellent support over calls.

Location - Pune - (Only Pune-based candidates)
Salary - Upto 6LPA CTC - Salary will be discussed by us post validation of Salary slips
Education - Graduate and Undergraduate

Responsibilities:  
- Handle inbound/outbound international calls  
- Understand customer concerns and provide accurate resolutions  
- Follow standard procedures and documentation  
- Meet daily performance and quality targets  
- Maintain professionalism and empathy during all interactions

Requirements:  
- Minimum 6 - 19 months experience into International BPO Customer service Mandatory 
- Excellent English communication skills (verbal & written)  
- Willingness to work in night shifts and rotational offs  
- Basic computer knowledge and typing skills  
- Strong listening and problem-solving abilities  
- Immediate joiners preferred

Drop your Resume - 7391060428


Kap HR Services Private Limited

Customer Service Executive

College Square

Salt Lake City Sector 5


Teleminds Infotech Pvt. ltd Is URGENTLY HIRING!!I
International BPO Experienced candidates for Australian Telecom/ Energy Process in Fixed Morning Shift.

Process: Energy/ Telecom/ Insurance

THE CANDIDATE WITH  PREVIOUS INTERNATIONAL/DOMESTIC  BPO EXPERIENCE ARE PREFERRED.
Hiring for associate level and senior profile (TL)


EXPERIENCED TEAM LEADERS: INTERNATIONAL VOICE PROCESS
SHIFT TIMING:
Mon-Fri: 6:00AM TO 3:00PM
Sat: 6:00AM TO 12:00PM

FREE PICK AVAILABLE


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