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A C Guards

Kothaguda

Dear Candidate,


Greeting from TP (Teleperformance)!


We are delighted to invite you for a"Walk-in" interview for one of open position "Technical support - Customer expert" (International Voice process).


Job Requirements.


Graduation mandatory
Minimum 1 year of experience into International Customer Support Process
Work schedule: 5 days working & 2 days off
Shift pattern: Rotational Shifts
Transportation: 2 way Cab facility



Below are the details:


Date: 3rd Nov 2025 - 4th Nov 2025
Timings: 10:30AM to 2:30PM
Venue: TP (Teleperformance) Hiring Centre, 2nd Floor Legend Platinum building, beside Rainbow hospital, Kondapur 500081
G Maps Link: https://maps.app.goo.gl/uHD1LbYMY6xhj1N27


Documents to carry
Updated Resume
Updated Aadhar Card


Note: Mention "Madhu Priya" as the reference HR POC.


Regards,
TP HR Team.


Teleperformance

Customer Service Representative

Hyderabad Deccan railway station

Job description:
 
Dear Candidate,
 
Greeting from TP (Teleperformance)!
 
We are delighted to invite you for a "Walk-in" interview for one of open position "Technical support - Customer expert" (International Voice process).
 
Job Requirements.
 
Graduation mandatory
Minimum 1 year of experience into International Customer Support Process
Work schedule: 5 days working & 2 days off
Shift pattern: Rotational Shifts
Transportation: 2 way Cab facility

 
Below are the details:
 
Date: 3rd Nov 2025 - 4th Nov 2025
Timings: 10:30AM to 2:30PM
Venue: TP (Teleperformance) Hiring Centre, 2nd Floor Legend Platinum building, beside Rainbow hospital, Kondapur 500081
G Maps Link: https://maps.app.goo.gl/uHD1LbYMY6xhj1N27
 
Documents to carry
Updated Resume
Updated Aadhar Card

 
Note: Mention "Saraswathi" as the reference HR POC.
 
Regards,
TP HR Team.
 


Subramanya Nagar

Shivajinagar Bus Station

About us:
Office Hours is an online platform that lets users earn income by sharing what they know. Users create knowledge profiles to accept hourly consultation requests or survey opportunities based on their professional expertise. Companies and organizations seeking unique insights can search the Office Hours marketplace to quickly find and learn from thousands of advisors on demand.

What we believe:
We believe that human knowledge is the world’s most valuable asset. And yet, despite being more interconnected than ever, most knowledge still remains stuck in our heads, inaccessible and underutilized. Office Hours’ mission is to help everyone realize the value of what they know by building tools for the knowledge-sharing economy.

Our team is headquartered in San Francisco and backed by top marketplace and business operators like Saar Gur, Marco Zappacosta, Lenny Rachitsky, Jackson Gates, and Aaron Levie. Our customers include the fastest-growing digital health companies, software startups, venture capital firms, and leading consulting firms.

Summary:
Our Client Solutions team is the front line for finding the right experts for our clients. As a Client Solutions Associate, you will be directly responsible for growing our network and scaling our impact by connecting our clients to the right subject matter experts, who will then share their knowledge through qualitative interviews.
This role is fast-paced and no day is the same. You will need to be hard-working, flexible, with strong client-facing communication skills. You will be part of creating and improving processes to help us do better work every day. You will work alongside our product and engineering team to translate client feedback into product improvements.

We are looking for candidates that are excited to face the successes and challenges of growing a business and developing a loyal base of users.

Responsibilities: Though no day is the same as a CSA, you can expect the job to involve:
Client-Expert Connections: You'll identify and match experts to clients for interview-based research needs, continuously communicating with clients and experts to track the progress of these connections to ensure high-quality outcomes and client satisfaction.
Project Creation & Ownership: Manage your clients’ research projects, from understanding their goals to recruiting and scheduling the right experts for them. Recruiting experts involves using our internal network and external channels like social media, meticulously reviewing professional profiles, reaching out to potential experts, and strategically matching them to specific project requirements.
Project Performance Tracking: Monitor client and expert feedback on interviews to 1) drive successful research for our clients and 2) ensure our network has only high-quality, engaged experts.
Cross-Functional Collaboration: Share insights from client and expert interactions to help product and engineering teams continuously refine the Office Hours online platform. Your frontline experience will provide critical input for user experience improvements.


This role demands strategic thinking, strong communication skills, and a proactive approach to solving projects.

This is a hybrid role, in our Bangalore, India office 3 times per week. Our office is located on Infantry Road.

Qualifications:
You are not afraid of ambitious goals and are an optimist with a growth mindset
You are an independent problem-solver and thrive when you truly own something
You are a great communicator
Strong academic background with demonstrated track of extracurricular achievement
0-3 years of professional work experience


Bonus Points:
Prior experience working at a startup
Prior experience in a customer success role
Strong understanding of various professional industries and roles


Our Benefits:
Highly competitive salary (top 15% of graduate salaries) & stock options
Healthcare, dental, and vision coverage
Gym membership provided in office
Flexible vacation time, regular company holidays + company retreats
Parent-friendly, remote work, and paid family leave


Join our team and help everyone realize the true power of what they know!

Pay Transparency Notice:Full time offers from Office Hours also include target equity + benefits.


Don’t meet every single requirement? Studies have shown that some candidates, especially underrepresented groups such as women and people of color, are less likely to apply to jobs unless they meet every single qualification. At Office Hours we believe in building a diverse and inclusive workplace, so if you’re excited about this role but don’t meet every qualification in the job description, we still encourage you to apply. You could still be the right candidate for this or other roles at Office Hours!


Office Hours

Client Solutions Associate

Kailasipalyam

Job Description Customer Service Representative – Technical / Functional Support
Summary
We are seeking highly skilled and customer-focused professionals to join our Customer Support Team as Customer Service Representatives.
In this role, you will provide functional, technical, and administrative support to resolve customer problems and queries in a fast-paced global environment.

Candidates must have prior ticketing experience in hospital, travel, or tourism industry.

This opportunity offers exposure to international client interactions and a dynamic work culture with both RTO and hybrid flexibility.

Responsibilities Provide functional, technical, or administrative support to resolve customer issues effectively.
Handle and document customer queries and complaints with accuracy and professionalism.
Ensure timely resolution while maintaining service quality and customer satisfaction.
Collaborate with internal teams to escalate and resolve complex cases.
Deliver consistent performance in line with company standards and SLA requirements.
Adhere to process compliance, documentation guidelines, and shift protocols.

Requirements
Qualification: Graduate or Undergraduate degree (any discipline)
Experience: Minimum 3 to 8 years of experience in Customer Service / Technical Support

Skills:
Excellent English communication (verbal and written)
Strong customer handling and interpersonal skills
Ability to provide technical/functional resolutions across different domains
Flexible to work in a 24/5 shift environment
Open to both RTO and Hybrid work models
Preferred (but not mandatory) experience in Hospitality, Travel, or Tourism sectors

Benefits
CTC: Up to ₹1,00,000 per month (based on experience and last drawn salary)
Laptop and required assets will be provided by the company.
P.F + E.S.I + performance incentives based on monthly targets.
The company will provide a two-way cab facility for applicable shifts.



Requirements Requirements
Qualification: Graduate or Undergraduate degree (any discipline)
Experience: Minimum 3 to 8 years of experience in Customer Service / Technical Support

Skills:
Excellent English communication (verbal and written)
Strong customer handling and interpersonal skills

Candidates must have prior ticketing experience in hospital, travel, or tourism industry.

Ability to provide technical and functional resolutions across different domains
Flexible to work in a 24/5 shift environment
Open to both RTO and Hybrid work models
Preferred (but not mandatory) experience in Hospitality, Travel, or Tourism sectors




2Coms Consulting Pvt Ltd.

Customer Support - International Voice

Sector 29 Chandigarh

Phase 4 mohali

Pure voice process (no chat/email). You will receive inbound calls and warm transfers (calls handed over to you), convert hot leads, and set qualified appointments for demos or next steps.

Key Responsibilities

Answer inbound calls and handle warm transfers from the queue/teams
Understand customer need; deliver a short, clear pitch aligned to the use case
Handle objections and negotiate confidently to move the call forward
Convert hot leads on the call and book appointments
Make timely call-backs/follow-ups to drive decisions
Update CRM/dialer with accurate notes, dispositions, and next steps
Achieve daily/weekly targets: calls, conversions, appointments, talk time
Follow US process compliance, QA standards, and call scripts


Must-Have Experience

Experience in US sales is a must (International BPO/Inside Sales – Voice)
Excellent US English: clear, neutral accent; confident and professional on calls
Proven record in lead conversion and appointment setting
Strong sales and negotiation skills; target-driven and persistent
Comfortable with high call volumes and fast follow-ups
Hands-on with CRM and auto-dialer tools



M/s Golden Marketing Enterprises

Inbound Sales Executive

Indian Express

Were looking for an approachable, confident, and customer-focused Customer Service Executive to be the face of our business.

 In this in-person role, you’ll welcome customers, handle their enquiries, provide information about our products or services, and ensure everyone who visits us has a positive experience.

You’ll represent our brand on the front line — resolving issues, offering guidance, and helping customers find the right solutions quickly and professionally.

Key Responsibilities
Greet and assist customers in person, ensuring a warm, professional, and approachable manner.
 
Provide accurate information on products, services, pricing, and policies.
 
Process transactions, forms, or service requests accurately and efficiently.
 
Maintain up-to-date knowledge of company offerings and promotions.
 
Support other departments by relaying customer feedback and identifying improvement opportunities.
 
Follow company procedures for data protection, safety, and compliance.
 

Skills & Attributes
Excellent interpersonal and communication skills.
 
Friendly, patient, and professional manner when dealing with the public.
 
Strong problem-solving and conflict-resolution abilities.
 
High personal presentation standards.
 
Reliable, punctual, and able to stay calm under pressure.
 
Good computer literacy (for recording enquiries, using CRM or booking systems).
 
Team-oriented with a positive attitude.
 

Qualifications & Experience
Previous experience in a face-to-face customer service, retail, hospitality, or front-of-house role is preferred.
 
Basic IT and administrative skills.
 
[Optional: Knowledge of your industry — e.g., “Experience in the travel, healthcare, or financial sector would be an advantage.”]
 

What We Offer
Competitive pay and performance incentives.
 
Full training and ongoing development opportunities.
 
Friendly, supportive team environment.





SPI Sales and Marketing LLP

Customer Service Executive

Nai Duniya

Niranjanpur Circle

Functional /Business Responsibilities:
·        Mange a team of approximately 10 – 20 CSRs 
·        Ensures 100% of CSRs meet and or exceeds their overall KPI’s (sales targets, customer satisfaction and experience, quality and productivity standards) 
·        Provides consistent, balanced and timely performance feedback on CSR performance 
·        Ensures a positive work environment, continuous learning and a high quality employment experience for your team 
·        Provides leadership and manages to all operational standards 
·        Along with fellow Team Leaders, meets and exceeds all department goals 
·        Applies timely performance management standards and processes 
·        Day to day sales/service request management 
·        Effectively communicates and manages change in operating procedures and processes to ensure staff understanding, retention and appropriate execution 
·        Coach, develop and engage the CSR to increase their abilities while enhancing their own careers Outbound calling and converting lead into sales
·        Customer logs on to the website and raises query for the products, CRE to call customer and understand query and sell the product accordingly
·        Explaining the customer’s product features and benefits
·        Ensuring all compliance and SLA of the call are adhered
Achieving daily, weekly, monthly, targets


Icici Lombard

Team Leader - Customer Voice Support

I.I.T.Main Gate

Johar Chowk

Company:Hiring for Top Leading BPOs – TCS, Accenture, Concentrix, Teleperformance, Ocwen, Tech Mahindra, First Source & more
Job Location:Mumbai (All major BPO hubs – Malad Andheri, Airoli, Powai, Thane, Vikhroli, etc.)
Job Type:Full-time | Work from Home | Work from Office | Night Shift
Job Description:We are hiring Customer Service Executives for international voice process roles with top MNC BPOs. 
Eligibility Criteria:Education: HSC / Graduate (any stream)
Experience: Freshers & Experienced candidates welcome
Communication: Excellent English communication skills
Comfortable working in night shifts
5 days working / 2 rotational week offs
Transport facility provided (as per company policy)

Job Description
The role involves handling customer queries, providing support, and ensuring excellent service delivery for US/UK-based clients.
Responsibilities:Handle inbound and outbound calls for international customers
Resolve customer queries with professionalism and empathy


Salary:₹20,000 – ₹60,000 per month (Depending on experience and company)
Interview Mode:Telephonic / Virtual / Walk-in (depending on client process)

👉 Interested candidates can call or WhatsApp on 9867922143 for more details.
📧 You can also share your updated resume at - rishi01omegams@gmail.com



Omega Management Services

Ahmedabad (Rural) District Court

Karan Nagar Cross Road

📢 Job Title: Inside Sales Specialist – International BPO (Voice Process)

🏢 Company: Exceledge Placements
📍 Job Location: Visnagar, Gujarat (On-Site)
🧾 Employment Type: Full-Time
💼 Experience Required: 0.6 – 3 Years
💰 Salary Range: ₹25,000 – ₹45,000 per month + Incentives

💼 About the Role:

We are seeking a highly motivated Inside Sales Specialist to join our International Voice Process (US Process) team.
In this role, you will engage with international clients (primarily from the U.S.), understand their needs, promote our services, and close sales while delivering an exceptional customer experience.

🎯 Key Responsibilities:

Conduct outbound and inbound calls to potential international clients (B2B / B2C).
Generate, qualify, and convert leads through consultative communication.
Present company services and explain value propositions effectively.
Maintain detailed records of leads and conversions in CRM tools.
Collaborate with internal teams (marketing, operations) to ensure smooth client onboarding.
Achieve and exceed weekly/monthly sales targets.
Maintain professionalism and empathy while handling objections or queries.


🧠 Required Skills:

Excellent English communication (neutral or American accent preferred).
Strong sales, persuasion, and negotiation skills.
Good understanding of sales funnel, lead generation, and client handling.
Confidence to handle U.S.-based calls and time zones.
Knowledge of Excel / Google Sheets and basic CRM tools (HubSpot, Zoho, etc.).
Target-oriented mindset with a positive and energetic attitude.


📚 Preferred Experience:

6 months to 3 years in International BPO / Voice Process / Inside Sales / Lead Generation.
Candidates with prior experience handling U.S. or U.K. clients will be given preference.
Freshers with excellent English communication are also encouraged to apply.


💰 Compensation & Benefits:
Fixed salary + attractive performance-based incentives.
Exposure to U.S. process and international work culture.
Regular skill development, mentorship, and growth opportunities.
Flexible shift options (depending on U.S. business hours).


🚀 Why Join Exceledge Placements?

At Exceledge, we help professionals grow with global business exposure and real-time sales experience.
This role is perfect for individuals who are ambitious, confident, and ready to excel in international client communication and sales.


Exceledge Placements

International BPO Executive

Shanthi Nagara Bus Station

Urgent hiring for customer care executive 


Osho International Tourism And Small Finance Banking Services 

Customer Support Executive

Chocolate

Hiring for accenture bdc 14 for international voice process , send me ur cv at 8496985478


Alorica (India) Private Limited

Customer Support Associate

Santoshi Mata Chowk

Council Hall (Police Commissioner Office)

Exciting BPO & Customer Support Job Openings in Pune! 🌟

Looking for a career boost? Whether you’re a fresher ready to kick-start your journey or an experienced professional seeking new opportunity, we’ve got multiple openings waiting for you!

💼 Roles Available: 📌 Customer Support 📌 Mortgage Processing 📌 Tracking & Collections 📌 And many more!

⏳ Shifts: UK, US & Rotational – because flexibility matters! 🏡 Work Mode: Onsite🎁 Perks & Benefits: ✨ 2-way cab service for convenience ✨ 2 weekly offs – work-life balance is key! ✨ Huge growth opportunities – climb the career ladder with us!

🔥 Your communication skills are your superpower! If you’re ready to seize this opportunity, drop me your resume on 7391060428
💥 Don’t wait—your next big career move starts NOW!


Kap HR Services Private Limited

Soukya Road

Location: Bangalore, India
 Department: Sales & Marketing / Operations
 Reporting To: Head of Sales & Marketing
About the RoleWe are looking for an experienced and detail-oriented CRM Manager to oversee and enhance our end-to-end customer relationship management systems and workflows. The ideal candidate will be responsible for maintaining data integrity, ensuring team adoption, driving customer engagement, and using CRM analytics to improve lead conversion and retention.
Key Responsibilities1. CRM Strategy & AdministrationOwn and manage the company’s CRM platform (Zoho CRM / equivalent) end-to-end.
Design and implement process flows, automation, and integrations across sales, marketing, and service modules.
Ensure data accuracy, deduplication, and proper tagging of leads, properties, projects, and contacts.
Regularly audit the CRM to maintain hygiene and enforce naming, tagging, and process discipline.
2. Team Enablement & AdoptionTrain and support sales and marketing teams in proper CRM usage.
Develop standard operating procedures (SOPs) and checklists for data entry and activity tracking.
Monitor compliance and follow up on missing or incorrect entries.
3. Customer Lifecycle ManagementMap and monitor every stage of the customer journey — from lead to deal closure to post-sale service.
Set up workflows and notifications to ensure timely follow-ups and proactive engagement.
Work with marketing to run personalized email campaigns, drip journeys, and referral programs.
4. Reporting & InsightsGenerate regular dashboards and performance reports for management.
Track lead sources, campaign effectiveness, conversion ratios, and sales KPIs.
Provide actionable insights to improve sales productivity and customer satisfaction.
5. Cross-Functional CollaborationCoordinate with Sales, Marketing, Property Management, and Tech teams for process improvements.
Work closely with the leadership team to align CRM data with business goals.
Key Skills & CompetenciesStrong knowledge of Zoho CRM (or similar CRM such as Salesforce, HubSpot, or Freshsales).
Experience in workflow automation, data management, and reporting.
Excellent analytical and communication skills.
Process-driven mindset with strong attention to detail.
Ability to train and motivate teams.
Familiarity with real estate, brokerage, or property-management workflows preferred.
QualificationsBachelor’s or Master’s degree in Business, Marketing, or related field.
3–6 years of experience in CRM administration, preferably in a real-estate or service-driven business.
Certification in CRM tools (Zoho, Salesforce, HubSpot, etc.) is a plus.
Performance IndicatorsCRM data hygiene score (accuracy, duplicate ratio, completeness).
Team adoption and compliance rate.
Reduction in lead response time.
Improvement in conversion and retention metrics.
Timeliness and accuracy of reports/dashboards.

CompensationCompetitive salary commensurate with experience, plus performance incentives linked to process improvement and data quality.


Home Raaga

CRM Manager

College Square

Rahora

Roles and responsibilities:
  
·        Takes complete ownership of the aligned team’s performance
·        Develops strategic & tactical plans to identify, analyse and effectively respond to client’s needs emerging trends and best practices
·        Understands client’s processes and suggest modes of value addition
·        Monitor adherence of Service Level Agreement (SLAs) for the designated team
·        Tracks attrition, maintains the EWS tracker and conducts quarterly audits within the team
·        Works with WFM/Recruitment/Clients to agree on Manpower planning
·        Analyses Performance Metrics and Identifies process gaps and collaborates with the Client /Quality / training team to formulate solutions
·        To be knowledgeable with the process and resourceful when faced with matters of internal/external escalations
·        Works with Directors /Senior Leadership to create a sound incentive structure to motivate and drive performance of the team  Expected to represent WBR/MBR with clients/operations
·        Keeps Operational costs to a minimum and ensures revenue targets are met
·        Responsible for ensuring occupancy & utilization is at optimum level
·        Ensure team funds are utilized to drive engagement & performance and billing information is submitted in a timely manner
·        Ensuring Headcount and the buffer% is maintained for the process Coaches and counsels Team Managers, Team Leader, Team Coaches, agents as necessary to ensure their success
·        Administers separation cases to HR in case advisors are not meeting performance metric
·        consistently and arranging backfills on a timely basis  Handle any kind of escalations pertaining to Team management, Training guidelines, Compliance adherence & Complaints
·        Takes responsibility of implementing feedback and cascading relevant areas of opportunity to respective departments arising from the skip levels conducted
 
Key Skills :
·        Email queue Knowledge
·        Good analytical skills
·        Time Management
·        Ability to multitask
·        Ability to work well in and promote a team environment
·        Knowledge of NPS
·        People management skills
·        Flexible to adapt new workflows
·        Excellent communication and comprehension skills are required
 
Preferred Skills:
·        Strong communication skills in English
. 		Team Management 
 
Critical Competencies:
·        Customer Service
·        Good analytical skills
·        Must be very good with data representation
·        Must be very good with MS Excel
·        Time Management
·        Ability to multi-task


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